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Group 8
       Bhawik Raja
  Himanshu Kumar
Maninder Pal Singh
     Prashant Paul
      Vino Thomas
  Sasikumar Vasan
         Umesh G.
 Yashwanth Venkat
“Research indicates that most 
             managers get their decision 
                 making all wrong”

          Decision making is not an event, 
              but a process that unfolds 
                   over a long time

             Success of leaders observed in 
                  recognizing the above
Group 8: Assignment 1 [31/10/09]
Advocacy                             Inquiry

Concept                Contest                              Collaborative problem 
                                                            solving

Purpose                Persuasion and lobbying              Testing and evaluation

Participants’ role     Spokespeople                         Critical thinkers

Patterns of behavior   Persuade, defend,                    Balanced arguments, open 
                       downplay weaknesses                  to alternatives,  accept 
                                                            constructive criticism

Minority views         Discouraged/dismissed                Cultivated and valued

Outcome                Winners and losers                   Collective ownership



                         Group 8: Assignment 1 [31/10/09]
Move quickly from advocacy to inquiry


Maintain a delicate balance among the 3 C’s
      Conflict  Consideration Closure
                 Group 8: Assignment 1 [31/10/09]
Group 8: Assignment 1 [31/10/09]
Have the underlying assumptions 
been thoroughly tested?

Have all the alternatives been 
considered?

Is there perceived fairness?


Has there been considerable 
dissent and debate?

                      Group 8: Assignment 1 [31/10/09]
Constructive Conflict


                                   Consideration


                                      Closure


Group 8: Assignment 1 [31/10/09]
• Field googly questions
• Add a flavour of debate by structuring 
  conversations
• Use time outs wisely.
• Breaking up natural coalitions
• Coax members to wear a different hat


              Group 8: Assignment 1 [31/10/09]
•   Be an equal opportunity provider
•   Lend a patient ear to all ideas
•    Avoid suggesting early signals
•   Convey how each argument affected final 
    decision



                Group 8: Assignment 1 [31/10/09]
Deciding too early is as damaging as deciding too late


         Too early                           Too late

         Circumvent                          Preempt 
         groupthink                         deadlocks


          Be comfortable with ambiguity
                   Group 8: Assignment 1 [31/10/09]
• To involve people in the process of 
  decision making
• Collaborative idea generation to 
  arrive at high quality decisions
• Leaders are made or broken by the 
  quality of their decisions

            Group 8: Assignment 1 [31/10/09]
Ensure 
           implementation 
             of the 3 C’s



   Periodic                          Use criteria for 
assessment of                           solution 
 the decision                           filtering 
making process                         effectively

            Group 8: Assignment 1 [31/10/09]
Group 8: Assignment 1 [31/10/09]

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Decision Making