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Administrator 8/08/11
  Image Reference ONLY




                          It is not too late to be early
                          Online Travel goes Mobile

                                                                 Bart Bellers
                                              Director Business Development




                                                                                © 2011 Amadeus Benelux N.V.
                                                  Brugge, 23 November 2011




               1

dinsdag 22 november 11
dinsdag 22 november 11




                         © 2011 Amadeus Benelux N.V.
dinsdag 22 november 11




                         © 2011 Amadeus Benelux N.V.
Bill Gates: “We think it will reshape the




                                                     © 2011 Amadeus Benelux N.V.
    way consumers plan and purchase their travel."

dinsdag 22 november 11
1996




dinsdag 22 november 11




                         © 2011 Amadeus Benelux N.V.
1996 n the e
       o a        h
     eric ere's t
  "Am : Wh
    eb tage?"
   W an
                                         "I don
   Adv                                         't thin
                                        the tim        k the
                                                e to w       avera
                                       inform           ade th     ge pe
                                               ation          rough      rson
                                                      that is
                                                              out th all the ha
                                                                    ere.”
                         as a threat
                  t
          't see i
“W e don ents,"
             g
to t ravel a                                               ople d
                                                                  o
                                                        pe




                                                                            © 2011 Amadeus Benelux N.V.
                                            w  many            ve a P
                                                                      C
                                       “Ho                   a
                                                     who h et?”
                                       yo  u know e Intern
                                                      h
                                        link e d to t


dinsdag 22 november 11
esn't
                                                          sciss ors, but that do
   1996 n the e
       o
                                       "
                                       m
                                         I have a pair of
                                           ean I want to go
                                                            in f ront of the mirro
                                                                                  r
         a        h
     eric ere's t                         nd cut my own
                                                          hair."
  "Am : Wh                             a
    eb tage?"
   W an
                                                       "I don
   Adv                                                       't thin
                                                      the tim        k the
                                                              e to w       avera
                                                     inform           ade th     ge pe
                                                             ation          rough      rson
                                                                    that is
                                                                            out th all the ha
                                                                                  ere.”
                         as a threat
                  t
          't see i
“W e don ents,"
             g
to t ravel a                                                             ople d
                                                                                o
                                                                      pe




                                                                                          © 2011 Amadeus Benelux N.V.
                                                          w  many            ve a P
                                                                                    C
                                                     “Ho                   a
                                                                   who h et?”
                                                     yo  u know e Intern
                                                                    h
                                                      link e d to t


dinsdag 22 november 11
Something, somewhere went terribly wrong.




                                                                © 2011 Amadeus Benelux N.V.
                         5
dinsdag 22 november 11
Travel = Mobile by definition
             /ˈtræv.əәl/
             Travel is the movement of people or objects
             (such as airplanes, boats, trains and other conveyances) between
             relatively distant geographical locations.

             The term also covers all   the activities performed during




                                                                                © 2011 Amadeus Benelux N.V.
             a travel (movement).




dinsdag 22 november 11
“ You can't connect the dots
                               looking forward,

                         you can only connect them
                           looking backwards. “




                                                        © 2011 Amadeus Benelux N.V.
                                Steve Jobs
               7
dinsdag 22 november 11
Once upon a time…




                         © 2011 Amadeus Benelux N.V.
dinsdag 22 november 11
Once upon a time…




                              the only way to book




                                                     © 2011 Amadeus Benelux N.V.
            a Travel Agent was
                         your dream vacation.

dinsdag 22 november 11
Back to the 60’s




                           © 2011 Amadeus Benelux N.V.
dinsdag 22 november 11
Back to the 60’s




                             Mainframe




                                                             © 2011 Amadeus Benelux N.V.
                     1 Million units in the first 10 years
dinsdag 22 november 11
Back to the 70’s




                              © 2011 Amadeus Benelux N.V.
                         10
dinsdag 22 november 11
Back to the 70’s




                       Mini Computer




                                                           © 2011 Amadeus Benelux N.V.
                  10 Million units in the first 10 years
                         10
dinsdag 22 november 11
Back to the 80’s




                              © 2011 Amadeus Benelux N.V.
                         11
dinsdag 22 november 11
Back to the 80’s




                   Personal Computer




                                                          © 2011 Amadeus Benelux N.V.
                100 Million units in the first 10 years
                         11
dinsdag 22 november 11
Back to the 90’s




                           © 2011 Amadeus Benelux N.V.
dinsdag 22 november 11
Back to the 90’s




                       Desktop Internet




                                                           © 2011 Amadeus Benelux N.V.
                 1 Billion + users in the first 10 years
dinsdag 22 november 11
dinsdag 22 november 11




                         © 2011 Amadeus Benelux N.V.
Last year by the end of 2011 for
58.6% …reports expected 5 billiontravel
             used their mobile device

information before leaving home
      1/3 of Google mobile searches in
    that's 77 % of the world population
      France are travel-related




                                           © 2011 Amadeus Benelux N.V.
      5.3 billionitmobile2014… active
           mobile users by users will be
     85.3% used for travel during a trip
dinsdag 22 november 11   ……………………………………
                         …………………………………….
Problem Solved !




