To have and to hold - how to recruit and keep your team (happy) (Alberta Soranzo)

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UXPA International

Alberta Soranzo's Ignite talk from the UXPA 2014 session "Growth by Design: Managing Change in Experience Design Teams." The demand for experience design services is getting higher every day. As we try to manage the rapid growth of our specialist teams, we're reaching the point at which our evolved team structures can no longer cope with that demand. How do we structure our design teams to focus on quality and sustainability while ensuring our employees are kept highly motivated and have clear career development opportunities? How do we facilitate change and re-define roles to alleviate points of stress and encourage ownership and accountability at all levels? This Ignite session will bring experienced managers and practitioners together to share their insights on how they have achieved this in their own companies, to give attendees specific, actionable advice to help them manage growth in their own experience design teams.

Direction et management

UXPA 2014, London July 21-24
alberta soranzo | @albertatrebla | wearefriday.com
how to recruit and keep your team (happy)
to have and to hold

CC image by tadolo on ﬂickr.com !
to have

look in all the right places

ask your friends

online dating

or a matchmaker?

spot red flags

CC image by nomadic_lass on ﬂickr.com !
are you compatible?

CC image by aganderson on ﬂickr.com !
be honest

CC image by elliotmar on ﬂickr.com !to hold

something old

something new

something borrowed

CC image by jm3 on ﬂickr.com !
for richer, for poorer

CC image by dominikgolenia on ﬂickr.com !
in sickness and in health

CC image by celinesphotographer on ﬂickr.com !
for better, for worse

CC image by paultgg on ﬂickr.com !
till death do us part

CC image by jamarshall on ﬂickr.com !
happily ever after

thank you
alberta soranzo | @albertatrebla | wearefriday.com

Slide 9 - CC image by nomadic_lass on flickr.com (flickr.com/photos/nomadic_lass/6832118879)
Image credits
Slide 11 - CC image by elliotmar on flickr.com (flickr.com/photos/elliotmar/5901282059)
Slide 15 - CC image by jm3 on flickr.com (flickr.com/photos/jm3/305264987)
Slide 16 - CC image by dominkgolenia on flickr.com (flickr.com/photos/dominikgolenia/527517137)
Slide 17 - CC image by celinesphotographer on flickr.com (flickr.com/photos/celinesphotographer/2098524610)
Slide 18 - CC image by paultgg on flickr.com (flickr.com/photos/paultgg/7186053416)
Slide 19 - CC image by jamarshall on flickr.com (flickr.com/photos/jamarshall/1434470966)
Slide 2 - CC image by tadolo on flickr.com (flickr.com/photos/tadolo/3386062340)
Slide 10 - CC image by aganderson on flickr.com (flickr.com/photos/aganderson/5480820614)

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UXPA 2023 Poster: 5 Key Findings from Moderated Accessibility Testing with Sc...

UXPA International

Are you new to UX management, or thinking of getting into management? Then this talk is for you. After reading countless books, attending countless trainings, mentoring and being menteed, nothing quite prepared me for management like my first year. I’ll share with you what I wish they’d told me. I’ll also share my process for generating team research roadmaps, establishing team values, keeping employees motivated, and not burning out.

UXPA 2023: Lessons for new managers

UXPA 2023: Lessons for new managers

UXPA 2023: Lessons for new managers

UXPA International

Join us for an interaction design case study from the automotive industry. We created a Human-Machine Interface (HMI) for a vehicle feature that provides household-levels of power in electrical outlets for our customers to use at work and play. This case study will reveal: · Our debate of re-using version 1.0’s HMI vs designing a new user interface for the electric vehicle—when to break with consistency and why? · User research we conducted to guide our early design concept. · Paper prototypes we created to support our usability testing of the concept with vehicle owners. · How we solved internal debate over the interaction design in moving from internal combustion vehicles to electric vehicles. * Advice to help you evangelize user-centered design that is also brand-centered for a new product.

