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Building the Bridge:
Tools and Resources to Enrich Volunteer
Engagement
Skills-Plus:
Bridging Volunteer Experience to Career Development
2




Objectives of Workshop
1. Introduce the Skills-Plus Tools
2. Situate skills and competency development
   within community investment programs
3. Provide background and context
4. Define key terms
5. Test out tools and resources
3




1. Introducing Skills-Plus Tools
• The Skills-Plus Tools are part of the series,
  Building The Bridge: New Strategies to Engage
  Today’s Volunteers
• The tools respond to the research findings in
  “Bridging the Gap – Enriching the Volunteer
  Experience to Build a Better Future for Our
  Communities”, as well as other research carried
  out by leading corporations in the field
4




Purpose of Skills-Plus Tools

The purpose of Skills-Plus is to facilitate the linkage
between volunteer experience and occupational core
competencies so that:
• Nonprofits can structure volunteer opportunities to access workplace
  skills and competencies
• Workplaces can strategically support employee volunteers to meet
  community and competency-development goals
• Both non-profits and workplaces can use the tool as the basis to
  define and measure benefits, value and the return on investment
  (ROI) of employer-supported volunteering
5




What are the Skills-Plus Tools?
•   A Volunteer Opportunity Template
•   19 Sample Volunteer Opportunities
•   A Competency Matrix
•   A Community Investment Scenario
•   A Skills-Based Volunteering Card Game
•   A Training Resource for workplaces, employees
    and nonprofit organizations on the purpose and
    use of the tool
6




Skills-Plus Tools




                    6
7




2. The Community Investment Committee:
Decision-Making Grid
The Community Investment Committee meets
once a month to review the requests received from
community organizations for donations,
sponsorships, gifts-in-kind, pro-bono services, and
employer-supported volunteering. Today you are
meeting to review the decision-making grid.




                                                      7
8




3. Background and Context:
Volunteering as Professional Development

91% of Human Resource Managers believe that
incorporating skills-based volunteering would provide
valuable employee training and development

16% of companies regularly, intentionally offer these
opportunities 2008 Deloitte Volunteer IMPACT Survey
9




What Employees Have Told Us
• Employer-supported volunteers tend to want more focused, skills-
  based volunteer opportunities
• Many like to measure their efforts and know if the time they have
  contributed has been worthwhile
• Yet, many want their volunteering to be completely different from
  their worklife “I don’t necessarily want to volunteer in what I do all
  day at work”
  Bridging the Gap: Enriching the Volunteer Experience to Create a
  Better Future for our Communities, Carleton University on behalf of
  Volunteer Canada and Manulife Financial (2010)



                                                                           9
10




Broadening from skills to a
competency-based approach
•   Interpersonal 66%
•   Communication 45%
•   Organizational 39%
•   Increased knowledge 34%
•   Fundraising 32%
•   Technical or office 25%

2007 Canada Survey of Giving, Volunteering and Participating, Statistics Canada,
Imagine Canada, Volunteer Canada
11




4. Key Terms

Employer-Supported Volunteering (ESV)

A broad range of corporate policies and practices
that companies use to actively encourage and
support employee volunteering.
12




Skills-based Volunteering
A strategic type of volunteerism that incorporates a
range of skills to strengthen the operations and
services of nonprofit organizations.

      (www.handsonnetwork.org)
13




Competencies: Broader than skills
A combination of skills, knowledge, abilities, qualities and
attitudes that allow employees to optimally perform their
jobs

…PLUS, add value to the workplace and the community.
The Skills-Plus tools clearly link employee competencies
with volunteering
14




Occupational Alignment
• National Occupational Classification (NOC) is
  Government of Canada standard

  http://www5.hrsdc.gc.ca/NOC/

Example:
0611 Sales, Marketing and Advertising Managers
(link to social media opportunity)
15




5. Testing Tools: Skills-Based Volunteering Game
• Choose a card from RED deck
  It will have a word describing an occupation of a
  person for which you will try to think of volunteer
  opportunities that may be suitable, given the skills and
  experience they have or want to develop
• If it has one symbol in the corner, think of one
  opportunity and
• If there are two symbols in the corner, think of two
  different opportunities.
16




Skills-Based Volunteering Game
Choose a card from BLUE deck

It will either say:
• “direct”,
• “indirect”, or
• “something completely different!”
17




Questions and Thank-you!

