Ventana Serra is one of the leading companies for international deliveries. All of our customers know that they can count on us as a reliable collaborator: a single counterpart with the technical and practical organization and know-how to combine sea and air transport with advance logistics and management of the supply chain. Thanks to consolidated relations with the main sea and air carriers of the world, Ventana Serra can satisfy any request, in terms of both volume and delivery times. The new systems for goods traceability and the integrated management of data and documents guarantee efficient and competitive services also in terms of costs. The activity is guaranteed on an international scale, in maximum security and with full respect of the customer’s specific requests.

1. VENTANA SERRA S.P.A.
company presentation
a company of Arcese Group

2. COMPANY PRESENTATION
Who we are
Ventana Serra is one of the leading companies for international deliveries. All of our customers know that they can count on us as a
reliable collaborator: a single counterpart with the technical and practical organization and know-how to combine sea and air transport
with advance logistics and management of the supply chain.
Thanks to consolidated relations with the main sea and air carriers of the world, Ventana Serra can satisfy any request, in terms of both volume
and delivery times. The new systems for goods traceability and the integrated management of data and documents guarantee efficient and
competitive services also in terms of costs. The activity is guaranteed on an international scale, in maximum security and with full respect of the
customer’s specific requests.
air forwarder top 10 IATA 200
employees
sea forwarder top 10 Leading Companies in Italy 18 sites
and a worldwide network
Arcese is one of the main protagonists in the transport and logistics sector in Europe. The three divisions, Road&Rail, Air&Sea
and Logistics Solutions, collaborate in constant synergy to guarantee the best assistance for the customer, offering integrated solutions to
cover the entire logistics chain.
One of the first 10 logistics operators in Italy 500.000 m²
of warehouses
One of the largest 100 m3 privately owned truck fleets in Europe and
leading combined transport operator
4.000
employees
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3. COMPANY PRESENTATION
Arcese Group - Organization
SERVICES REAL ESTATE JOINT VENTURE
ROAD&RAIL • Core SEL
• FTL • Non core • Special Events Logistics
• LTL
Sistema Poland Sp.Zo.o
• Combinato
• Logistics
AIR&SEA
Arcese-Kech Logistics
• Air freight
• FTL transports
• Sea freight
Germani
LOGISTIC SOLUTIONS
• Waste management
• Inbound
• Outbound Sar
• Insite • FTL transports
• Onsite
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4. COMPANY PRESENTATION
Customer portfolio
FOOD & TEXTILE &
AUTOMOTIVE CHEMICAL CONSUMER BEVERAGE INDUSTRY PAPER TECHNOLOGY FASHION
Caterpillar Acquafil Crown Bauli ABB Ahlstrom Atlas Copco Bally
Cummins Azko Nobel Decathlon Buitoni Alcoa Arjo Wiggins Bosch Brioni
Dana Italia Basell Gillette Campari Arvedi Burgo - Marchi Celestica B. Cucinelli
Ferrari Bayer Heineken Coca Cola Casco Cartiere del Garda De Longhi Benetton
Fiat Auto Basf Ideal Standard Heineken Dalmine Fedrigoni Electrolux Carpisa
Fiat Industrial Dupont Ikea Loacker Inonibras Mondadori Husqvarna Calzedonia
Ford Lubrizol Kartell Nestlé JLG Printer Indesit Champion
General Motors Omya P&G San Benedetto Marcegaglia R. De Medici LG D&G
Goodyear Plastotecnica Reckitt B. Saiwa Padana Tubi Södra Olivetti Dior
Inteva Polimeri Europa Rehau Stora Enso Schneider E. Zegna
Jaguar Ravago Riva Torraspapel Synudine G. Armani
Johnson Controls Rhodia Teksid Whirlpool Geox
Land Rover Saint Gobain Zanussi Gucci
Magneti Marelli Schulman Plastic La Perla
Maserati Solvay Solexis Loro Piana
Mercedes Toscochimica Louis Vuitton
Michelin Marni
OMR Moncler
PSA Nike
Renault Trucks Patrizia Pepe
Scania Piazza Sempione
Toyota R. Cavalli
Volvo Cars Roda
Volvo Trucks Tom Ford
Volkswagen Group Zanella
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5. COMPANY PRESENTATION
Worldwide network and performance highlights
CANADA
SWITZERLAND | Ventana Serra S.A.
ITALY | Ventana Serra S.p.A.
TURKEY | Ventana Serra Turkey
USA JAPAN
CHINA | Ventana Serra China
MEXICO | Ventana Serra S.A. de CV
UNITED ARAB EMIRATES
INDIA
26,5 mio/kg BRAZIL | Ventana Serra do Brasil Ltda
shipped CHILE | Ventana Serra Chile S.A
by air AUSTRALIA
35.000 ARGENTINA SOUTH AFRICA
total air
shipments
46.500 cm
sea LCL
shipments
Freight forwarding specialist
• air freight and sea freight
a company of Arcese Group
• logistics inbound/outbound 64.500 TEUS
sea FCL
• bonded warehouse shipments
• custom brokerage & insurance
• ISO 9001:2000 and AEO Full
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6. COMPANY PRESENTATION
ARCO, TRENTO
ROVERETO
Italian network
PADOVA, TREVISO
VERONA
VENTANA SERRA ARCESE
Bologna Ancona GORIZIA
VICENZA
Firenze Arco BRESCIA
MILANO
TORINO
Genova Bassano Bresciano BASSANO BRESCIANO
MODENA
VILLANOVA D’ASTI
Bologna
Milano BOLOGNA
Firenze GENOVA
MODENA
Torino
GERBOLE DI VOLVERA
Milano ANCONA
RIVALTA / ORBASSANO PRATO
Vicenza
Modena
PERUGIA
Napoli
Rovereto CHIETI
ARCESE GROUP ROMA
Torino
Brescia FROSINONE
Treviso
BARI
Frosinone
Verona NAPOLI
Trento
SARDEGNA
Villanova D’Asti
CATANZARO
PALERMO MESSINA
CATANIA
VENTANA SERRA ARCESE GROUP COMMERCIAL PARTNERS
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7. COMPANY PRESENTATION
Services
STRONG POINTS
 Consolidated experience in freight forwarding services
 High technological standards and a worldwide network of offices
 Capability to develop tailor-made projects based on the customer’s needs
AIR FREIGHT SEA FREIGHT VALUE ADDED SERVICES
• Standard and express services • FCL | LCL • Custom operator PLANT
– airport to airport • Break bulk / Project cargo • Inbound | outbound logistics
– door to door • RO-RO • Production support WAREHOUSE
• Part&full vessel charter • Consulting
• NVOCC operator • IT integration CONSUMER
• Bonded/non bonded warehouse
• Picking|packing&packaging
• European distribution
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8. COMPANY PRESENTATION
The freight forwarder’s role
ACTIVITIES
 pick up request from the supplier – pick up arrangement
 goods delivery notice received from the supplier
 goods reception and paperwork check
 weekly groupage planning and airline booking
 parcels handling and re-packing (GOH packing in special GOH containers)
 air pallet and sea container consolidation
 shipping notes issuing and emission (air waybill and bill of lading)
 credit notes management
 custom clearance paperwork administration
 goods container delivery to the terminals of the airline or shipping company
 goods monitoring and delivery tracking
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9. COMPANY PRESENTATION
Freight forwarding
AIR FREIGHT
Our air services include:
 standard or express services
 warehousing
 consolidated service with major airlines
 full range of services meeting any need in terms of volumes, times and
cost:
 perishable goods
 valuable garments
 dangerous goods
 specially designed customer care service
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10. COMPANY PRESENTATION
Freight forwarding
SEA FREIGHT
Years of experience and an ever growing global net represent the password to
security and professionalism. Through an efficient pick-up service in our
consolidation centers, we guarantee import and export departures from and to the
main ports in the 5 major continents
We manage all the activities related to the transport of goods, from the pick-up
moment till the final destination:
 FCL (Full Container Load)
 LCL (Less Container Load)
 BREAK BULK/OVER SIZE CARGO
 PROJECT CARGO
 RO-RO
 MULTIMODAL
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11. COMPANY PRESENTATION
Value added services
VALUE ADDED SERVICES
 custom brokerage
 insurance
 pack & crating
 tailor-made logistics projects based on the specific needs of each
customer
 bonded warehouses
 orders/deliveries follow-up
 super security for valuable goods and packing protection
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12. COMPANY PRESENTATION
Information technology
INVESTMENTS
Continuous and noteworthy investments in information technology
INTEGRATION
Integrated corporate operating system
PERSONALIZATION
Personalized in-house software for the full management of
information flows and the effective sharing of data
TRACKING
Tracking of the goods at any time through access to our website
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13. VENTANA SERRA S.P.A.
sites
a company of Arcese Group

