The document summarizes a presentation on leveraging a critical friend model. It discusses:
1) Baseline data that showed group 1 (who received feedback) rated higher than group 2 (who received no feedback) in areas like communication, adaptability, and service orientation.
2) Subsequent rounds of data collection found greater improvements in group 1 over group 2, indicating the feedback was effective.
3) Next steps discussed expanding the program and collecting additional data.
1. Session
9:30-10:45
Nancy Lindfors, Harrison College (In)
Andrew Shean, Ashford University (Ca)
Moderator: Kathi Baldwin, University of Alaska, SE Sitka
Rationale: Strategic Plan – Written for 2009 – 2012One of the three overarching goals included in the plan: Enhanced Learning OutcomesSpecific sub-goals included:Cultivating quality instructional staffPromoting adaptive delivery methodsAugust 2011-August 2012Developed new toolsDually designed to be robust and to clearly define behaviors Reducing subjectivityLevel setting and consistency from observersSimultaneously shift to new automated performance management systemSimultaneous shift to competency-based modelSimultaneously modified student end of course surveys twice during this timeframeNew Expectations:For facultyFor supervisorsNew definitions: what success and quality look like
Rollout- personal introductions at each campus (prior to January 2012)See faculty rollout scriptCritical Friend-”the person you ask to read the email before you hit send”Teachers L.E.A.D.Partnership term Worked with “observers” at each campus to conduct joint observations and work on feedback collaboratively – During this term, I conducted 50 observationsContinue to do this on an ad hoc basisFirst set of dataImplementationRoadblocks:Deans not trained educators so slow to adapt and seek help, lack of confidence and competence in new roles as instructional coachesContinue to coach via monthly communications in our Dean’s DigestContinue to coach via creation of tools like the 14 page Brain Seeds packetParadigm shift for faculty- this is not about catching someone doing something wrong but about coaching someone toward continuous improvementMost faculty not trained educator so need help with how to coach around pedagogy Some technological issues – especially with ANGEL our online platform- created opportunities for faculty to view one another (permissions issue)Training layered on this summer – how do I give effective feedback to my peers and how do I receive feedbackData- not apples to apples
Where we expected to be (between meeting and partially meeting expectations) given so many changes in expectations.