Comstor: Cisco BE6000

Cisco IP telephony
Cisco Business Edition 6000
Ing. Jaroslav Zmatlik
Pre-Sales & Technical Engineer
E-mail: jaroslav.zmatlik@comstor.cz

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Sophistication Meets Simplicity
Complete
• End-to-end solution provides right-sized collaboration
capabilities for every user; unrivaled in the industry
Affordable
• Right-priced, lowers TCO with server consolidation
for reduced hardware footprint, power, and cooling
Simple
• Deployment flexibility streamlines operations and
administration through unified provisioning and
automated licensing
Interoperable
• Multiple Third-Party and legacy telepresence devices
link seamlessly to form a true collaboration platform
Highly-Available
• Optional server offers redundancy and Survivable
Branch (SRST) providing peace of mind
Scalable
• Easy upgrades, smooth migration path; ROI with
agility and highest investment protection; grows with
the pace of the company
Any Device
Connectivity
Unified
Communication
s
Web
Conferencing
Advanced Collaboration Services
WIRED WIRELES
S
TelepresenceCustomer Collaboration
Voice Messaging
& Paging
Full-featured, Enterprise-Class Collaboration
Mobility

Feature-rich, Enterprise-class Collaboration
Solution Optimized for Midsize Businesses
 Large choice of end devices
 Enhanced Desk Phone Features
 Unified Messaging
 Rich media Presence and IM
 Web conferencing
 Customer Care
 Consistent services whether employees work
in the office or remotely
 Capacity for up to 1,000 users, 100 contact
center agents, and 50 sites
Drives lower TCO, employee
efficiency, and business
transformation

Cisco Unity Connection
For voicemail, automated
attendant
Cisco Jabber
For instant messaging,
presence
Cisco Unified Contact Center
Express
For customer care
on Cisco UCS® C220 M3S
Rack-mount Server Solutions
Two Model Options:
8 UC / Collaboration, 1 Management, 2500 Devices
4 UC / Collaboration, 1 Management, 1200 Devices
Concurrently Support Multiple Applications
Cisco Emergency Responder
For emergency services
Cisco Unified Communication
Manager
For call control, native call queuing
Cisco Prime Collaboration
Provisioning, administration,
management
Cisco TelePresence® Video
Communication
For H.323 interoperability, B2B
Cisco WebEx Meetings
For conferencing, Cloud service
Cisco Paging Server
For point- to-point, group paging
Industry-Leading Solution Supports
1000 Users, 50 Sites, 100 Customer Care Agents
Addition of New High-capacity Server Model, Supports 9VMs, 2500 Users, Third-
Party and Cisco UC Applications
Cisco Unified Attendant
Console
For call routing, distribution
Cisco Developer Network (CDN)
For Third-Party, other Cisco UC
co-resident applications

c
Cisco Unified
SIP Phone 3900
Series
Basic Voice
Communication
Advanced
Business
CommunicationBusiness
Communication
Advanced
Professional
Media
Advanced
Collaborative
Media
Cisco Unified
IP Phone 8800
& 8900 Series
Cisco Unified IP
Phone 9900
SeriesCisco Unified
IP Phone 7900
Series
Cisco Unified
IP Phone 6900
Series
Telepresence
Desktop,
Meeting Room,
Endpoints
Cisco EX, MX,
SX & CTS
Series
Cisco Jabber on Any Device
Cisco IP and Client Portfolio
Cisco Desktop Collaboration Experience DX600
New Unified IP Endpoints Introduced within the Last 2 Months

New Additional Model
• Supports multiple applications
8 UC/Collaboration applications (including up to 3 Third-Party)
1 Management application
• Pre-loaded/installed software
VMWare, Core Applications and Optional Applications
• Packaged HW/SW bundle: BE6K-STBDL-PLS-K9=
• No change to: R-CBE6K-K9 – add-on to top level
• Discounted Bundle
Cisco Business Edition 6000 High-
capacity
App
Virtualization Hypervisor
UCS C220 server
UCM CUC
CUP
CCX
UPM
CER AC VCS
App App App App App App App
Cisco UCS C220 M3S Rackmount Server
16vCPU, 48G vRAM
8 Application VMs + 1 Management VM
Supports 1000 users/2500 Endpoints