14. VENTANA SERRA
Genova ( I )
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15. VENTANA SERRA
Milano ( I )
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16. VENTANA SERRA
Torino ( I )
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17. VENTANA SERRA
Vicenza ( I )
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18. VENTANA SERRA
Chiasso (CH)
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19. VENTANA SERRA
Mexico City (MEX)
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ventana serra s.p.a.

20. VENTANA SERRA
New York (USA)
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21. VENTANA SERRA
São Paolo (BR)
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22. VENTANA SERRA
Shanghai ( PRC )
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ventana serra s.p.a.

23. VENTANA SERRA
Contacts
ITALY BRAZIL
Ventana Serra S.p.A. Ventana Serra do Brasil Ltda
email | sales@ventanaserra.com email | ventanaserra@ventanaserra.com.br
 TORINO  SÃO PAOLO
 GENOVA  GUARULHOS
 MILANO (Cavenago)  SANTOS
 VICENZA (Altavilla Vicentina)  BELO HORIZONTE
 BOLOGNA  BETIM
 FIRENZE (Sesto Fiorentino)  CONFINS
 RIO DE JANEIRO
SWITZERLAND
Ventana Serra S.A. MEXICO
email | ventanaserrach@ventanaserra.com Ventana Serra S.A. de C.V.
 CHIASSO email | pmarelli@ventanaserra.com
 MEXICO – DF
TURKEY  LEÓN – GTO
Ventana Serra intl. Air and Sea Freight Trading Co LTD  GUADALAJARA – JAL
email | ventanaserraturkey@ventanaserra.com  MONTERREY
 ISTANBUL
 BURSA CHILE
Ventana Serra Chile S.A.
CHINA email | jarias@ventanaserrachile.cl
Ventana Serra Freight Fwd Co LTD  SANTIAGO
email | ventanaserrachina@ventanaserra.com
 SHANGHAI
 SHENZHEN
arcese.com
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