This session will challenges of the U.S. government’s migration from paper-based processes to complete SOA solution integrated across agencies and external partners – a transformation awarded the Best Organization SOA Application by the Federal CIO Council’s Service-Oriented Architectures Community of Practice. Critical to success was the use of open source and open standard technologies. Included in this is rule-based document handling as well as extended rule directed business processes. Converting backend manual review processes to an automated workflow dashboard with knowledge driven document intelligence to assist the staff and researchers. This system is now successfully deployed with ability to handle thousands of application submissions a week, resulting in up to 10 gigabytes of data flows weekly. The lessons learned in managing open source and open technology as well as aligning and leveraging both batch and real-time online tools with desktop applications will be highlighted. Knowing how to exploit the power of XML integration technologies is also crucial. Culture shift for the in-house staff also has to be managed – and the experience of providing help desk support to external partners.

5. Applicants - prefer a common view The typical grant applicants’ challenge Juggling all the various different formats and procedures

6. Agency Delivery Services Client Application Forms S2S Services Grants Management Tools Opportunity Repository Public Grants Portal Grants.gov Certification, Verification Submission Handler / Routing PDF-based web browser deployment + extensible open tools Open source transport web services and secure B2G interfacing Open source transport web services and secure G2G interfacing Exchange infrastructure with XML and PDF content SAML based sign-on and verification services Web html portal services Web based menus and forms / XML-based configuration profiles Adobe LiveCycle with download packages and web management forms

16. Document Handling – PDF / XML PDF attachments http connection Grants.gov Intake & Processing Applicant Grants.gov Asych Messaging 2 3 Client Side Validation Agency Rules Federal Rules Federal Credential Agency Credential Structure / Data PDF attachments XML forms Upload 1 XML data Grants.gov Intake & Processing Staged Exchanges 5 Agency Rules 4 Grants.gov

17. Packaging / Delivery PDF attachments PDF Form images Grants.gov Intake & Processing Agency Downstream Systems Applicant Grants.gov Asych Messaging 3 Delivery Packaging 1 PDF attachments XML data 6 Delivery ZIP package SOAP package Grants.gov Intake & Processing Asych Messaging Agency Downstream Systems Separate Staged Delivery Indirect feedback XML data XML response Direct feedback Staged Exchanges PDF Form images Generation 5 8 9 7 Agency

25. Research Cues / Triggers Applicant Profiles Exchange Services Grants.gov S2S exchanges Other Pluggable Status Tracking Pluggable Interfacing Submissions / Exchanges Data Persistence Agent Content Validation Agent Neutral Data Handling Layer Script Script PDF Handling Services Script Script Script Script Delivery Queue Dispatch Queue Registry Services Dispatch Agent Script KBase Handling Partner Profiles Semantic Hierarchies Interfacing KBase Services Knowledge Tools 1 2 3 4 5 6 Web browser / Web services SOA Conceptual Architecture

27. Role of Registry in the Service Lifecycle Staging Registry Service Provision Publish Discover Consume Version Service Consumption Operate Deploy Specify Certify Plan Production Registry Service Management Publish planned Services Certify in Approval Process Register Versions and Redirect Publish Via Staging Registry Dynamic Run-time Discovery Feedback QoS Asset Management Tools Developer Tools Asset Management Tools Developer Tools Discover Services Registry becomes “System of Record” for Service Lifecycle