This program was designed for the Canadian Market and Toni Blake's 2014 WEBCON presentation.

1. Made for

14. This
program
relies on
donations

17. Follow the progress of this idea at Pinterest.com/totallytoni

18. Do online review sites matter?

20. Whose tracks are you following?
What is your property’s digital footprint?

21. Build awareness
for your property!
Start with a clean slate
& build positive conversation about your property.

22. Select places to feature your property!

23. http://www.leanmarketing.ca/the-best-review-citation-sources-in-canada-and-the-uk/

28. What is your plan for the rating review sites?

29. Don’t let an angry mob
be the only voice online!

31. Justice carries a scale for each side to
present their case. People deserve both
sides to each story. It is your duty to
honestly represent your community in the
court of public opinion with a well written
professional response.
The Court of Public Opinion
Guilty by omission : According
to Oxford Law Dictionary the word omission
means: ‘a failure to act' that means when a
person is bound to do or act but he omits to
do that or deliberately neglects it, it's called
omission.

34. © 2013 Apartment All Stars. All Rights Reserved.
Build a positive message and
take control of your reputation!
Build positive online conversations and comments

35. Sometimes you have to campaign for it!

46. Take advantage of those face-to-face
moments with a happy resident.
You only need a few positive voices
and a very good plan!

49. “We are proud so of the residents who have taken time to share great comments, we
wanted you to see them. It’s unfortunate that complaints are often more motivated than
compliments. We work hard to make this a great community and we just want to be
honestly represented online. People appreciate quality reviews and they attract more
quality residents. Who knows, you could be talking to your next neighbor. I can send you an
email with a direct link to make it easy. What’s your email? ”

54. This is about
Reliability!

55. This is about
TRUST!

60. In July 2011
I recommitted
to my personal health

62. Entropy can loosely be defined as the measure of decay from a loss of energy.
Wherever you do not focus your energy you will find entropy.
You have to RE

68. My next
starting
line!
I am training for my second Triathlon!