Streamline Healthcare with Medical Software

Medical Software
Simple | Intuitive | Flexible | Complete

Main value
Organizes, simplifies and automates complex
processes and workflows;
Integrates and optimizes organizational processes
covering multiple departments;
Dramatically decreases operational costs and
improves employees' efficiency;
Increases the company's efficiency and
competitiveness;
360 view over the performance indicators;
Increases customer loyalty;
Contributes to creating a collaborative working
environment, focused on satisfying business
partners’ needs;
It can be easily updated and developed according
to customers' business needs.
value
Provides detailed analysis and key support for
business' development;
Includes complex, structured reports with the
ability to go from high level to low level detail;
Increased transparency of complex,
interdepartmental processes;
Provides complete dashboards including financial
and non-financial KPI's of the organization.
value
Intuitive and friendly user interface;
Commonly performed tasks can be automated;
Retrieves data from third-party applications;
Access to multiple reports from the same
interface;
Possibility to submit change requests directly from
the interface;
Provides development methods and tools for
business flows and entities directly within the
application.
value
In 2012, Charisma ERP was designated as one of
the 5 strongest European B2B solutions in the
"Enterprise Vertical Market Solution" segment.
Management
Employee’s
Market

Modules:
General Configuration
Patients
Appointments
Polyclinic Care Unit
Medical Examinations
Treatment Schema
Family Medicine
Occupational Medicine
Emergency Room / Admissions
Ward
Surgery Ward
Laboratory
Pharmacy
Medical Investigations
Imaging
Contracts & Insurance
Billing
Contract Management
Partner Network
Reports / DRG
Interface with other Systems
EMR (Electronical Medical Record)
Self Service Portal
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The medical services market is
usually facing serious problems
caused by lacking funds,
overloading, low quality of the
services and treatments applied.
All these challenges can be
overran when the medical units
will have access to an overview on
the entire performed activity, that
enables them a better control on
resources, clear tracking of the
costs recorded at any level
(medical unit, section, room or
bed), clear tracking of all the
services provided as well as the
lowering of the routine work
volume for a greater focus on
critical activities.
The complex activity within a medical unit should rely on a powerful reporting engine and a
single, easily accessible and real time updated information source, regarding patients' flow
within the medical unit, performed examinations and medical tests or prescribed medication.
Besides the care for the patients' health, medical institutions need a strict inventory
management, the reduction of operational costs by quickly recording and accessing the
information from a single information system or the automation of the specific internal
processes. It is only an integrated information system which can contribute to creating a
modern, efficient and productive medical environment that is strongly oriented towards
patients' satisfaction.
Charisma Medical Software is a modular software solution that integrates and optimizes
processes, flows, operational and financial activities specific to hospitals, clinics, drugstores and
medical laboratories. The product offers the possibility of electronic bids for selecting the
suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with
the HL7 transmission protocol for retrieving and processing data from laboratory analyzers.

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Why Charisma
Medical Software?
The unique expertise of
our team, gained in the
impressive number of
complex
implementations in
countries in Central and
Eastern Europe, as well
as the exceptional
modularity and
adaptability of the
product, make Charisma
Medical Software the
logical choice for
streamlining the
internal processes of
any hospital, clinic,
drugstore or laboratory,
regardless of its size or
complexity.
Complete end-to-end solution
Unrivaled expertise of the team
Advanced modularity, scalability and adaptability
Quick and transparent access to the system
Charisma Medical Software covers all the internal
processes within any type of state or privately held,
local or international medical institution, regardless of
its size or complexity.
The unique experience of Charisma experts is based
on a large number of complex implementations in
national or multinational medical institutions,
integrating business processes and best practices on
the European market.
Charisma Medical Software modules work standalone
or together and can be natively integrated with any
other ERP, Human Resources or BI solutions. This
exceptional modularity, as well as the use of the latest
software technologies and architectures, enables a
remarkable adaptability to the specifics of any single
institution. Furthermore, the integration of hospitals
(multiple specialty sections), interfaces in various
international languages or multi-currency calculations
offer a unique, transparent image on the activity of
the institution.
The latest technology enables secured access via Web,
anytime, anywhere. Access is done based on the
access rights preconfigured according to the internal
security policy of the institution and depending on
each type of user involved in the medical process.

Differentiators
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Complete end-to-end solution for any type of medical institution: state or
privately held, local or international;
The experience and expertise of our team, comprised of specialists, innovators
and implementers of complete medical solutions compliant with existing
requirements;
Advanced modularity, scalability and adaptability for any type of business model
or institution;
Multi-location and multi-section;
Secured web access and client application for any type of user involved in the
healthcare process;
Based on the latest technology, as well as seamless integration with TotalSoft's
solutions: Charisma ERP, Charisma Analyzer, Charisma Cost Control.
Customer loyalty due to
improved appointment
keeping, providing
online access to
electronic medical
records or history of the
medical tests, cost
control and increased
processing speed, data
systematization or
integrated reporting
engine are just a few of
the strong competitive
advantages that we can
offer to any medical or
pharmaceutical
institution.

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Benefits
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Online scheduling using secured Non-stop access to medical data
Web access or Call Center; electronic records, as well as for
Correct, on time notification the history of tests and results;
about results of the medical Effective online self appointment
examinations and tests (online scheduling: the patient has a
access, SMS, e-mail, phone); centralized schedule system and
New services promoting; receives confirmations and
Loyalty cards with points reminders for them via e-mail,
accumulation and discounts; phone or SMS.
Online examinations;
for the patient
for the medical unit
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Costs and resources control Efficient inventory management
through an integrated flow and a nat drugstore level
complete solution that automates nat each laboratory level
the exchange of information, nat hospital or clinic level;
ensures the accuracy and increases Reduced internal costs with paper,
the institution's profitability; film, space and other physical
Processing speed by quickly devices by replacing the physical
capturing and querying information management of patient records
through the automation of a with an electronic one (EMR –
patient's or a medical test's Electronic Medical Record);
complete route; Complete management of
Covers all stages, from scheduling electronic records for every patient
or recording the patient in of the hospital, clinic or laboratory;
clinic/emergency room, recording 24/7 access for doctors to patient
primary examination and diagnosis, data, visit history, past and current
medicate prescription, invoicing, lab diagnostics;
tests, advanced examination or
surgery, hospitalization, to patient
discharge;
Strict control of expenses and
revenues;
Benefits