Applications Scale vCPU vRAM vDisk Distribution Pre-loaded
UCM 1000 Users/2500
Endpoints
2 4G 1x80G ISO & OVA Yes
Unity Cn 1000 VMs 1 4G 1x160G ISO & OVA Yes
IM & Presence 1000 Full UC, IM and
Presence users
1 2G 1x80G ISO & OVA Yes
CCX 100 Agents 2 4G 1x146G ISO & OVA Yes
Unified Prime
Provisioning Manager
BE -or- Prime
Collaboration
1000 users 1 2G 1x80G OVA Yes
CUxAC 25 clients 1 2G 1x80G OVA No
VCS-C –and- VCS-E 100 Xversal/100 non
traversal calls
2 4G 1x250G OVA Yes
Emergency Responder 1000 users 2 4G 1x80G ISO & OVA Yes
Paging Server 1000 users 1 4G 1x78G OVA Yes

Physical Topology Logical Topology
Outside
Inside
DMZ
vSwitch Configuration
Connectivity Key: WAN External DMZ Internal LAN DMZ/Internal VLAN Trunk (No WAN)
VLAN Trunk to
switch with NIC
teaming
Cisco VCS-Control and Cisco VCS-Expressway
Applications

• Third-Party applications supported on both
Business Edition 6000 Models:
 CDN Collaboration Application
 Solution Plus Collaboration
Applications
8 UC Applications
PCP or
UPM BE
UCM CUC UC App
3rd party3rd party3rd party
Allows for a maximum of 3 x Third-Party applications per server

Cisco Confidential 10© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco WebEx Meetings Bundle Options
• Only 5 Cisco WebEx Meetings hosts minimum for
order and renewal
• Maximum capacity of 25 participants per session
• Unlimited number of consecutive meetings per host
• Choice of 1, 3, or 5 year subscriptions @ 20% off
Cisco Global Price List with purchase of Business
Edition 6000 starter license bundle
• Integrated VoIP 1 year limited service included
• Renew subscriptions using regular Cisco Global Price
List Product SKUs

• User self-care portal to allow preference
settings
• Single interface for provisioning of users
and their voice service
• Batch provisioning
• Reverse synch with native interface
• Additional applications supported in future
releases, including video
• Migration from Cisco Unified Provisioning
Manager (UPM) 8.6
• Available from Product Upgrade Tool
(PUT) with existing Cisco ESW contract
Provisioning
Simplified
deployment and
configuration
Cisco Prime Collaboration
Automates Provisioning, Administration, and Management

Delivering Consistent End-User Experience
CiscoCollaborationCloud
(Hosted)
Average
Customer
Size
Features/SolutionFlexibility
0–20 100–250 250–350 350–500 450–100020–50 50–100
(On-Premise)
(On-Premise)

Any Device
Connectivity
Unified
Communications
Web
Conferencing
Cost-Effective, Easy, Essential Communications
Foundational Unified Communications Advanced Collaboration Services
High-Quality
Endpoints
IM & Presence
(Cisco Cloud-Hosted)
Video
(Point-to-Point)
Unified
Communications
Web
Conferencing
(Cisco Cloud-Hosted)
MobilityMessaging
WIRED WIRELESS
TelePresenceCustomer
Collaboration
WIRED WIRELESS
MobilityMessaging & Paging
Affordable, Simple, Enterprise-Class Collaboration
Optimized CollaborationRight-Sized Unified Communications

