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THERE’S NO WAY AROUND IT

  To Succeed in Today’s Online Business Environment
      You Need a Complete End-to-End Web Strategy


           ThomasNet will help get you there
It’s About What Potential Customers
     Expect from You
    To get new customers and keep your existing ones coming back your
    company’s online presence must meet or exceed their expectations.




      Industrial/B2B Buyers are Looking Online
      for Problem-Solving Information

                84%

                                            60%         The Customers You Want Go Online
                                                        to Buy or Specify

                                                                                              90%
             70%                                                                            82%
                                                                                         72%
                                                                                      55%
      84% say they want content that educates them,
      and expect vendors to provide it

      Over 70% of buyers want to find                   90% had researched products or
      “solutions to solve a current problem” when       services online
      they start a new search
                                                        82% looked up companies or brands online
      60% look for different types of content such as   that they were already aware of
      comparison of pricing and features depending on
      their needs at the time                           72% sourced for suppliers of specific products
                                                        and services
      Knowledge Storm, Inc.
                                                        55% purchased industrial products or services
                                                        they found online


                                                        Online Buyer Behavior Study
                                                        ThomasNet and Outsell, Inc.




2
ThomasNet Web Solutions
Helping You Develop a Web Strategy for Your Business
ThomasNet’s team of engineers, designers and industry experts will work with you to replicate your company’s
offline sales and business processes on your website.

The Navigator Platform will turn your website into an online sales channel that has all the tools and functionality
your prospects and existing customers expect.




ThomasNet Web Solutions include:
     Web Strategy and Planning                 e–Catalog Technology                                Merchandising Technology

     Website Design and Development            Product Search and Configuration                    Content Optimization

     Custom Application Development            Interactive Exploded View                           Distributor Syndication
                                               Diagrams
     Business Systems Integration                                                                  Dynamic Print Publishing
                                               WebCAD Technology
     Product Information Databasing                                                                Measurement and Analysis
                                               Dynamic Sales Drawings
     Content Writing Services                                                                      Content Management
                                               e-Commerce Technology
     Keyword Optimization Services


 Today, over 2,000 companies are successfully leveraging ThomasNet’s Navigator Platform to
 achieve their business goals:
 Increase Sales                                                 Support Various Sales Channels
 Deliver the detailed information and tools that                Empower your sales representatives and distributors
 industrial buyers need to decide to buy from you.              with the online tools and information they need to
                                                                successfully sell your products or services.
 Improve Customer Satisfaction
 Give your new and existing customers an interactive            Increase Operational Efficiencies
 online customer experience so they’ll want to do               We’ll help you determine the best ways to use the
 business with you again and again.                             Internet to manage your company’s information,
                                                                measure your ROI, reduce costs, and bring innovation
                                                                to your business.




                                            Fo r m o r e i n f o r m a t i o n a b o u t T h o m a s N e t W e b S o l u t i o n s , g o t o :
                                                                                   http://websolutions.thomasnet.com                             3
ThomasNet.com
                          Get Found on the Web by the Customers You Want
                           An essential part of a complete Web strategy is delivering your company’s detailed product or service
                           information on ThomasNet.com.

                           With millions of user sessions each month, ThomasNet.com is the world’s most comprehensive sourcing
ThomasNet.com




                           destination for engineers and industrial buyers. Frequent visitors include Fortune 500 companies, the military,
                           the government, educational institutions, and decision-makers from companies of all sizes.

                           ThomasNet.com is connecting industrial buyers and sellers on a daily basis to do business with one another.
                           We’ll help buyers looking for what you sell find you online and contact you.


