Jim Carroll, Author, Columnist, Futurist, Innovation and Trends Expert Jim Carroll is one of the world's leading international futurists, trends and innovation experts, with a client list that ranges from Northrop Grumman to Johnson & Johnson, the Swiss Innovation Forum to the National Australia Bank; the Walt Disney Organization to NASA. His focus is on helping to transform growth oriented organizations into high-velocity innovation heroes. He has a unique professional background as a Fellow Chartered Accountant, author, and frequent speaker at corporate and association events. Jim loves to golf, but isn't very good at it, which caused him some amazement when he was invited to open the 94th Annual General Meeting of the PGA -- the Professional Golf Association of America -- to challenge 500 golf pros as to how to think about innovation and future trends. Jim was the first speaker the PGA has ever engaged to speak at their AGM, and has high hopes that he has helped to shape the future direction of the world's largest sport. He's also hoping to inspire you in a similar way.

1. Jim Carroll
Futurist, trends & innovation expert
Futurist, trends & innovation expert
What Do World Class Innovators
Do That Others Don’t Do?

4. “The world is changing very fast. Big will not
beat small anymore. It will be the fast beating
the slow.”
Rupert Murdoch
Rupert Murdoch

5. • The Walt Disney Company
• Northrop Grumman
• Swiss Innovation Forum
• World Pharmaceutical Innovation Congress
• Nestle
• Toshiba Australia
• Consumer Electronics Association CEO Summit
• Pearson PLC
• NASA Goddard Space Center
• RGA Reinsurance
• Siemens
• Johnson & Johnson
• Pfizer
• McKesson

6. don’t do -- and what can you learn from
them?
don’t do -- and what can you learn from
them?
don’t do -- and what can you learn from
them?

7. 1. World class innovators are
relentless despite
uncertainty

11. Historical
winners?
oil shock of 70’s, 80’s
and 90’s recession, 00
dot com bust
60% of companies barely
survived, 30% died, 10%
became breakthrough
performers
“...because of choices
they made in the
recession..”
GE’s Chief Innovation
Consultant

13. 2. World class innovators
check their speed
check their speed

14. 5 Things That Didn’t
Exist 10
Years Ago!
Years Ago!
Facebook
Twitter
iPods / iPhones /
IPads
Google Maps
the concept of
location-based
technology and
intelligent packaging!

15. What was REALLY BIG
just five years ago?
just five years ago?

16. Just over
5 years ago?
5 years ago?
• RIM / Blackberry was a
really cool brand!
• cars were starting to
arrive with built-in GPS!
• the Apple App Store
was just opening!
• Google StreetView
was just appearing for
the first time

19. In The Jetsons, the 1960s cartoon classic,
George Jetson and his family lived in a
futuristic society with housecleaning robots
and programmable appliances. (George also
logged on to FaceTime chats with his boss,
and he read his news from a screen.)
Popularity surging for smart-home technology
15 March 2013, The Philadelphia Inquirer
15 March 2013, The Philadelphia Inquirer
15 March 2013, The Philadelphia Inquirer

24. 3. World class innovators think big &
realign themselves to the longer term

25. “We always overestimate the change that will occur in
the next two years and underestimate the change that
will occur in the next ten. Don’t let yourself be lulled
into inaction.” Bill Gates

27. “That’s the
dumbest
thing I ever
heard!”

29. What could be REALLY BIG
just five years from now?
just five years from now?

30. By 2017?
a SIRI button in every
car
augmented reality
screens with heads up
display
glasses-free 3D
dashboards
interactive in-car
billboards (“take me
there!”)
payment technology
embedded into the in-
car dashboard

31. “Imagine a far more extreme
transformation, in which advances in
IT, biology and engineering allow us to
move much of health care out of
hospitals, clinics and doctors offices,
and into our everyday lives.”
Our high-tech health care future
New York Times, 10 Nov 2011
New York Times, 10 Nov 2011
New York Times, 10 Nov 2011

32. “Bioconnectivity”

33. oxygen concentration in the blood—
and send the data wirelessly through
smartphones to doctors.
The Wireless Revolution Hits Medicine
Wall Street Journal, February 2013

34. That means you have this panoramic,
high-definition, relatively comprehensive
view of a patient that doctors can use to
assess and manage disease, and that
patients can use to help maintain their
health and direct their own care.
The Wireless Revolution Hits Medicine
Wall Street Journal, February 2013
Wall Street Journal, February 2013
Wall Street Journal, February 2013

36. That is the essence
of digitizing a human
being. For medical
purposes, it's
getting all the
essential data, and it
will be the
information to
radically transform
the future of
medicine.
Dr. Eric Topol
Author

37. years for Apple
to sell two
million iPhones.
It took 2 months
for them to sell
2 million iPads!
for them to sell
2 million iPads!
for them to sell
2 million iPads!

38. 1 million
iPhone
4’s!

39. It took 1 day to
sell 1 million
iPhone 4s

40. Apple sold 5
million iPhone
4s’s in first 4
days

41. “Wireless health”
78% of consumers are
interested in mobile
health solutions
medical and health care
apps are 3rd fast
growing category for
iPhone and Android
phones
the Apple App store
now has 17,000 health
care related apps, 60%
of which are aimed at
the consumer

42. Momentum!
“500 million mobile
users, or about 30% of
an estimated 1.4 billion
smartphone subscribers
worldwide, by 2015
Healthcare in your hands
International Herald Tribune, March
2011

43. “...they
increase how
often
individuals
think about
their health...”