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

UXPA International

Plus de UXPA International (20)

UXPA 2023: Start Strong - Lessons learned from associate programs to platform...

UXPA 2023: Start Strong - Lessons learned from associate programs to platform...

UXPA 2023: Start Strong - Lessons learned from associate programs to platform...

UXPA 2023: Disrupting Inaccessibility: Applying A11Y-Focused Discovery & Idea...

UXPA 2023: Disrupting Inaccessibility: Applying A11Y-Focused Discovery & Idea...

UXPA 2023: Disrupting Inaccessibility: Applying A11Y-Focused Discovery & Idea...

UXPA 2023 Poster: ESG & Sustainable UX

UXPA 2023 Poster: ESG & Sustainable UX

UXPA 2023 Poster: ESG & Sustainable UX

UXPA 2023 Poster: The Two Tracks of UX Under Agile: Tactical and Strategic

UXPA 2023 Poster: The Two Tracks of UX Under Agile: Tactical and Strategic

UXPA 2023 Poster: The Two Tracks of UX Under Agile: Tactical and Strategic

UXPA 2023: Data science and UX: Smarter together

UXPA 2023: Data science and UX: Smarter together

UXPA 2023: Data science and UX: Smarter together

UXPA 2023: UX Fracking: Using Mixed Methods to Extract Hidden Insights

UXPA 2023: UX Fracking: Using Mixed Methods to Extract Hidden Insights

UXPA 2023: UX Fracking: Using Mixed Methods to Extract Hidden Insights

UXPA 2023 Poster: Are virtual spaces the future of video conferencing?

UXPA 2023 Poster: Are virtual spaces the future of video conferencing?

UXPA 2023 Poster: Are virtual spaces the future of video conferencing?

UXPA 2023: Learn how to get over personas by swiping right on user roles

UXPA 2023: Learn how to get over personas by swiping right on user roles

UXPA 2023: Learn how to get over personas by swiping right on user roles

UXPA 2023: F@#$ User Personas

UXPA 2023: F@#$ User Personas

UXPA 2023: F@#$ User Personas

UXPA 2023 Poster: Pocket Research Guide - Empower your Solution and Foster Cu...

UXPA 2023 Poster: Pocket Research Guide - Empower your Solution and Foster Cu...

UXPA 2023 Poster: Pocket Research Guide - Empower your Solution and Foster Cu...

UXPA 2023: Experience Maps - A designer's framework for working in Agile team...

UXPA 2023: Experience Maps - A designer's framework for working in Agile team...

UXPA 2023: Experience Maps - A designer's framework for working in Agile team...

UXPA 2023 Poster: Atomic Research in Practice: Using a Feedback Repository to...

UXPA 2023 Poster: Atomic Research in Practice: Using a Feedback Repository to...

UXPA 2023 Poster: Atomic Research in Practice: Using a Feedback Repository to...

UXPA 2023 Poster: Leveraging Dial Testing To Measure Real-Time User Frustrati...

UXPA 2023 Poster: Leveraging Dial Testing To Measure Real-Time User Frustrati...

UXPA 2023 Poster: Leveraging Dial Testing To Measure Real-Time User Frustrati...

UXPA 2023: UX Enterprise Story: How to apply a UX process to a company withou...

UXPA 2023: UX Enterprise Story: How to apply a UX process to a company withou...

UXPA 2023: UX Enterprise Story: How to apply a UX process to a company withou...

UXPA 2023: High-Fives over Zoom: Creating a Remote-First Creative Team

UXPA 2023: High-Fives over Zoom: Creating a Remote-First Creative Team

UXPA 2023: High-Fives over Zoom: Creating a Remote-First Creative Team

UXPA 2023: Behind the Bias: Dissecting human shortcuts for better research & ...

UXPA 2023: Behind the Bias: Dissecting human shortcuts for better research & ...

UXPA 2023: Behind the Bias: Dissecting human shortcuts for better research & ...

UXPA 2023 Poster: Improving the Internal and External User Experience of a Fe...

