1. Ways of Communicating in Australia
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2. By using a mobile phone
In Australia they are called mobile phones.
In some countries they are called cell phones.

3. By using landline telephones
 These are telephones which are in your
home. They can be called either landline
or home phones.

4. By using the internet on either your
computer or mobile phone

5. By using International Phone Cards to
contact friends and family overseas.

6. Who supplies the services in Australia
 In Australia private companies own mobile
phone companies, landline/home phone
companies and internet companies.
 Some companies will provide all services.
Others will just provide one service.

7. Important things you need to know
 Sometimes you can get one bill for your
mobile phone, your landline or internet
service.
 Some companies arrange for you to get
internet, a mobile phone and/or a landline
together. This is called “bundling.” You
only get one bill but it may be for three
different services.

8. What we hope you will understand by
the end of the course:
 The different ways you can communicate in
Australia.
 How to understand what you are buying.
 How to understand what you are paying for.
 How to ask for help and where to go for help
if you have problems.
 What types of things can cause problems and
how you can avoid them.

9. Happy Communicating