45. 4. World class innovators reframe
the very concept of innovation
the very concept of innovation

46. ?

48. Run the business
better
Grow the business
Transform the
business
What is
innovation?

49. Transformation = Virtual care!

50. “The hospital as we
know it is coming to an end.”
know it is coming to an end.”

52. Forty percent of physicians surveyed said
they could eliminate 11 to 30 percent of
office visits through the use of mobile
health technologies like remote monitoring,
email or text messaging with patients.
Environmental Scan 2013
Hospitals and Health Networks, Sept. 2012
Hospitals and Health Networks, Sept. 2012
Hospitals and Health Networks, Sept. 2012

53. Estimates of annual consumer
market for remote and mobile
monitoring devices is $7.7 billion to
$43 billion.
Environmental Scan 2013
Hospitals and Health Networks, Sept. 2012
Hospitals and Health Networks, Sept. 2012
Hospitals and Health Networks, Sept. 2012

54. “Get ready for e-visits. Texting and
emailing have been shown to be
effective tools to connect patients
and physicians efficiently.
Additionally the use of email
communications and telephone
visits cuts office visits by 26
percent, improving the efficiency of
ambulatory care.”

55. “Researchers at the University
of Missouri are using sensors,
computers and communication
systems .... to monitor the
health of older adults who are
living at home.”

56. “....motion sensor networks
installed in seniors homes can
detect changes in behavior and
physical activity, including walking
and sleeping patterns...early
identification of changes can
prompt health care intervention....”

58. “... portable RV-like units equipped with motion
and monitoring systems that allow seniors to
maintain some independence from the
backyard of their adult childrens' homes.....”

59. “Monitoring and in-home help
technologies will be $20 billion
US by 2020”
- Aging in Place Technology
Watch
- Aging in Place Technology
Watch

60. Home care currently accounts
for 3% of the US national
health budget but is growing at
9% per year.

61. Health care interaction?

63. 5. World class innovators align
to acceleration of business
cycles

66. 2009: $9.4
billion
2010: $21 billion
2011: $35 billion

67. The reality of
product life-
cycles
new product revenue hit
34% by 2007, up from 21%
in 1998
more than 70% of typical
sales of a manufacturer will
become obsolete over 6
years
fashion and hi-tech
obsolete within 1-2 years
“Silicon Valley-ization” will
drive this trend into most
other sectors

68. “Chameleon revenue”

69. “Connected medicine”

70. “.....interactive
packaging,
intelligent and
active packaging,
multi-sensory
packaging, edible
packaging ...
packaging as
mini-billboards...”

72. Some experts predict that in the near future,
tens of millions of Americans will be tethered to
gadgets that will automatically send their vital
signs to medical professionals, relatives and
concerned friends ... the trend is widely
expected to transform the relationship between
patients and physicians.
Wireless medical monitors set to transform
patient care
San Jose Mercury News
San Jose Mercury News
San Jose Mercury News

73. “The quality of care in the hospital setting can
be facilitated through wireless technologies.
This includes the ability to track every
medication that is ingested, using pills tagged
with digestible sensors that are activated in
the stomach by the change in pH.”
Wireless medical monitors set to transform
patient care
San Jose Mercury News
San Jose Mercury News
San Jose Mercury News

78. 6. World class innovators adapt to
Silicon-Valley innovation velocity
Silicon-Valley innovation velocity

81. Velocity!
• it took $3 billion to
sequence the first
genome
• 2009, $100,000
• it’s now under
$10,000
• by end of year,
$1,000

82. device IP
location intelligence
sensor awareness
•sensor awareness
•sensor awareness

84. A change in
the concept of
packaging
the concept of
packaging
“.....interactive
packaging, intelligent
and active packaging,
multi-sensory
packaging, edible
packaging ... packaging
as mini-billboards...”

85. By 2017?
packaging that talks to you
pharma packaging that does
“electronic event monitoring” for
patient adherence
food packaging that
automatically uploads calorie,
carb, sodium and other data to
a customer’s smartphone
packaging with a unique code --
send a text to very the product
is not counterfeit
packaging that lights up when
you pick it up!

88. 8. World class innovators ride
generational acceleration!

89. ?????

91. “We always overestimate the change that will occur in
the next two years and underestimate the change that
will occur in the next ten. Don’t let yourself be lulled into
inaction.” Bill Gates

92. “Progress is great, but it’s
gone on far too long”
Ogden Nash

99. half of the global
population <25
globally wired,
entrepreneurial,
collaborative, change
oriented
now driving rapid
business model
change, and industry
transformation as they
move into executive
positions

100. “Some people see a trend,
and see a threat.
Innovators see the same
trend, and see an
opportunity”

101. think
big
start small
scale fast

102. Observe
Think
Change
Dare
Banish
Try
Question
Grow
Do
Enjoy!

103. Jim Carroll
Author, Columnist, Nice Guy
www.jimcarroll.com 905.855.2950
www.jimcarroll.com 905.855.2950
www.jimcarroll.com 905.855.2950