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Towards a collaborative
industry/government
partnership to address
crime across the retail
value chain
Overview
• The CGCSA and the Consumer Goods Industry
• Collaborative platform and approach
• Truck Ji-Jackings and approach
• Closure
The Consumer Goods Industry in a Nutshell
THE CONSUMER GOODS INDUSTRY
14,8% of the Gross Domestic Product
R 18, 6 billion contribution towards Taxes
R 89 billion contribution towards Exports
2,9 million employees
THE CONSUMER GOODS COUNCIL (CGCSA)
Established in 2002 as a non profit organisation (NPO)
Is a membership-based company representing over 12,000 members in the
retail, wholesale and manufacturing of consumer goods
Facilitates engagement between stakeholders in the Industry and represent
the interest of the Industry to the Government and other regulatory bodies
The Consumer Goods Crime Risk Initiative
Manufacturing Logistics/ Transport Wholesale & Retail
THE CONSUMER GOODS CRIME RISK INITIATIVE
(CGCRI)
A collective & pro-active response by the industry to the
ongoing incidence of serious and violent crime affecting the
industry.
Founded on the principle that, as a collective, the industry can
accomplish more and should support and strengthen
government’s fight against crime
Holistic & systematic anti-crime approach
Manufacturing Distribution
Wholesale &
Retail
Shopping
Centre
Environment
Security service providers
Merchandisers & other service providers
Business Associations & stakeholders
Retail companies
- FMCG, Clothing
& Jewellery
Property owner &
management
companies
Transport &
Freight
companies
Manufacturing &
importation
companies
The Retail Crime Risk Landscape
Counterfeiting
Shrinkage
Shoplifting
Burglaries
Business Robberies
CIT Robberies
Truck Hijacking
ATM Attacks Manufacturing
Distribution
Wholesale &
Retail
Shopping Centre
Environment
Retail Anti-Crime Framework
RETAIL INDUSTRY COLLABORATIVE
INFORMATION PLATFORM
Information
sharing with
SAPS
Crime threats
and Hot Spots
Crime
Prevention
Measures &
Interventions
Crime Scene
Management &
Evidence
Collection
Proactive Risk
Alerts
CROSS INDUSTRY
COLLABORATION
INDUSTRY/GOVT
COLLABORATION
Manufacturing Distribution
Wholesale &
Retail
Shopping Centre
Environment
CGCRI Core
Offerings
Crime Incident
Information &
Risk Analysis Proactive
Service
Disruptions &
Crime
Incidence
Alerts
Employer
Reference Site
& ID Cards
(Integrity
Management)Government &
Business
Stakeholder
Liaison
Crime
Incidence
Consequence
Management
& CJS Support
Crime
Prevention
Best Practices
&
Interventions
CGCRI Service Offerings
SAPS/CGCSA Engagement Model
SAPS / CGCSA
Steering Committee
National Consumer
Goods-related
Crime Combating
Forum
National
Crime
Combating
Forum
Provincial Consumer
Goods Crime Combating
Forum
Cluster Consumer Goods
Crime Combating Forum
PCCF
CCCF
SAPS NATIONAL
MANAGEMENT
FORUM
SAPS BOARD OF
COMMISSIONERS
Truck Hi-Jackings
Forum
The Truck Hi-Jackings Landscape - Challenges
Perpetrators
involved in multiple
hi-jackings
Not all hi-jackings
reported to SAPS
Multi-agency
involvement
required
Crime scene
management
The illegal use of
jammers
Internal collusion
(drivers and
syndicates)
Training &
awareness
deficiencies
Intelligence,
investigations &
prosecutions
Truck Hi-
Jackings
Landscape
Silo approach
Fragmentation
of effort
The Truck Hi-Jackings Landscape - Solutions
Centralised reporting
of all hi-jackings
Multi-disciplinary
investigations
Organized crime
threat analysis
Technology
Activation
Information sharing
nodal points
Most wanted
suspects
identification
Hot spot route & risk
analysis
Focused multi-
agency interventions
Truck Hi-
Jackings
Landscape
Membership & participation framework
This Transport/Logistics Forum is a national anti-hijackings collaboration and
information sharing platform and associated management structure and capacity.