UXPA 2023 Poster: Improving the Internal and External User Experience of a Fe...

UXPA 2023 Poster: Improving the Internal and External User Experience of a Fe...

UXPA 2023 Poster: 5 Key Findings from Moderated Accessibility Testing with Sc...

UXPA 2023 Poster: 5 Key Findings from Moderated Accessibility Testing with Sc...

UXPA 2023 Poster: 5 Key Findings from Moderated Accessibility Testing with Sc...

UXPA 2023: Lessons for new managers

UXPA 2023: Lessons for new managers

UXPA 2023: Lessons for new managers

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

UXPA 2023: Redesigning An Automotive Feature from Gasoline to Electric Vehicl...

Dernier

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operational plan ppt.pptx nursing management

operational plan ppt.pptx nursing management

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In this closing keynote, Dr Max Blumberg will delve into the transformative power of AI and analytics in shaping the future of local councils. Discover how AI can catalyse positive change, from enhancing public services to fostering community engagement. Learn actionable strategies to leverage data-driven insights for more effective decision making, all while keeping the community at the heart of innovation. Walk away with a renewed sense of purpose and the tools to make a lasting impact in your organisation.

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership

PPMA - Public Sector People Managers' Association

The chances of another pandemic are low, but your members will likely get through other crises such as increased demands with stagnant budgets, local crises, changes in laws or regulations, etc. This would help them lead themselves and their teams through those situations and will help them break the paradigm they have of always staying within one leadership framework that someone sold to them as the best. This would help them be more flexible with their approach to find an effective solution faster.

Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker

Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker

Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker

PPMA - Public Sector People Managers' Association

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Headlines about inappropriate workplace behaviour are constant with perpetrators often citing “banter” as a defence. And amongst those headlines are worrying accusations that HR does not do enough or, even worse, perpetuates the inappropriate banter and behaviour. This is a unique opportunity to take part in an interactive session to honestly address the challenges of getting our own HR teams in order and then using that as a platform for leading change in our organisations.

Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf

Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf

Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf

PPMA - Public Sector People Managers' Association

Empowering Local Government Frontline Services - Mo Baines.pdf

Empowering Local Government Frontline Services - Mo Baines.pdf

Empowering Local Government Frontline Services - Mo Baines.pdf

PPMA - Public Sector People Managers' Association

Construction Project Management | Coursera 2024

Construction Project Management | Coursera 2024

Construction Project Management | Coursera 2024

internal analysis on strategic management

internal analysis on strategic management

internal analysis on strategic management

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Ass.Prof. Dr. Mogeeb Mosleh

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dollysharma2066

The armed forces and the NHS have superbly effective national recruitment campaigns – so why not local government? Inner Circle Consulting director Chris Twigg introduces the creators of some of the UK’s most wellregarded recruitment campaigns, to describe their strategies and the essential ingredients of success; the impact a good campaign can have, at a time when recruitment has never been more difficult; and how your ideas might shift perceptions of local government away from potholes and bins, to a shared sense of purpose and desire to have a positive impact on the world – values that connect with a huge pool of potential talent.

LoveLocalGov - Chris Twigg, Inner Circle

LoveLocalGov - Chris Twigg, Inner Circle

LoveLocalGov - Chris Twigg, Inner Circle

PPMA - Public Sector People Managers' Association

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Ass.Prof. Dr. Mogeeb Mosleh

This session will delve into the intricacies of inclusive leadership, using Deloitte’s framework that encompasses six crucial traits: commitment, courage, cognizance of bias, curiosity, collaboration and cultural intelligence. In the evolving landscape of public sector leadership in the 21st century, it’s essential to equip leaders with not just IQ and EQ but, more importantly, with Cultural Intelligence. Bernadette will shine a spotlight on the pivotal role that CQ plays in empowering leaders to deliver more effective and inclusive services to the diverse communities they serve. Don't miss this opportunity to gain insights into fostering inclusive leadership qualities that go beyond conventional measures. Join Bernadette as she navigates through the key attributes that make leaders not just capable, but exceptional in understanding, engaging, and serving diverse populations.

