Overview of Office 4.0 - the new model for commercial office and coworking industry. Framing the leasing discussion in Office 4.0 context. Case study example. Discussion topics. Team brainstorming exercises.
The Role of Mortgage Brokers in Retirement Housing: Key Considerations
Coworking Europe Masterclass - What to do to arrange shared revenue deal with landlord?
1. Office 4.0: Real Estate Masterclass
What to do to arrange shared revenue deal with landlord,
manage lease cost and risks?
VISHAL GUPTA
Co-founder and CEO
Brussels, 28th Nov 2016
3. Myprofessionaljourney
Evolutionofmycareer
2
Vishal Gupta
Entrepreneur | Investor | Ex-
Investment Banker |
Startups, Technology & Coworking
MISSION: To develop the ecosystem for entrepreneurship and investing in entrepreneurship by
breaking barriers to information, access and investment
Investment
Banker
Corporate
Business leader
Investment Manager,
Advisor, Freelancer
2002
2012
2015 Full-time entrepreneur,
investor and connector
Hong Kong
London
Property
Renewables
Tech
India
4. ThejourneyofCoworking
Evolutionofthe officemarket
• >1 million coworkers by 2017
• 34% of coworking spaces globally are less than a year old –>
fast growth market
• 100 million new businesses are launched annually -> shift
from large corporates to entrepreneur-driven economy
• 40% of workforce will be freelancers, independent
contractors or solopreneurs by 2020
• >10,000 coworking spaces worldwide -> not a trend, but a
new way of working
• $16bln valuation of WeWork has mainstreamed coworking –
> larger companies locating alongside startups
3
Source: GEM, Deskmag Survey, CoworkingLondon
6. Backthen:Whenthingswentbust
HowReguswentbankrupt
5
• Economic downturn
• Over-supply of office space
• Fixed long leases in US
• Rentals agreed at peak of market
• Sharp downturn in passing rents
• Reliance on dotcom and startups –
demand fell away
Dot-com
bubble burst
1989 – 1st Regus opens in Brussels
1990s – Rapid growth fuelled by startups
mushrooming
2000 – Regus IPO
2001 – Expansion across Europe, Americas, Asia
2003 – International business operating in
52countries
2003 – Regus files for Chapter 11 bankruptcy for
its US operations, sells stake in UK business
What went wrong?
How they changed?
• Corporate restructuring
• Property JVs, profit sharing
partnerships with landlords
• Shift to 30-40-30 mix (large corp-SME-
startup)
During downturns, the leasing model can make all the difference between survival and failure
7. Financing a coworking space
6
Average size of coworking
spaces has doubled in 2 years
Need to find new avenues for capital, (also
revenues)!
Source: Deskmag Global coworking survey 2016
8. WHAT IS OFFICE 4.0?
The new model for commercial office and coworking industry
7
9. Office4.0:It has arrived
Commercialofficebusinessis increasinglycomplex
8
Office 1.0 Office 2.0 Office 3.0 Office 4.0
Serviced Offices Coworking Serviced Office +
Coworking
Ecosystem
Office only Workspace
Community
Workspace
Community
Delivering the
above with choice
and at scale
WeWork ModelRegus Model *NEW* Model
Workspace
Lifespace
Community
Design
Resources
Online platform
Peripheral
locations
Prime locations
– Grade A
commercial
10. Office4.0:Whatit means
Officeis commoditised,new skillsrequiredtomonetise
9
For
landlords
For
everyone
else
Office 4.0 is an entirely different business
than owning and managing buildings
The physical office space is seen as part
of the entire value proposition including a
flexible workspace, community,
resources and design elements
delivering a whole ecosystem for
business, and for life
11. What hybrid ecosystems could look like
10
Incubators
Gestation focus
5-15% equity
Discounted services
Equity-based rent
Accelerators
Investment focus
3-10% equity
Structured programme
Equity-based rent
Coworking
Community focus
No equity
Events + networking
Cash-based rent
Hybrid Ecosystems
Industry incubator host
In-house accelerator
Investment fund
Coworking space
Corporate offices
12. Office4.0:Keycharacteristics
Howit is goingto changethe industrydynamic
• Emergence of co-working value chain – beyond owner and
operator
• Specialization of skills – roles of different players to deliver
Office 4.0
• Coworking operators need to transition from “community
builders” to “ecosystem managers”
• How is owner-operator relationship evolving
• Lease-and-sublease model may not work -> new partnership
models begin to emerge
• Response of traditional players
• A new class of landlords
11
13. Rolesof differentplayersin Office4.0
Howthe coworkingvaluechainis gettingspecialised
12
Traditional players (Office 2.0 & 3.0) NEW (Office 4.0)
Developers
Build spaces
(Large floor plates,
natural light)
Landlords
Own spaces
(Flexible leases,
engage with
operator)
Operators
Build ecosystem
(Package and
manage services)
Investors
Growth capital,
replace or co-