                           Give Potential Customers Every Opportunity to Find Out More About Your Company…
                           So They Can Decide to Do Business with You



                                                                                                                                                      E-mail You for
                                                                                                                                                      More Information



                                  Link to Your
                            Company’s Website
                                                                                                                                                View or Download
                                                                                                                                                Your CAD Drawings


                                     Read Your
                                                                                                                                                     Search Your
                                 Company Profile
                                                                                                                                                     Product Catalog




                            “Over 96% of Fortune 500 companies                                              “ThomasNet.com remains a leading
                             source products or services on                                                  source of product information, and
                             ThomasNet.com.”                                                                 lead-generation opportunities, for the
                                                                                                             industrial sector.”
                              Fortune 500 Data from Fortune Magazine
                              ThomasNet Activity Reports and Registered User Data                             BtoB Magazine Media Power 50



                            “Many buyers use vertical search sites, like                                    “Our experience proves that a customer
                             ThomasNet.com, to narrow their search                                           coming to us from ThomasNet, compared
                             for suppliers. Make sure you’re being                                           to a customer coming to us from Yahoo or
                             considered.”                                                                    Google, has bigger buying power with the
                              Gord Hotchkiss                                                                 means to establish a long-term business
                              CEO and President of Enquiro Search Solutions, Inc.                            relationship with us.”
                                                                                                              Christina Kaberna, Marketing Manager
                                                                                                              Innovative Components
                                                                                                              Manufacturer of Quick-Assembly/Quick Release Hardware
                                                                                                              www.knobsource.com




                    To f i n d o u t m o r e a b o u t m a k i n g y o u r c o m p a n y ’ s i n f o r m a t i o n a v a i l a b l e o n T h o m a s N e t . c o m , g o t o :
                4   h t t p : / /p r o m o t e y o u r b u s i n e s s . t h o m a s n e t . c o m
ThomasNet News
Keep Your Company Top-of-Mind with the Buyers You Want
Another part of a complete Web Strategy is making sure that you’re influencing buyer behavior throughout
the buying process before they have a purchasing need, while they are selecting suppliers, and after they’ve
selected you to reinforce their choice.

ThomasNet News http://news.thomasnet.com is the Internet’s leading source of industrial product news,
information, business trends and analysis. It’s also the official news site of ThomasNet.com.


Influence Buyer Behavior with ThomasNet News




                                                                                                                    Purchase Keywords
                                                                                                                    and Phrases




                                                                                                                          Sponsor Product
                                                                                                                          News Categories

  Promote Your Company
  in Display Ads


                                                                                                                   Submit News
                                                                                                                   Releases




 Reach ThomasNet.com Users Where
 They Get Their News
 ThomasNet.com’s powerful buying audience goes to
 ThomasNet News to get the latest news, analysis and                                         Internet users are more likely to
 information they need to get their jobs done.                                               purchase from known brands.
 That’s what makes it a great place for your company to                                      Nearly 4 out of 10 Internet users who
 run online ads. ThomasNet News will help your company                                       respond to an online ad first learn about
 get noticed in the context of product news related to                                       the company from seeing an online ad.
 your business.
                                                                                             Source: iProspect/Forrester Online Display Advertising Study




                            Fo r m o r e i n f o r m a t i o n a b o u t T h o m a s N e t N e w s s p o n s o r s h i p o p p o r t u n i t i e s , g o t o :
                         h t t p : / /p r o m o t e y o u r b u s i n e s s . t h o m a s n e t . c o m /a d v e r t i s e / i n d u s t r i a l n e w s . h t m l   5
ThomasNet Newsletters
    Get on the Radar of Industry’s Decision-Makers
    Another way to get your company name into the minds of the customers you want is to sponsor a newsletter that
    they read on a regular basis.

    More and more business-to-business/industry decision-makers read ThomasNet Newsletters to help them make
    more informed business decisions. They are just the kind of potential customers you want to reach interested,
    engaged, and requesting the news they’re reading.


    A range of sponsorship opportunities are available for these ThomasNet Newsletters:


                                                                     Industry Market Trends (IMT). Issued bi-weekly with
                                                                     a daily update, IMT saves readers time by providing
                                                                     a concise roundup of industry news. It also covers
                                                                     the latest industry trends, best practices and offbeat
                                                                     issues. The IMT blog facilitates ongoing discussions
                                                                     among readers.


