www.charisma.ro www.totalsoft.ro Acollada is a member of TotalSoft - the leading software exporter in Romania, with 300+ offshore projects successfully delivered in 25 countries. We have a solid reputation and a strong brand, built in 17 years of experience, and a team of 500 skilled specialists. We are recommended by well-established collaborations, of 5 to 10 years, with very demanding customers.

1. helping you create
innovative, cost effective solutions
ahead of your competition

2. [ destination: Romania [
Romania is Romania has
one of the most dynamic IT markets in Eastern more Informatics and Math Olympiad medals
Europe, with a highly skilled technology than any other European nation, and is 3rd
workforce globally after Russia and China
an attractive nearshore option for Western excellent IT&C educational environment, with
European clients, thanks to similar mentality, 8,000+ graduates yearly from 5 top polytechnic
cultural compatibility, time zone proximity and universities and 59 sector universities
geographical location
IT labor pool of 100,000+ specialists, with high-
the 2nd most multilingual country in Europe, tech, creative, open to innovation software
with an English fluency rate greater than 80% in engineers
the IT sector, alongside with many other
highly qualified workforce and competitive
circulation languages
salaries
Romania meets the decisive criteria when choosing an outsourcing location and it’s among
the top 5 European destinations for all types of global services activities.
Rank Financial People skills Business Total
Country
2011 Attractiveness and availability environment score
1 Baltic Countries* 2.45 0.94 2.07 5.47
2 Bulgaria 2.82 0.88 1.67 5.37
3 Poland 2.14 1.27 1.81 5.23
4 Romania 2.54 1.03 1.65 5.21
5 Germany 0.76 2.17 2.27 5.2
6 Hungary 2.05 1.24 1.82 5.11
* Rank within Europeam
7 Czech Republic 1.81 1.14 2.03 4.98 countries only, extracted
from the Global Service
8 Ukraine 2.86 1.07 1.02 4.95 List
9 Spain 0.81 2.06 1.88 4.75 Source: A. T. Kearney
Global Services Location
10 France 0.38 2.12 2.11 4.61 Index, 2011
TotalSoft is the leading software exporter in Our team is our core strength: we have selected
Romania, providing outsourcing and complex the most skilled and talented specialists from
implementation services for tailor-made the IT industry, and we continuously invest in
solutions in over 25 countries such as U.K., developing their capabilities.
Netherlands, Sweden, Germany, France,
Belgium, Austria, Switzerland and the USA.

3. why totalsoft
17+ Years of Experience
You benefit from our experience of delivering 300+
successful offshore projects.
Team of 500+ specialists
We have internship programs and scout for talents in
universities to select the top-notch software engineers.
Business Know-how
Our customers are mainly companies from Telecom,
Automotive, Services, Healthcare, IT and Public sector.
300+ successful international projects
Our team is experienced in global projects, such as
vertical focus
providing multilingual support and working in compliance
with country-specific business rules.
Compliance with Industry Standards Telecom
Having worked with predominantly multinational
companies, TotalSoft understands the necessity and Automotive
proved capable of delivering according to client and
industry standards, which are often quite strict. Healthcare
High level Technical Expertise
Market Research
With a skilled team of specialists knowledgeable in all
major technologies and platforms, including.net, ASP,
Media
Java and Oracle to name a few, we also have a long
history of delivering solutions on Desktop, Web and
Services
Mobile platforms.
Customer Loyalty Utilities
We built long-term relationships with our clients, many of
them trusting us with their projects for over 10 years. Private & Public Procurement
Competitive Pricing Public Administration
Thanks to our location, you get the convenience of
nearshore with the competitive pricing of the offshore.
End-to-end Project Lifecycle support
We have a strong team able to provide not only software
development, but also business and technical
consulting, project management and testing, to support
the entire project.

4. [ solutions we deliver [
Research & Development
Custom Software Web Platforms Mobile Solutions
Development Development Development
Outsourcing, existing application integration, development, maintenance
Our portfolio includes
Web Based Applications,
compatible with most browsers,
as well as 3-level Desktop Solutions
that increase system availability and resource use.
We have created
cross-platform systems
(Win, Mac and Linux)
for hardware update and maintenance,
sync with various multimedia products
We are knowledgeable in
and audio/video conversions.
embedded solutions
and have developed
hardware start-up & UI products,
like car infotainment systems
and hands-free telephony.
We have developed apps based on
Android framework,
covering all layers
from core to UI level.
Our embedded programming team creates
Mobile & Wireless apps,
with integrated Bluetooth:
hands-free, voice recognition, media playing.
We have delivered products based on
open-source Linux software
extension
& customization.

