Presentation slides from customer webinar on Menlo College's virtual desktop strategy. Webinar hosted by Unidesk and VMware.

1. Webinar: Virtual Desktops Everyone Will Love – The Menlo College VDI Success Story Raechelle ClemmonsChief Information Officer Rob ZylowskiSenior Solution Architect Courtney Burry Senior Product Marketing Manager

2. Virtual Desktops Everyone Will Love The Menlo College VDI Story Raechelle Clemmons, CIO

3. Menlo College Background About Menlo Private, 4-year business school in Bay Area (CA) 600 full time students Mostly residential campus About Menlo IT Team: 4 FT, 1 PT Desktop state: 365 desktops, 16 gold images Office of Information Technology | May 11, 2011 3

4. The Business Case for VDI Reduce PC refresh rates and costs Increase access to software Students and employees Improve desktop support function Reduce management tasks & related costs Deliver higher level of service Go “green” Office of Information Technology | May 11, 2011 4

5. Success Criteria All users, all use cases Not big enough to justify VDI for only a subset of our users Low up-front capital costs Mid-budget year Deploy VDI for about the same cost as new PCs Better manageability Enable lean IT staff to do more 24X7 remote access Virtual computing lab, telecommuters, mobile access 5 Office of Information Technology | May 11, 2011

7. Technology Selection 7 Office of Information Technology | May 11, 2011

8. Key Enabler: Unidesk & “Layers” Full personalization supports all use cases, even demanding faculty Local storage, small footprint, and single management solution brings VDI investment in-line with buying new PCs Single image management of OS and all apps reduces staff OpEx 8 Office of Information Technology | May 11, 2011

9. Key Enabler: VMware View User-friendly interface simplifies pool management and connection troubleshooting Integration with Active Directory ensures granular access control External View server and View client enable 24x7 access to virtual desktops for offsite PC, Mac, and mobile users Office of Information Technology | May 11, 2011 9

10. Project Timeline: Iterative Process 10 Office of Information Technology | May 11, 2011

11. Current Usage & Statistics 52 Desktops deployed 11 Main application layers including: Jenzabar ERP, Faronics Insight, SPSS, Adobe Photoshop, Adobe Premier, Quickbooks, Office 2007, iTunes, Google Earth, and Symantec Antivirus Windows XP OS Used by Students, Faculty, and Staff Testing iPad access Office of Information Technology | May 11, 2011 11

12. Success: Remote Access Easier “I work primarily from home. The virtual desktop is SO much better than VPN, which I used for almost three years. With VDI I can work virtually (no pun intended...well, maybe) as long as I want without worrying about the connection shutting down and disrupting my work. As a result, I accomplish more in less time.” - Admissions staff member Office of Information Technology | May 11, 2011 12

13. Success: Convenient & Easy to Use “…I have enjoyed the use of the virtual desktop for my class. It has been very convenient to be able to access applications from a separate computer without taking up memory space on the computer that I was actually using. The Virtual Desktop became even more convenient when it was available for us to use on our computers in the comfort of our rooms. Sure there were a few bugs but there was always a computer available that was up and running to complete the necessary assignments for my class. Besides being convenient, it was very easy to use as well. The set up for my own computer was easy to follow and took no time at all.” - Accounting student Office of Information Technology | May 11, 2011 13

14. Inside the Cost Numbers 14 Office of Information Technology | May 11, 2011

15. Ok – So What Did It Cost? 15 Desktop Cost per Year – Excluding Staff OpEx VDI: $266 Physical PCs: $242 Desktop Cost per Year Total (Est.) VDI: $735 Physical PCs: $1,120 Office of Information Technology | May 11, 2011

16. Lessons Learned Use cases can be blurry Learning curve for IT admins and users Build: Software settings, layer “rules”, server limits Support: Symptom analysis, L1 staff training Use: Dual environment, USB drives Mindset shift: creates opportunities for creative user support and use case solutions Good partners help! Office of Information Technology | May 11, 2011 16

17. Layering: The Key to VDI Success Rob Zylowski, Sr. Solution Architect

18. Unidesk Desktop Layering Innovation Personalization Application Application C: Windows

19. Layering Expands VDI Use Cases Copyright © 2011 Unidesk Corporation. All Rights Reserved. www.unidesk.com Personalization Persistent profile settings, data, and user-installed apps:custom for each user Application 1 Non-persistent shared application and O/S layers:managed by IT and stateless Application 2 Windows

20. Menlo College VDI Architecture Copyright © 2011 Unidesk Corporation. All Rights Reserved. www.unidesk.com

21. Live Look-In to Menlo College VDI Copyright © 2011 Unidesk Corporation. All Rights Reserved. www.unidesk.com Unidesk VDI Management Platform: Simply the Best Way to Create and Manage User-Customizable, Storage-Efficient Desktops on VMware vSphere

22. VMware View – Enabling Manageability and Mobility Like Never Before

23. Centralized Management Persona Modern Desktop Applications Operating System Desktop Delivery Modernizing the Desktop – A Managed Service Model

24. The Goal - End User Computing Mobility and Offline End User Workspace Enterprise and Saas App Store Data New Apps VDI SaaS Apps Cross-Platform Portal Public Cloud Published Apps VMware Data Desktop Apps Private Cloud VDI Mobile Apps Admin Console New Apps AD Directory Federation License Tracking Access Management

25. VMware Partner Unidesk Shares the Same Vision “Dynamic desktop composition represents an advance in client management technology and can accelerate growth for virtual desktops where the ability to personalize the user experience is needed. Unidesk’s layering technology is an innovative example and we look forward to collaborating to modernize the desktop experience for VMware View and VMware vSphere customers.” - Scott Davis, CTO, Desktop Virtualization, VMware

26. Overview of the View Architecture Key Components Built on reliable vSphere platform vCenter Server View Connection Server View Security Server Now supports PCoIP! View Client Offline Client available for special use cases CentralizedVirtual Desktops MicrosoftActive Directory vCenter View Connection Server View Security Server DMZ PCoIP View Client

28. First and only iPad client with support for PCoIP

29. Access View desktop from iPad on LAN or WAN, WiFi or 3G

32. Eliminate desktop agents and AV storms

33. Enable comprehensive desktop VM protection

34. Centrally manage AV service across VMs with detailed logging of AV activity

35. Partner Integration through EPSEC APIVM VM VM SVM Persona Persona Persona APP APP APP AV OS OS OS OS Kernel Kernel Kernel BIOS BIOS BIOS Hardened VMware vSphere Introspection vShield Endpoint Included with the VMware View 4.5 Premier bundle

37. Rob Zylowski, Unidesk, rzylowski@unidesk.com

38. Courtney Burry, VMware, cburry@vmware.comUnidesk & VMware View Special Promotional Program Until June 15, 2011, Education customers can take advantage of a special Unidesk promotional program for VMware View. For details, go to: http://www.unidesk.com/education