                                                                                  “I’ve been getting Industrial
                                                                                   Market Trends for many years. I
                                                                                   find it contains not only helpful
    Bi-Weekly Newsletter
                                                                                   information for my company but
                                                  Daily Update
                                                                                   for my customers as well and I
                                                                                   forward it to them.”
                                                                                    Kyle K. Albee, General Manager
                                                                                    North Star Leasing Company
                                                                                    Provider of Equipment Leasing and Financial Services
                                                                                    www.northstarleasing.com




                                                 Product News Alerts. Delivered on demand, Product News Alerts
                                                 provide readers with the latest news about product launches, new
                                                 technologies and the latest market developments. Subscribers can
                                                 select from up to 50 news categories they want to read about.



                                                        65% of Product News Alerts
                                                        subscribers have purchased or
                                                        specified a product/service found
                                                        in a PNA in the last year.
                                                        ThomasNet Product News Alerts Reader Satisfaction Survey




6
ThomasNet Measurement Solutions
        Track the Success of Your Web Strategy
         You can’t manage what you don’t measure. That’s why it’s important to collect tangible data on how potential
         customers are interacting with your company’s website and online presence. We’ll help measure your Web strategy
         against your company’s business objectives using metrics such as:

                                 Quantity vs. Quality of Leads/Customers                    Acquire, Engage, Convert Ratios
                                 Conversion Rates                                           Cost per Sale


         ThomasNet offers a variety of ways to help you gather real-time business intelligence so you can confirm you’re
         getting the return on investment you expect from ThomasNet.


         ThomasNet Measurement Solutions include:
             Web Traxs®. ThomasNet’s free, widely used website                           Call Tracking. Call performance reporting closely
             tracking solution helps you monitor the effectiveness of                    monitors calls coming from ThomasNet.com users.
             your website.
                                                                                         Mirror Site Tracking. A comprehensive reporting tool
             Internet Activity Reports. Detailed information about                       that helps you understand how ThomasNet.com users
             all your ThomasNet programs is available in easy to                         interact with your website.
             access and read reports.




                                                                                                     64% of ThomasNet.com users
                                                                                                     who click to an industrial supplier’s
                                                                                                     website call that company.
                                                                                                     ThomasNet Mirror Site Tracking Data


                          Web Traxs


                                                                           Mirror Site Tracking
ThomasNet Client Center




                                 ThomasNet Client Center
                                 Manage Your Complete Web Strategy,
                                 Maximize Your ROI
                                 ThomasNet Client Center ThomasNet.com/clientcenter
                                 is a free, password-protected site you can use to manage
                                 your ThomasNet program. Simply log–in to update your
                                 company’s information, access your Internet Activity
                                 Reports and Web Traxs account, and gather information
                                 about the latest Web strategies for industrial businesses.



                                                                                                                                                7
Partner with ThomasNet for Success
         Stand Out from the Competition                                           Maximize Productivity

                   “The ability to provide 2D and                                      “Prior to our online catalog, it would
                    3D CAD models is invaluable for                                     take two or three times as long [to get
                    differentiating ourselves from                                      an order]. Now customers know what
                    our competition.”                                                   they want before they contact us, so it
                                                                                        makes our job so much easier.”
                     Matt O’Kane, Business Director and General Manager
                     Magnecraft, Inc.                                                   Kathy Kirby, Sales Manager
                     Manufacturer of Automation Equipment and Controls                  Moore Industrial Hardware
                     www.magnecraft.com                                                 Distributor of a Wide Variety of Industrial Hardware
                                                                                        www.mooreindhardware.com




          Expand into New Markets                                                 Reduce Costs

