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Breaking through the clutter of #HIMSS13
What leading health system CIOs are really talking about
March 5, 2013



                                              Prepared by:
                                              Marisa Carullo (@MarisaCarullo)
                                              Rob Cronin (@RobCroninNY)
                                              Greg Matthews (@chimoose)
                                              Kayla Rodriguez (@kaylarodrigue11)
Contents are proprietary and confidential.
Audience-Focused Analytics
Going Straight to the Source

• It’s always good to know what conversations are
  happening online about your most important topics
• It’s even more important to know what’s on the minds
  of your most important audiences
• WCG has analyzed a year’s worth of tweets from
  thought-leading CIOs and CMIOs from major health
  systems
• Break through the clutter.


                                         #HIMSS13
Contents are proprietary and confidential.
27 Health System CIOs/CMIOs and CTOs
… With more to come. Let us know if you should be here!
CIO Name                 Hospital              CIO Twitter        CIO Name              Hospital               CIO Twitter

                                               @VCUHS_ONE_CMIO                          UT Southwestern
Colin Banas              VCU Health System                        Kirk Kirksey                                 @kakirksey
                                                                                        Medical Center
                         Ochsner Medical                                                Nicholas H. Noyes
Chris Belmont                                  @CBelmont88        Ernest Lehmann                               @ernestlehmann
                         Center                                                         Memorial Hospital
Aurelia G. Boyer,        New York Pres.                                                 Lanier Health
                                               @aboyernyp         Kurt LeRoy                                   @hitechadvice
RN, MBA                  Hospital                                                       Services
                         Capital Region
Jason Cecil                                    @JasonMCecil       David Lundal          Dean Health System @Dave_Lundal
                         Medical Center
                                               @M_Chasin                                Texas Health
Marc Chasin              St. Luke's                               Edward Marx                                  @marxists
                                                                                        Resources
                         Wyoming Medical
Don Claunch                                    @djclaunch         Bill Rieger           Flagler Hospital       @pvbrieger
                         Center
                         Steward Health Care
Drex DeFord                                    @drexdeford        Dale Sanders          Northwestern Medical @drsanders
                         Systems
                         Mission Community                                              Cook Childrens
Dustin Fennell                                 @dustin_fennell    Jim Stalder                                  @jstalder
                         Hospital                                                       Medical Center
                                                                  Dirk Stanley, M.D.,   Cooley Dickinson
Andrew Fenton            NHS Oxfordshire       @fentonaw                                                       @dirkstanley
                                                                  CMIO                  Hospital
                         Beth Israel Deaconess                                          St Vincents Health
John Halamka, MD                               @jhalamka          Tim Stettheimer                              @tstettheimer
                         Med Ctr                                                        System
                                                                  Ferdinand Velasco     Texas Health
Mark Harvey              Holzer Clinic         @mark_harvey                                                    @ftvelasco
                                                                  MD                    Resources
                         Community Hospital
Joseph Hobbs                                   @JOEtheCIO         Jimmy Weeks           Greenwich Hospital     @jimmyweeks
                         Anderson
                         Memorial Hospital
Steve Huffman                                  @SteveHuffmanCIO   Will Weider           Ministry Health Care   @CandidCIO
                         Health System
                         Franklin Community
Ralph Johnson                                  @RalphJohnsonII
                         Health Network

Contents are proprietary and confidential.
Geographic Distribution




Contents are proprietary and confidential.
12-Month Activity
52% average at least 1 tweet/workday
                                                                                              Top 8 average nearly
                                                               Tweet Volume                    5 Tweets/Workday



                                   8
                        8
                        7                                                                         8
     Number of People




                        6
                                                 5
                        5
                        4
                        3
                                                                             3
                            2
                            1                              1                            2
                            0

                                0-100
                                             101-200
                                                       201-300                                             Series1
                                                                         301-400
                                                                                    401-500
                                                                                                >500

                                                                 Number of Tweets




Tweets collected between 3/1/12 and 3/1/13
Contents are proprietary and confidential.
Hashtags
 29% of CIO Tweets contain Hashtags
                                                   Hashtag Count
                              0               50    100             150             200              250


             CHIME12

                    CIO

                  CMIO

                healthit

                 Sandy

            Healthcare

                   EHR

               COBICs

             HIMSS13

                 ICD10


#FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage

 Tweets collected between 3/1/12 and 3/1/13
 Contents are proprietary and confidential.
Mentions
51% of CIO tweets mentioned at least one other account
                                                        @Mention Count
                             0               50   100      150    200    250   300   350   400


             nprnews

          HarvardBiz


          CIOCHIME

         texashealth


            EricTopol

    HealthcareWen


             marxists

       EHRworkflow


                  ahier

         lsaldanamd


Tweets collected between 3/1/12 and 3/1/13
Contents are proprietary and confidential.
Most-Linked Domains
50% of CIO Tweets contained a link
                                                         Domain Link Count
                                  0          100   200     300   400   500   600   700   800   900   1000

              nytimes.com
                     npr.org
                     paper.li
             blogspot.com
              histalk2.com
             advisory.com
          foursquare.com
   healthcareitnews.com
              apnews.com
                     hbr.org
                  time.com
           guardian.co.uk
                    wsj.com
              youtube.com
                   cnn.com
        fiercehealthit.com


