2. Page 2 Contents 3-4 Introduction to Fluid 5-6 To begin with 7-11 Is trust an economic measure? 12-13Exercise A 14-16Moving towards ‘fair’ treatment of your people 17-19How to tackle unethical behaviour in the workplace-and prevail 20-21 Need for greater transparency 22-23 Exercise B 24-26 Trust killed by candour 27-28 Trust and HR 29-34 Repairing trust 35-36 Rebuilding trust one brick at a time 37-38 Trusting wisely 39-40 The slippery slope of trust 41-42 How low can we go? 43-44 Exercise C 45-46 Building trust at the negotiating table 47-48 Conclusion and questions