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Oregon
      2008 Advertising
Long Term Conversion Report

           Final Report
            May 2010
Background


Longwoods International has tracked the performance of
Oregon’s tourism advertising campaigns since 2001.
Longwoods was again engaged by Travel Oregon to
evaluate the state’s 2008 campaign, which consisted of:
    Brand(Oregon Dreamer) – only in magazines
    Bounty – in magazines, radio, online
    365 – online
The ads were designed to:
    Promote leisure travel to Oregon
    Encourage traffic to www.traveloregon.com, the state’s tourism
    website
The total advertising investment in 2008 was $1.7 M


                                                                     2
Background


The campaign evaluation consisted of 2 waves:
    A year-one wave conducted in early 2009 to assess the short-
    term impacts of the campaign
    A Conversion Study conducted a year later to determine
    longer-term incremental impacts, specifically among intenders
    from the first wave.
This report provides a summary of the short-term, longer-
term and combined impacts of the 2008 advertising program,
with comparisons to 2004 campaign results.




                                                                    3
Methodology


The study was conducted via a major online consumer panel of
US travelers.
   A traveler is defined as a person who has taken any kind of day or
   overnight trip within the past 3 years, and intends to take a trip
   within the next two years
   A total of 1,451 travelers participated in the study




                                                                        4
Creative
Brand Dreamer Print




                      6
7
Bounty Print & Online




                        8
MAIN FINDINGS
Oregon's Image vs. the
    Competition
Oregon's Overall Image

Base: Residents of Oregon’s Regional Advertising Markets




                                                           11
Oregon's Overall Image vs. The
                                    Competition
                      Base: Residents of Oregon’s Regional Advertising Markets




                                                                                         12
* Competitors include: Idaho, Washington State, British Columbia, Colorado and Montana
Oregon's Image vs. The Competition —
              Exciting
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            13
Oregon's Image vs. the Competition —
              Exciting
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            14
Oregon's Image vs. The Competition —
          Family Atmosphere
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            15
Oregon's Image vs. the Competition —
        Family Atmosphere
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            16
Oregon's Image vs. The Competition —
             Sightseeing
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            17
Oregon's Image vs. the Competition —
            Sightseeing
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            18
Oregon's Image vs. The Competition —
             Luxurious
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            19
Oregon's Image vs. the Competition —
             Luxurious
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            20
Oregon's Image vs. The Competition —
              Unique
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            21
Oregon's Image vs. the Competition —
              Unique
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            22
Oregon's Image vs. The Competition —
              Climate
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            23
Oregon's Image vs. the Competition —
              Climate
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            24
Oregon's Image vs. The Competition —
             Affordable
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            25
Oregon's Image vs. the Competition —
            Affordable
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            26
Oregon's Image vs. The Competition —
              Popular
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            27
Oregon's Image vs. the Competition —
              Popular
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            28
Oregon's Image vs. The Competition —
         Sports & Recreation
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            29
Oregon's Image vs. the Competition —
        Sports & Recreation
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            30
Oregon's Image vs. The Competition —
           Entertainment
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            31
Oregon's Image vs. the Competition —
           Entertainment
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            32
Oregon's Image vs. The Competition —
         Farming Experience
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            33
Oregon's Image vs. the Competition —
        Farming Experience
 Base: Residents of Oregon’s Regional Advertising Markets




                                                            34
Oregon's Image Strengths vs. the
                                    Competition
                      Base: Residents of Oregon’s Regional Advertising Markets




                                                                                 35
- Image hot buttons
Oregon's Image Weaknesses vs. the
                                 Competition
                      Base: Residents of Oregon’s Regional Advertising Markets




                                                                                 36
- Image hot buttons
Oregon’s Tourism Product
Oregon’s Product vs. Image

                  Base: Residents of Oregon’s Regional Advertising Markets




                                                                             38
* Visited in past two years
Oregon’s Main Product Strengths
                                  vs. Image
                      Base: Residents of Oregon’s Regional Advertising Markets




                                                                                 39
- Image hot buttons
Oregon’s Main Product Strengths
                                 vs. Image (Cont’d)
                      Base: Residents of Oregon’s Regional Advertising Markets




                                                                                 40
- Image hot buttons
Oregon’s Main Product Strengths
                                 vs. Image (Cont’d)
                      Base: Residents of Oregon’s Regional Advertising Markets




                                             *




                                                                                 41
- Image hot buttons
Oregon’s Main Product Strengths
           vs. Image (Cont’d)
Base: Residents of Oregon’s Regional Advertising Markets