Tweets collected between 3/1/12 and 3/1/13
Contents are proprietary and confidential.
Most-Linked Domains
50% of CIO Tweets contained a link
                                                         Domain Link Count
                                  0          100   200     300   400    500    600    700       800    900              1000

              nytimes.com
                     npr.org
                     paper.li
                                                                              Notable Blogspot Sites
             blogspot.com                                              CallITAnything




                                                                                                        .blogspot.com
              histalk2.com                                             TexasHealthMoms
             advisory.com                                              Ahier
          foursquare.com                                               MedicalAdvisorJournals
   healthcareitnews.com                                                ClinicalCommissioning
              apnews.com                                               DrWes
                     hbr.org
                                                                       InformaticsProfessor
                  time.com
           guardian.co.uk
                    wsj.com
              youtube.com
                   cnn.com
        fiercehealthit.com


Tweets collected between 3/1/12 and 3/1/13
Contents are proprietary and confidential.
Most-Linked Blogs
Halamka, Stanley, Weider and Marx lead the way
                                                      Top Blogs Count
                                             0   50         100     150   200   250   300


                           histalk2.com

           geekdoctor.blogspot.com

             well.blogs.nytimes.com

                          blogs.hbr.org

                dirkmd.blogspot.com

              bits.blogs.nytimes.com

                        blogs.wsj.com

    newoldage.blogs.nytimes.com

    opinionator.blogs.nytimes.com

                        candidcio.com



Contents are proprietary and confidential.
Most-Discussed Topics
eHealth dominates; mHealth much lower than in overall #HIT convos
                                                              Conversation Topics
                                EHR                                                                                 390
                  Accountable Care                                                          183
                             Ehealth                                                  148
                           Big Data                                           116
                    Meaningful Use                                           110
                   Healthcare Cloud                               69
                      Mobile Health                          53
                              CPOE                          46
                                 HIE                        45
                          Telehealth                   30
                     Interoperability                  29
                      Medical Apps                    22
               Insurance Exchange                   13
                     Medical Home                  11
          Clinical Decision Support               6
                         Hosptial IT             3
          Personal Health Records                2
               National Coordinator              2
                  Mobile Monitoring              2
                      E Prescription             2
   Health Information Management                 1
                  Continuity of Care             1

                                             0          50             100          150     200   250   300   350   400   450


Tweets collected between 3/1/12 and 3/1/13
Contents are proprietary and confidential.
Most Popular Health IT Topics in the Past Year
                                   Based on analysis of Health IT topics in news and Twitter
                       Mobile Health                                                                            22.0%
                             eHealth                                                                  17.9%
                     Wireless Health                                                10.5%
                           Telehealth                                            9.5%
          Electronic Health Records                                       7.9%
                            Big Data                            4.5%
                     Meaningful Use                             4.4%
                   Accountable Care                          3.6%
                    Healthcare Cloud                    2.6%
      Health Information Exchange                      2.5%
                  Continuity of Care                  2.1%
                                ONC                   2.1%
                        Medical Apps                  1.9%
                      Interoperability                1.8%
    Health Information Management               1.1%
                          Hospital IT           1.1%
                         ePrescribing           1.1%
                     Medical Homes              1.1%
                   Mobile Monitoring           0.5%
            Personal Health Record           0.3%
           Clinical Decision Support        0.3%
                               CPOE         0.3%

                                        0.0%                  5.0%          10.0%           15.0%       20.0%       25.0%
                                                               Prevalence in Health IT Conversation
Source: Radian6 and WCG analysis
Recent Trending of Health IT Conversation (past 3 months)
                                                                                                                            Big Data, 41%
                                                                                                   Accountable Care, 24%
                                                                                                Mobile Health, 21%
                                                                                              Interoperability, 20%
                                                                                             eHealth, 19%
                                                                                            Continuity of Care, 18%
                                                                                           Hospital IT, 18%
                                                                                         Electronic Health
                                                                                          Records, 16%
                                                                                       CPOE, 14%
                                                                                   Mobile Monitoring, 13%
                                                                                  Medical Homes, 13%
                                                                                Wireless Health, 11%
                                                                              Meaningful Use, 10%
                                                                             Health Information
                                                                               Exchange, 9%
                                                                             Telehealth, 9%
                                                                            Healthcare Cloud, 8%
                                                                           ONC, 7%
                                                                    Medical Apps, 1%
                                                                Personal Health Record, 1%
                                                                Health Information
                                          ePrescribing, -17%    Management, 1%
           Clinical Decision Support, -
                      26%


    -40%          -30%           -20%         -10%             0%          10%            20%           30%           40%          50%
               Percentage Change in Average Monthly Mentions (Past 3 Months compared to Past Year)
Source: Radian6 and WCG analysis
wcgworld.com
                                               @wcgworld




Contents are proprietary and confidential.

