1. Prudential Northwest Properties Home Buying Guide Presented By: Tracey Taylor PC, A.B.R. Broker 503 701 5931 Mobile [email_address]
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3. Understanding Agency Relationships When real estate professionals work with buyers and sellers, “agency” relationships are established. There are three kinds of agency relationships: Buyer’s agent – represents the buyer during the home buying process. The buyer’s agent has a fiduciary responsibility to represent the buyer’s best interests, including reasonable care, loyalty and confidentiality. Seller’s agent – represents the interest of the seller and has a fiduciary responsibility of reasonable care, loyalty, confidentiality and disclosure to the seller. A seller’s agent works to assist the seller in locating a buyer and in negotiating a transaction suitable to the seller’s specific needs. Disclosed limited agent – represents the interests of both the buyer and the seller, during the same transaction. A dual agent has responsibilities to both buyer and seller and must act in the best interest of both parties. This can be done only with the written permission of both clients . Please see Agency Disclosure Pamphlet for more detailed information. www.pdxarea.com/oregon_real_estate_disclosure.pdf
13. Our HomeFinder Program For the latest information on homes for sale, register for HomeFinder. Once you search for properties, save your search and choose to receive New Listing Updates. The system will automatically e-mail you a list of newly listed properties that match your search criteria.
14. HomeFinder When a new property becomes available within your criteria, an email is immediately sent to you. You will also get updates on all price changes. If you are interested in more in-depth details of the property, just drop me an email or give me a call. In any market, be it a ‘buyers ‘ or a ‘sellers’, it is very important to be able to act promptly. Quite frankly, if you think its an interesting property or a ‘good deal’ so do other buyers!
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18. Reasons to work with a Quality Service Certified Real Estate Professional Consumer Focus The sale or purchase of your home is one of the most important financial and personal decisions you will ever make. Working with a QSC Real Estate Professional who is consistent, reliable, accountable and responsive assures you a better experience . Written Guarantee and Accountability I guarantee my services upfront, and in writing. You should not settle for anything less. The independent customer satisfaction survey process and public consumer rating shows you that I do what I say I will do. Putting My Reputation to the Test I am among the elite 1-2% of real estate professionals who are willing to have their customer satisfaction record publicly available. Most sales agents are not willing to subscribe to the high standards set by QSC that I have chosen to follow. Your Assurance of Quality After your purchase or sale, you will have the opportunity to fill out a survey rating my service that becomes a part of my permanent record for all to see. The entire survey process is administered by an independent research company, and is NOT conducted by my brokerage. Greater Satisfaction I am among a select group of professionals who have completed training and certification related specifically to quality service and customer satisfaction. I have committed to ongoing service excellence, meeting the highest standards in the real estate industry. Log onto www.qualityservice.org and you can view how my past clients rated my service.
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Notes de l'éditeur
Slide #1 - Title Slide Customization Required: Add your name and designation(s)
Slide #3 – About You… Go through the questions with your client.
Slide #5 – Understanding Agency Relationships Read through with client and be sure they have a clear understanding of agency relationships.
Slide #7 – The Prudential Northwest Properties Advantage Read through with client.
Slide #8 – Your Home Services Coordinator
Slide #9 – Home Warranty Buyer Protection Read through with client. “ A home warranty really offers peace of mind. It’s one of the benefits of our Buyer’s Advantage program, which I’ll explain in just a moment…”
Slide #4 – The Home Buying Process Review with client.
Slide #10 – Financing Your Home Purchase Read through with client. “ I am fortunate to have an in-house Columbia Mortgage consultant available to consult with my clients – it streamlines the buying process and ensures you find the loan program that suits you best.”
Slide #22 – Quality Service Guarantee Read through with client.
Slide #12 – My Commitment to You Read through with client.
Slide #15 – Your Single Source for Property Information Read through with client.
Slide #17 – Our HomeFinder Program “ HomeFinder automatically emails you listings that match your criteria as soon as they hit the market. I will set you up for HomeFinder Pro, giving you even more detailed information on properties of interest.”
Slide #14 – Submitting An Offer Read through with client.
Slide #13 – Protecting Your Interests Read through with client.
Slide #20 – My Team Is Here to Serve You Customize: add appropriate names; edit accordingly Note: Columbia Mortgage is the only mortgage company to be included in this presentation. In Oregon, where applicable, Transnation Title Company is the only title company to be included. In Washington, Columbia Title is the preferred company.
Slide #20 – My Team Is Here to Serve You Customize: add appropriate names; edit accordingly Note: Columbia Mortgage is the only mortgage company to be included in this presentation. In Oregon, where applicable, Transnation Title Company is the only title company to be included. In Washington, Columbia Title is the preferred company.
Slide #21 – Quality Service Guarantee “ Providing exceptional service is very important to all of us at Prudential Northwest Properties… it’s so important, we guarantee our services in writing. And we back up that guarantee by sending a survey (which is conducted by an independent research company) to each of our clients after a transaction. Those survey results are then used to determine a Quality Service Ranking which is posted on the Internet, for everyone to see. Once four surveys are returned for me, I’ll be given my score and it will go online. As you can imagine, that creates a high level of accountability and inspiration for me to give you the best service possible. We are the only real estate brokerage in the Pacific Northwest that is committed, as a company –- and that includes the president, all the agents, and every staff member -- to a higher level of service. It’s something we’re very proud of.” (Read through slide with client)
Slide #22 – Quality Service Guarantee Read through with client.
Slide #22 – Quality Service Guarantee Read through with client.
Slide #22 – Quality Service Guarantee Read through with client.