This platform is of relevance to all businesses and stakeholders who are vulnerable
to, and are victims of, truck hijackings as well as government agencies which have a
mandate to deal with this national threat.
The primary purpose is to improve information sharing and cooperation across the
industry as well as between the industry and government agencies, in addition to
being a catalyst to reduce hijackings meaningfully.
Value Proposition
• Strengthen and structure the partnership and cooperation between
industry and government;
• Enhance information, and sharing, on hijacking incidents across the
industry, modus operandi, hot spots, trends, suspects, etc.;
• Proactively address transport operator and freight service provider
vulnerabilities and risks;
• Support and strengthen law enforcement and prosecution;
• Monitor and provide feedback on arrest and convictions – and alleviate
any blockages and impediments;
• Ultimately, reduce the level of truck hijackings.
Potential Membership
Core Logistics Companies
Bidvest Freight
Imperial Logistics
Super Group
Barlow World Logistics
Grinrod
Spartan Trucks
Vital Distribution Solutions
Vector Logistics
DHL
One Logix
Capital Air
UTI
Core Manufacturing/Brand Companies
Tiger Brands
British American Tobacco
SAB Miller
ABI
AVI
Estee Lauder
Current Retail Mancom members (no fee basis)
Shoprite
SPAR
Pick n Pay
Massmart
Woolworths
Industry associations (no fee basis)
Road Freight Association
Transport Asset Protection Association
Petroleum Security Initiative
SA Association of Freight Forwarders
SA Express Parcel Association
SA Insurance Crime Bureau
Security Service Providers (non Mancom)
SBV
Protea Coin
Fidelity Security Services
G4S,
Etc.
Tracker Companies (non Mancom)
Tracker
Netstar
Matrix
M Track
Etc.
Coremembers
assumedtobeX4
Coremembers
assumedtobeX4
Closure
• This collaborative anti-crime initiative provides an opportunity to deal
with crime in a systematic and comprehensive manner – with the
potential for a sustainable reduction in this threat to business;
• The CGCSA encourages all companies and stakeholders to join this
initiative and participate in the partnership with government;
• The CGCSA applauds the SAPS in the establishment of this partnership
and for the commitment to partner with the consumer goods industry;
• Much work needs to be done to realise the goal.
A collaborative industry and government partnership to addressing serious crime in the retail and logistics industry

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A collaborative industry and government partnership to addressing serious crime in the retail and logistics industry

  • 1. Towards a collaborative industry/government partnership to address crime across the retail value chain
  • 2. Overview • The CGCSA and the Consumer Goods Industry • Collaborative platform and approach • Truck Ji-Jackings and approach • Closure
  • 3. The Consumer Goods Industry in a Nutshell THE CONSUMER GOODS INDUSTRY 14,8% of the Gross Domestic Product R 18, 6 billion contribution towards Taxes R 89 billion contribution towards Exports 2,9 million employees THE CONSUMER GOODS COUNCIL (CGCSA) Established in 2002 as a non profit organisation (NPO) Is a membership-based company representing over 12,000 members in the retail, wholesale and manufacturing of consumer goods Facilitates engagement between stakeholders in the Industry and represent the interest of the Industry to the Government and other regulatory bodies
  • 4. The Consumer Goods Crime Risk Initiative Manufacturing Logistics/ Transport Wholesale & Retail THE CONSUMER GOODS CRIME RISK INITIATIVE (CGCRI) A collective & pro-active response by the industry to the ongoing incidence of serious and violent crime affecting the industry. Founded on the principle that, as a collective, the industry can accomplish more and should support and strengthen government’s fight against crime
  • 5. Holistic & systematic anti-crime approach Manufacturing Distribution Wholesale & Retail Shopping Centre Environment Security service providers Merchandisers & other service providers Business Associations & stakeholders Retail companies - FMCG, Clothing & Jewellery Property owner & management companies Transport & Freight companies Manufacturing & importation companies
  • 6. The Retail Crime Risk Landscape Counterfeiting Shrinkage Shoplifting Burglaries Business Robberies CIT Robberies Truck Hijacking ATM Attacks Manufacturing Distribution Wholesale & Retail Shopping Centre Environment