                                                           42
Oregon’s Product Weaknesses vs. Image




          No Product Weaknesses
                vs. Image




                                        43
Short-of Sales Impacts
Awareness* of the 2008 Oregon
                            Advertising Campaign


                       Primary Market        Secondary Market




                                                                45
*Saw at least one ad
Awareness* of the 2008 Oregon
                           Advertising Campaign


                       Total Travelers Aware of Advertising* = 10 Million




                                                                            46
*Saw at least one ad
Impact of Advertising on Oregon’s
                          Image as a Travel Destination
                       Base: Residents of Oregon’s Regional Advertising Markets




                                                                                  47
*Saw at least one ad
Short Term Bottom Line Impacts
         During 2008
Trips To Oregon in 2008
               Due to Advertising




                 Primary     Secondary    Total         2004
                 Market       Market
Day                384,300      N/A        384,300    114,700

Overnight          436,100      221,100    657,200    228,500

Total              820,400      221,100   1,041,500   343,200




                                                                49
Short-Term Campaign Impacts

                Regional Travel Market: Oregon, Idaho, Washington and California



                                              Primary        Secondary             Total            2004
                                              Market          Market               2008
          Ad Investment                             $1 M              $0.7 M          $1.7 M          $0.9 M
          Incremental Visits                      820,400            221,100       1,041,500         343,200
          Incremental Spending                     $166M               $62M         $228.2M          $67.4 M

          Ad $’s per Trip                           $1.17              $3.37            $1.63           $2.61
          Trips per Ad $                              .86                 .30              .61             .38
          Incremental Taxes                          6.6$                2.5$            9.1$         $2.6 M

          Tax ROI*                                    7:1                 3:1              5:1             3:1

         * Incremental taxes per ad $ invested.


                                                                                                                 50
NOTE: Incremental spending and taxes are based on Longwoods International and Dean Runyan & Assoc. estimates.
Carry Over Impact
Intended Trips* to Oregon in 2009
                           Due to 2008 Advertising




                                                      Primary      Secondary      Total
                                                      Market        Market
          Day                                            303,700      N/A           303,700

          Overnight                                      390,700        474,600     865,300

          Total                                          694,400        474,600   1,169,000




                                                                                              52
NOTE: Excludes those who visited in the prior year.
Longer Term Impacts
Total Visits To Oregon Due To
          Advertising —2008 vs. 2004
Regional Travel Market: Oregon, Idaho, Washington, and California




                                                 2008           2004

                     Short-term:
                                     Day         384,400       114,700
                                Overnight        657,200       228,500
                                    Total      1,041,600       343,200
                     Longer-term:
                                     Day          164,300       73,300
                                Overnight         291,000      266,400
                                    Total         455,300      339,700
                     Combined:
                                    Day          548,700       188,000
                               Overnight         948,200       494,900
                                   Total       1,496,900       682,900

                                                                         54
Incremental Visitor Spending and
          Taxes —2008 vs. 2004
Regional Travel Market: Oregon, Idaho, Washington, and California




                                                 2008           2004

                     Short-term:
                             Incremental
                                                $228.2 M       $70.9 M
                               Spending
                                                  $9.1 M        $2.7 M
                        Taxes Generated
                     Longer-term:
                             Incremental
                                                $100.4 M       $75.9 M
                               Spending
                                                  $4.0 M        $2.9 M
                        Taxes Generated
                     Combined:
                           Incremental
                                                $328.6 M      $146.8 M
                             Spending
                                                 $13.1 M        $5.6 M
                       Taxes Generated

                                                                         55
Bottom-Line Impacts
                      —2008 vs. 2004
Regional Travel Market: Oregon, Idaho, Washington, and California




                                                 2008           2004

                     Short-term:
                                     ROI              5:1             3:1
                          Ad $’s Per Visit          $1.63           $2.61
                          Visits Per Ad $            0.61            0.38
                     Longer-term:
                                     ROI              3:1             3:1
                          Ad $’s Per Visit          $3.74           $2.63
                          Visits Per Ad $            0.27            0.38
                     Combined:
                                     ROI              8:1             6:1
                         Ad $’s Per Visit           $1.14           $1.31
                         Visits Per Ad $             0.88            0.76

                                                                            56
Reasons for Not Visiting Oregon
Reasons for not Visiting


Among those respondents who had indicated intent to visit
Oregon in 2009 but did not convert, the reasons for not visiting
included:
     Just over a third either lost interest, decided not to travel at all or
     went elsewhere
     Approximately 34% cited lack of time and/or money
     The remainder indicated reasons ranging from health issues to prior
     experience in Oregon.