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Improved time management by: transmission between
nbest management of schedule laboratory and doctor, sending
downtime elimination; SMSs for notifications or
noptimization of the average confirmations;
time of examinations; nmultiple data selection criteria
nmanagement of hospital flows, for highlighting the progress of
allocation of wards and medical cases;
schedules for surgeries (room, Specialized reports and real-time
team, drugs); examinations:
Effective personnel assignment by nexact tracking of admissions by
constant monitoring and sections, rooms, doctors,
capitalizing the entire active available drugs, quantities and
medical staff, according to the prices;
confirmed schedules (via phone, ncomplete and complex diagram
SMS), as well as by tracking peak of laboratory tests for the
times within medical unit; correct management of
A secure, private and controlled supplies;
solution by the use of defined nfinancial calculation, for each
access levels and passwords, by patient in record time;
checking traffic within application nspecialized management by
as well as on the Internet; using electronic bid for the
Administrative and scientific selection of suppliers of drugs,
advantages through: tools, repairs, supplies, food;
nspeed of execution/reporting Integration with HL7 transmission
of the medical tests at protocol for retrieval and
laboratory level; processing data from laboratory
nweb access to patient records, analyzers.
automation of result
Modules
Charisma Medical Software modules can operate independently or together,
covering any specific medical activity – from the emergency room,
appointments, electronic medical files or polyclinic care unit to imaging,
laboratory and reporting to the state. This outstanding modularity,
underlying technologies and software architectures allow for a remarkable
adaptability to the particularities of each medical unit.

The General Configuration Module
enables the organization and
structuring of the medical
institution's component units,
regardless of the complexity or size.
The product manages the services
offered, medical contracts,
dictionaries specific to internal
section activities, name and setups
of patient rooms. The General
Configuration Module can be
integrated with any other Charisma
Medical Software module.
Streamlines operations for each type of medical
institution
The organization and structuring of the activity within
the institution, the integration of units' activities and
the elimination of downtime directly influence the
reduction of operational costs;
Lower total costs of ownership, quick return on
investment
Activities specific to each unit can be quickly
automated due to the independent setups of the
organizational elements.
Financial and operational benefits
General Configuration
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“Of the 6,000 minimum daily
analysis performed by Charisma,
20% must be delivered urgently,
within 2 hours, and nearly 80% until
the next day. A doctor validates a
list of 150 entries/records in 30-45
min, about 4-5 records/sheets per
minute. This is largely due to
Charisma that gives us the
information automatically.”
Regina Maria
Andreea Alexandru, Chief
Laboratory Physician

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The module provides a high degree of Medical services profiles; a profile
customization, allowing definition of means a grouping of medical services,
various required data, according to the characterized by an overall price lower
needs of the medical unit, such as: than the sum of services according to
Hospital data - name, trade code, the list of prices;
taxpayer ID, addresses, phone numbers, Application security by defining access
bank account list, employee list and rights up to field level;
more - this data will be printed on all Medical dictionaries: blood types, test
documents issued via the application; tube types, allergies, patient condition at
Application items: drugs, supplies, fixed discharge;
assets; Drugs and the imported drug list,
Medical services: categories and distributed by the National Health
subcategories; Insurance House, FDA;
Reference ranges for medical tests; Sections, rooms and number of
Medical services results, as well as each available beds.
result's type;
Diagnosis: diagnosis categories and
groups;
Medical contracts, including contracts
with the National Health Insurance
Houses (NHIH) and private insurance
agencies;
Features

The patient flow of medical units
raises serious problems regarding
registration, viewing and also quick
searching for information. The
Patients Module consistently
manages data and patient records,
including disease history,
medication and previous
treatments. This information is
recorded and made available in
real-time to the medical staff, thus
eliminating human errors regarding
medication and administration, and
raising patient safety.
Reduces costs by eliminating paper
Eliminating paper reduces the time needed for filling
in forms and sending patient information to doctors,
eliminates downtimes, thus decreasing both
administrative and operational costs. Furthermore,
the illegible writing on documents is no longer a
problem as the information is saved in electronic
format into the system;
Increases patient safety
Thanks to the automatic tracking of potential allergies,
previous medication or history of patients' medical
problems, the system eliminates the human errors in
prescribing medication and increases patients' safety;
Simplifies the transfer to other medical units
Automating the admission and the transfer process,
the solution reduces the time needed for filling in
formalities and increases chances for patients who
need emergency medical interventions;
Eliminates human errors
By recording all performed medical examinations and
key personal information, patients' medical history can
be easily accessed from a single database, eliminating
human decision errors.
Patients
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Manages personal data of patients in Eliminates the transfer of physical files
electronic format via EMR (Electronic within the medical unit;
Medical Record) features; Enables querying patient's record:
Enables the attachment of scanned examination history, diagnosis, drugs,
documents at patient or patient record provided services, medical test results;
level, including images or other Ensures the management of patients'
documents directly retrieved from the contracts: private insurances,
medical equipment: electrocardiograms, subscriptions, National Health House.
tomographies, radiologies, echographies;
Features

Reduces the time needed for scheduling
By centralizing all the information regarding the
availability of the medical devices or examination
rooms, the solution dramatically decreases the effort
needed for scheduling;
Increases customer satisfaction
Thanks to the possibility of viewing offered services
and online scheduling, customers save the time
necessary for scheduling an appointment directly at
the medical unit office; by offering pacients the
possibility to get an appointment based on their
preferences, for certain doctors or interest specialties,
the module helps the medical unit increase customer
loyalty;
Increases the efficiency of marketing campaigns
The solution provides the possibility to promote new
services, to use loyalty cards with point accumulation
and discounts and to generate reports on the
efficiency of marketing campaigns. Thus, managers of
medical units can focus on the most efficient channels
to attract new customers.
Appointments module offers both
patients and doctors an efficient
schedule management, at the level
of the entire medical unit, based on
the availability of doctors, loading
of the examination rooms or
medical devices. The solution allows
schedules on multiple locations at
the same time, automatically
generates waiting lists, reminds of
appoinments via e-mail, phone call
or SMS and saves the patient time
by offering the possibility of online
scheduling.
Appointments
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Defines the schedulable resources: Generates complete set of reports, such
doctors, examination rooms, devices; as current appointments, examination
Defines the business hours at date, day, sheet, resource schedule or other type
and week level for the entire medical of reports requested by the medical unit;
unit; Enables transmission of confirmations
Enables call center-type schedules on and reminders of the appointments via
multiple locations and in the same time; e-mail, phone or SMS;
Ensures schedules via Internet, saving Enables defining a waiting list, as well as
customers' time via a simple, user- automatic alerts in case an interval
friendly and easy to use interface; becomes clear.
Manages business hours: defines
business hours, enables blocking a time
interval for schedules, enables the
deletion of a schedule and the change of
a doctor's schedule;
Features

