1. Ways to help yourself
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2. Things you can do
1. Understand that Time = Money
2. Scams – Tricks – what can happen
3. Pay TV - What it costs.
4. Ways you can protect yourself

3. Time = Money
It is important that you watch the amount of time
you spend when you use either a mobile phone
or a landline. The more time you talk the more
money it will cost.
You may think you have FREE mobile phone
calls with your plan but they may only be with
someone whose mobile phone is with the same
company as yours.
Overseas calls can cost a lot of money be
aware of time

4. Scams (tricks)
Be aware of SCAMS (tricks)
If you receive calls saying you have won money be
aware that it is probably a scam.
If you receive emails that offer you money they are
most likely a scam.
Do not agree to any phone call or internet request that
you do not understand.

5. Pay TV – What it costs
 Pay TV can cost a lot of money
each month.
 Often they advertise that it is free
or discounted months.
 Make sure you understand what it
will cost after the free or
discounted months.
 Some plans can last for 2 years

6. Protect yourself from Door to Door
Salespeople
Put a Do Not Knock sticker on your front door.
When salespeople come to your door point to it and tell them to go away.
YOU DO NOT HAVE TO LET THEM INTO YOUR HOUSE.
DO NOT BE AFRAID TO TELL THEM TO GO AWAY.

7. Protect yourself from people who try
and sell you things on the phone
Ring 1300 792 958
Or
Online: www.donotcall.gov.au
You can list your home and personal mobile to reduce
telemarketing calls. Registration is FREE.
Once your numbers are listed on the register, telemarketers must
not contact you.
Some groups can still contact you after you register. These
include charities, research companies, political parties and
educational institutions.

8. Ask for Help

9. PEOPLE WHO CAN HELP
 Settlement Workers
 Case Workers
 Community Legal Centres - http://www.naclc.org.au/
 Financial Counsellors - 1800 007 007
http://www.financialcounsellingaustralia.org.au/
 Telecommunication Industry Ombudsman –
 Phone: 1800 062 058
 Online: www.tio.com.au