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How do you know?
   Dennis Dew & Vicky Maloy
        April 27th, 2011
Why do you collect information?


1.   For research/analysis
2.   To improve teaching
3.   To make decisions
4.   All of the above.
PART ONE:
HOW TO WRITE BETTER SURVEY
QUESTIONS
Basic Ideas
Before you create your survey, be sure to know:

• What are you trying to measure?

• How is it defined?

• How will I use the data?
3 Basic types of questions
1. Open ended questions
2. Partially close-ended questions
3. Close-ended questions with a Rating Scale

   All types of questions have reasons to use
         them, depending on the situation.
Variety
• Ask questions that produce a variety of
  responses.
• Accommodate all possible answers – have an
  option for “I don’t know” or “Not applicable.”

                  Otherwise
    you are wasting the respondent’s time.
Writing better questions:
1. Ask only one question at a time.
2. Be sure responses are mutually exclusive.
3. Design the survey to be similar to a conversation
   with your respondent.
4. Do not use emotionally loaded or vaguely
   defined words.
5. Do not use unfamiliar words or abbreviations.
6. Don’t waste your respondent's time.
More helpful tips
• One concept = one question.
• Do not presume or suppose a situation.
• Be specific. Just ask “How old are you?” don’t
  ask for a range. (One exception – asking about
  money.)
• Have someone else read your survey before
  you send it out.
PART TWO:
ONLINE RESOURCES FOR CONDUCTING
SURVEYS
Part Two: Technical Details
• Many different options on the internet for
  collecting information.
• What type of questions will be asked?
• Who will be answering?
• What needs to be done with the answers?
Options!
          MyCampus     Google     Wufoo   MySignUp    Doodle   SuperSaaS
           Surveys     Forms

Address   mycampus.   docs.      wufoo.   mysignup. www.       www.
          mtmercy.    google.    com      com       doodle.    supersaas.
          edu         com                           com        com
Main purpose?
           MyCampus    Google     Wufoo     MySignUp      Doodle   SuperSaaS
            Surveys    Forms

Designed   Surveys    Anything   Anything   Collecting  Scheduling Scheduling
for:                                        information meetings
Who can create here?
           MyCampus       Google     Wufoo     MySignUp    Doodle    SuperSaaS
            Surveys       Forms

Restricted Instructors   Anyone    College     Anyone     Anyone     Anyone
to?        / Group       with a    has an      can        can        can
           Leaders       Google    account -   register   register   register
                         account   Also, can   for free   for free   for free
                                   register    level of   level of   level of
                         THIS      for free    service    service    service
                         INCLUDES level of
                         STUDENTS! service
Types of Fields MyCampus         Google   Wufoo    MySignUp Doodle SuperSaaS
                                   Surveys         Forms
                  Multiple
                  Choice
                  True / False
                  Yes / No
Types of Fields

                  Multiple
                  Select
                  Likert Scales

                  Text fields

                  Number fields

                  Predefined list


                  Other?            Questions               Date,                    Can add
                                    support html            Time,                    pictures to
                                    & pictures              Price,                   form, if
                                                                                     hosted
                                                            E-mail
                                                                                     elsewhere.
Distributing Forms
       MyCampus    Google      Wufoo      MySignUp     Doodle      SuperSaaS
        Surveys    Forms

How?   Form in    Form can    Form can    Form on     Form on      Form can
       MyCampus   be          be          the         the          be
                  e-mailed,   e-mailed,   internet.   internet.    e-mailed,
                  embedded    embedd                               embedded
                  in an       ed in an    Link to     Link to      in an
                  iFrame      iFrame      form sent   form sent    iFrame
                  and on                  through     through      and on
                  Google.                 e-mail,     e-mail,      internet.
                                                      Facebook
                                                      & Twitter




                                       * - N.B. Links to websites can be shared.
Answering Forms
           MyCampus     Google      Wufoo         MySignUp       Doodle     SuperSaaS
            Surveys     Forms

Restricted Only to     Whole       Whole          Whole        Whole        Whole
to?        accounts in internet    internet       internet     internet     internet
           your groups
           / classes   OR          OR             OR                        OR

                       Private*    Private*       Private*                  Private*
                       with link   with link      with link                 with link

                                   OR                                       OR

                                   Password                                 Password
                                   Protected                                protected


                                               * - N.B. Links to websites can be shared.
Example: Advisee Conferences
MySignUp
(http://www1.mysignup.com/cgi-bin/view.cgi?datafile=advisingtimes)




Doodle
(http://www.doodle.com/m7n84gfrx4crhz9r)
Example: Beginning of term survey
MyCampus           WuFoo
Answers please!
          MyCampus      Google        Wufoo      MySignUp       Doodle     SuperSaaS
           Surveys      Forms

Download Can export   Can export    Can export   Can export   Can export   Can export
to?      submission   submission    submission   submission   submission   submission
          data to     data to       data to      data to      data to      data to

          .CSV        .CSV          .CSV         .XLS         .XLS         .CSV

          .TXT        .TXT          .TXT                      .PDF         .XLS

                      .XLS          .XLS                                   HTML

                      .PDF                                                 XML

                      HTML                                                 ICS

                      Open Office
MyCampus Survey
Report tool:
Using the Item Analysis tool can give
you a breakdown on the answers that
have been collected.
Wufoo’s Report
tool:
There are many “widgets” in the
reports in Wufoo that can help you
analyze your entries.
From: Clapp, Jason
Sent: Monday, April 04, 2011 2:02 PM
To: Fulltime Faculty; Parttime Faculty

           FERPA Reminder
                                                  A word of warning!!!
Subject:

All,
As you work with students in your classes, please recall that the Family Education Rights and Privacy Act (FERPA)
must guide how we use and disclose student information. This act is intended to protect the privacy of student
information.

