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THE END OF
FUNDRAISING
HOW TO RAISE MORE BY SELLING YOUR
IMPACT
WHY SO HIGH?



                                    Cost Per $100 Raised
   $25
   $20
   $15
   $10
      $5
      $0
                            Obama      McCain    Corporations   Nonprofits



                                             2
© 2010 Mission Measurement, LLC.
WE HAVE NO LEVERAGE




                                   3
© 2010 Mission Measurement, LLC.
SUPPLY & DEMAND ARE DISCONNECTED


                              Donors




                                           value

                          Nonprofits       Impact
                                           Buyers




                       Beneficiaries

                                       4
© 2010 Mission Measurement, LLC.
BUT THERE’S HOPE




                                   5
© 2010 Mission Measurement, LLC.
SOCIAL CAPITAL MARKET

       Yesterday: Independent Sector            Today: Social Capital Market

             Programs valued more than            The market values social
                      results                           outcomes




                                                    Impact buyers act like
          Relationship-driven fundraising
                                                consumers to purchase results




                                            6
© 2010 Mission Measurement, LLC.
MOMENT OF GRAND IRONY…


       "There are no market forces, there are no
       competitors to take market share away, there are
       no customers that are going to shop someplace
       else...creating this kind of protected zone for
       philanthropy."

                  Tom Tierney, chairman and cofounder of the Bridgespan Group




                                            7
© 2010 Mission Measurement, LLC.
FOCUS ON VALUE CREATION

                   High


                                Strategic Philanthropy           High-Value Outcomes

                                 Affinity-based appeal to       Evidence-based appeal to
                                individuals & foundations            impact buyers
                 Social Value




                                        Charity                    Business Income

                                   Emotional appeal to            Unrelated corporate
                                      individuals                  (cause) marketing
                    Low




                                                  Economic Value
                                Low                Economic Value                    High

                                                            8
© 2010 Mission Measurement, LLC.
THE FORMULA


         Capture                     Market           Sell
       Your Impact                 Your Impact     Your Impact



             Engage                 Identify the     Build your
          stakeholders                “impact      business case
           and define               buyers” who      and show
              your                  value those      your value
            outcomes                 outcomes       proposition




                                           9
© 2010 Mission Measurement, LLC.
A NEW SET OF STAKEHOLDERS…


               Independent Sector:                                       Social Capital Market:
                 Philanthropists                                            Impact Buyers


                                                                                    Corporate
                           Beneficiaries
                                                                                    Partners




                                                                   Upstream                        Beneficiaries
Foundations                                         Board        “Consumers”                       that can pay
                           Psychic                                                  Economic
                           Benefit                                                    Value


                                                                         Service                  Social
         Government                        Donors                                               Investors
                                                                        Providers




                                                            10
© 2010 Mission Measurement, LLC.
RONALD MCDONALD HOUSE CHARITIES




                                               Children & Families



                                                                     RMHC Chapters
                         Owner/Operators




                                                                                 Suppliers
         McDonald’s
         Corporation




                                                                      Grantees
                                   Hospitals

                                                    Donors

                                                        11
© 2010 Mission Measurement, LLC.
IMPACT BUYERS: SOCIAL INVESTOR


                                    SOCIAL INVESTOR
                                          - - - - - - - - - - - - - -


              An outcomes-driven funder who has allocated a specified amount of
                  funding specifically to "purchase " a specific set of results.




                                                     12
© 2010 Mission Measurement, LLC.
IMPACT BUYERS: BENEFICIARY THAT CAN PAY


                                   BENEFICIARY THAT CAN PAY
                                           - - - - - - - - - - - - - -


            An individual or organization who consumes your products or services
                            and is able to pay for benefits received.




                                                      13
© 2010 Mission Measurement, LLC.
IMPACT BUYERS: SERVICE PROVIDER


                                     SERVICE PROVIDER
                                            - - - - - - - - - - - - - -


               An organization that relies on your outcomes to enhance its service
                        offering or achieve its own business objectives.




                                                       14
© 2010 Mission Measurement, LLC.
IMPACT BUYERS: UPSTREAM CONSUMERS


                                   UPSTREAM CONSUMER
                                           - - - - - - - - - - - - - -


             An individual or organization that relies on social outcomes produced
              earlier in the value chain to generate desired outcomes or income.




                                                      15
© 2010 Mission Measurement, LLC.
IMPACT BUYERS: CORPORATE PARTNER


                                   CORPORATE PARTNER
                                           - - - - - - - - - - - - - -


             Companies that require certain social change in order to create direct
                              economic value for the business.




                                                      16
© 2010 Mission Measurement, LLC.
IT’S NOT ABOUT YOU, IT’S ABOUT THEM



            OUR NEED TO SELL            THEIR NEED TO BUY




                                   17
© 2010 Mission Measurement, LLC.
THE 7 IMMUTABLE LAWS OF SELLING YOUR IMPACT


1. Go through the front door, not the back door.

2. Always use value pricing, not cost-plus

3. Know your customer (and speak their language).

4. Sell painkillers, not vitamins.

5. Sell outcomes, not programs.

6. Don’t oversell.

7. Don’t waste time on idiosyncratic funders.

                                   18
© 2010 Mission Measurement, LLC.
A NEW BUSINESS CASE…

                                      What does this stakeholder care about?
                   Name their Pain    What is the “big win” for this stakeholder?
                                      What is their “need to buy”?


                                      How can you solve their problem?
             Explain your Remedy      How does your program align with their needs?
                                      What value do we add or how does this monetize?


                                      Why should the stakeholder believe you?
                  Show your Proof     What is your track record of success?


