This document summarizes a panel discussion on controlling confidence and using cloud computing. It discusses how possessing data centers allows for more control while using cloud services requires placing more trust in external authorities. The panelists explore building confidence in cloud computing by determining what aspects of data and services users can control themselves and what they must trust external parties to handle, such as availability, reliability, and privacy. They conclude that trust in cloud computing will increase over time through continued adoption, as happened with online banking.

1. Control Confidence & The Cloud
Toronto CobiT User Group
Panel Discussion
Tuesday, April 14, 2009
Alex Todd
AlexTodd@TrustEnablement.com

2. Can’t control a cloud.
Unknown
Trust
Control

3. Control possessions. Trust aspirations.
What do you
want?
What do you
have?
I have a data centre.
I want to use
an IT cloud.
Bob Fabian

4. Two paths to confidence.
Confidence
Control Trust

5. COBIT → Confidence OBjectives for
Information and related Technology
Leadership
Trust
?CobiT5
2010
Alex Todd
Bob Fabian

6. IT Outsourcing → Cloud Computing
Outsourcing Cloud Computing

7. Eqentia is a powerful
Software-as-a-Service platform
delivering tailored, semantic-
based knowledge portals.

8. Eqentia is a powerful
Software-as-a-Service platform
delivering tailored, semantic-
based knowledge portals.

10. What’s to trust/control in a cloud?
Access Reliability
Confidentiality
Availability
Privacy Manageability
Ownership

11. Building Confidence
What Can Control Need to Trust
Data Service Yes No Monitors Authorities
√
?
Ownership
√
?
Manageability
√
?
Access
√
?
Confidentiality
√
?
Reliability
√
?
Availability Availability
√
?
Privacy

12. Bottom Line
“Trust is extremely subjective – people
felt the same way about eCommerce and
online banking - that trust level seems to
have increased over time through
mainstream adoption; the same will happen
with Cloud Computing”