Becoming an Inclusive Leader - Bernadette Thompson

Becoming an Inclusive Leader - Bernadette Thompson

Becoming an Inclusive Leader - Bernadette Thompson

PPMA - Public Sector People Managers' Association

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

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situational leadership theory by Misba Fathima S

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Dernier (20)

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operational plan ppt.pptx nursing management

operational plan ppt.pptx nursing management

operational plan ppt.pptx nursing management

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership

Unlocking the Future - Dr Max Blumberg, Founder of Blumberg Partnership

Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker

Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker

Leadership in Crisis - Helio Vogas, Risk & Leadership Keynote Speaker

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Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf

Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf

Imagine - HR; are handling the 'bad banter' - Stella Chandler.pdf

Empowering Local Government Frontline Services - Mo Baines.pdf

Empowering Local Government Frontline Services - Mo Baines.pdf

Empowering Local Government Frontline Services - Mo Baines.pdf

Construction Project Management | Coursera 2024

Construction Project Management | Coursera 2024

Construction Project Management | Coursera 2024

internal analysis on strategic management

internal analysis on strategic management

internal analysis on strategic management

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

Intro_University_Ranking_Introduction.pptx

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LoveLocalGov - Chris Twigg, Inner Circle

LoveLocalGov - Chris Twigg, Inner Circle

LoveLocalGov - Chris Twigg, Inner Circle

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Reviewing and summarization of university ranking system to.pptx

Becoming an Inclusive Leader - Bernadette Thompson

Becoming an Inclusive Leader - Bernadette Thompson

Becoming an Inclusive Leader - Bernadette Thompson

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

Agile Coaching Change Management Framework.pptx

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To have and to hold - how to recruit and keep your team (happy) (Alberta Soranzo)

1. UXPA 2014, London July 21-24 alberta soranzo | @albertatrebla | wearefriday.com how to recruit and keep your team (happy) to have and to hold

2. CC image by tadolo on ﬂickr.com ! to have

3. look in all the right places

5. ask your friends

6. online dating

7. or a matchmaker?

8. spot red flags

9. CC image by nomadic_lass on ﬂickr.com ! are you compatible?

10. CC image by aganderson on ﬂickr.com ! be honest

11. CC image by elliotmar on ﬂickr.com !to hold

12. something old

13. something new

14. something borrowed

15. CC image by jm3 on ﬂickr.com ! for richer, for poorer

16. CC image by dominikgolenia on ﬂickr.com ! in sickness and in health

17. CC image by celinesphotographer on ﬂickr.com ! for better, for worse

18. CC image by paultgg on ﬂickr.com ! till death do us part

19. CC image by jamarshall on ﬂickr.com ! happily ever after

20. thank you alberta soranzo | @albertatrebla | wearefriday.com

21. Slide 9 - CC image by nomadic_lass on flickr.com (flickr.com/photos/nomadic_lass/6832118879) Image credits Slide 11 - CC image by elliotmar on flickr.com (flickr.com/photos/elliotmar/5901282059) Slide 15 - CC image by jm3 on flickr.com (flickr.com/photos/jm3/305264987) Slide 16 - CC image by dominkgolenia on flickr.com (flickr.com/photos/dominikgolenia/527517137) Slide 17 - CC image by celinesphotographer on flickr.com (flickr.com/photos/celinesphotographer/2098524610) Slide 18 - CC image by paultgg on flickr.com (flickr.com/photos/paultgg/7186053416) Slide 19 - CC image by jamarshall on flickr.com (flickr.com/photos/jamarshall/1434470966) Slide 2 - CC image by tadolo on flickr.com (flickr.com/photos/tadolo/3386062340) Slide 10 - CC image by aganderson on flickr.com (flickr.com/photos/aganderson/5480820614)