Reduces the time needed for formalities
By electronically recording predefined forms and
eliminating the physical transfer of documents
required for admission or transfer to other medical
units, the solution reduces the time spent on routine
tasks;
Reduces operational costs
Significantly reduces the use of paper, thus decreasing
time spent on filling in and transmitting patient
information to doctors and reducing personnel costs;
Provides high accessibility of information
All patient information can be accessed any time,
regardless of the physical location of the patient
within the medical unit, and can be easily read;
Increases the efficiency of the polyclinic care unit
Thanks to the analyses and statistics on the indicators
specific to the emergency room, the management of
the medical unit can proactively act for eliminating
downtimes and for increasing operational effiency.
The complex activity within a
medical unit must rely on a single,
easy to access and updated source
of information about patients and
their flow within the medical unit,
as well as about the performed
examinations and medical tests or
the prescribed medication.
The polyclinic care unit is no
exception, requiring complete
information on the patients
presenting to the specialist's office
for examination, as well as the
possibility to record all operations
carried out within this office:
medical tests, examinations,
admissions. The Polyclinic Care Unit
module integrates the entire
activity with the data flow existing
in the medical unit, including the
examination offices.
Polyclinic Care Unit
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Monitors the overall activity in Saves diagnosis and medical
polyclinic care unit through integrated prescription after examination and
dashboard: patients in clinics, patients alows custom and specific document
that are expected to enter the printing;
practice/collection ward; Allows configuration of the information
Records examinations carried out for stored during examinations, enabling
each patient who comes to the medical continuous improvement of specialized
office, with or without appointment; medical data being recorded;
Records medical services performed Prints patient examination sheet and
during patients examination: saves it to the afferent electronic record,
treatments, tests, medical maneuvers, which is unique at hospital level;
imaging, radiology, functional Generates a series of operational,
explorations; statistical and managerial reports;
Records all results of the examinations Monitors all used supplies using The
conducted after medical consultation; Inventory Management Module
Records and manages the references to (Charisma ERP) and generates
other clinical and paraclinical, internal or automatically consumption bills.
external examinations;
Features

An important activity within any
medical unit is the management of
examinations. With the help of the
Medical Examinations module,
services provided during the
medical examinations and results of
medical tests performed following
these examinations, can be
recorded. Resulted diagnosis and
medical prescriptions are saved into
the system, and can be later
accessed by the medical staff.
Furthermore, results of medical
tests can also be accessed online by
the patient, if present module is
integrated with the rest of the
modules in Charisma Medical suite.
Medical Examinations
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Increases efficiency of the medical process
Thanks to the possibility of adding into a single
database any new medical information which then
becomes accessible to all users, every patient will be
associated with the relevant information about
examinations history within the medical unit,
diagnostics, medication or various complications, thus
simplifying the periodical examination process;
Eliminating paper reduces time needed for filling in
forms and for sending patient information to doctors,
eliminates downtimes, thus decreasing both
administrative and operational costs;
Increases patients' safety
Thanks to the automatic tracking of potential
allergies, previous medication or history of patients'
medical problems, system eliminates the human
errors in prescribing medication and increases
patients' safety;
By electronically saving into the system all medical
examinations or other important personal
information, human errors that can occur as a result
of routine or carelessness are eliminated.

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Records examinations carried out for Enables configuration of the
every patient presenting to the medical information saved during examinations,
office, with or without appointment; thus offering the possibility to
Records medical services provided continuously update the data recorded;
within the examination session: Saves diagnostic and prescription
treatments, medical tests, medical resulted following the examination,
procedures, imaging, radiology, allowing its printing;
functional tests; Generates a series of operational,
Records all results of the investigations statistics and managerial reports;
performed following the medical Monitors consumed materials by using
examination; Inventory Management module, by
Records and manages referrals to other means of which consumpsion notes can
clinical or paraclinical, internal or be automatically generated.
external examinations;
Features

Reduces reaction time
Thanks to clear determination of the steps needed to
be followed in case of certain diagnostics, medical
staff immediately knows what should be done in
order to promptly meet the requests;
Increases the efficiency of operations
Solution streamlines the working procedures in
repetitive tasks, facilitating the activity of medical staff
and simplifying the process of decision making.
Treatment Schema Module is
intended to streamline the working
processes and procedures within
the medical unit, offering the
possibility to determine a clear
workflow that can be applied by all
system users. The product increases
operational efficiency by
streamlining the treatment
methodology for certain cases, the
user being supported in making
decisions based on a previously
determined process.
Treatment Schema
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Enables the configuration of procedures Tracks procedure compliance - user has
to be followed in certain defined medical the possibility to follow the steps
cases - the working procedure that suggested by the system, which have
needs to be followed is set up after been determined after the configuration
establishing certain diagnostics. Thus, of the working procedure;
after the diagnosis is made by the It is natively integrated with Medical
doctor, the system suggests an Examinations and Emergency Room
appropriate working procedure; modules, and procedures launched for a
It automatically proposes a working patient can be directly accessed from
procedure to be applied, previously set any of these modules.
up for that diagnosis;
Features

Familiy Medicine Module integrates
all activities specific to the primary
care with other information existing
within the medical unit, providing a
single, centralized and easily
accessible overview of relevant
information about patients. The
product allows both business
reporting to NHIH (National Health
Insurance House) for settlement
and reporting according to
standards of SIUI (Single Integrated
Information System) and DSP.
The family doctor is the first one
being consulted if a medical
problem arises. Most specialist
medical advices are based on a
referral from your General
Practitioner, this raising the issue of
integrating the activities of the
latter with the rest of medical
offices within the medical unit.
Family Medicine module is
dedicated to the efficient
management of the specific activity
of primary care and to the
integration of patient information
with other information existing in
the medical unit.
Family Medicine
Due to the evidence of possible alergies, prior
medication or medical history of all patients, the
system eliminates human errors in the administration
of drugs and increases patients’ safety;
Using a computerized system eliminates paperwork,
thus reducing operational costs and time required to
complete and archive patient information. In addition,
illegible handwriting problems are removed.
Reduces the time needed to conduct specific family
medicine activites
The system includes advanced recording, monitoring
and filtering features for a quick search of all
information needed; it automates processes by
allowing the configuration of the values that will be
automatically filled by the system.
Increaseas the analysis capacity
Thanks to a quick access to updated statements, the
solution increases the analysis capacity of the
rendered family medicine services, providing
transparency to the medical facilities, regarding family
doctors activities, prescriptions, disease history and all
relevant information about patients.
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Manages lists of patients registered manages patients' medical leaves
with family doctors, including transfers, number of days;
patient history, referrals, patient data; Manages the standardized series and
Records medical services provided to intervals;
patients presenting to the General Provides doctors' appointments
Practitioner: compensated and calendar management;
uncompensated ones; Allows the configuration of the visual
Saves medical information collected and operational interface according to
during medical examinations; specific needs;
Records, prints and validates drug Works with SIUI 2.0 allowing offline and
prescriptions: compensated and on-line mode to import catalogs,
uncompensated; customization file import, reporting file
Generates, manages and prints medical export and response file import.
certificates, laboratory or clinical Generates any operational, statistical
referrals, as well as admission forms, and management reports, required in
taking into account specific formating family medicine practices, including
criteria; activity reporting to NHIH and reporting
Issues and validates medical leaves according to SIUI (Single Integrated
certificates if the doctors have Information System) and DSP standards.
concluded agreements to this effect, and
Features

