Keynote Address given by David Caruso, founder and Principal of David Caruso & Associates, at Transformation and Innovation 2007.

2. The art of winning an unfair game

3. The Impact of Supply Chain Applications 2000

7. The CIO’s Conundrum Stage 1 Data Visibility & Control Stage 2 Operating Effectiveness Stage 3 Market Position Stage 4 Strategic Moves IT Value Creation Strategic Value of IT Value of Cost Savings Metrics

8. Perfect Order SCM Cost Demand Forecast Key to Profitability Assess Diagnose Correct Supplier Quality Supplier On-Time Purch Costs Dir Mtl Costs RM Inv Cost Detail Production Sched Variance Plant Utilization WIP + FG Inventory Order Cycle Time Perfect Order Detail AP AR Inventory Total Cash-to-Cash Operational Applications & Performance Visibility

9. Perpetuating Business as Usual… Typical Today’s world:

10. The Difference Between Leaders and Laggards is Significant

11. The Money is in the Business Process… “… just implementing I.T. Systems without the supporting business processes is a waste of money” Supply Chain Management Review May/June 2005. David Simchi-Levi (MIT) Claus Heinrich (Univ of Mannheim)

13. Who’s Driving the Bus? …Influence and Control in IT Projects IT’s Ability to Control Business’s Ability to Control High Low High Low 1) Schedule & Budget 2) System Adoption 3) Improved Process KPIs 4) Actual Financial Returns Measure for Accountability Measure for Credibility “ Definition of Victory”

15. From the Leaders: Milestones to Performance Orchestrate Collaborate Anticipate React Understand demand: Sources, quality, variability Global visibility Reduce complexity Value chain level Performance metrics Call to action Organize for success: Strategic planning PMO