#SPSJHB 8 June 2013 Part 2
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Empower the User: The following is an easy manual to assist users in obtaining necessary details about their PC’s / Notebooks (which are normally required in the event of support).
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#SPSJHB 8 June 2013 Part 2
- 1. Unleash your SuperPowers in SharePoint Part 2: Empower the user Tracy van der Schyff - @tracyvds
- 2. As discussed in my presentation – the following is an easy manual to assist users in obtaining necessary details about their pc’s / notebooks (which are normally required in the event of support). For these examples, a Windows 7 machine was used, with Office 2010 installed.
- 3. • Resolution Settings • Windows Edition • OS (Operating System) • Service Pack • Product ID • 64bit / 32bit • System Information • Processor • RAM • Computer Name & Description • Microsoft Office Detail • Product Activated • 64bit / 32bit • IE (Internet Explorer) Details • Computer Hard Disk Drive @tracyvds INDEX
- 4. What is my Notebook / PC resolution settings? Note: Resolution is the image created as a result of the number of pixels or dots used. This can be on a computer monitor or a setting on a digital camera. How: Go to your desktop > (1) right-click and select (2) "Screen Resolution" on the menu > You will now see the settings under (3) "Resolution"
- 5. Where do I find the OS (Operating System) and system settings / information? How: Left-click on Start Menu > (1) right-click “Computer" then left-click on (2) “Properties”. You will now see all the information you require in a separate new window.
- 6. Where do I find the details of the Microsoft Office Package installed on my machine? How: Go to Excel > Click on “File” > Go to “Help You will now see all the information you require in a separate new window.
- 7. What is IE – and where do I find the details? How: Go to Internet Explorer. Left-click on (1) Help > Left-click on (2) About. The details will be displayed in the new window. Cannot find the “Help” Menu? Follow the instructions below:
- 8. What is the size of my computer’s hard disk drive – and how much space do I have left? How: Left-click on (1) Start Button > Left-click (2) “Computer" You will now see all the information you require in the new window.
- 9. @tracyvds Please share this with other users and in the process empower them as well
- 10. Tracy van der Schyff The Guid Stuff Designs (Pty) Ltd. www.theguidstuff.co.za @tracyvds