                                            © 2011 Amadeus Benelux N.V.
              14
dinsdag 22 november 11
dinsdag 22 november 11




                         © 2011 Amadeus Benelux N.V.
© 2011 Amadeus Benelux N.V.
dinsdag 22 november 11
                         Brand Driven
dinsdag 22 november 11
                         16




                              © 2011 Amadeus Benelux N.V.
The rules of the
                         game are about to
                             change.




                                             © 2011 Amadeus Benelux N.V.
dinsdag 22 november 11
dinsdag 22 november 11




                         © 2011 Amadeus Benelux N.V.
© 2011 Amadeus Benelux N.V.
                         Consumer Driven
dinsdag 22 november 11
Rules	
  are	
  dictated	
  by	
  the	
  end	
  consumer	
  
               Top Desired Services                                 Willing to Pay for Services
             Leisure Traveler                   Business Traveler    Leisure Traveler            Business Traveler

                     Flight alert status and Notification                Flight alert status and notifications
                               Travel Itinerary
                                    Check-in                                       Mobile Check-in
                                   Re-booking
                              Flight Schedules                                          Re-Booking
                             Calendar Integration
                            Maps and Navigation                             Electronic Document Storage
                    Traffic Reports/Crisis Management




                                                                                                                     © 2011 Amadeus Benelux N.V.
                    Purchase Travel / Book (Car/Hotel)
                                                                                   Travel Itinerary
                           Expense Management
                       Electronic Document Storage
                     Discounts/Coupons at destination


   Source: consolidation of Gartner, PcW, reports and survey info

dinsdag 22 november 11
What is your Strategy?




                                © 2011 Amadeus Benelux N.V.
dinsdag 22 november 11
Pre Trip


                         Amadeus




                                    © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
Pre Trip


                         Amadeus




                                    © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
Pre Trip


                         Amadeus




                                    © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
In Trip


                         Amadeus




                                   © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
In Trip


                         Amadeus




                                   © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
In Trip


                         Amadeus




                                   © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
Post Trip


                         Amadeus




                                     © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
Post Trip


                         Amadeus




                                     © 2011 Amadeus Benelux N.V.
                         m-Power
dinsdag 22 november 11
We are born somewhere went
                 Something, to move around.
                        terribly wrong.




                                              © 2011 Amadeus Benelux N.V.
                         24
dinsdag 22 november 11
Brighter, Bolder, Better




                               © 2011 Amadeus Benelux N.V.
                         25

dinsdag 22 november 11

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Travel 2011 : Bart Bellers (Amadeus)