5. Business
Consulting
Roll-out,
Production
[ project development [ Monitoring,
User Support
Technical
Consulting
Hardware and
Software
Business Consulting
installation and
Project Project
Our Business Analysts have 5+ years of experience in implementation Livecycle Management
their assigned verticals. We are knowledgeable in
eProcurement, eOrders, Voice Recognition, Billing,
Balanced Scorecard, Identity Management, Security
Training and
solutions, Mobility, Infotainment. Moreover, we have Documentation Software
Development
skills and authorized trainers in business analysis, with
IREB qualifications in Certified Professional for Software
Testing
Requirements Engineering (CPRE).
Technical Consulting
The systems we designed can function on physical and virtual
machines. To insure high performance and redundancy, we configure complex architectures, by using server clusters
or NLB (Network Load Balancing). We undertake obsolete solutions and re-engineer them according to the new
technological trends. The solutions we deliver are modular, scalable, projected for sustaining the future developments
of the client’s business.
Project Management
The projects are deployed according to our proprietary methodology developed in 17 years of IT projects
implementations. We are using RUP / Agile (Scrum, Xtreme Programming) and we also have competencies in PMI
standard methodologies (PM Professional) and Primavera.
Software Development
Our team of programmers uses Object-Oriented Programming standard in order to deliver a clear, modular structure,
making it easy to maintain and modify existing codes and use software components. The Object-Relational Mapping
technique we also master speeds up the development phase, cutting time and costs.
Software Testing
The quality team conducts testing through test cases, automatic or manual procedures, as specified in the project’s
methodology, in a transparent manner, based on votive frameworks. Our Test Analysts and Managers are certified as
ISTQB - Advanced Level.
Training and Documentation
We give special attention to training programs, organizing courses to train key & end users. Our experienced trainers
deliver courses live, directly in the system, supported by training materials and user manuals.
Hardware and Software Installation and Implementation
During the deployment phase, we measure the databases and application servers usage, in order to determine if the
system works at optimum parameters. The equipment is delivered and configured for the installation of testing and
live environments. We have delivered integrated solutions, consisting of Android applications together with the tablet.
Roll-out, Production Monitoring, User Support
The roll-out, performed by the implementation team, includes the installation of the production environment and
configuration of the application for production conditions. The functioning of the system is closely watched by our
experts.

6. [ technical skills [
We have a diversity of in-house capabilities and we
use the latest tools and technologies:
Databases: MS SQL Server, Oracle, My SQL,
Informix, DB2;
Operating Systems: MS Windows 7/2008 Server,
Linux, MacOS;
Embedded Operating Systems: iOS, Android,
Windows Phone;
Development Tools: Visual Studio, Team
[ quality standards [ Foundation, Eclipse, Oracle JDeveloper;
Technologies: Microsoft .Net (.NET, Nhibernate,
MVC, WCF, WPF, WebServices, Remoting), Java
(J2EE, Seam, Struts, JPA, JSF, Alfresco, Hibernate);
Product Quality is insured by the
Programming Languages: Multiple programming
methodologies we use: Agile Scrum, XP
languages, with added experience in C/C++, Java,
[Extreme programming] and RUP [Rational
C#, Delphi;
Unified Process].
Application Servers: IIS, Oracle Weblogic, JBoss,
Our projects in more than 25 countries
IBM Websphere;
compelled us to work at European technical
standards, using CMMI level 3 and SPICE Reporting & BI Tools: MS Reporting Services,
processes in automotive. Crystal Reports, Oracle OBIEE;
Our company is certified according to: ISO Versioning: Team Foundation Server, Source
9001:2001, ISO 14001, ISO 18001, ISO Versioning.
27001.
Gold Medal @ Swiss Silverlight Awards
Awarded for innovation, stability, unconventional
design, applicability and business potential
Competitition organized by Microsoft Switzerland and
Best of Swiss Web Association

7. [ certified competencies [
TotalSoft has internship programs and scouts for talents Our team is regularly trained as part of our
in universities to select the most promising and gifted active engagement with technology Partners.
programmers.
You gain access to a full time R&D team that
We’re constantly investing in developing their capabilities investigates and explores new technologies
according to the latest technology trends, using and upcoming development tools.
technical evangelists to do technology scouting and
push our team to continuously learn about latest trends.
Company Certifications People Certifications
Oracle Business Intelligence Foundation CPRE (Certified Professional for Requirements
Oracle Enterprise Manager & Content Engineering) - IREB
Management Microsoft Solution Development for MS .NET
Oracle Database Windows Apps Development with MS .NET
Oracle GoldenGate Framework
Oracle Certified Professional Java SE
Programmer
Competencies Certifications JPS (Java Persistence API)
Agile - Scrum for teams
Microsoft Certified Silver Partner in Software
Project Management Foundation
Development
Project Management Professional
Microsoft Certified Gold Partner in Application
ISTQB (International Software Testing
Integration
Qualification Board)
Microsoft Certified Gold Partner in Business
Intelligence
Microsoft Certified Gold Partner in Data Platform
Microsoft Certified Silver Partner in Portals and
Collaboration
Strategic partnerships with the main IT providers

8. TotalSoft Headquarters Planned Subsidiaries
Active Subsidiaries TotalSoft Projects
Senegal
Qatar
Sweden
Saudi Arabia Estonia
UAE Russia
United
Kingdom
Poland
Germany
Belgium Czech Rep Ukraine
Slovakia
Austria Moldova
France Hungary
Romania
USA
Italy Serbia Bulgaria
Spain Albania
Greece
TotalSoft Headquarters
Global City Business Park, 10 Bucharest - Nord Street
Building O2, 8th Floor, Voluntari, llfov,România
P: +4021 335 17 09
W: totalsoft.ro, charisma.ro, acollada.com
E: office@totalsoft.ro
Austria | Greece | Bulgaria | Qatar