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Mobility for oil & gas
- 1. SAP Mobility for Oil & Gas
Go mobile & revolutionize your operations
August 23, 2012
- 2. Today’s speakers
Jason Palmer Gregg Smith Brian Nelson
Industry Principal Director Sr. Business Consultant
Oil & Gas Mobility Business Mobility
SAP Development Syclo an SAP Company
SAP
© 2012 SAP AG. All rights reserved. 2
- 3. Agenda
Mobility trends in Oil & Gas
Mobile solutions for Oil & Gas companies
Ready to deploy mobile applications
Demonstrations
How you and your company can get started with mobility
Q&A
© 2012 SAP AG. All rights reserved. 3
- 5. Macro industry trends transforming energy today
Asset Complexity Volatile prices
& Innovation & margins
Energy policy Resource
changes constraints
Renewables Diversify
& competition or specialize
Must rapidly seize technology and adapt to change
© 2012 SAP AG. All rights reserved. 5
- 6. Three Key Trends Shaping Enterprise Mobility
Devices Expand
Data Expands Decision Points Expand
5B mobile phone
Data doubles every 18 43% annual growth in subscribers
months3 corporate apps accessed in the world
from smart phones6
750 Million Facebook 7x more mobile Internet
members4 Total volume of mobile connections than
device shipments broadband1
200 Million Twitter
supporting enterprise
users5 75% of companies have
mobility apps is expected BYOD policies2
to be 25 million units by
20137
1. Yankee Group, 2008, 2. Aberdeen Research, 2011 3. Yankee Group, 2008, 4. U.S.A. Today, July 2011
5. BBC, March 2011. 6. J. Gold Associates, Nov. 2008 7. VDC Research, 2011
© 2012 SAP AG. All rights reserved. 6
- 7. Mobile market trends transforming business today
Rapid advance Bring your New deployment
of mobile OS own device options
Tablets and smart phones are Rapid adoption of personally- Mobility as a managed service
becoming primary computing owned devices in the to address complexity
tools enterprise Growing market for consumer
Shifting mobile operating Mobility as a source of and enterprise applications
system ecosystem efficiency and competitive Users expect consumer app
advantage experience
1 billion smart phones Employees pay for 70% of Apple App Store reaches
*and 380 million tablets tablets and 50% of all 25 billion application
** expected to sell in devices and data plans downloads***
2016 used for work across every
region *
* Forrester Research - "Mobile Is The New Face Of Engagement" - Feb 2012
** Yankee Group, April 2012
*** Apple Press Release March 2012
© 2012 SAP AG. All rights reserved. 7
- 8. Option 1
Successful oil & gas companies
Recognize their assets are distributed, their people are mobile, and their customers
are on-the-go
- 9. Successful oil & gas companies…
Harness the power of mobile solutions
Refining and Transport Marketing
Upstream
Gas Plants and Distribution and Retailing
Core Work Management Sales Management
Operations Safety Control and Management Retail Management
Service Management Customer Loyalty
Scheduling and Dispatch
Inventory Management
Calibrations, Configuration, and Control
Viewing Advanced Content (e.g. Maps, Drawings, CAD)
Device Management and Security
Supporting
Functions Advanced Mobile Analytics / Dashboard
Employee Self-Service / Productivity Solutions
Collaboration Solutions
© 2012 SAP AG. All rights reserved. 9
- 10. Successful oil & gas companies…
Recognize their assets are distributed, their people are mobile,
and their customers are on-the-go
They empower stakeholders with mobile solutions
Field Workforce Customers & Partners Managers & Executives
Streamline operations Real-time on-line mobile Mobile analytics
Tear down data and solutions Access targeted,
communication silos Locate stations personalized information
Automate critical activities Collaborate and trade and mission-critical activity
and core business processes Fly in for service Make better decisions
Keep oil and gas flowing Respond quickly to
emerging opportunities
© 2012 SAP AG. All rights reserved. 10
- 11. Successful oil & gas companies…
Improve productivity and asset utilization
30 1
Daily reduction minutes One hour of time savings
for drive time and data per day per employee
entry time
25% 50%
Productivity gain with Increase in work orders
inventory visibility processed per employee
Oilfield
service co.