Thanks to recording all information which directly
address the occupational medicine in a consistent,
integrated information system, any human errors in
scheduling periodical examinations or in validating
certain persons who do not have the necessary skills
to be hired for the requested job are eliminated;
Reduces time needed to run the entire occupational
medicine activity
Thanks to the features of quick recording, monitoring
and reporting of specific information, time spent with
occupational medicine operations is significantly
reduced, thus decreasing operational costs;
Increases analysis capability
Both medical unit and customers have the possibility
to quickly assess the results of the medical
examinations via centralized reports that offer the up-
to-date status of the medical tests results.
Occupational Medicine Module
automates the recording of medical
examinations, tests and results for
employees from the moment of
employment and afterwards,
depending on the determined
periodicity resulted from the
specific working conditions. The
solution centralizes certificates of
aptitude and follows the
employees’ health evolution, being
perfectly compatible with SIUI
reporting on expense settlement
with health insurance houses.
Occupational medicine is a
mandatory legal step, both for the
new employee and for the
employer. This medical examination
should be done both at the
moment of employment and later
on, with a certain periodicity
determined according to specific
working conditions. Keeping an
accurate tracking of medical visits,
tests and results, issuing certificates
of aptitude for employees and
tracking their health status are
activities covered by the
Occupational Medicine Module.
Occupational Medicine
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Enables generating and recording Plans and tracks the examinations and
occupational medicine contracts based investigations required to issue the
on employees' professions; medical certificate;
Enables importing information from Prints and tracks issued medical
other documents; certificates;
Defines professional risks, as well as Generates operational and statistical
related medical investigations or reports, including reports compliant with
examinations, according to occupational SIUI (Unique Integrated Information
medicine provisions; System) regarding the settlement with
Enables medical consultations, the insurance houses (NHIH).
investigations and tests based on the
risks specific to each profession and
type of requested certificate
(employment, periodical);
Features

Reduces time needed for formalities
By electronically recording in predefined forms and by
eliminating physical transfer of the documents
required by admission or transfer procedures, our
solution reduces time spent on routine tasks;
The module saves into the database all medical
examinations performed upon presentation to the
emergency room, as well as other critical patient
information;
Provides easy access to information
All patient information can be accessed any time,
regardless of the patient's physical location within the
medical unit;
Increases the efficiency of the ER
Thanks to analysis and statistics on the indicators
specific to the emergency room, the medical
institution's management can proactively take
measures for eliminating downtimes and for
increasing the operations' efficiency.
Studies show that more than 50%
of the hospital admissions are
filtered through the Emergency
Room. Most cases must be
immediately taken over by medical
staff, as they require quick medical
intervention. Information systems
can significantly reduce the time
needed to carry out admissions and
transfers, generate ER patient
record and keep track of medical
examinations and related services.
Emergency Room / Admissions
Module was especially developed to
record patients who present to the
Emergency Room, to automate
generation of patient ER record, to
register medical examinations and
services, as well as to facilitate
processes specific to an emergency
room.
Emergency Room
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Records patients presenting to the Enables patient admission into hospital
emergency room / UPU in a single and automatically generates upon
database at hospital level: records date admission a medical record that will
and time, identity card, emergency accompany the patient during the
room, responsible doctor, health hospital stay;
condition, referring doctor, disease Assigns the patient to a certain room in
history, allergies; the section keeping track of all rooms
Generates ER patient record, which and available beds;
includes all patient information, Enables patient's transfer to other
anamnesis, symptoms, diagnosis list and section or hospital;
all medical services provided to patient Automatically generates the discharge
within the Emergency Room; sheet and medical letters to general
Records the medical services provided practitioners;
for each single patient: examinations, Prints specific patient health condition
treatments, medical tests, medical records, medical records (admission
procedures, imaging, radiology, sheet), examination sheet and death
functional tests; certificate;
Records all results of the performed Enables the generation of operational,
investigations; statistics and managerial reports.
Features

Efficient cost control
Thanks to advanced reporting and analysis features,
the management of the hospital has access to a
detailed cost analysis per patient, bed, room or
section, being able to make punctual or general
decisions regarding streamlining operations within
sections;
Reduces time consuming tasks
By recording all information in electronic format, the
module eliminates paper use, thus reducing the time
needed to fill in and submit patient information to
doctors and decreasing personnel costs as well.
Furthermore, illegible writing on documents is not a
problem anymore, and potential human errors are
minimized;
Eliminates double-entry recording of information
As the information system runs on a single database,
all data are recorded into a single information source
that can be easily accessed from any computer within
the medical unit;
Optimizes costs per patient
By ensuring quick access to complete information
about the patients and the administered treatments,
the solution helps reduce the number of
hospitalization days and implicity optimize costs per
patient.
The ward needs an effective
management of the admission,
transfer and discharge processes,
recording of examination sheets,
management of patients by section,
room or bed, costs per patient and
management of transfers to other
sections and Intensive Care unit.
The Ward Module was especially
developed to monitor patients from
hospital admission to their
discharge, including medical
information afferent to the entire
hospitalization.
Ward
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Tracking patient from admission into Web-based access to results of lab tests
section until release from section in one and examinations for patient's general
of the following ways: transfer to other practitioner and / or for the patient;
section within the same hospital, Generating a list of drugs and material
external transfer (to other medical unit), supplies requisition;
discharge (upon request or normal) or Recording the transfer to other medical
death; unit (section or hospital);
Changing the medical record according Issuing operational, statistical,
to specifics of each section: the system managerial and settlement reports to
can simultaneously manage all types of the Insurance Houses (including the
predefined medical records; export to DRG);
Viewing and changing medical records Recording patient discharges, their
of patients admitted into the section; diagnosis at discharge;
Recording each medical service Automatically generating discharge
rendered to the patient; sheets, filling in the epicrisis based on
Recording requests for drugs and other patient health condition status during
supplies (consumables). hospitalization;
Recording data about the patient's Recording and printing the medical
health status, as well as about their record.
attending doctors;
Printing patient transfer records and the
occupancy rate;
Printing diet information;
Automatically generating medical
certificates and letters to general
practitioner;
Features

