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NEXT PAGE
Only the Best: Fitness club general manager
PowerhouseGymemployeesharessecrets
onclimbingcareerladder,findingsuccessParents seeking to inspire their children
on the rewards of hard work might want to
use Tim Mumford as an
example. The 24-year-old
Farmington Hills resident
has risen through the
ranks at Powerhouse Gym
in Farmington Hills, going
from a salesman to sales
manager to general man-
ager in one year.
His secret? Mumford
says it was attending as
many sales and marketing
meetings as he could at the company’s Bir-
mingham headquarters and then using that
knowledge to advance
himself.
“In those meetings, a
host of different market-
ing strategies and ideas,
along with sales tech-
niques, were introduced
to me to better myself
in my workplace,” says
Mumford, adding he
learned invaluable les-
sons from Powerhouse
International co-owner
William Dabish, Mar-
keting and Vending
Director Jon Leepack
and accountant Omar
Malik.
“Powerhouse is a
performance-driven
company. You can sit
in all the meetings you
want, but if you don’t
implement them into
your place of work, they will do nothing for
you,” he says.
Mumford, who used to run his own mar-
keting company, says what he learned at the
meetings gave him the tools to get promoted.
“I still attend these meetings weekly to
this very day because you can
learn something new at each and
every one. The second you become
complacent in your workplace is
when it will start to fall apart,” he
says. Mumford answers ques-
tions on what it takes to climb the
career ladder:
What are the most important
skills to have? No. 1 is patience.
I deal with 200 to 300 members
daily and 1,500 in my database,
who come in and out throughout
the year. You need to listen to ev-
eryone’s concerns, comments and
ideas, and do your best to please
them. You have to be passionate
and enthused about what you’re doing.
What about building customer rela-
tions? I try to develop a one-on-one relation-
ship with all my members and encourage all
my employees to do the same. I was taught
from day one to develop these relationships,
and now I play on a softball team with 14
of my members. I wake up every morning
excited to go to work with my outstanding
employees and members.
Is it possible for others to move up
as fast as you did? Powerhouse is a great
company to work for, simply because if you
ever need anything, the corporate office is
right here in Birmingham. At some other
companies, half the employees don’t even
know the CEO or owner on a personal level.
William Dabish communicates with me
daily. Powerhouse has been in business for
35 years … and as long as you push yourself
and are passionate about what you’re doing,
Powerhouse will open the door for you.
What advice would you give to some-
one considering your career? Come in
enthused and pumped up about what you’re
getting yourself involved in. You’re working
in the fitness industry – it’s healthy and a
great environment to work in. If you per-
form, you will move up, it’s as simple as that.
COMING NEXT MONDAY:
Learnhowtocreatean
onlineportfolio
special advertising supplement FROM the Detroit Media Partnership
Working Get ahead.
Get hired.
Get inspired.
Farmington Hills resident Tim Mumford quickly climbed the ranks at Powerhouse Gym. In
one year, Mumford went from salesman to sales manager to general manager.
Shore Mortgage is more than a job …
it’s a career. Specializing in FHA/VA
and conventional mortgage financing.
Equal Housing
Equal Opportunity Lender
www.shoremortgage.com
800-678-6663
10-Word
Résumés
Brief introductions
from fabulous
Michiganders looking
for work. Hire them.
Sponsored by
To place your
10-word
résumé here, visit
www.michigan.
com/working
Career Calendar
z Fitness workers usually do not
receive much on-the-job train-
ing, although they might receive
some organizational training to
learn about operations.
z Jobs for fitness workers are
expected to increase much
faster than average due to the
increasing number of individu-
als and businesses recognizing
the benefits of health pro-
grams.
z The salary range for a fit-
ness club general manager is
$34,943-$62,292, including
bonuses, profit sharing and
commission. Fifty-eight percent
of club managers are male, 42
percent are female.
Sources: U.S. Bureau of Labor Statistics,
payscale.com
Good to Know
To feature your business on the Working pages, or for information about this supplement, call 586-977-7577.
THE BIG EVENT:
SEPT. 22 (WEDNESDAY)
& SEPT. 23 (THURSDAY)
Acing the Interview – Face reading
workshop for the interview and
workplace.
Sept. 22: Birmingham Community
House
380 S. Bates St., Birmingham
7-9:30 p.m.
To register, call 248-644-5832
$39 plus $15 workbook fee
Sept. 23: St. Clair Shores Com-
munity Ed.