                   “We just received an order for well                                 “Thanks to my ThomasNet online
                    over $100,000 from a customer in                                    catalog, not only do I get a great
                    Canada that we would have never                                     selling tool, but I get to make my
                    interacted with unless we had a very                                business more efficient and that
                    effective online presence.”                                         saves me money in the long run.”
                                                                                        Hank Hines, President
                     James Davis, President
                                                                                        Orr & Orr, Inc.
                     Industrial Specialties Manufacturing
                                                                                        Stocking Distributor to the Transportation Industry
                     Manufacturer and Distributor of Miniature Pneumatic Vacuum
                                                                                        www.orrorr.com
                     and Fluid Circuitry Components
                     www.industrialspec.com




         Rethink Your Web Strategy
         It’s not just about growing your business now.
         It’s about establishing a long-term competitive advantage.
         Backed by 110 years of industrial marketing experience, rigorous research in online buyer behavior, and significant
         investment in Web technology development, ThomasNet will help you use the Internet to increase your company’s
         sales. Find out how we can help you connect with the prospects you want online, and turn them into your most
         profitable, long-term customers.

                 Contact your local ThomasNet representative
                 Go to promoteyourbusiness.thomasnet.com
                 Call 1-800-879-6757




6601.1/10.7.5M

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Capabilities Brochure

  • 1. THERE’S NO WAY AROUND IT To Succeed in Today’s Online Business Environment You Need a Complete End-to-End Web Strategy ThomasNet will help get you there
  • 2. It’s About What Potential Customers Expect from You To get new customers and keep your existing ones coming back your company’s online presence must meet or exceed their expectations. Industrial/B2B Buyers are Looking Online for Problem-Solving Information 84% 60% The Customers You Want Go Online to Buy or Specify 90% 70% 82% 72% 55% 84% say they want content that educates them, and expect vendors to provide it Over 70% of buyers want to find 90% had researched products or “solutions to solve a current problem” when services online they start a new search 82% looked up companies or brands online 60% look for different types of content such as that they were already aware of comparison of pricing and features depending on their needs at the time 72% sourced for suppliers of specific products and services Knowledge Storm, Inc. 55% purchased industrial products or services they found online Online Buyer Behavior Study ThomasNet and Outsell, Inc. 2
  • 3. ThomasNet Web Solutions Helping You Develop a Web Strategy for Your Business ThomasNet’s team of engineers, designers and industry experts will work with you to replicate your company’s offline sales and business processes on your website. The Navigator Platform will turn your website into an online sales channel that has all the tools and functionality your prospects and existing customers expect. ThomasNet Web Solutions include: Web Strategy and Planning e–Catalog Technology Merchandising Technology Website Design and Development Product Search and Configuration Content Optimization Custom Application Development Interactive Exploded View Distributor Syndication Diagrams Business Systems Integration Dynamic Print Publishing WebCAD Technology Product Information Databasing Measurement and Analysis Dynamic Sales Drawings Content Writing Services Content Management e-Commerce Technology Keyword Optimization Services Today, over 2,000 companies are successfully leveraging ThomasNet’s Navigator Platform to achieve their business goals: Increase Sales Support Various Sales Channels Deliver the detailed information and tools that Empower your sales representatives and distributors industrial buyers need to decide to buy from you. with the online tools and information they need to successfully sell your products or services. Improve Customer Satisfaction Give your new and existing customers an interactive Increase Operational Efficiencies online customer experience so they’ll want to do We’ll help you determine the best ways to use the business with you again and again. Internet to manage your company’s information, measure your ROI, reduce costs, and bring innovation to your business. Fo r m o r e i n f o r m a t i o n a b o u t T h o m a s N e t W e b S o l u t i o n s , g o t o : http://websolutions.thomasnet.com 3