IP WAN
PSTN
Branch
1
Branch
49
Central
Site
Centralized
Deployment Model
...
 Capacity:
 Supported capacity (1,000
users/1,200 endpoints, 100
agents)
http://docwiki.cisco.com/wiki/Sup
ported_System_Capacities
 Redundancy:
 Two UCS C220 nodes may be deployed for redundancy/high availability
 Sites:
 Up to 50 total sites (central site and up to 49 branch/remote sites

Improved User Licensing & Ordering
Right-size, Right-price
• Small Bundles
25-users + Reduced Price = More Deals
• Less SKUs - from 10 to 3!
3 SKUs + Standard Process = Easy Ordering
• 1, 2, 3 Ordering
Server + Bundle + Add-ons = Fast Process
Don’t Miss the Upsell!
 Licenses
 TelePresence
 Contact Center
 WebEx
Old
Direct Partners
BE6K-UCL-50USR
BE6K-UCL-100USR
BE6K-UWL-50USR
BE6K-UWL-100USR
BE6K-MIG-BDL
Distributors
BE6K-ST-BDL-K9=
BE6K-STBDL2UCL100
BE6K-STBDL2UCL50
BE6K-STBDL2UWL100
BE6K-STBDL2UWL50
*New!*
Distributors & Direct Partners
BE6K-ST-BDL-K9= Reduced to $9,400!
BE6K-START-UCL25 $500 - Enhanced!
BE6K-START-UWL25 $1,000!
Increase Collaboration sales in smaller company deployments.

 Network is critical to mission critical
 Skilled IT staff require direct access to Cisco engineers
 Require flexible device-level coverage
Rapid issue resolution with anytime access to Cisco engineers and extensive technical
resources
 Advance hardware replacement options including 2- hour
 24 x 7 global access to Cisco TAC and onsite resources
 OS software updates
 Device diagnostics and alerts on select devices
Customer Profile/Requirements
Capabilities and Features

 Provides maintenance and minor
software updates, plus access to online
resources and Technical Assistance
Center (TAC) support
 Offers application support service,
including 24 x 7 support dedicated to
Cisco Unified Communications
 Access to Cisco.com technical
knowledge base including access to:
 Software advisor
 Technical Assistance Center (TAC)
Case collection
 My Tech support
 Output interpreter
 Peer-to-peer online forums
 TAC newsletter
 And much more!

 Guarantees access to major software
version upgrades for duration of the
activated subscription term
 Most cost-effective method to acquire
upgrades
 Priced on a per user basis
 Complement to Cisco Unified
Communications Essential Operate Service

Partner Resources
 Business Edition Portfolio Comparison At A
Glance
 Promotions
 Partner and Customer presentations
 Product Overview Presentation
 Ordering Guide
 Go To Market Guide
 Tools
 And more
http://www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html

 Lead powerful conversations with
prospective Cisco Collaboration customers
 Interactive tool allows you to select and
present the exact Collaboration video
demonstration desired, in the order you
choose
 Cisco Business Editions
 Cisco IP Endpoints
 Cisco Jabber
 Cisco Unity Connection
 Cisco WebEx Meetings
 Cisco Unified Contact Center Express
Download FREE!
For Android:
https://play.google.com/store/apps/details?id=c
om.cisco.midmarket&feature=search_result#?t
=W251bGwsMSwyLDEsImNvbS5jaXNjby5taW
RtYXJrZXQiXQ
Download FREE!
For iPAD:
http://itunes.apple.com/us/app/cisco-
collaboration-
expert/id553555637?ls=1&mt=8)

For Account Managers
 Perform quote at customer site
 Connect with Distributors
 Saves time and cost
 Recommends the top 2 platforms that fit
customer requirements
 Covers all core-components – BE 6000,
Contact Center, Video endpoints, gateways,
services
www.cisco.com/go/qpt