invest as
landlord
Facilitator
Design spaces
Provide resources
and expertise
Networker
Generate demand,
build community,
business
opportunities
14. Owner-operatorrelationship
Howcoworkingoperatorsprovidevalueto the landlord
13
Office 2.0 & 3.0 Office 4.0
• Pre-lease
• Reduce vacancy rate
• Space Incubator
• Broaden offering
• Operating contract
• Monetise vacant space
• Revenue sharing
• Joint Venture and
partnerships
• Brand value
All of the above provide direct and indirect value accretion to the landlors, and should be
considered in the lease negotiation
15. Owner-OperatorRelationship
Summaryofleasing(andrevenue)models
14
Office 2.0 & 3.0 Office 4.0
Conventional lease
Fixed rental/ cost
Revenue share
Variable rental/
cost
Hybrid lease
Floor with upside
participation
Joint Venture
Business
partner, Equity
for capex
Operating
contract
Management
fee
Coworking
in a Box
Aggregator,
demand
generator
Brand
licensing
16. Responseoftraditionalplayers
Office3.0 is withinreach,BUTOffice4.0 is harderto crack
• Traditional players have now awakened to the challenge from new
coworking operators
• Developers & Landlords: Embracing coworking to monetise asset
portfolio
• MarketTech UK: Coworking campus (Office 3.0) as part of Camden market
regeneration, driving footfall to retail sites
• Soho China: Property developer, rolling out a shared office offering across
all its sites (Office 2.0 + 3.0)
• Keppel Land Singapore: Launched hybrid serviced office and coworking
(Office 3.0) space at prime asset
• Operators: Serviced office (Office 1.0) operators are repositioning
their product
• Regus: acquired Spaces to add social coworking (Office 2.0) to its portfolio
15
Traditional operators moving in to Office 2.0, owners moving in to 3.0, but will find it hard to
crack Office 4.0 themselves
17. Thinkingbeyond
Office4.0 willalsoseea newclassoflandlordemerging
• Awareness and interest in coworking business will also attract a
new class of landlord with a completely different playbook
• Strata sold owners: Smaller individual landlords owning smaller
places may be more inclined to agree to revenue shares and
upfront capex
• Angel Investors: HNIs may view this as an asset backed investment
with rentals supported by a constituency they understand and
believe in
• Tech companies: Tech companies that scale up too quickly may be
left saddled with surplus space – with landlord consent, a sub-
lease to coworking operator will provide vital cashflow
• Large corporates: Opening up to the idea of monetising their
surplus space or outsource entire operations
16
Proper market diligence and relationship building is needed to orchestrate such opportunities
and tailor a mutually beneficial structure
19. Casestudy
Analysingtrade-offsofdifferentleasestructures
• Objective: Develop a simple working model to evaluate financial
impact of different lease structures to landlord and operator
• Scenarios: Analyse financial impact in base case and downside
scenario with a 5 year horizon
• Inputs required:
1. Size of coworking space
2. Market rent landlord can achieve
3. Through-cycle vacancy rates in area
4. Membership capacity as coworking space
5. Average monthly fee per member
6. Anticipated through-cycle occupancy in base case and downside
7. Annual operating cost of running coworking centre
• Analysis: Flex revenue share terms to identify “optimal”
arrangement for landlord and operator
18
24. Casestudy
Summarypointsand takeaways
• In markets/ buildings with high vacancy rates, economics of revenue
share should appeal to the landlord
• Revenue share deal requires buy-in to the business model/ easier
with track record
• Without revenue share, business model cannot withstand downturn
=> in the landlord’s interest to avoid contract not being honoured
and resulting void period
• Revenue share introduces variability but could provide much higher
return to landlord
• Hybrid leases structures contain the variability, while still providing
vital operating flexibility to operators
• Revenue share/ hybrid lease structures are more aligned with
cahsflows generated from end-occupiers => win-win for landlords
and operators
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40. Whatittakes to succeed?
WherecanI turn to forfinance:
39
3
White Knight
Friends &
Family Angels VC
Venture
equity
Venture
debt
PE
Banks
Pension
Fund
LOC
WarrantsStructured
credit
Property
JV
Corporate
partnership
Overseas
capital
M&A
HNI
41. Whatittakes to succeed?
WherecanI turn to forfinance:
40
3
MY BUSINESS
Sources of finance I have considered?
• XX
• X
Sources of finance I could consider?
• XX
• X
White Knight
42. Contact details
41
Vishal Gupta
Co-founder, CEO
Founder
Tech Startups SocialMedia
London, United Kingdom
www.kabeela.life
vishal@kabeela.life +44 (0) 7788 491 774
Investment
Fundraising Community
@vishthink
Coworking