Process organization
Allows scheduling of surgery wards and necessary
medical personnel, thus streamlining the use of
hospital resources;
Surgery ward data collection
Enables collection of data specific to activities carried
out within this kind of station, as well as their
reporting to the DRG system.
Surgery Ward Module is aimed at
operating rooms and surgery blocks
and provides users with the
possibility to organize processes
and to collect a range of data
necessary for reporting.
Surgery Ward
28 29

n n
n
n
n
n
n n
Scheduling surgery wards with multiple Allows viewing the patients’ electronic
resources of different types: surgery medical record;
wards, doctors, nurses, equipment; Allows working with closed circuit
Allows transfer to and from the ATI pharmacy by releasing ledger sheets;
ward or surgery rooms in other wards; Integrates with the Imaging Module:
Allows pre-surgery and post-surgery offers the posibillity to view patients’
data recording; imaging and attached documents;
Allows detailed recording of performed Allows printing of forms required for
surgeries: surgery details, protocol, surgery.
interventions, procedures, material
usage, prescribed medication, billed
services;
Features

Automates processing
The module ensures automation of processes specific
to medical labs, including transmitting requests for
medical tests and retrieving results from medical
devices, simplifying activities and reducing time
consuming routine work;
Thanks to automation of all operations within the
laboratory, the module significantly reduces time
otherwise needed to perform them, having a direct
impact upon operational costs;
Thanks to using a barcode system, from the collection
of medical samples to the result release, the system
avoids any type of human error regarding the route of
medical tests within the lab;
Transparency on the entire medical activity
Thanks to integration with other modules in Charisma
Medical Software, the module dedicated to
laboratories can provide a unique and transparent
view of the entire medical activity through a single
software application. Laboratory module can be used
as a stand alone application or it can be integrated
with inventory management, HL7 and ERP systems.
medical tests
The activity within a laboratory
involves many key steps: taking over
medical test requests, transferring
them to medical analyzers,
retrieving results from medical
analyzers, validating them and
issuing analysis bulletin. In a field
where human errors are not
acceptable, implementing an
information system is crucial for
tracking these steps, as well as for
transferring results to the interested
entities.
Laboratory Module automates and
simplifies key processes from
medical laboratories, stores data in
electronic format and eliminates
human errors.
Laboratory
30 31
“We may say that, because of the
big volume of medical tests, the
laboratory is an entity close to the
industrial field of activity. 16,000
analysis are processed daily in all
eight laboratories. For more than a
half of these tests, the result must
be ready in three hours. I am talking
about the patients in the hospitals,
as we have laboratories in six
Romanian hospitals, and for those
patients the response time must be
shorter than the time needed for
the ones that come to the
ambulatory.
Synevo – Medicover Romania
Virgil Ivan, General Manager

n n
n n
n
n n
n
n
n
n
n
n
n
n
Ensures automatic takeover and Uses medical test profiles defined based
tracking of requests for medical tests on the contracts concluded with the
applied for in the Examination Room or insurance houses or with private
Ward; companies as subscriptions;
Allows recoding new requests for Retrieves results from testers based on
medical tests, including those in barcodes;
subcontracting regime, but also test Groups the medical services according
scheduling; to various criteria;
Tracks requests for medical tests from Prints medical test records, whose
patients; format can be configured according to
Transmits requests for medical tests to the preferences of system users;
medical devices, requests that can be Prints the index (report pool - medical
manually entered or automatically test registry) with performed medical
retrieved - the application ensures the tests;
automatic use of over 80 medical Generates reports compliant to SIUI
devices; (Unique Integrated Information System)
Allows recording results of medical tests regarding reimbursement of medical
directly into the database with the help tests by insurance houses;
of operators within medical test Generates operational and statistical
departments; reports for medical tests performed,
Automatically retrieves results grouped by department, patient, doctor
transmitted by medical devices or other entities of interest.
(bidirectional transmission);
Ensures validation and modification of
results transmitted by medical devices;
Allows adding comments to the medical
test results;
Features

Increases efficiency and facilitates drug supply
operations
Our solution completely automates drug supply based
on identification of stocks and drug requisition, thus
reducing the time spent on inventory management;
All transactions are automatically recorded into an
integrated information system, preventing human
errors when planning drug replenishment or
assignment by section;
Increases speed of reaction on drug supply
Thanks to daily, automatic update of the inventory, all
information is centraly available, at the entire medical
unit level, enabling proactive drug replenishment
decisions and avoiding risky situations for the patients
when the medical unit runs out of drug stock;
Minimizes drug loss
By operating warehouse exits in the format set up by
the medical unit, the Pharmacy Module minimizes
drug loss generated by their expiration, optimizes
consumption and replenishment, and enhances
operational efficiency.
Without a proper information
system, the management of drug
inventory available in each medical
unit, but also ward's requisition
takeover and drugs release
according to requisition can raise
problems. Pharmacy Module solves
all these problems and also enables
the traceability of all related
medical documents.
Pharmacy
32 33

n n
n
n
n
n
n
n
n
n
n
n
n
Manages drug inventory regarding Manages drugs prepared within the
quantity and amount; hospital's drugstore through micro-
Records all standard transactions into manufacturing sub-module;
system: purchasing invoices registration, Enables the use of all operation
generation of reception protocol (NIR), methods for inventory releases: FIFO,
transfer note, cassation note, bill of LIFO, FEFO, STD, instant CMP, and global
materials, note on drugs manufactured CMP;
by the medical unit; Manages reports specific to relationship
Manages the drug inventory by section, with Insurance House, entirely
clinic, emergency room UPU, while the complying to its requirements, and a
warehouse is being replenished with the series of standard reports, such as the
necessary daily drug quantity in quantity and value of drug consumption
accordance with the number of existing analysis by patient/section/hospital,
patients in section; consumption report, inventory, balance
Assigns each drug within inventory a sheet, timesheet, drug inbound;
series of features that enable its quick Allows export of all reports specific to
identification; the relationship with funding entities or
Manages the reserve drug stock for industry authorities, as well as standard
emergency room UPU, based on reports;
prescriptions issued by doctors and Issues drugs based on national
saved into patient admission files or programs, based on the quasi-opened
medical records; regime (e.g. the drugs for diabetics are
Issues drug purchasing requests; only issued by the County Hospital).
Issues consumption ticket based on
drug booking;
Releases from inventory, depending on
different criteria, according to specific or
preference of each medical unit: patient,
prescription sheet, prescription;
Features