                                                                               58
Reasons for Not Visiting Oregon

Base: Intenders who did not visit Oregon




                                           59

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Advertising Accountability Study: 2008, Longwoods International

  • 1. Oregon 2008 Advertising Long Term Conversion Report Final Report May 2010
  • 2. Background Longwoods International has tracked the performance of Oregon’s tourism advertising campaigns since 2001. Longwoods was again engaged by Travel Oregon to evaluate the state’s 2008 campaign, which consisted of: Brand(Oregon Dreamer) – only in magazines Bounty – in magazines, radio, online 365 – online The ads were designed to: Promote leisure travel to Oregon Encourage traffic to www.traveloregon.com, the state’s tourism website The total advertising investment in 2008 was $1.7 M 2
  • 3. Background The campaign evaluation consisted of 2 waves: A year-one wave conducted in early 2009 to assess the short- term impacts of the campaign A Conversion Study conducted a year later to determine longer-term incremental impacts, specifically among intenders from the first wave. This report provides a summary of the short-term, longer- term and combined impacts of the 2008 advertising program, with comparisons to 2004 campaign results. 3
  • 4. Methodology The study was conducted via a major online consumer panel of US travelers. A traveler is defined as a person who has taken any kind of day or overnight trip within the past 3 years, and intends to take a trip within the next two years A total of 1,451 travelers participated in the study 4
  • 7. 7
  • 8. Bounty Print & Online 8
  • 10. Oregon's Image vs. the Competition
  • 11. Oregon's Overall Image Base: Residents of Oregon’s Regional Advertising Markets 11
  • 12. Oregon's Overall Image vs. The Competition Base: Residents of Oregon’s Regional Advertising Markets 12 * Competitors include: Idaho, Washington State, British Columbia, Colorado and Montana
  • 13. Oregon's Image vs. The Competition — Exciting Base: Residents of Oregon’s Regional Advertising Markets 13
  • 14. Oregon's Image vs. the Competition — Exciting Base: Residents of Oregon’s Regional Advertising Markets 14
  • 15. Oregon's Image vs. The Competition — Family Atmosphere Base: Residents of Oregon’s Regional Advertising Markets 15
  • 16. Oregon's Image vs. the Competition — Family Atmosphere Base: Residents of Oregon’s Regional Advertising Markets 16
  • 17. Oregon's Image vs. The Competition — Sightseeing Base: Residents of Oregon’s Regional Advertising Markets 17
  • 18. Oregon's Image vs. the Competition — Sightseeing Base: Residents of Oregon’s Regional Advertising Markets 18
  • 19. Oregon's Image vs. The Competition — Luxurious Base: Residents of Oregon’s Regional Advertising Markets 19
  • 20. Oregon's Image vs. the Competition — Luxurious Base: Residents of Oregon’s Regional Advertising Markets 20
  • 21. Oregon's Image vs. The Competition — Unique Base: Residents of Oregon’s Regional Advertising Markets 21
  • 22. Oregon's Image vs. the Competition — Unique Base: Residents of Oregon’s Regional Advertising Markets 22
  • 23. Oregon's Image vs. The Competition — Climate Base: Residents of Oregon’s Regional Advertising Markets 23
  • 24. Oregon's Image vs. the Competition — Climate Base: Residents of Oregon’s Regional Advertising Markets 24
  • 25. Oregon's Image vs. The Competition — Affordable Base: Residents of Oregon’s Regional Advertising Markets 25
  • 26. Oregon's Image vs. the Competition — Affordable Base: Residents of Oregon’s Regional Advertising Markets 26
  • 27. Oregon's Image vs. The Competition — Popular Base: Residents of Oregon’s Regional Advertising Markets 27
  • 28. Oregon's Image vs. the Competition — Popular Base: Residents of Oregon’s Regional Advertising Markets 28
  • 29. Oregon's Image vs. The Competition — Sports & Recreation Base: Residents of Oregon’s Regional Advertising Markets 29
  • 30. Oregon's Image vs. the Competition — Sports & Recreation Base: Residents of Oregon’s Regional Advertising Markets 30
  • 31. Oregon's Image vs. The Competition — Entertainment Base: Residents of Oregon’s Regional Advertising Markets 31
  • 32. Oregon's Image vs. the Competition — Entertainment Base: Residents of Oregon’s Regional Advertising Markets 32