...

Given the list of directory information above, one will note that the following may not be disclosed without the
student’s written permission:
                                                        Grades
                                                         GPA
                                                 Student ID numbers
                                                         SSNs

Many of you have access to this information via the course roster, academic plan and transcript. Please be cautious
to not disclose non-directory information, and to use discretion when disclosing directory information. This is a
time when many students meet with you. Please take care regarding the information on your desk and computer
screen as well.

Please let me know if you have any questions.
Thank you,

Jason Clapp
Registrar
Mount Mercy University
Any questions?
      Please e-mail
Dennis Dew or Vicky Maloy

       Thank you!

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How do you know? Asking questions!

  • 1. How do you know? Dennis Dew & Vicky Maloy April 27th, 2011
  • 2. Why do you collect information? 1. For research/analysis 2. To improve teaching 3. To make decisions 4. All of the above.
  • 3. PART ONE: HOW TO WRITE BETTER SURVEY QUESTIONS
  • 4. Basic Ideas Before you create your survey, be sure to know: • What are you trying to measure? • How is it defined? • How will I use the data?
  • 5. 3 Basic types of questions 1. Open ended questions 2. Partially close-ended questions 3. Close-ended questions with a Rating Scale All types of questions have reasons to use them, depending on the situation.
  • 6. Variety • Ask questions that produce a variety of responses. • Accommodate all possible answers – have an option for “I don’t know” or “Not applicable.” Otherwise you are wasting the respondent’s time.
  • 7. Writing better questions: 1. Ask only one question at a time. 2. Be sure responses are mutually exclusive. 3. Design the survey to be similar to a conversation with your respondent. 4. Do not use emotionally loaded or vaguely defined words. 5. Do not use unfamiliar words or abbreviations. 6. Don’t waste your respondent's time.
  • 8. More helpful tips • One concept = one question. • Do not presume or suppose a situation. • Be specific. Just ask “How old are you?” don’t ask for a range. (One exception – asking about money.) • Have someone else read your survey before you send it out.
  • 9. PART TWO: ONLINE RESOURCES FOR CONDUCTING SURVEYS
  • 10. Part Two: Technical Details • Many different options on the internet for collecting information. • What type of questions will be asked? • Who will be answering? • What needs to be done with the answers?
  • 11. Options! MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms Address mycampus. docs. wufoo. mysignup. www. www. mtmercy. google. com com doodle. supersaas. edu com com com
  • 12. Main purpose? MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms Designed Surveys Anything Anything Collecting Scheduling Scheduling for: information meetings
  • 13. Who can create here? MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms Restricted Instructors Anyone College Anyone Anyone Anyone to? / Group with a has an can can can Leaders Google account - register register register account Also, can for free for free for free register level of level of level of THIS for free service service service INCLUDES level of STUDENTS! service
  • 14. Types of Fields MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms Multiple Choice True / False Yes / No Types of Fields Multiple Select Likert Scales Text fields Number fields Predefined list Other? Questions Date, Can add support html Time, pictures to & pictures Price, form, if hosted E-mail elsewhere.
  • 15. Distributing Forms MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms How? Form in Form can Form can Form on Form on Form can MyCampus be be the the be e-mailed, e-mailed, internet. internet. e-mailed, embedded embedd embedded in an ed in an Link to Link to in an iFrame iFrame form sent form sent iFrame and on through through and on Google. e-mail, e-mail, internet. Facebook & Twitter * - N.B. Links to websites can be shared.
  • 16. Answering Forms MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms Restricted Only to Whole Whole Whole Whole Whole to? accounts in internet internet internet internet internet your groups / classes OR OR OR OR Private* Private* Private* Private* with link with link with link with link OR OR Password Password Protected protected * - N.B. Links to websites can be shared.
  • 18. Example: Beginning of term survey MyCampus WuFoo
  • 19. Answers please! MyCampus Google Wufoo MySignUp Doodle SuperSaaS Surveys Forms Download Can export Can export Can export Can export Can export Can export to? submission submission submission submission submission submission data to data to data to data to data to data to .CSV .CSV .CSV .XLS .XLS .CSV .TXT .TXT .TXT .PDF .XLS .XLS .XLS HTML .PDF XML HTML ICS Open Office
  • 20. MyCampus Survey Report tool: Using the Item Analysis tool can give you a breakdown on the answers that have been collected.
  • 21. Wufoo’s Report tool: There are many “widgets” in the reports in Wufoo that can help you analyze your entries.
  • 22. From: Clapp, Jason Sent: Monday, April 04, 2011 2:02 PM To: Fulltime Faculty; Parttime Faculty FERPA Reminder A word of warning!!! Subject: All, As you work with students in your classes, please recall that the Family Education Rights and Privacy Act (FERPA) must guide how we use and disclose student information. This act is intended to protect the privacy of student information. ... Given the list of directory information above, one will note that the following may not be disclosed without the student’s written permission: Grades GPA Student ID numbers SSNs Many of you have access to this information via the course roster, academic plan and transcript. Please be cautious to not disclose non-directory information, and to use discretion when disclosing directory information. This is a time when many students meet with you. Please take care regarding the information on your desk and computer screen as well. Please let me know if you have any questions. Thank you, Jason Clapp Registrar Mount Mercy University
  • 23. Any questions? Please e-mail Dennis Dew or Vicky Maloy Thank you!