 Conserves cash flow and takes system price
out of the equation
 Equipment remains off customer’s balance
sheet
 One low monthly payment
 Lower costs
 Equipment Lifecycle Management with ability
to up-sell when lease is up for renewal
 Maximum flexibility – eliminates risk of
customer getting stranded with technology
*Cisco Capital Terms and Conditions apply, subject to credit approval, not available in all countries.
Learn More:
www.cisco.com/go/ciscocapital

Top reasons to lead with Business Edition 6000:
 6. Core call control platform for midmarket
segment (differentiated solution, solid Cisco =
right-sized, premium offer)
 5. Enterprise-class (no feature reduction, 99%
investment protection with migration = customer
satisfaction, loyalty)
 4. Lower barriers to upsell (more collaboration,
more users = same HW)
 3. Application rich (rich on box offers +
integrated WebEx Cloud offers = expand/grow
service practice)
 2. Competitive (differentiated offer = wins deals)
 1. Improved partner profitability (cost-
effective, simple, scalable = margin rich)

Community
 Support forum - https://supportforums.cisco.com/community/netpro/collaboration-
voice-video
 Partner Communities - https://communities.cisco.com/community/partner
 TWTV “Fundamentals of BE 6000”
https://communities.cisco.com/videos/9540#comment-9205
Cisco.com
 Midmarket main – www.cisco.com/go/midmarket
 SMB main – www.cisco.com/go/be6000
 Product main – www.cisco.com/en/US/products/ps11369/index.html
 Case Studies – www.cisco.com/en/US/products/ps11369/prod_case_studies_list
 Partner Resources -
www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list
Partner Central
 Cisco Collaboration Midmarket Promotion - www.cisco.com/go/mmcollabpromotion
0009E8726FE20009E8726FE2

Dveřní interkomy
2N® Helios IP
• Dveřní hlasová a video komunikace plně
kompatibilní se CISCO BE6000
• Komunikátory pro specifické vertikály–
průmysl, doprava, bankovní sektor, vlády,
zdravotnictví…
• Řízení přístupu kódem, kartou a propojení s
biometrií
• Integrace se zabezpečením budovy, CCTV,
docházkou
• Jednoduchá konfigurace
• Schváleno pro slevový program SIP

Cisco Services update
Filip Špůr, Inside Sales | filip.spur@comstor.cz
20.6.2013

Obsah prezentace
1. Automatic Entitlement Period for Cisco
Renewal Contracts
2. Multi Year Service Promotion
3. Cisco Accredited Services Promotion
4. Not For Resale (NFR)
5. Assessment Incentive Program (AIP)
6. Smart Care Rebate Program

Automatic Entitlement Period for Cisco
Renewal Contracts
• Od 8. září 2013 bude automatická ochranná
perioda pro obnovu servisních kontraktů
zkrácena z 60 dní na 30 dní
• Platí pro všechny servisní kontrakty, které
dosáhnou svého konce po tomto datu včetně

Cisco Service Contracts
Signed
• 30 dní
• Sparing period
Active
• 1 rok a více
• Kontrakt běží
• Produkt plně
pokryt
Overdue
• 60 dní
• 30 dní!!!
• Produkt není
pokrytý
• Kontrakt lze
obnovit
Expired
• ∞
• Produkt bez
pokrytí
• Kontrakt nelze
obnovit
• Kontrakt lze obnovit když je ve stavu signed, active nebo overdue
• Obnova na rok i více let
• Možnost sloučení/nastavení stejného ukončení kontraktů
• Během obnovy lze upravit SLA

Multi Year Service Promotion – 2 Tier
 Platnost proma do 26. července 2013
 Sleva – přibližně odpovídající 3 rokům za cenu 2
 Pouze pro tříleté kontrakty
 Pro registrované nebo certifikované 2 Tier partnery
 SMARTnet, SmartCARE, Software Application Support, Essential
Operate Services, Cisco Services for IPS, UCS Services a TP
Services
 Smart Foundation (CON-SMBS-….) – multiyear sleva je nižší