Thanks to automatically saving into the system results
of radiology departments in electronic format, routine
tasks and downtimes are reduced; so are operational
costs, due to elimination of physical files which are
difficult to be handled or transferred from one section
to other;
Increases efficiency of the diagnosis process
The system provides the necessary tools for
interpretating and recording the results delivered by
medical devices;
Reduces time needed to access images
Results of the radiology section -
electrocardiographies, radiologies, tomographies,
radioscopies, ecographies or other specific medical
tests - are automatically attached to the patient
record so that medical staff can quickly access, at any
time, relevant patient information.
A medical unit handles large
numbers of electrocardiographies,
radiologies, tomographies,
radioscopies and ecographies daily.
Saving them in a single integrated
information system that can be
accessed at any time by specialized
medical staff, but also automatically
assigning these results to patients
medical records, are requirements
that can be covered through the
Medical Investigations module. This
module automates the radiology
departments by enabling result to
be automatically attached to
patients records.
Medical Investigations
34 35

n n
n
n
n
n
Automatically retrieves any type of Enables viewing and adding comments
medical tests - electrocardiographies, to the image received from the
tomographies, radioscopies, ecographies equipment;
and saves them into the system; Provides recording the examination
Automatically attaches the results of details, performed procedures,
the radiology section to patients consumed materials;
electronic observation record, enabling Issues consumption reports, taking into
its printing and archiving; consideration various criteria: patient,
Allows publishing on the Web data period, location.
received from medical devices, in order
to be viewed by general practitioner or
sent to other hospitals;
Features

Thanks to introducing electronic storage systems, our
solution eliminates the need for radiology films
required for traditional storage process, significantly
reducing operational costs;
Increases the efficiency of the diagnosis process
The solution instantly makes images resulted from
medical examinations available to the tools required
for their interpretation and recording. By
automatically indexing images, the system prevents
human errors which can occur due to carelessness in
traditional storage;
Reduces time needed to access images
Using this feature for quick image storage directly into
the Electronic Patient Record, the medical personnel
has quick access at any time to images resulted from
medical examinations.
The Imaging Module provides
complete management of all
images resulted from medical
investigations, ensuring the
communication with medical
devices via DICOM protocol. The
product ensures centralized
retrieval and storage in a single
database, archiving and indexing of
images, and quick access to images
resulted from medical examinations
at the level of the entire medical
unit.
Imaging
36 37

n n
n
n
Ensures communication with the Enables the registration of the diagnosis
medical devices via DICOM protocol; based on received and processed
Archives and indexes the images images;
received from medical devices and Ensures quick and secure access to
transmits them to the doctor to be these images directly from the Electronic
interpreted or viewed; Medical Record.
Features

Due to the automation of the process of calculating
invoices which takes into account contracts,
subscriptions and promotions for customer in the
system, human errors are eliminated from the billing
process;
Reduces the time necessary for client and insurer
contract management
With the introduction of the information into an
integrated electronic system, the product allows
monitoring and rapid reporting of any specific
information. Moreover, it ensures reduction of
operational costs by eliminating paper, thus reducing
time necessary for filling in and recording customer
information;
Enhances analysis ability
Medical unit management has the opportunity to
assess efficiency through detailed and updated
reports on the status of the relations with insurers
and clients.
Contracts and subscription
agreements with customers, pricing
and promotional campaigns
conducted by any health unit
directly influence the operational
efficiency and profitability.
Contracts and Insurance Module
was developed specifically to
enable management of
subscriptions and customer
contracts, medical insurances and
the relationship with National
House of Health, as well as the
automatic recording of services
provided under contracts or
promotions.
Contract and Insurance
38 39

n n
n
n
n
Management of all insurance contracts Provide support for establishing the
concluded by the medical unit with pricing policy regarding subscriptions
natural or legal persons: and medical services;
nSubscription contract type; Allows database management
nPay service contratct type; considering each client contract;
nOccupational contract type; Provides direct import of subscribers list
nNon-standard contracts that allow from the Excel application;
introduction of any number of Allows a configurable billing for each
contractual clauses (e.g. a contract client, taking into account the type of
providing a free first medical contract concluded with the medical
service, the following two with a unit.
certain discount and following with
full payment);
Features

Thanks to automation of invoice calculation according
to provided services and related prices predefined
within system, this module eliminates any human
error in the billing process;
Increases the value of receipts
Thanks to the automatic billing, based on the
contracts saved into the system, minimizes the risk of
forgetting to generate the invoice;
The management of medical unit has the possibility to
assess efficiency of operations through detailed
reports and accurate up-to-date statements of
invoiced/to be invoiced amounts vs. collected/un-
collected amounts.
The billing process has direct impact
upon the organization's revenues,
and is directly affected by the ability
of the medical unit to correctly
track all services provided and their
related prices, taking into account
the existing contracts or
subscriptions.
The Billing Module covers the
settlement process with suppliers,
customers and patients, based on
information within the system and
thanks to the possibility of
interfacing with any accounting and
financial system.
Billing
40 41

n n
n
n n
n
n
Automatically identifies contracts based Generates fiscal receipt or invoice for
on which invoices should be issued for patient;
customers and suppliers; Enables integration with cash-registers;
Automatically generates invoices taking Ensures printing of receipt slips;
into account contractual clauses and Easily integrates with any other
their terms; accounting and financial systems and
Identifies precise value to be billed, natively integrates with Charisma ERP.
according to services provided to
customers;
Features

Thanks to automation of invoice calculation according
to services provided by partners and contractual
prices predefined in system, related to these services,
system eliminates any human error during the billing
process;
Reduces time needed to manage contracts with
suppliers
Thanks to recording the information in an integrated
electronic system, the product enables a quick
monitoring and reporting of any specific information.
Furthermore, operational costs are reduced by
eliminating paper, thus significantly reducing the time
needed to fill in and save the information about
suppliers;
The management of the medical unit has the
possibility to assess the efficiency of the operations
through detailed up-to-date reports regarding the
status of the relationships with the suppliers.
Contracts with suppliers directly
affect operational efficiency and
profitability of the medical unit. The
possibility to either benefit from or
offer a loyalty policy management
of all contracts and accurate
tracking of purchasing invoices are
critical to efficient supplier
management.
The Contract Management module
was especially designed to meet
these needs, enabling management
of contracts concluded with
collaborating doctors or medical
service providers.
Contract Management
42 43

n n
n
n
Enables the generation, management Enables the calculation of discounts
and saving of execution or based on configurable algorithms, taking
recommendation contracts; into account the price list or preferential
Defines discount policies based on flat price agreed under contractual terms.
price or percentage;
Generates purchasing invoices and
enables the integration with any other
ERP accounting and financial systems;
Features