4% 75%
Increased asset Reduction in DOT
utilization inspection efforts
© 2012 SAP AG. All rights reserved. 11
- 12. Business innovation priorities for the industry
0% 50% 100%
Operations Safe, effective, efficient, and responsive
development and operation of assets
Business is demanding more from IT,
Information Technology
response to technology revolution
Attracting and developing needed talent
Human Resources
remains a challenge
Improve primary distribution, supply and
Supply Chain
demand matching, commodity trades
Finance Hydrocarbon accounting still a focus
Sales Commodity and retail margin optimization
and improvements
Within 1 year 1-2 years 3-5 years
© 2012 SAP AG. All rights reserved. 12
- 13. Mobility priorities for the industry
0% 20% 40% 60% 80% 100%
SCM - Primary Distribution/Secondary…
Sales & Marketing
Refining
Finance
Upstream Exploration & Production
HR
Mobile device and security management
Workflow: Manager Approvals (time, training,…
Real-time dashboards & KPI reporting
Workflow: Travel Manager Approvals for Travel…
Workflow: Travel Expense Report & Approval…
Asset Management: Notification Management
Incident Management
Asset Management: Inventory Management
Work Permit Management
Asset Management: Technical Object…
Asset Management: Order Management
Asset Management: Measurement & Counter…
High (Current to <1yr) Medium (2-3yrs) Low (3-5yrs)
© 2012 SAP AG. All rights reserved. 13
- 15. SAP’s mobile solution today
Support for All
Popular Devices
SAP Store
Instant
Mobilization
LoB/Industry Apps Customer Apps Analytics Apps
Implementation and Hosting Services
SAP mobile platform
Full-Service
Mobile Enterprise Mobile Device Mobile Consumer
Platform
Application Platform (MEAP) Management Application Platform (MCAP)
Support for SAP
& Third Party
SAP Business Suite Databases 3rd Party Applications Apps/Databases
© 2012 SAP AG. All rights reserved. 15
- 16. Industry’s most complete portfolio of apps
SAP Store Mobile Apps for Oil & Gas
And rapidly growing – Links to Videos for each of these products provided below
SAP Business Objects Mobile BI SAP mCommerce
SAP BusinessObjects Explorer Mobile
SAP Strategy Management
Mgmt. Service &
Executives Support
SAP Hana SAP mCommerce
SAP Work Manager by Syclo SAP Mobile Platform SAP Retail Execution
SAP Service Manager by Syclo SAP Precision Retailing
Sybase 365 Messaging
SAP Inventory Manager by Syclo SAP CRM Sales
SAP Rounds Manager by Syclo SAP Workflow Sales & SAP CRM Mobile Sales
Maintenance
SAP Visual Enterprise Viewer Afaria Device Mgmt Marketing SAP Sales OnDemand
& Operations
SAP Multi Resource Scheduling SAP Sales Order Notificaiton
SAP EHS Safety Issue Syclo SAP CRM Service Manager by Syclo
SAP Customer Financial Fact Sheet
SAP ERP Order Status
SAP Customer Briefing
SAP Work Manager by Syclo Engineering &
Construction Logistics SAP Inventory Manager by Syclo
SAP Rounds Manager by Syclo
SAP EHS Safety Issue
SAP Multi Resource Scheduling
SAP Transport Notification
SAP EHS Safety Issue
SAP Transport Tendering
SAP Finance mobile apps SAP Human Resources mobile apps SAP Procurement mobile apps SAP StreamWork for Mobile
© 2012 SAP AG. All rights reserved. 16
- 17. Mobile solutions virtualize business - Videos
connect to enterprise data
Mobile enables you to collaborate with partners anytime, anywhere
conduct business
SAP Solutions - Portfolio
Unwired Enterprise is here! Strategy Sanjay Poonen
SAP Mobiles are Here SAP & Syclo Executives
Enterprise SAP Interview
Mobility Solutions Overview Mobile Strategy
& The Mobile Market – Part 1 of 3
SAP Mobility Spotlight Applications
Executive The Mobile Market – Part 2 of 3
SAP Goes Mobile SAP Views
Mobile The Mobile Market – Part 3 of 3
YouTube
SAP Mobility Design Center Channel Tasnee
Mobile
SAP Mobile Platform with Application Customer Surgutneftegas
Sanjay Poonen Development Testimonials Kuwait Petroleum
SAP Mobile Platform Overview Syclo Webinar – BP and Baker
SAP Mobile Strategy Hughes Drive Excellence with
Whiteboard Mobility
RDS for Mobile
© 2012 SAP AG. All rights reserved. 17