"The highest reward for a person’s toil is not what
they get for it, but what they become by it”
                                          – John Ruskin


The Skills-Plus Tools are available at:
(Link)
18




Acknowledgements
• Reva Cooper, Consulting
• Wendy Mitchell, Director of Corporate Citizenship,
  Volunteer Canada
• Government of Canada (funding for Skills-Based
  Volunteering Project)
• Manulife Financial
• For more information: Pspeevak-
  sladowski@volunteer.ca

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Enrich Volunteer Engagement with Skills-Plus Tools

  • 1. Building the Bridge: Tools and Resources to Enrich Volunteer Engagement Skills-Plus: Bridging Volunteer Experience to Career Development
  • 2. 2 Objectives of Workshop 1. Introduce the Skills-Plus Tools 2. Situate skills and competency development within community investment programs 3. Provide background and context 4. Define key terms 5. Test out tools and resources
  • 3. 3 1. Introducing Skills-Plus Tools • The Skills-Plus Tools are part of the series, Building The Bridge: New Strategies to Engage Today’s Volunteers • The tools respond to the research findings in “Bridging the Gap – Enriching the Volunteer Experience to Build a Better Future for Our Communities”, as well as other research carried out by leading corporations in the field
  • 4. 4 Purpose of Skills-Plus Tools The purpose of Skills-Plus is to facilitate the linkage between volunteer experience and occupational core competencies so that: • Nonprofits can structure volunteer opportunities to access workplace skills and competencies • Workplaces can strategically support employee volunteers to meet community and competency-development goals • Both non-profits and workplaces can use the tool as the basis to define and measure benefits, value and the return on investment (ROI) of employer-supported volunteering
  • 5. 5 What are the Skills-Plus Tools? • A Volunteer Opportunity Template • 19 Sample Volunteer Opportunities • A Competency Matrix • A Community Investment Scenario • A Skills-Based Volunteering Card Game • A Training Resource for workplaces, employees and nonprofit organizations on the purpose and use of the tool
  • 7. 7 2. The Community Investment Committee: Decision-Making Grid The Community Investment Committee meets once a month to review the requests received from community organizations for donations, sponsorships, gifts-in-kind, pro-bono services, and employer-supported volunteering. Today you are meeting to review the decision-making grid. 7
  • 8. 8 3. Background and Context: Volunteering as Professional Development 91% of Human Resource Managers believe that incorporating skills-based volunteering would provide valuable employee training and development 16% of companies regularly, intentionally offer these opportunities 2008 Deloitte Volunteer IMPACT Survey
  • 9. 9 What Employees Have Told Us • Employer-supported volunteers tend to want more focused, skills- based volunteer opportunities • Many like to measure their efforts and know if the time they have contributed has been worthwhile • Yet, many want their volunteering to be completely different from their worklife “I don’t necessarily want to volunteer in what I do all day at work” Bridging the Gap: Enriching the Volunteer Experience to Create a Better Future for our Communities, Carleton University on behalf of Volunteer Canada and Manulife Financial (2010) 9
  • 10. 10 Broadening from skills to a competency-based approach • Interpersonal 66% • Communication 45% • Organizational 39% • Increased knowledge 34% • Fundraising 32% • Technical or office 25% 2007 Canada Survey of Giving, Volunteering and Participating, Statistics Canada, Imagine Canada, Volunteer Canada
  • 11. 11 4. Key Terms Employer-Supported Volunteering (ESV) A broad range of corporate policies and practices that companies use to actively encourage and support employee volunteering.
  • 12. 12 Skills-based Volunteering A strategic type of volunteerism that incorporates a range of skills to strengthen the operations and services of nonprofit organizations. (www.handsonnetwork.org)
  • 13. 13 Competencies: Broader than skills A combination of skills, knowledge, abilities, qualities and attitudes that allow employees to optimally perform their jobs …PLUS, add value to the workplace and the community. The Skills-Plus tools clearly link employee competencies with volunteering
  • 14. 14 Occupational Alignment • National Occupational Classification (NOC) is Government of Canada standard http://www5.hrsdc.gc.ca/NOC/ Example: 0611 Sales, Marketing and Advertising Managers (link to social media opportunity)
  • 15. 15 5. Testing Tools: Skills-Based Volunteering Game • Choose a card from RED deck It will have a word describing an occupation of a person for which you will try to think of volunteer opportunities that may be suitable, given the skills and experience they have or want to develop • If it has one symbol in the corner, think of one opportunity and • If there are two symbols in the corner, think of two different opportunities.
  • 16. 16 Skills-Based Volunteering Game Choose a card from BLUE deck It will either say: • “direct”, • “indirect”, or • “something completely different!”
  • 17. 17 Questions and Thank-you! "The highest reward for a person’s toil is not what they get for it, but what they become by it” – John Ruskin The Skills-Plus Tools are available at: (Link)
  • 18. 18 Acknowledgements • Reva Cooper, Consulting • Wendy Mitchell, Director of Corporate Citizenship, Volunteer Canada • Government of Canada (funding for Skills-Based Volunteering Project) • Manulife Financial • For more information: Pspeevak- sladowski@volunteer.ca