  • 4. ThomasNet.com Get Found on the Web by the Customers You Want An essential part of a complete Web strategy is delivering your company’s detailed product or service information on ThomasNet.com. With millions of user sessions each month, ThomasNet.com is the world’s most comprehensive sourcing ThomasNet.com destination for engineers and industrial buyers. Frequent visitors include Fortune 500 companies, the military, the government, educational institutions, and decision-makers from companies of all sizes. ThomasNet.com is connecting industrial buyers and sellers on a daily basis to do business with one another. We’ll help buyers looking for what you sell find you online and contact you. Give Potential Customers Every Opportunity to Find Out More About Your Company… So They Can Decide to Do Business with You E-mail You for More Information Link to Your Company’s Website View or Download Your CAD Drawings Read Your Search Your Company Profile Product Catalog “Over 96% of Fortune 500 companies “ThomasNet.com remains a leading source products or services on source of product information, and ThomasNet.com.” lead-generation opportunities, for the industrial sector.” Fortune 500 Data from Fortune Magazine ThomasNet Activity Reports and Registered User Data BtoB Magazine Media Power 50 “Many buyers use vertical search sites, like “Our experience proves that a customer ThomasNet.com, to narrow their search coming to us from ThomasNet, compared for suppliers. Make sure you’re being to a customer coming to us from Yahoo or considered.” Google, has bigger buying power with the Gord Hotchkiss means to establish a long-term business CEO and President of Enquiro Search Solutions, Inc. relationship with us.” Christina Kaberna, Marketing Manager Innovative Components Manufacturer of Quick-Assembly/Quick Release Hardware www.knobsource.com To f i n d o u t m o r e a b o u t m a k i n g y o u r c o m p a n y ’ s i n f o r m a t i o n a v a i l a b l e o n T h o m a s N e t . c o m , g o t o : 4 h t t p : / /p r o m o t e y o u r b u s i n e s s . t h o m a s n e t . c o m
  • 5. ThomasNet News Keep Your Company Top-of-Mind with the Buyers You Want Another part of a complete Web Strategy is making sure that you’re influencing buyer behavior throughout the buying process before they have a purchasing need, while they are selecting suppliers, and after they’ve selected you to reinforce their choice. ThomasNet News http://news.thomasnet.com is the Internet’s leading source of industrial product news, information, business trends and analysis. It’s also the official news site of ThomasNet.com. Influence Buyer Behavior with ThomasNet News Purchase Keywords and Phrases Sponsor Product News Categories Promote Your Company in Display Ads Submit News Releases Reach ThomasNet.com Users Where They Get Their News ThomasNet.com’s powerful buying audience goes to ThomasNet News to get the latest news, analysis and Internet users are more likely to information they need to get their jobs done. purchase from known brands. That’s what makes it a great place for your company to Nearly 4 out of 10 Internet users who run online ads. ThomasNet News will help your company respond to an online ad first learn about get noticed in the context of product news related to the company from seeing an online ad. your business. Source: iProspect/Forrester Online Display Advertising Study Fo r m o r e i n f o r m a t i o n a b o u t T h o m a s N e t N e w s s p o n s o r s h i p o p p o r t u n i t i e s , g o t o : h t t p : / /p r o m o t e y o u r b u s i n e s s . t h o m a s n e t . c o m /a d v e r t i s e / i n d u s t r i a l n e w s . h t m l 5