Eliminates human errors during the process of
calculating the value of the provided services
Thanks to the automation of invoice calculation
according to the services provided by partners and
contractual prices predefined in the system, related to
these services, the system eliminates any human error
in the billing process;
Increases the receipts' amount
Thanks to the automatic billing, based on the
contracts saved into the system, the product
minimizes the risk of forgetting to generate the
invoice;
Increases the capability of analysis
The management of the medical unit has the
possibility to assess the efficiency of operations
through detailed reports and accurate up-to-date
statements of amounts settled with partners.
The area of medical services has
increased its diversity very much,
and there are only a few medical
units that can cover the entire
range of services requested by
customers or patients. Most of the
times, a part of these services is
outsourced to specialized partners.
Managing partners and related
services, on behalf of the medical
unit, is extremely important in
order to have an accurate up-to-
date image of revenues and
expenses of the medical unit.
The Partner Network module was
developed specifically to meet the
needs of healthcare facilities that
provide complex services through a
network of specialized partners. The
solution records the examinations
conducted by partners, ensures
their quality supervision according
to contractual terms and automates
the settlement process by
generating detailed reports for
supervision, optimization and
simplification of the relationship
with partners.
Partner Network
44 45

n n
n
n
n
Identifies the patients requesting Generates the settlement report
services based on the contract signed by between partners, based on information
the partner and medical unit; saved into the system regarding provided
Records the examinations performed by services, and according to contractual
partners: diagnostics, services, medical provisions;
tests; Generates purchasing invoices based on
Ensures service delivery according to the information saved into the system.
contractual provisions, and these can be
accessed from the system any time;
Features

The possibility of configuring reports and the desired
performance indicators according to the specific or
preferences of each medical unit, enables specialized
personnel to analyze in real-time unit's evolution in
terms of financial and non-financial indicators such as
customer satisfaction or loyalty, efficiency of
schedules and availability of beds, progress of drug
inventory or other useful data;
Offers an overview on the medical unit
Thanks to detailed analyses of financial or non-
financial performance indicators, the management of
the medical unit not only holds updated situation of
operations, but also valuable information about
operations' efficiency. Thus, punctual, proactive
measures can be taken in order to fix or increase the
efficiency of the areas that can be improved;
Quickly generates updated situations
Thanks to the native integration with any other
module in Charisma Medical Suite, the Reports / DRG
Module quickly retrieves any type of information,
regardless of the desired level, and displays it in a
user-friendly and easy-to-use GUI.
The Reports / DRG Module is an
extremely robust and flexible
module that offers a centralized,
transparent view of all the
operations performed within the
medical unit. The product generates
detailed reports, statistics and
analysis on the financial or non-
financial performance indicators.
The lack of a reporting module
decreases with almost 50 % the
efficiency of an information system
that would strictly limit itself to
recording data into the system.
Reports / DRG
46 47

n n
n
n
n
n
Generates a wide range of standard and Managerial reports: hospitalization costs
operational reports, including reports per patient, admission / discharge
compliant to SIUI (Unique Integrated registry by sections / periods, diet
Information System) regarding record, examinations by period/location;
settlement with the insurance houses; Reports needed to track the quality
Statistical reports: number of patients in indicators of the hospital, such as
the Emergency Room, number of morbidity report by period, performed
admitted patients, transfer sheet; surgical interventions, number of
Operational reports: patient condition procedures performed per patient;
record, medical record, medical test Enables export of medical records
record, drug registry, discharge sheet, selected by certain criteria for reporting
letter to general practitioner at patient's to DRG or DSP.
discharge, daily patient transfer sheet;
Features

Automatic retrieval of medical results from other
systems used within the medical unit reduces the risk
of human errors due to erroneous transmission of
such information;
Reduces the time necessary to deliver medical
services
The automatic retrieval of medical results and the
ability to access data from other systems used within
the medical unit allows diagnosis and treatment
determination in the shortest time possible;
Enhances analysis ability at organizational level
The possibility to integrate the product with systems
that are already used by medical organization enables
the assessment of the entire medical unit's efficiency
and a strong reporting that takes account of the
information available in all departments.
Working in a medical unit involves
interacting with various information
systems, be they internal or
external, which manage vital
information for the medical unit.
Therefore, eliminating human
errors caused by an incorrect
information acquisition and storing
those information in a manner
allowing quick access is important
for any doctor. In addition, it is
essential that all data is accessible
through a single management
interface.
The Interface With Other Systems
Module ensures integration of
Charisma Medical Software with
any internally or nationwide-used
computer system by integrating the
information into a single
management system.
Interface with Other Systems
48 49

n n
n
n
Automatic retrieval of medical results Allows interfacing with computer
from external information systems systems of authorities and regulatory
using HL7 communication protocols. This bodies in the medical field (SIUI,
protocol is built on several levels, National Health, Ministry of Health) with
allowing further extension of the referrence to medical services or
functionalities. Also, this protocol allows medicines clasifications;
communication over TCP / IP or text Allows interfacing with current and
files; future national systems such as
Allows interfacing with other systems Electronic Medical Record, Electronic
used in the medical unit for: Medicines Prescription, National Health
nItem synchronization; Card.
nStock synchronization;
nSystem dictionaries
synchronization;
nPeople synchronization;
nMedical results synchronization;
nPayment satement synchronization;
Features

Eliminating paper reduces time needed for filling in
forms and for sending patient information to doctors,
eliminating downtimes, thus decreasing both
administrative and operational costs. Furthermore,
the illegible writing on documents is no longer a
problem as the information is recorded in electronic
format;
Due to a quick access to the patient’s entire medical
history including possible allergies or previous
medication, the system eliminates human errors in
treatment and increases patient safety;
Increases the efficiency of the medical unit
Significantly reducing the time required for accessing
patient medical information, but also administration
costs by replacing physical archives with an electronic
database, may increase the efficiency of the medical
unit by 6%;
Provides data accuracy
By saving all information related to patient’s medical
history and scheduling examinationss in a single data
base, data accuracy and availability to all system users
are ensured.
The entire volume of information
conveyed in a medical unit is huge
and directly influenced by the
patient flow and detailed records of
their medical history. By
implementing a system able to
ensure a significant reduction of the
time needed to access patients'
medical information and of the costs
related to the administration of
physical archives, the medical unit
efficiency can increase by up to 6%.
The EMR module facilitates the
collection of medical information
about patients, providing quick and
easy access to the information
recorded during patient’s visits and
immediate viewing of the medical
results referrals.
EMR
(Electronical Medical Record)
50 51
"Due to this partnership, Anima
clinics will have a clear competitive
advantage, both regarding the
efficiency of business operations
and the facilities we are able to
provide to our patients. The
integrated system enables control
and cost analysis, thus ensuring us
we are efficiently using our
resources for the benefit of the
customers. At the same time, each
patient will have quick access to all
the information he/she needs -
quick schedule system, medical
record, online scheduling, "
A&D Pharma.
Robert Popescu, CEO

