12. UXvue Prototype
Real users in their own natural environment with their own device
• No cables, no plug-ins and no “extra” hardware
• Web technologies / app
• Moderated / un-moderated usability tests
* Based on WebRTC technology (Fiware Kurento, …)
15. Is WebRTC ready yet?
• No standard yet
• API definition drafted by W3C – screen sharing draft February 2015
• Browsers: Chrome, Firefox & Opera (MS ORTC – bridge?)
• Mobile is another story - extensions for screen sharing
• Cross-browser JavaScript & Kurento under continuous change
• UXvue frequent code breaks – parts from scratch
16. CreatiFi Grant
CreatiFI introduces the FIWARE technologies to very large relevant communities
of Creative Industries and web entrepreneurs. With a €4.8 million fund for SMEs,
web entrepreneurs and ICT developers, it supports the development of new
applications leveraging future internet technologies for the Creative
Industries.
59 applications received funding ranging from €10k to €50k to develop a
prototype, of which 18+ will be selected for additional funding of up to €100k
for commercial development and acceleration.
In addition to financial support, successful developers and entrepreneurs will be
provided with technical support, living lab validation to test applications and
explore markets and gateways to further funding.
Measuring user experience of apps means that you need to understand:
Who your users are
What they do with your app
How they feel when using your app
How satisfied they are when they use your app
This is what we usually do…
We recruit participants who satisfy certain demographic requirements and we invite them to our usability lab
… a clean and pristine lab with a one-way mirror along one wall and cameras all over the room
Behind this mirror participants are being observed by the product owner, developers and other stakeholders
Expensive hard- and software has to be brought together to observe and record users’ behaviors and satisfaction.
E.g. for mobile apps a sled with a mounted camera is needed to track the mobile screen
And another camera is needed to record the users emotions
VUE = Virtual Usability Environment
And the lab is not the users natural environment!
While they are performing pre-defined tasks on a clean computer or device they have never used or seen before
Participants will never be interrupted by their wife or kids, get a phone call or an IM message while using the app.
With UXvue you don’t invite a group of local participants anymore to your local lab
But any person using your app no matter where they are located, the language they speak, etc.
You don’t have to let them perform pre-scripted tasks but you can observe when they perform the tasks they already had in mind
[Although you can always ask to perform a certain task for you…]
When they have opened your app, you can ask them to join an online session
They can quickly check their audio and video and start the session with you
Once the session is started they just continue using the app as they normally would
Or people can contact you themselves for an online session and show you what problems they are having with the app…
Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device
They can remotely observe how people use the app
They can in real-time annotate and analyze the audio/video and interaction data
They can communicate through a voice channel with the user to better understand what the problems are
You can even do a retrospective with your team and replay the whole interaction again
Let us introduce UXvue…
Web Real-Time communication
API definition drafted by the World Wide Web Consortium (W3C)
Supports browser-to-browser applications for voice calling, video chat and P2P file sharing
Without the need of internal nor external plug-ins
General Enabler
Web Real-Time communication
API definition drafted by the World Wide Web Consortium (W3C)
Supports browser-to-browser applications for voice calling, video chat and P2P file sharing
Without the need of internal nor external plug-ins