  • 6. ThomasNet Newsletters Get on the Radar of Industry’s Decision-Makers Another way to get your company name into the minds of the customers you want is to sponsor a newsletter that they read on a regular basis. More and more business-to-business/industry decision-makers read ThomasNet Newsletters to help them make more informed business decisions. They are just the kind of potential customers you want to reach interested, engaged, and requesting the news they’re reading. A range of sponsorship opportunities are available for these ThomasNet Newsletters: Industry Market Trends (IMT). Issued bi-weekly with a daily update, IMT saves readers time by providing a concise roundup of industry news. It also covers the latest industry trends, best practices and offbeat issues. The IMT blog facilitates ongoing discussions among readers. “I’ve been getting Industrial Market Trends for many years. I find it contains not only helpful Bi-Weekly Newsletter information for my company but Daily Update for my customers as well and I forward it to them.” Kyle K. Albee, General Manager North Star Leasing Company Provider of Equipment Leasing and Financial Services www.northstarleasing.com Product News Alerts. Delivered on demand, Product News Alerts provide readers with the latest news about product launches, new technologies and the latest market developments. Subscribers can select from up to 50 news categories they want to read about. 65% of Product News Alerts subscribers have purchased or specified a product/service found in a PNA in the last year. ThomasNet Product News Alerts Reader Satisfaction Survey 6
  • 7. ThomasNet Measurement Solutions Track the Success of Your Web Strategy You can’t manage what you don’t measure. That’s why it’s important to collect tangible data on how potential customers are interacting with your company’s website and online presence. We’ll help measure your Web strategy against your company’s business objectives using metrics such as: Quantity vs. Quality of Leads/Customers Acquire, Engage, Convert Ratios Conversion Rates Cost per Sale ThomasNet offers a variety of ways to help you gather real-time business intelligence so you can confirm you’re getting the return on investment you expect from ThomasNet. ThomasNet Measurement Solutions include: Web Traxs®. ThomasNet’s free, widely used website Call Tracking. Call performance reporting closely tracking solution helps you monitor the effectiveness of monitors calls coming from ThomasNet.com users. your website. Mirror Site Tracking. A comprehensive reporting tool Internet Activity Reports. Detailed information about that helps you understand how ThomasNet.com users all your ThomasNet programs is available in easy to interact with your website. access and read reports. 64% of ThomasNet.com users who click to an industrial supplier’s website call that company. ThomasNet Mirror Site Tracking Data Web Traxs Mirror Site Tracking ThomasNet Client Center ThomasNet Client Center Manage Your Complete Web Strategy, Maximize Your ROI ThomasNet Client Center ThomasNet.com/clientcenter is a free, password-protected site you can use to manage your ThomasNet program. Simply log–in to update your company’s information, access your Internet Activity Reports and Web Traxs account, and gather information about the latest Web strategies for industrial businesses. 7
  • 8. Partner with ThomasNet for Success Stand Out from the Competition Maximize Productivity “The ability to provide 2D and “Prior to our online catalog, it would 3D CAD models is invaluable for take two or three times as long [to get differentiating ourselves from an order]. Now customers know what our competition.” they want before they contact us, so it makes our job so much easier.” Matt O’Kane, Business Director and General Manager Magnecraft, Inc. Kathy Kirby, Sales Manager Manufacturer of Automation Equipment and Controls Moore Industrial Hardware www.magnecraft.com Distributor of a Wide Variety of Industrial Hardware www.mooreindhardware.com Expand into New Markets Reduce Costs “We just received an order for well “Thanks to my ThomasNet online over $100,000 from a customer in catalog, not only do I get a great Canada that we would have never selling tool, but I get to make my interacted with unless we had a very business more efficient and that effective online presence.” saves me money in the long run.” Hank Hines, President James Davis, President Orr & Orr, Inc. Industrial Specialties Manufacturing Stocking Distributor to the Transportation Industry Manufacturer and Distributor of Miniature Pneumatic Vacuum www.orrorr.com and Fluid Circuitry Components www.industrialspec.com Rethink Your Web Strategy It’s not just about growing your business now. It’s about establishing a long-term competitive advantage. Backed by 110 years of industrial marketing experience, rigorous research in online buyer behavior, and significant investment in Web technology development, ThomasNet will help you use the Internet to increase your company’s sales. Find out how we can help you connect with the prospects you want online, and turn them into your most profitable, long-term customers. Contact your local ThomasNet representative Go to promoteyourbusiness.thomasnet.com Call 1-800-879-6757 6601.1/10.7.5M