1. LSS in Van Hise Hall
Serving the
College of Letters & Sciences
L&S Learning Support Services
http://lss.wisc.edu/

2. Where to find us: On the 2nd floor of Van Hise Hall (and via our
website/email/phone)
Who we serve: The students, faculty and staff in the UW-Madison College of
Letters & Science
How long we’ve been around: Since 1955
How we’ve evolved:
Started out as the Language Lab serving
foreign language faculty and over the years
has become involved in other related activities
and instructional support for all of L&S
What we aim to do:Promote and support the thoughtful use of technology for
teaching and learning in the College of Letters & Science by providing up-to-date
facilities, equipment, materials, training, and consulting to L&S faculty and teaching
staff.
Who we are
http://lss.wisc.edu/

3. How we achieve this:
Offer a variety of instructional technology services and facilities:
Media production, online learning tools and environments, language and L&S
subject library, equipment rental, computer labs and study spaces, classroom
computer labs and presentation rooms, and more
Consult with L&S faculty and staff
on audio, video, and other instructional
technology projects.
Collaborate with instructors
on instructional technology implementation,
course-based audio and visual materials,
UW online course management sites
Provide one-on-one and group training
and instructional technology seminars
and workshops
What we do
http://lss.wisc.edu/

4. Thirteen staff members, thirty-odd helpful and tech-savvy student
labbies and social media interns, and a whole lot of instructional
technology and media production knowledge in one place!
(also totally friendly—though sometimes a bit nerdy—and always
willing to help you!)
WHO we are
http://lss.wisc.edu/

5. Learning technology services for you: Consulting,
media production, online learning tools and
environments, workshops and seminars
Facilities for you and your students: Classroom
computer labs, movie/presentation rooms, study space,
InfoLab, Learning Lab
Equipment rental and support for you and your
students : AV Pool, InfoLab, technology training and
Support and troubleshooting for you: Local tech
support for your office or classroom or connection to
other campus resources
What we have to offer you
http://lss.wisc.edu/

6. LSS Website
Online resources, guides, and news
Open to: students, faculty, and
staff
How-To guides:
•Equipment instructions
•Troubleshooting
•Audio and video
Reservations and Contact information:
•AV equipment and classrooms
•Specific services and staff contacts
Digital Learning Lab
•Course resources
•Streaming audio and video
Webtools information
Current hours and LSS news
http://lss.wisc.edu/
Main Office: 279 Van Hise Hall ph: 262-1408

7. InfoLab
Newly renovated computer lab and
equipment
Computer lab:
Open to: students, faculty, and
staff
•45 dual boot Macintosh computers and software
•Scanning equipment and software
•B&W printing with WiscCard
Rental equipment:
•Three-day checkout
•Variety of equipment for
personal, professional,
and academic use
http://lss.wisc.edu/facilities/infolab/index.html
464 Van Hise Hall ph: 262-4575

8. Learning Lab
Extensive library and inviting study space
Open to: students, faculty, and
staff
Audio and video library collection:
•Materials in over 100 foreign languages and on various
L&S subjects available for checkout
•Online Digital Learning Lab that provides course materials
and streaming video
Study space:
•Public computers
•AV playback equipment
•Digital audio recording software
http://lss.wisc.edu/digital-learning-lab/
259 Van Hise Hall ph: 262-8695

9. AV Pool
Instructional equipment rental and
consulting
Open to: faculty and staff
Instructional technology consultation and support:
•LSS AV Pool online Help Chat
•Van Hise LSS classrooms/AV Pool equipment tech support and troubleshooting
•Instructional technology ideas and suggestions
Equipment rental:
•Short-term, on-campus checkout
•Instructional use only
•Wide range of audio, video, projection, and computer equipment
(including cables and adapters)
http://lss.wisc.edu/avpool
275 Van Hise Hall ph: 262-1678

10. Media Services
Audio, video, and conferencing services and
facilities
Open to: faculty and staff
Services and facilities:
•Audio production and sound-proof production studio
•Video production and professional production studio
•Videoconferencing
•Video and audio digitization, dubbing, and conversion
•Professional academic and event AV production services
Consultation:
•Instructional materials recording and production
•DIY AV production, troubleshooting, and ideas
•Editing and distribution
http://lss.wisc.edu/media-services
299 Van Hise Hall ph: 263-2838

11. Tech Zone
Support, installation, and repair in certain L&S
buildings
Open to: faculty and staff
Support and consultation:
•Hardware and software installation and configuration
•Computer protection and backup
•Data transfer
•System and software troubleshooting
•Repair
Availability:
•Van Hise, Ingraham, and Sterling Hall
•Social Work, Bradley, and Social Sciences buildings
•Music Department and University Club
•Max Kade Institute
http://lss.wisc.edu/computer-support
464 Van Hise Hall ph: 262-4575

12. Classroom
facilities
Open to: students, faculty, and
Instructional computer labs for
staff
research projects, group chats,
testing, listening activities, and more
Movie viewing and presentation
rooms
Van Hise 2nd-5th floor classrooms
with video and audio equipment and
hookups
http://lss.wisc.edu/facilities/labs
279 Van Hise Hall ph: 262-1408

13. News and To-Watch
The latest happenings in LSS
Fall 2011
Lens on the Collection:
Learning Lab film picks organized by a month-long theme—check
http://lss.wisc.edu and the Learning Lab bulletin board!
2011-2012 L&S Instructional Technology Seminar Series:
Six-seminar series for all L&S instructors on using and expanding
technology in teaching—check http://lss.wisc.edu for schedule and
Follow
LSS for details.
current
news, Learning Support Services/Academic Technology Mobile Pilot:
updates, Test kit with a small number of iPad2s available for checkout soon
and
events!
Elevator Outage!:
Van Hise down to TWO operational elevators for most of the fall
http://lss.wisc.edu/
Main Office: 279 Van Hise Hall ph: 262-1408

14. Come discuss your
ideas, questions,
and instructional
technology
concerns with us!
General hours: 8:00am – 4:00pm
Monday-Friday
We’re here to help!
Check the LSS website for up-to-date hours for
the current semester and exact hours for each
facility
(some services, like the InfoLab, stay open later)
http://lss.wisc.edu/
Main Office: 279 Van Hise Hall ph: 262-1408