                                      How can this stakeholder partner with you?
              Prescribe the Future    What are the next steps?
                                      How can you innovate to make this win-win?




                                            19
© 2010 Mission Measurement, LLC.
WHAT YOU CAN DO NOW

      1         Focus on strengths




      2         Know your outcomes




      3         Socialize the concept


                                        20
© 2010 Mission Measurement, LLC.
21
© 2010 Mission Measurement, LLC.

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Jason saul eof keynote

  • 1. THE END OF FUNDRAISING HOW TO RAISE MORE BY SELLING YOUR IMPACT
  • 2. WHY SO HIGH? Cost Per $100 Raised $25 $20 $15 $10 $5 $0 Obama McCain Corporations Nonprofits 2 © 2010 Mission Measurement, LLC.
  • 3. WE HAVE NO LEVERAGE 3 © 2010 Mission Measurement, LLC.
  • 4. SUPPLY & DEMAND ARE DISCONNECTED Donors value Nonprofits Impact Buyers Beneficiaries 4 © 2010 Mission Measurement, LLC.
  • 5. BUT THERE’S HOPE 5 © 2010 Mission Measurement, LLC.
  • 6. SOCIAL CAPITAL MARKET Yesterday: Independent Sector Today: Social Capital Market Programs valued more than The market values social results outcomes Impact buyers act like Relationship-driven fundraising consumers to purchase results 6 © 2010 Mission Measurement, LLC.
  • 7. MOMENT OF GRAND IRONY… "There are no market forces, there are no competitors to take market share away, there are no customers that are going to shop someplace else...creating this kind of protected zone for philanthropy." Tom Tierney, chairman and cofounder of the Bridgespan Group 7 © 2010 Mission Measurement, LLC.
  • 8. FOCUS ON VALUE CREATION High Strategic Philanthropy High-Value Outcomes Affinity-based appeal to Evidence-based appeal to individuals & foundations impact buyers Social Value Charity Business Income Emotional appeal to Unrelated corporate individuals (cause) marketing Low Economic Value Low Economic Value High 8 © 2010 Mission Measurement, LLC.
  • 9. THE FORMULA Capture Market Sell Your Impact Your Impact Your Impact Engage Identify the Build your stakeholders “impact business case and define buyers” who and show your value those your value outcomes outcomes proposition 9 © 2010 Mission Measurement, LLC.
  • 10. A NEW SET OF STAKEHOLDERS… Independent Sector: Social Capital Market: Philanthropists Impact Buyers Corporate Beneficiaries Partners Upstream Beneficiaries Foundations Board “Consumers” that can pay Psychic Economic Benefit Value Service Social Government Donors Investors Providers 10 © 2010 Mission Measurement, LLC.
  • 11. RONALD MCDONALD HOUSE CHARITIES Children & Families RMHC Chapters Owner/Operators Suppliers McDonald’s Corporation Grantees Hospitals Donors 11 © 2010 Mission Measurement, LLC.
  • 12. IMPACT BUYERS: SOCIAL INVESTOR SOCIAL INVESTOR - - - - - - - - - - - - - - An outcomes-driven funder who has allocated a specified amount of funding specifically to "purchase " a specific set of results. 12 © 2010 Mission Measurement, LLC.
  • 13. IMPACT BUYERS: BENEFICIARY THAT CAN PAY BENEFICIARY THAT CAN PAY - - - - - - - - - - - - - - An individual or organization who consumes your products or services and is able to pay for benefits received. 13 © 2010 Mission Measurement, LLC.
  • 14. IMPACT BUYERS: SERVICE PROVIDER SERVICE PROVIDER - - - - - - - - - - - - - - An organization that relies on your outcomes to enhance its service offering or achieve its own business objectives. 14 © 2010 Mission Measurement, LLC.
  • 15. IMPACT BUYERS: UPSTREAM CONSUMERS UPSTREAM CONSUMER - - - - - - - - - - - - - - An individual or organization that relies on social outcomes produced earlier in the value chain to generate desired outcomes or income. 15 © 2010 Mission Measurement, LLC.
  • 16. IMPACT BUYERS: CORPORATE PARTNER CORPORATE PARTNER - - - - - - - - - - - - - - Companies that require certain social change in order to create direct economic value for the business. 16 © 2010 Mission Measurement, LLC.
  • 17. IT’S NOT ABOUT YOU, IT’S ABOUT THEM OUR NEED TO SELL THEIR NEED TO BUY 17 © 2010 Mission Measurement, LLC.
  • 18. THE 7 IMMUTABLE LAWS OF SELLING YOUR IMPACT 1. Go through the front door, not the back door. 2. Always use value pricing, not cost-plus 3. Know your customer (and speak their language). 4. Sell painkillers, not vitamins. 5. Sell outcomes, not programs. 6. Don’t oversell. 7. Don’t waste time on idiosyncratic funders. 18 © 2010 Mission Measurement, LLC.
  • 19. A NEW BUSINESS CASE…  What does this stakeholder care about? Name their Pain  What is the “big win” for this stakeholder?  What is their “need to buy”?  How can you solve their problem? Explain your Remedy  How does your program align with their needs?  What value do we add or how does this monetize?  Why should the stakeholder believe you? Show your Proof  What is your track record of success?  How can this stakeholder partner with you? Prescribe the Future  What are the next steps?  How can you innovate to make this win-win? 19 © 2010 Mission Measurement, LLC.
  • 20. WHAT YOU CAN DO NOW 1 Focus on strengths 2 Know your outcomes 3 Socialize the concept 20 © 2010 Mission Measurement, LLC.
  • 21. 21 © 2010 Mission Measurement, LLC.