n
n
n
n
n
n
n
n
Physicians can access the examinations prescription requests from patients,
schedule and filter information by: dental charting, messages between
nExamination date; doctors regarding the patient, the
nPatient name and surname; patient’s contracts;
nExamination status; Allows the visualization of medical
nPolyclinic; information recorded for the patient:
nSpecialization; diagnostics, services, vaccinations,
nDiagnosis; prevention programs, drug prescriptions,
Data related to examinations can be test results, chronic illnesses,
edited and the following options are hospitalizations, anamnesis and other
available: documents;
nRegistration of data collected by Allows deletion or addition of services
anamnesis or physical examination, related to the referrals for medical tests;
recording data specific to specialist Ensures recording, viewing and tracking
examinations, diagnosis, the status of observations made by
recommendations and doctors, other than those made during
prescriptions; examinations, which may relate or not to
nRegistration of referrals to medical the patient;
tests, procedures undertaken during Provides a complete medical test results
the examination and implemented management, allowing recording of
prevention programs; results, collection of samples, approval
nRegistration of allergies and chronic or amendment of the results, viewing
diseases; history of results, reporting changed and
nViewing of patient's scanned unapproved results;
documents and contracts; Allows the configuration of medical
nPrinting of examination sheet and profile by editing the access data and
medical prescription; recording most used items in the system:
Provides access to patient medical diagnosis, drugs and services.
history and allows their modification or
registration of new medical data such as
prescriptions, referrals to medical tests,
Features

Reduces scheduling time
By allowing real time visualization of all information
necessary for appointment setting (physicians,
specialty clinic, time) and enabling appointment
setting through the web portal, the patient saves
time;
Reduces laboratory test results transmition time
The system allows the transmission of laboratory test
results via Internet; they can be accessed by patients
directly from a web interface at any time, from
anywhere;
Increases customer satisfaction
Due to online services viewing and programming,
customers save time; they can be programmed
according to their preferences in terms of doctors or
specializations, thus increasing their satisfaction and
loyalty for the services provided;
Increases efficiency of the physician’s activity
Physicians can view all scheduled examinations in real
time and transmit online the diagnosis, treatment or
answers to patients questions thus streamlining
routine activities.
Accesing medical services can be a
time consuming activity, given that
it involves a whole stream of
activities: scheduling appointments,
submitting to testing, diagnosis and
treatment prescription, revaluation
of health status after.
The Self Service Portal module is a
web portal which can be adressed
by both patients and physicians for
fast browsing of the steps outlined
above. Through this portal, patients
can schedule their visits to
physicians, view the results of tests
undergone and get details on
diagnosis or treatment. Physicians
can view examinations, transmit
test results undergone by patients
and answer any questions related to
treatment and diagnosis.
Self Service Portal
52 53

n n
n
n
n
n
n
n
n
Facilitates examination scheduling by Provides a complete picture of patient’s
patient, the latter being given the medical history at any time and
possibility to set it through this portal, anywhere, simply by accessing a web
based on a list of possible options such browser;
as city, specialty, clinic, doctor and Enables viewing and printing medical
timeframe; prescriptions - if the patient needs
Allows appointments cancellation - the issuance and printing of a new copy of
patient can filter his appointment list the same prescription for further
according to specialty, physician, city and treatment, the module allows the
clinic and may choose to cancel any of application for new prescriptions;
them; Allows messaging between doctors and
Enables viewing of doctors working patients, thus facilitating communication
hours - patient can view the opening between the two entities;
hours of a physician, with a particular Provides registration and printing of the
specialty from the clinic where he/she medical record and prescription upon
wants to set an appointment; request.
Gives the possiblity to change contact
details of the patient: address, phone
numbers, e-mail;
Enables viewing and transmitting of test
results - doctors can record referrals to
medical tests and their results for each
patient and examination;
Features

Charisma Mobile EMR is a software solution
dedicated exclusively to the medical personnel,
primarly to doctors and nurses, aimed at
easing their access to the electronic medical
records (EMR) of all patients, tests outcomes
and diagnosis, regardless of the patient’s
position (emergency unit, room or any other
place within the medical unit). The solution
can also be integrated with any other medical
activity management application that includes
a module dedicated to electronic medical
records.
Features
Mobile EMR
Complete overview of received or performed visits – new
patients, outpatients, assignments, alerts according to case
priorities;
Integrated patient management - data are transferred directly
from Charisma Medical Software server, and according to
changes performed on the mobile device they are submitted to
the system for continuous update;
Extended patient history categories – the application provides
details on patient’s record such as their position within the clinic
(ward, room, bed), case history, allergies and diagnosis,
treatment (start date/ end date, drug type/ quantity,
administration type/ frequency), laboratory requests (test type,
processing status, detailed result, test report), visit schedule
(date, frequency, doctor, specialty, current status – performed/
not performed) or attachments to the observation sheet;
Medical report analysis generation and import;
Quick database search; definition of new patients or discharges.

Charisma Mobile Medical Software is an on-
line system that provides managers of medical
units, laboratories and hospitals with mobility,
due to ongoing access to financial and non-
financial information structured according to
locations, business lines and geographical
areas. The application can be integrated both
with TotalSoft’s medical and financial
management solutions (Charisma Medical
Software and Charisma ERP) or any other
similar information systems.
Thus, managers can make smart decisions,
having access by means of a simple mobile
device to comparative analysis (budgeted vs.
done) for each medical unit, overview of
prepaid contracts, reports on mostly requested
services or doctors’ schedules on each
location, all these data being automatically
withdrawn from the information system that
manages the entire activity of the medical
services provider.
Features
Mobile Medical Software
Financial stability indicator per clinic/laboratory – performance
indicators of each medical unit are analyzed, while differences
that must be covered in order to achieve current goals are
determined;
Advanced filter on aggregate revenues according to the clinic's
or laboratory’s specialty (gynecology, ophthalmology, radiology,
ENT);
Temporal comparative analysis, with advanced displayed data –
for each specialty the services performed can be viewed:
number of patients, visits completed, referrals, information on
previous contracts;
Detailed financial analysis at service level – patients, visits,
referrals;
Revenues, costs, profitability, number of visits and wards that
have performed services according to
contracts concluded and breakdown of
contract revenues.

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