23055 Masonic, St. Clair Shores
7-9:30 p.m
To register, call 586-285-8880
$39 plus $15 workbook fee
Got an interview coming up for
your dream job? Now what? Learn
how to read the interviewer’s face
to improve your chances at scoring
an offer. Face reading allows you to
be more sensitive to the nuances
of the interview and helps you tai-
lor your responses. It will also help
you fit in once you’re hired. Bring a
mirror for personal observations.
ALSO ON THE CALENDAR:
SEPT. 7 (TUESDAY)
Could I…Should I Start My Own
Business?
Michigan Business and Profes-
sional Assoc.
27700 Hoover Rd., Warren
$10, payable in advance (spouse or
business partner may attend free)
To register, call 313-226-7947
Workshop on entrepreneurial
basics, including what it takes to
start and manage your own busi-
ness; why businesses succeed or
fail; how to know if you have what
it takes.
SEPT. 29 (WEDNESDAY)
Global Recruiting Solutions
Job Fair
Embassy Suites Detroit-Livonia
19525 Victor Pkwy., Livonia
10 a.m-2 p.m.
Free
734-462-6000
www.grsjobfairs.com
Interview with some of Detroit’s
top employers, such as AFLAC,
Waddell & Reed, First Financial
Group, FBI, DB Advertising, Subur-
ban Truck Driver Training School,
and Adecco Employment.
GOT AN ITEM FOR
CAREER CALENDAR?
E-mail date, time, place, description,
cost and contact info (MUST include
phone number for verification) to
micareercalendar@gmail.com
Networking
4tipsToHelpyou
succeedduring
yourjobfairvisit
A lot can ride on the couple
hours spent at a job fair.
You could either have a new,
exciting job in your future, or
continued job-search frustra-
tion in addition to a wasted
day.
Caree Eason, director
of community outreach for
Michigan Expo Experts, a job
fairs and business networking
events company, shares advice
that will help make your next
visit to a job fair successful:
Be upbeat. If you’re feeling
down, don’t let it show, Eason
says.
“Always have a smile on
your face, and look alert,” she
says.
“So often, the troubles of
looking for a job can show on
job seekers’ faces. This at-
titude is not inviting and can
make you
unapproach-
able.”
Shut off
the small
talk. “It’s
important
not to overly
talk. First
impression
is the best
impres-
sion,” Eason says. “Meeting a
chatterbox can be disastrous
at a job fair.”
Be persistent. Many
companies just want to refer
job seekers to their websites,
but you should ask for a direct
contact number.
“Be persistent, not pushy or
rude,” says Eason, adding you
always should follow up the
next day.
Don’t limit yourself. Be
open to new industries of
job fields – that’s why many
schools have booths at job
fairs.
“Never turn down an op-
portunity to learn something
new or train for a new indus-
try,” Eason says. “Reinvent
yourself. Retraining is a direct
road to hiring.
“Training for a new job field
is a fast way to make a quick
career change and open your
résumé to being reviewed by
companies that are hiring
now.”
Contact Caree Eason at 734-
956-4550 or ceason@jobfair
giant.com.
To learn more about Michi-
gan Expo Experts, visit www.
JobFairGiant.com or find them
on Facebook.
School Smarts
Prepare yourself
before making a
return to college
You can feel it in the air –
the excitement of students
as they ready themselves to
return to school. The end of
summer also is a time when
many adults begin to think of
the possibilities and dreams
they let go of years ago, when
life got too busy.
For many adults, commu-
nity college is a logical step
for getting back in the world
of academia. Here’s what you
should keep in mind before
you apply.
Plan ahead. The basic
“nuts and bolts” of applying,
placement testing and ori-
entation require some time,
energy and planning to meet
deadlines. This is important
for students who want to
utilize federal financial aid.
Check school websites for
deadlines, or contact admis-
sions departments for help.
Be real-
istic. Ex-
amine how
much time
you will
have to
devote to
academic
demands.
Students
at Washt-
enaw
Community College are en-
couraged to plan carefully, so
they don’t overextend them-
selves, particularly their first
semester. One three-credit
course requires an additional
12 hours of studying outside
the classroom. That’s 15 hours
per week, similar to a part-
time job.
Examine your interests.
One of the first things we hear
as counselors and advisers is,
“I want to study something
that will get me a job.” In
today’s economy, there’s no
such guarantee. This is an
unpredictable world of work.
Try career-planning courses,
or work with a counselor on a
career assessment.
Embrace lifelong learn-
ing. In this tumultuous
economy, nothing is certain.
First-time students likely
will be back at some point to
retrain and update their skills
– the rapid pace of change
demands it.
Cindy Haeck is a profes-
sional counselor at Washtenaw
Community College. She can
be reached at 734.973.3526 or
chaeck@wccnet.edu.
Cindy Haeck
Tim Mumford
Caree Eason