  • 33. Oregon's Image vs. The Competition — Farming Experience Base: Residents of Oregon’s Regional Advertising Markets 33
  • 34. Oregon's Image vs. the Competition — Farming Experience Base: Residents of Oregon’s Regional Advertising Markets 34
  • 35. Oregon's Image Strengths vs. the Competition Base: Residents of Oregon’s Regional Advertising Markets 35 - Image hot buttons
  • 36. Oregon's Image Weaknesses vs. the Competition Base: Residents of Oregon’s Regional Advertising Markets 36 - Image hot buttons
  • 38. Oregon’s Product vs. Image Base: Residents of Oregon’s Regional Advertising Markets 38 * Visited in past two years
  • 39. Oregon’s Main Product Strengths vs. Image Base: Residents of Oregon’s Regional Advertising Markets 39 - Image hot buttons
  • 40. Oregon’s Main Product Strengths vs. Image (Cont’d) Base: Residents of Oregon’s Regional Advertising Markets 40 - Image hot buttons
  • 41. Oregon’s Main Product Strengths vs. Image (Cont’d) Base: Residents of Oregon’s Regional Advertising Markets * 41 - Image hot buttons
  • 42. Oregon’s Main Product Strengths vs. Image (Cont’d) Base: Residents of Oregon’s Regional Advertising Markets 42
  • 43. Oregon’s Product Weaknesses vs. Image No Product Weaknesses vs. Image 43
  • 45. Awareness* of the 2008 Oregon Advertising Campaign Primary Market Secondary Market 45 *Saw at least one ad
  • 46. Awareness* of the 2008 Oregon Advertising Campaign Total Travelers Aware of Advertising* = 10 Million 46 *Saw at least one ad
  • 47. Impact of Advertising on Oregon’s Image as a Travel Destination Base: Residents of Oregon’s Regional Advertising Markets 47 *Saw at least one ad
  • 48. Short Term Bottom Line Impacts During 2008
  • 49. Trips To Oregon in 2008 Due to Advertising Primary Secondary Total 2004 Market Market Day 384,300 N/A 384,300 114,700 Overnight 436,100 221,100 657,200 228,500 Total 820,400 221,100 1,041,500 343,200 49
  • 50. Short-Term Campaign Impacts Regional Travel Market: Oregon, Idaho, Washington and California Primary Secondary Total 2004 Market Market 2008 Ad Investment $1 M $0.7 M $1.7 M $0.9 M Incremental Visits 820,400 221,100 1,041,500 343,200 Incremental Spending $166M $62M $228.2M $67.4 M Ad $’s per Trip $1.17 $3.37 $1.63 $2.61 Trips per Ad $ .86 .30 .61 .38 Incremental Taxes 6.6$ 2.5$ 9.1$ $2.6 M Tax ROI* 7:1 3:1 5:1 3:1 * Incremental taxes per ad $ invested. 50 NOTE: Incremental spending and taxes are based on Longwoods International and Dean Runyan & Assoc. estimates.
  • 52. Intended Trips* to Oregon in 2009 Due to 2008 Advertising Primary Secondary Total Market Market Day 303,700 N/A 303,700 Overnight 390,700 474,600 865,300 Total 694,400 474,600 1,169,000 52 NOTE: Excludes those who visited in the prior year.
  • 54. Total Visits To Oregon Due To Advertising —2008 vs. 2004 Regional Travel Market: Oregon, Idaho, Washington, and California 2008 2004 Short-term: Day 384,400 114,700 Overnight 657,200 228,500 Total 1,041,600 343,200 Longer-term: Day 164,300 73,300 Overnight 291,000 266,400 Total 455,300 339,700 Combined: Day 548,700 188,000 Overnight 948,200 494,900 Total 1,496,900 682,900 54
  • 55. Incremental Visitor Spending and Taxes —2008 vs. 2004 Regional Travel Market: Oregon, Idaho, Washington, and California 2008 2004 Short-term: Incremental $228.2 M $70.9 M Spending $9.1 M $2.7 M Taxes Generated Longer-term: Incremental $100.4 M $75.9 M Spending $4.0 M $2.9 M Taxes Generated Combined: Incremental $328.6 M $146.8 M Spending $13.1 M $5.6 M Taxes Generated 55
  • 56. Bottom-Line Impacts —2008 vs. 2004 Regional Travel Market: Oregon, Idaho, Washington, and California 2008 2004 Short-term: ROI 5:1 3:1 Ad $’s Per Visit $1.63 $2.61 Visits Per Ad $ 0.61 0.38 Longer-term: ROI 3:1 3:1 Ad $’s Per Visit $3.74 $2.63 Visits Per Ad $ 0.27 0.38 Combined: ROI 8:1 6:1 Ad $’s Per Visit $1.14 $1.31 Visits Per Ad $ 0.88 0.76 56
  • 57. Reasons for Not Visiting Oregon
  • 58. Reasons for not Visiting Among those respondents who had indicated intent to visit Oregon in 2009 but did not convert, the reasons for not visiting included: Just over a third either lost interest, decided not to travel at all or went elsewhere Approximately 34% cited lack of time and/or money The remainder indicated reasons ranging from health issues to prior experience in Oregon. 58
  • 59. Reasons for Not Visiting Oregon Base: Intenders who did not visit Oregon 59