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Niraj ranjan 
(Jisce:-23088)
This presentation contains : 
 Introduction 
 Description 
 ProjectWorkspace 
 Employee Function 
 Engineer Function 
 HODFunction 
 Conclusion
 Online software hardware support system is a web software 
system that is designed to control basic aspects of a company. 
This decide to go web as to employee more easily by HOD. 
 The goal of this project is to develop an online software 
hardware support system keeping in mind the distributed 
client server computing technology.
This problem deals with Employee and 
Engineers which works under HOD. Under 
this project complaint related to printer , 
scanner, PC etc. can be registered. 
Employee will register his/her complaint to 
the HOD directly. HOD will assign the 
complaint to engineer who is relatively free 
at that time. Engineer will have to take care 
of that problem and after solving will update 
the status.
Project Workspace 
oEmployee 
oEngineer 
oHOD
Employee Functionalities 
 New complaint : - Employee can register new 
complaint. 
 Status : -Employee can view the status of any 
registered complaint with the help of complaint Id. 
 Complain history : - Employee can view all the 
registered complaint registered by him.
Engineer Department
Engineer Functionalities 
 Complaint Assigned : - Engineer can view the 
complaint assigned to him. 
 Update Status : - Engineer can update the status of the 
complaint assigned to him if solved. 
 Complaint History : - Engineer can view all the 
complaints attended by him.
HOD SCREEN SHOTS
HOD Functionalities 
 Unsolved Complaints : - HOD can view all the unsolved 
complaints. 
 Assign Problem : - HOD can assign any unsolved complaint to 
any relatively free Engineer. 
 View Engineer : - HOD can view engineer list. 
 Add Employee : - HOD can add new employee. 
 Add Engineer : - HOD can add new engineer.
Engineer Details By HOD
conclusion
ONLINE SOFTWERE AND HARDWER MANAGEMENT SYSTEM

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ONLINE SOFTWERE AND HARDWER MANAGEMENT SYSTEM

  • 1.
  • 3.
  • 4. This presentation contains :  Introduction  Description  ProjectWorkspace  Employee Function  Engineer Function  HODFunction  Conclusion
  • 5.  Online software hardware support system is a web software system that is designed to control basic aspects of a company. This decide to go web as to employee more easily by HOD.  The goal of this project is to develop an online software hardware support system keeping in mind the distributed client server computing technology.
  • 6. This problem deals with Employee and Engineers which works under HOD. Under this project complaint related to printer , scanner, PC etc. can be registered. Employee will register his/her complaint to the HOD directly. HOD will assign the complaint to engineer who is relatively free at that time. Engineer will have to take care of that problem and after solving will update the status.
  • 8.
  • 9. Employee Functionalities  New complaint : - Employee can register new complaint.  Status : -Employee can view the status of any registered complaint with the help of complaint Id.  Complain history : - Employee can view all the registered complaint registered by him.
  • 11.
  • 12. Engineer Functionalities  Complaint Assigned : - Engineer can view the complaint assigned to him.  Update Status : - Engineer can update the status of the complaint assigned to him if solved.  Complaint History : - Engineer can view all the complaints attended by him.
  • 14. HOD Functionalities  Unsolved Complaints : - HOD can view all the unsolved complaints.  Assign Problem : - HOD can assign any unsolved complaint to any relatively free Engineer.  View Engineer : - HOD can view engineer list.  Add Employee : - HOD can add new employee.  Add Engineer : - HOD can add new engineer.
  • 16.
  • 17.
  • 18.