- 18. Mobile solutions virtualize business - Whitepapers
connect to enterprise data
Mobile enables you to collaborate with partners anytime, anywhere
conduct business
What Kind of Mobile App Is Start Thinking Strategy
Right for You? Mobile management survey
SAP: Securely Managing Start mobile apps survey
Employees' Mobile Devices An Industry Look at Mobile
Develop a Mobile BI Strategy Enterprise Adoption
that Works Mobile Strategy
True Cross Platform Mobile Applications
App Development SAP
Mobile for
Oil & Gas
SAP Positioned as a Leader in Kuwait Petroleum
Gartner's Magic Quadrant Mobile
Application Customer Bharat Petroleum
Middleware Versus Point Development Testimonials
Syclo Webinar – BP and Baker
Solutions Hughes Drive Excellence with
Get the Enterprise Mobile Apps Mobility
Planning Framework
Whitepaper
© 2012 SAP AG. All rights reserved. 18
- 19. SAP EHS Safety Issue
Solution Enhancements Key Benefits
Simple and clear method of submitting safety issues You detect a safety issue or deviation from the corporate
with a mobile device, directly upon detection safety policy. SAP EHS Safety Issue allows any worker to
Option to attach up to 4 pictures or videos of the log the issue with a mobile device by taking photos or
observation videos of it. Workers can attach up to 4 photos or videos
and can describe the observation by audio recording.
Audio recoding of observation details User, location and date time information is added
Option to track the status of observations automatically. After recording, the issue is sent to the SAP
EHSM Incident Management solution, where an incident
or safety manager is automatically informed. The safety
issue is then processed by the professionals. Workers
can check items submitted and sort them by date, issue,
or status. The app is primarily designed for occasional
users within a company.
Solution today
© 2012 SAP AG. All rights reserved. 19
- 20. SAP BusinessObjects Explorer
Solution Enhancements Key Benefits
Find answers easily via smart search and exploration of Make intelligent decisions on the go via SAP
big data BusinessObjects Explorer mobile app; the powerful
View your business in the way it makes sense to you - search and exploration tool that combines the trust and
Augmented reality and location-based analytics analytical power of business intelligence (BI) and
Share insights and make collaborative decisions via BI compelling interactive visualization on your mobile device.
OnDemand, email on or offline
Rapidly deploy with no business training and fully
leverage BI investment
Solution today
© 2012 SAP AG. All rights reserved. 20
- 27. Now what do I do?
Jason Palmer
Industry Principal
Oil & Gas
SAP
- 28. SAMPLE: Downstream Operations Mobility Workshop
Simple Applets
(30 – 60 days
developments) Untethered to Enterprise
Production Plant
Off Spec Product
Retail Store Resolution
Retail Price Custody Transfer
Locator
Capture Ticket Capture
Crude/Product
Scheduling
Retail Store Fuel
Complex Process
Replenishment
Simple Process
Work Order –
Environmental Operational Status
Off Spend Market
Remote Catalog Compliance Progress Rack Sales
Updates Employee Cert Review
Marine Vessel
Parts Packaging Retail Loyalty App
Work Procurement Tracking
Order/Approval Approval Hazard ExposureTrading Approvals
Contract Alerts Job Walk to
Incident Report Bill of Materials Build Work
And Alert Update Order / Req
Operator Estimates
Mobile Contractor
Bar Coding (Cycle Rounds Data
Trading Data Time Capture and
Count) Collection
(Market) Tank Inventory Approvals
Sales Contracts
Maintenance
Order Shift Callout
Equipment Alert Reporting
Work Permits Refinery
Performance
Hazard Area
Dashboard
Training Alert
Reporting Traditional
Purchase Orders
Dashboard
Past
Application
(Price Curve Development
Due/Expediting
Alerts)
(8 – 12 Mths)
Tethered to the Enterprise
© 2012 SAP AG. All rights reserved. 28
- 29. Agenda for Mobile Break-Out Sessions
•Overview of mobility capabilities and exemplar companies for this function
(30 min)
• Brainstorming discussions “Value Scenarios” (2 hrs)
