The ROI LIE: The Facts Behind Why Training ROI  is Undermining Credibility with Ajay Pangarkar

1. TrainingMagNetwork presents a complimentary webinar
The ROI LIE: The Facts Behind Why
Training ROI is Undermining Credibility
Ajay Pangarkar, CTDP, President & Lead Learning
Strategist, CentralKnowledge
Date: Wednesday, May 2, 2012
Time: 10:00AM Pacific / 1:00PM Eastern
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2. Session Description:
Training is still “on trial”, charged with incurring expenses in excess of the value
it provides to the organization. Training must reinvent itself and transcend
the classroom. Attend this information-packed hour to learn how to
structure initiatives so they enhance on-the-job performance and impact
the bottom line.
Learn directly from the creators of the Kirkpatrick Model the newest way to
implement the four levels. This program will focus on tactics at Levels 3 and
4 and provide ideas that any professional can implement in their own
organization.
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3. Training is a business function, so why doesn’t management treat Training as a
business function? Training's credibility within an organization can be fragile,
and management often questions attempts to prove Training’s worth and
validity. In recent years, concepts such as Training Return on Investment (ROI)
have been touted as the solution to Training’s credibility gap, but has a focus on
Training ROI helped or hurt Training’s position?
Participants in this session will identify why the subject Training function is
unable to gain management support. You’ll then help develop credible
solutions to build support for the subject Training function and demonstrate
sustainable business results, all while learning how to demonstrate training
results in business terms for your own Training function.
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4. This session should appeal to all Training professionals, including external
professionals working within an organization, but it is especially geared to
beginner and intermediate Training professionals.
Learning Objectives:
• Identify credibility-building items that management require
• Determine management expectations
• Why ROI is undermining training efforts
• Translate Kirkpatrick’s evaluation model into business terms
• Develop techniques that add business and strategic value
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5. About Ajay Pangarkar
Ajay Pangarkar is President of CentralKnowledge Inc., leaders in strategic
employee performance and innovative assessment systems. Combining his
finance, strategy, and adult education background Fortune 500 organizations
such as Apple, Pfizer, and IATA seek out his knowledge and experience.
CentralKnowledge was recognized for the Learning Content Management
Project of the year 2008 with Training Magazine's Technology in Action award
for its assessment management implementation with Apple Inc.
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6. Ajay effectively combines his educational background and professional
experience in both adult learning principles and business/financial knowledge
in delivering successful outcomes for his clients. His focus is to ensure
organizational training investments deliver tangible business results. As a
result, Ajay has become a world renowned workplace performance strategist
and foremost authority on integrating employee performance strategies into
the Balanced Scorecard. He develops the business acumen skills for trainers
and is a sought after industry-recognized speaker on strategic employee
development and employee assessment.
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7. Ajay, along with his partner Teresa Kirkwood, are published authors with
John Wiley & Sons recently publishing their third book titled, "The Trainers
Balanced Scorecard: A Complete Resource for Linking Learning and Growth to
Organizational Strategy" (March 2009). Other recent books include "The
Trainers Portable Mentor" (June 2008) and "Building Business Acumen for
Trainers: Skills to Empower the Learning Function" (2006) (John Wiley &
Sons).
Ajay is actively involved in the workplace learning community currently
serving as the Vice Chair for the Canadian Society for Training and
Development's National Board of Directors. Contact Ajay
at ajayp@centralknowledge.com.
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