  • 1. Administrator 8/08/11 Image Reference ONLY It is not too late to be early Online Travel goes Mobile Bart Bellers Director Business Development © 2011 Amadeus Benelux N.V. Brugge, 23 November 2011 1 dinsdag 22 november 11
  • 2. dinsdag 22 november 11 © 2011 Amadeus Benelux N.V.
  • 3. dinsdag 22 november 11 © 2011 Amadeus Benelux N.V.
  • 4. Bill Gates: “We think it will reshape the © 2011 Amadeus Benelux N.V. way consumers plan and purchase their travel." dinsdag 22 november 11
  • 5. 1996 dinsdag 22 november 11 © 2011 Amadeus Benelux N.V.
  • 6. 1996 n the e o a h eric ere's t "Am : Wh eb tage?" W an "I don Adv 't thin the tim k the e to w avera inform ade th ge pe ation rough rson that is out th all the ha ere.” as a threat t 't see i “W e don ents," g to t ravel a ople d o pe © 2011 Amadeus Benelux N.V. w many ve a P C “Ho a who h et?” yo u know e Intern h link e d to t dinsdag 22 november 11
  • 7. esn't sciss ors, but that do 1996 n the e o " m I have a pair of ean I want to go in f ront of the mirro r a h eric ere's t nd cut my own hair." "Am : Wh a eb tage?" W an "I don Adv 't thin the tim k the e to w avera inform ade th ge pe ation rough rson that is out th all the ha ere.” as a threat t 't see i “W e don ents," g to t ravel a ople d o pe © 2011 Amadeus Benelux N.V. w many ve a P C “Ho a who h et?” yo u know e Intern h link e d to t dinsdag 22 november 11
  • 8. Something, somewhere went terribly wrong. © 2011 Amadeus Benelux N.V. 5 dinsdag 22 november 11
  • 9. Travel = Mobile by definition /ˈtræv.əәl/ Travel is the movement of people or objects (such as airplanes, boats, trains and other conveyances) between relatively distant geographical locations. The term also covers all the activities performed during © 2011 Amadeus Benelux N.V. a travel (movement). dinsdag 22 november 11
  • 10. “ You can't connect the dots looking forward, you can only connect them looking backwards. “ © 2011 Amadeus Benelux N.V. Steve Jobs 7 dinsdag 22 november 11
  • 11. Once upon a time… © 2011 Amadeus Benelux N.V. dinsdag 22 november 11
  • 12. Once upon a time… the only way to book © 2011 Amadeus Benelux N.V. a Travel Agent was your dream vacation. dinsdag 22 november 11
  • 13. Back to the 60’s © 2011 Amadeus Benelux N.V. dinsdag 22 november 11
  • 14. Back to the 60’s Mainframe © 2011 Amadeus Benelux N.V. 1 Million units in the first 10 years dinsdag 22 november 11
  • 15. Back to the 70’s © 2011 Amadeus Benelux N.V. 10 dinsdag 22 november 11
  • 16. Back to the 70’s Mini Computer © 2011 Amadeus Benelux N.V. 10 Million units in the first 10 years 10 dinsdag 22 november 11
  • 17. Back to the 80’s © 2011 Amadeus Benelux N.V. 11 dinsdag 22 november 11
  • 18. Back to the 80’s Personal Computer © 2011 Amadeus Benelux N.V. 100 Million units in the first 10 years 11 dinsdag 22 november 11
  • 19. Back to the 90’s © 2011 Amadeus Benelux N.V. dinsdag 22 november 11
  • 20. Back to the 90’s Desktop Internet © 2011 Amadeus Benelux N.V. 1 Billion + users in the first 10 years dinsdag 22 november 11
  • 21. dinsdag 22 november 11 © 2011 Amadeus Benelux N.V.
  • 22. Last year by the end of 2011 for 58.6% …reports expected 5 billiontravel used their mobile device information before leaving home 1/3 of Google mobile searches in that's 77 % of the world population France are travel-related © 2011 Amadeus Benelux N.V. 5.3 billionitmobile2014… active mobile users by users will be 85.3% used for travel during a trip dinsdag 22 november 11 …………………………………… …………………………………….
  • 23. Problem Solved ! © 2011 Amadeus Benelux N.V. 14 dinsdag 22 november 11
  • 24. dinsdag 22 november 11 © 2011 Amadeus Benelux N.V.
  • 25. © 2011 Amadeus Benelux N.V. dinsdag 22 november 11 Brand Driven
  • 26. dinsdag 22 november 11 16 © 2011 Amadeus Benelux N.V.
  • 27. The rules of the game are about to change. © 2011 Amadeus Benelux N.V. dinsdag 22 november 11
  • 28. dinsdag 22 november 11 © 2011 Amadeus Benelux N.V.
  • 29. © 2011 Amadeus Benelux N.V. Consumer Driven dinsdag 22 november 11
  • 30. Rules  are  dictated  by  the  end  consumer   Top Desired Services Willing to Pay for Services Leisure Traveler Business Traveler Leisure Traveler Business Traveler Flight alert status and Notification Flight alert status and notifications Travel Itinerary Check-in Mobile Check-in Re-booking Flight Schedules Re-Booking Calendar Integration Maps and Navigation Electronic Document Storage Traffic Reports/Crisis Management © 2011 Amadeus Benelux N.V. Purchase Travel / Book (Car/Hotel) Travel Itinerary Expense Management Electronic Document Storage Discounts/Coupons at destination Source: consolidation of Gartner, PcW, reports and survey info dinsdag 22 november 11
  • 31. What is your Strategy? © 2011 Amadeus Benelux N.V. dinsdag 22 november 11
  • 32. Pre Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 33. Pre Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 34. Pre Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 35. In Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 36. In Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 37. In Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 38. Post Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 39. Post Trip Amadeus © 2011 Amadeus Benelux N.V. m-Power dinsdag 22 november 11
  • 40. We are born somewhere went Something, to move around. terribly wrong. © 2011 Amadeus Benelux N.V. 24 dinsdag 22 november 11
  • 41. Brighter, Bolder, Better © 2011 Amadeus Benelux N.V. 25 dinsdag 22 november 11