Cisco Accredited Services Promotion – 2 Tier
 Platnost proma do 26. července 2013
 10% sleva navíc na vybrané servisy pro partnery s certifikací Select
a vyšší (pouze 2 Tier)
 Pro jednoleté i víceleté kontrakty včetně renewals
 Servisy pro nově prodané zařízení i nepokryté (již instalované)
produkty
 Lze kombinovat s P4P/CSPP

Not For Resale - Authorised Partners 1 & 2 Tier
 Sleva až 70% na vybrané servisy zakoupené spolu s produkty do
labu či vlastní sítě
 Pouze na jednoleté kontrakty
 Gold, Silver, Premier, a Select certifikovaní partneři
 Cisco SMARTnet, Software Application Support (SAS), Software
Application Support plus Upgrades (SASU), Essential Operate
Services, SmartCare Services, Specific Telepresence Essential
Operate Services
 Nelze použít pro: Cisco Shared Support, Partner Support Services a
víceleté kontrakty

Assessment Incentive Program (AIP)
 SMARTnet či SmartCare na 2 roky za cenu 1
 Network assessment je podmínkou
 Pouze Ciscem schválené Network assessment nástroje
 Gold, Silver, Premier, Select

Smart Care Rebate Program
• Cíl: odměnit partnery za osvojení si všeho, co SC nabízí
• Pouze pro Select partnery a vyšší, 1-Tier i 2-Tier
• Dva druhy zpětných rabatů:
1. Portal Usage Rebate (přibližně 5%)
2. Collector Deployment Rebate (přibližně 10%)
• Partneři se musí nejprve kvalifikovat pro Portal Usage, aby mohli
získávat rabaty za instalaci monitorovacích zařízení
• Smart rabaty jsou navíc k rabatům, které lze získat v rámci
programů P4P/CSPP

Portal Usage Rebates - pravidla
• Cíl: odměnit partnery za registrování a používání SC portálu
• Metrika: Importování aktivních SC kontraktů do portálu
• Pravidla:
– Partner musí mít alespoň 75% svých kontraktů importovaných v SC portálu
– Pouze aktivní kontrakty – signed, overdue, expired se nepočítají
– Platí jak pro weight-based, tak i pro SKU-based aktivní kontrakty
• Odměna: přibližně 5% zpětných rabatů z NET Smart Care
objednávek v daném kvartálu
• Výhody: Komplexní přehled zákazníků a kontraktů na jednom místě

Collector Deployment Rebates - pravidla
• Cíl: odměnit partnery za instalaci monitorovacího zařízení u zákazníků
z SC portálu
• Pravidla:
– Partner musí mít, na konci kvartálu, alespoň u 70% aktivních kontraktů
instalované zařízení a provedený sběr dat
– Lze použít buď HW nebo Virtual appliance
– Vztahuje se na zákazníky mající alespoň jeden aktivní SC kontrakt (weight-
based nebo SKU-based)
• Odměna: přibližně 10% zpětných rabatů z NET Smart Care
objednávek v daném kvartálu
• Výhody: Proaktivní dohled nad sítí zákazníka – nové příležitosti

Vyplácení zpětných rabatů
• Měření a vyplácení rabatů je prováděno čtvrtletně.
• Rabaty budou vypočteny na konci kvartálu a vypláceny 6 týdnů po jeho
konci.
• Rabaty se sčítají, pokud partner splní všechny podmínky.
• Kvalifikaci pro zpětné rabaty lze sledovat v týdenních reportech na SC
portálu
• Minimální výplata za čtvrtletí musí být $150 , zpětné rabaty za NET
objednávky v celkové hodnotě $ 3000 a nižší nebudou vyplaceny

Odkazy
Smart Care
• http://www.cisco.com/E-
Learning/gfo_npi_training/cdc_bulk/Smart_Care/SC_SKU/SKU_reso
urces.htm
NFR
• www.cisco.com/go/nfr
AIP
• www.cisco.com/go/aip

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