  • 7. Retail Anti-Crime Framework RETAIL INDUSTRY COLLABORATIVE INFORMATION PLATFORM Information sharing with SAPS Crime threats and Hot Spots Crime Prevention Measures & Interventions Crime Scene Management & Evidence Collection Proactive Risk Alerts CROSS INDUSTRY COLLABORATION INDUSTRY/GOVT COLLABORATION Manufacturing Distribution Wholesale & Retail Shopping Centre Environment
  • 8. CGCRI Core Offerings Crime Incident Information & Risk Analysis Proactive Service Disruptions & Crime Incidence Alerts Employer Reference Site & ID Cards (Integrity Management)Government & Business Stakeholder Liaison Crime Incidence Consequence Management & CJS Support Crime Prevention Best Practices & Interventions CGCRI Service Offerings
  • 9. SAPS/CGCSA Engagement Model SAPS / CGCSA Steering Committee National Consumer Goods-related Crime Combating Forum National Crime Combating Forum Provincial Consumer Goods Crime Combating Forum Cluster Consumer Goods Crime Combating Forum PCCF CCCF SAPS NATIONAL MANAGEMENT FORUM SAPS BOARD OF COMMISSIONERS Truck Hi-Jackings Forum
  • 10. The Truck Hi-Jackings Landscape - Challenges Perpetrators involved in multiple hi-jackings Not all hi-jackings reported to SAPS Multi-agency involvement required Crime scene management The illegal use of jammers Internal collusion (drivers and syndicates) Training & awareness deficiencies Intelligence, investigations & prosecutions Truck Hi- Jackings Landscape Silo approach Fragmentation of effort
  • 11. The Truck Hi-Jackings Landscape - Solutions Centralised reporting of all hi-jackings Multi-disciplinary investigations Organized crime threat analysis Technology Activation Information sharing nodal points Most wanted suspects identification Hot spot route & risk analysis Focused multi- agency interventions Truck Hi- Jackings Landscape
  • 12. Membership & participation framework This Transport/Logistics Forum is a national anti-hijackings collaboration and information sharing platform and associated management structure and capacity. This platform is of relevance to all businesses and stakeholders who are vulnerable to, and are victims of, truck hijackings as well as government agencies which have a mandate to deal with this national threat. The primary purpose is to improve information sharing and cooperation across the industry as well as between the industry and government agencies, in addition to being a catalyst to reduce hijackings meaningfully.
  • 13. Value Proposition • Strengthen and structure the partnership and cooperation between industry and government; • Enhance information, and sharing, on hijacking incidents across the industry, modus operandi, hot spots, trends, suspects, etc.; • Proactively address transport operator and freight service provider vulnerabilities and risks; • Support and strengthen law enforcement and prosecution; • Monitor and provide feedback on arrest and convictions – and alleviate any blockages and impediments; • Ultimately, reduce the level of truck hijackings.
  • 14. Potential Membership Core Logistics Companies Bidvest Freight Imperial Logistics Super Group Barlow World Logistics Grinrod Spartan Trucks Vital Distribution Solutions Vector Logistics DHL One Logix Capital Air UTI Core Manufacturing/Brand Companies Tiger Brands British American Tobacco SAB Miller ABI AVI Estee Lauder Current Retail Mancom members (no fee basis) Shoprite SPAR Pick n Pay Massmart Woolworths Industry associations (no fee basis) Road Freight Association Transport Asset Protection Association Petroleum Security Initiative SA Association of Freight Forwarders SA Express Parcel Association SA Insurance Crime Bureau Security Service Providers (non Mancom) SBV Protea Coin Fidelity Security Services G4S, Etc. Tracker Companies (non Mancom) Tracker Netstar Matrix M Track Etc. Coremembers assumedtobeX4 Coremembers assumedtobeX4
  • 15. Closure • This collaborative anti-crime initiative provides an opportunity to deal with crime in a systematic and comprehensive manner – with the potential for a sustainable reduction in this threat to business; • The CGCSA encourages all companies and stakeholders to join this initiative and participate in the partnership with government; • The CGCSA applauds the SAPS in the establishment of this partnership and for the commitment to partner with the consumer goods industry; • Much work needs to be done to realise the goal.