o Catalog current mobility applications and their success levels
o Select at least two employee segments to target in the function, include a Knowledge Worker
Segment and a Task Worker Segment
o Brainstorm Value Scenarios leveraging slide 4 as a template for each employee segment, focus on
the “Job Execution” components
o Map the Value Scenarios to the “Mobility Footprint” Chart and then further brainstorm, if significant
gaps exist in a quadrant
o Finally vote on the Value Scenarios: Have each attendee place a red dot on their highest priority
scenario and then place one of their three blue dots on their 2nd, 3rd, and 4th choices
o Summarize findings as a group
• Report out results (30 min)
o Display Employee Segment Charts
o Display Consolidated Mobility Footprint charts
o Present key findings
© 2012 SAP AG. All rights reserved. 29
- 30. What are the Employee Groups that need to be mobilized
and how? Ex: Mobilized Field Technician’s “Value Scenarios”
ILLUSTRATIVE
Employee – Corporation Relationship Job Execution
Human Resources Employee Satisfaction Speed & Accuracy Schedule Mgt/ Dispatch
Time Keeping
Leave Requests
Employee Look-up Travel Tracking
Training
Certificate/Permit Alerts Service Order Tracking
Course Delivery
Employee
Inventory Tracking
Finance & Procurement
Payroll Service Quality Tracking
Expense Reporting
FSA Tracking
Procurement of Equipment
Safety Incident Reporting
Collaboration
Special Projects Invoicing upon Delivery
Agility
Manager Relationship
Human Resources Operations
Approvals: Time, Leaves, Training, Expense Real Time Job Tracking & Adjustments through Execution
Team Calendar Mgt Real Time Dashboards
Performance Mgt Continuous Improvement Programs
© 2012 SAP AG. All rights reserved. 30
- 31. How would you map the “Value Scenarios”?
Traditional Ap
Development
Simple Applets (8 – 12 Mths)
(<30 day Value Chain
developments) Untethered to Enterprise Mobilization
Examples:
Invention of
Landmark
Complex Process
New Mobile
Simple Process
Processes
Example:
Workflow Approvals
Examples:
Syclo
Mobilization of
Tethered to the Enterprise Existing ERP
Examples:
Employee Look-up (SAP)
Travel Tracking (SAP)
Examples:
Time & Expense Reporting
SAP Mobile CRM
(SAP)
SAP Mobile Asset Mgt
Mobile Field Service
© 2012 SAP AG. All rights reserved. 31
- 32. Template to Document “Value Scenarios”
(Fill-out as time allows) – Example: Incident Management
1 Use Case Overview
Type of Mobile Necessary
Description Target Users
Device(s) Backend
Enables workers to capture initial information pertaining to incidents, near • Smartphones • EH&S • All employees
misses, or any safety observation from anywhere at any time
Include incident details, pictures, location of the incident leveraging GPS
Provide reports on Incident history to help mitigate risks
2 Value Drivers
Value Source Key Performance Indicator (KPI) Improvement Range
• Reduce loss of work due to safety incidents with better insight into safety • Number of man-hour loss due to • X% - Y%
trends and process safety changes incidents
• Improve safety FTEs productivity with reduced paper based processes • Utilization • X% - Y%
• Larger coverage leading to timely reporting of satety incidents • Number of Safety incidents reported • X% - Y%
• Updates to the paper based forms can be managed in realtime avoiding • Claims accuracy • X% - Y%
the wrong versions being utilized
3 Efforts for Realization
Complexity Number of Users Number of Device Platforms Overall Ease of Implementation
• Low: <5k • Low: 1
• Med: 5 – 20k • Med: 2
• High: > 20k • High: >=3
Low Medium High
© 2012 SAP AG. All rights reserved. 32
- 33. SAP mobile resources for oil & gas companies
Learn, explore, network, and transform
1 2 3
Download and learn more about Explore mobile apps and find Network and participate in the
enterprise mobility and how it can mobile application prebuilt for the SAP Best Practices for Oil & Gas
transform your organization O&G industry conference Oct 21-24
http://ecohub.sap.com/store/mobility http://sap-oil-and-gas.com
© 2012 SAP AG. All rights reserved. 33