Payment terminal fulfillment involves several key aspects: installing necessary software and encryption keys, handling initial orders and modifications, cancellations, returns, maintenance, and dealing with stock shortages. Fulfillment centers must be able to configure terminals for specific payment processors. Merchants may change or cancel orders at different stages, so the fulfillment process must account for orders with resellers, fulfillment centers, in transit, or already shipped. Further details on all fulfillment issues are available on Paylosophy.
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Payment Terminal Fulfillment Process
1. Payment Terminal Fulfillment Process
Payment terminal fulfillment mechanism is associated with several important aspects. First, a fulfillment
center you are dealing with needs to be able to install all the necessary software
(http://unipaygateway.com/en/) and to inject the encryption keys of the processes, which the merchants are
going to partner with, into the terminals. Second, there is a whole set of fulfillment-related issues which you
need to think through.
You need to know how the initial order of terminals is going to be placed and who is going to capture it (you,
i.e. payment terminal solution provider,or a fulfillment center). You need to know how the orders are going
to be modified if merchants decide to change the models or quantities of the terminals they order. Keep in
mind that the order might be still with the reseller, at the fulfillment center,already on the way, or already
shipped. You need know how the orders are going to be cancelled, of merchants decide to refuse to purchase
or rent the terminals. You need to know how the terminals are going to be returned if a merchant decides to
stop dealing with his payment service provider (http://paymentterms.org/glossary/psp-payment-service-
provider/), or if terminals are out of order. You need to know how maintenance works are going to be
performed. Finally, you need to know how you are going to deal with stock shortages, i.e. whether you are
going to deal with several fulfillment centers, or think of some automatic re-stocking mechanism.
Detailed information on all the listed issues concerning payment terminal fulfillment
(http://paylosophy.com/payment-terminal-fulfillment-process/) is available on #Paylosophy.
.