Toyota Material Handling Europe (TMHE) customer Constellation Europe, based in the UK, is the world’s largest distributor of wines. The BT Reflex E-series forklifts are used to lift one tonne loads to heights of up to 11 metres and have increased levels of safety and productivity for Constellation Europe. Assistant Warehouse Manager Howard Cobb expresses his satisfaction with the BT Reflex trucks, ”we are a 24/7 operation but truck downtime is not something I have to worry about.” For more information on the BT Reflex range of forklifts, vist: range.toyota-forklifts.eu

1. BT Reflex E-series case study
Constellation Europe, UK
The world’s largest wine distributor relies on its fleet of BT Reflex E-series reach
trucks to carefully handle its precious one-tonne loads at heights up to 11 metres.
At its huge UK site, Constellation Park, in “The tilting cab action is essential to our work. It means Howard Cobb continues, “with TLC I’m confident that the
Avonmouth, near Bristol, Constellation Europe the driver gets a clear view of the fork tips without having pallet will come down safely from 11 metres.”
bottles wines imported by tanker from Australia, to strain his neck, with clear benefits for both safety and
Africa and the Americas and distributes them across productivity.” All of Constellation Park’s fleet is supplied by Toyota Material
the UK and mainland Europe. Handling UK on a long-term rental programme that includes
Another key feature of BT Reflex that Constellation Europe two full-time resident engineers. This has the advantage that
At the heart of this operation is a fleet of BT warehouse trucks relies on is Transitional Lift Control or TLC. This significant – not only can any breakdowns be responded to quickly –
from Toyota Material Handling UK, including 18 BT Vector innovation on the latest BT Reflex models ensures that the but that breakdowns are all the more unlikely due to the ease
VCE150A man-up narrow aisle trucks and ten BT Reflex transitions between mast stages when lifting and lowering with which preventative maintenance is possible.
RRE250E reach trucks, which service Constellation Park’s are completely smooth, without any shocks or juddering. A
84,000 pallet places. When full, the warehouse holds enough further advantage of the technology is significantly better lift “We are a 24/7 operation but truck downtime is not
wine to fill 74 Olympic-sized swimming pools. and lower rates – a key influence on overall productivity. something I have to worry about,” Howard Cobb adds. “We
are very glad to have the BT Reflex on our site.”
The bottling lines supply fully packed and wrapped pallets,
which are placed in picking and despatch (P&D) positions
at the end of the warehouse racking by the BT Reflexes.
The BT Vectors then collect these and put them away at the
appropriate location until they are designated for despatch.
Some export products are put away directly by the BT
Reflexes in standard wide-aisle racking but the majority are
kept in the high-density narrow-aisle section.
Once an order is raised a BT Vector will be used to collect
the pallet and place it at a P&D location at the far end of the
racking. From here a BT Reflex will be used to lower it and
move it to the neighbouring marshalling area in front of the
goods-out loading bays. BT Levio LPE240 powered pallet
trucks take care of the final loading process.
Constellation Park was always planned for this type or
operation and the BT Vector and BT Reflex were chosen for
being the best available, according to assistant warehouse
manager Howard Cobb, “Our pallets are all one ton, going
up to 11 metres, so it’s very important to us that we have the
best trucks.