Re-engineering process proposal presentation relate to the national transportation system in Sri Lanka.

1. Industrial Information Technology
Group 04

2. • Serves all important
tourist destinations
in the island.
• Most commonly
used for long
• Most Common distance transport
transport service in needs.
Sri Lanka.
• It is operated by
both government
and private sector.

3. • Transport service is an
important part of helping
people get to and from work,
school and recreational events.
• For tourism industry

4. Web based/telephone based seat
GPS tracking system
reservation system

5. Usage of LED displays

6. Traffic jam in bus stand
Non integrated time
scheduling

7. Lack of information
availability
Difficulty to locate a
bus/train

8. Provide an effective and efficient transport
service via creating a proper information flow
among the parties of passengers,
buses/trains and stations by integrating each
and every unit in the process.

9. Ministry sending annual
Start
transportation plan
Division wide data
processing
Time keeping
Passengers reserve seats
Passengers retrieve time
information
End

10. Bus sends information Control the LED displaying
about its current location system
GPS
Island wide data Time
Start processing Keeping
End
GPS Telephone/Web
Train sends information
Passengers reserve seats
about its current location
SMS
Passengers retrieve
information on time tables,
time lists, current position of
the bus/train, time length for
arriving to a specific position

11. Cost for import foreign
technical support
Re-Engineering
employee wages
The new technological tools
& equipment cost

12. Administration center
establishment cost
Existing employee training cost

13. Direct Indirect
•Time wasting in the transport system •The transport system will be more
can be reduced. flexible to the user.
•People easily can access to bus and •Effectiveness will be increased and it
train time table details in any time. helps to develop the economy
•The passenger can see extract road •Public transport service will be a
place where he is travelling at that choice of foreigners as their travelling
time. partner.
•The passenger can reserve the bus
and train at any time using the mobile
phone.
•Traffic inside the bus stands can be
reduced.

14. Establish the main
administration
Yes
Allocate necessary resources Testing
Design workflow plans to
manage resources No
Activate re-engineering Correct the
process in a main transport drawbacks
division
Proceed the re-engineering
at other divisions

15. Private sector resistance
Staff resistance
Passenger resistance

16. Disruption to regular process Changes in political
within testing period policies