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What Health System CIOs REALLY Care About

  • 1. Breaking through the clutter of #HIMSS13 What leading health system CIOs are really talking about March 5, 2013 Prepared by: Marisa Carullo (@MarisaCarullo) Rob Cronin (@RobCroninNY) Greg Matthews (@chimoose) Kayla Rodriguez (@kaylarodrigue11) Contents are proprietary and confidential.
  • 2. Audience-Focused Analytics Going Straight to the Source • It’s always good to know what conversations are happening online about your most important topics • It’s even more important to know what’s on the minds of your most important audiences • WCG has analyzed a year’s worth of tweets from thought-leading CIOs and CMIOs from major health systems • Break through the clutter. #HIMSS13 Contents are proprietary and confidential.
  • 3. 27 Health System CIOs/CMIOs and CTOs … With more to come. Let us know if you should be here! CIO Name Hospital CIO Twitter CIO Name Hospital CIO Twitter @VCUHS_ONE_CMIO UT Southwestern Colin Banas VCU Health System Kirk Kirksey @kakirksey Medical Center Ochsner Medical Nicholas H. Noyes Chris Belmont @CBelmont88 Ernest Lehmann @ernestlehmann Center Memorial Hospital Aurelia G. Boyer, New York Pres. Lanier Health @aboyernyp Kurt LeRoy @hitechadvice RN, MBA Hospital Services Capital Region Jason Cecil @JasonMCecil David Lundal Dean Health System @Dave_Lundal Medical Center @M_Chasin Texas Health Marc Chasin St. Luke's Edward Marx @marxists Resources Wyoming Medical Don Claunch @djclaunch Bill Rieger Flagler Hospital @pvbrieger Center Steward Health Care Drex DeFord @drexdeford Dale Sanders Northwestern Medical @drsanders Systems Mission Community Cook Childrens Dustin Fennell @dustin_fennell Jim Stalder @jstalder Hospital Medical Center Dirk Stanley, M.D., Cooley Dickinson Andrew Fenton NHS Oxfordshire @fentonaw @dirkstanley CMIO Hospital Beth Israel Deaconess St Vincents Health John Halamka, MD @jhalamka Tim Stettheimer @tstettheimer Med Ctr System Ferdinand Velasco Texas Health Mark Harvey Holzer Clinic @mark_harvey @ftvelasco MD Resources Community Hospital Joseph Hobbs @JOEtheCIO Jimmy Weeks Greenwich Hospital @jimmyweeks Anderson Memorial Hospital Steve Huffman @SteveHuffmanCIO Will Weider Ministry Health Care @CandidCIO Health System Franklin Community Ralph Johnson @RalphJohnsonII Health Network Contents are proprietary and confidential.
  • 4. Geographic Distribution Contents are proprietary and confidential.
  • 5. 12-Month Activity 52% average at least 1 tweet/workday Top 8 average nearly Tweet Volume 5 Tweets/Workday 8 8 7 8 Number of People 6 5 5 4 3 3 2 1 1 2 0 0-100 101-200 201-300 Series1 301-400 401-500 >500 Number of Tweets Tweets collected between 3/1/12 and 3/1/13 Contents are proprietary and confidential.
  • 6. Hashtags 29% of CIO Tweets contain Hashtags Hashtag Count 0 50 100 150 200 250 CHIME12 CIO CMIO healthit Sandy Healthcare EHR COBICs HIMSS13 ICD10 #FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage Tweets collected between 3/1/12 and 3/1/13 Contents are proprietary and confidential.
  • 7. Mentions 51% of CIO tweets mentioned at least one other account @Mention Count 0 50 100 150 200 250 300 350 400 nprnews HarvardBiz CIOCHIME texashealth EricTopol HealthcareWen marxists EHRworkflow ahier lsaldanamd Tweets collected between 3/1/12 and 3/1/13 Contents are proprietary and confidential.
  • 8. Most-Linked Domains 50% of CIO Tweets contained a link Domain Link Count 0 100 200 300 400 500 600 700 800 900 1000 nytimes.com npr.org paper.li blogspot.com histalk2.com advisory.com foursquare.com healthcareitnews.com apnews.com hbr.org time.com guardian.co.uk wsj.com youtube.com cnn.com fiercehealthit.com Tweets collected between 3/1/12 and 3/1/13 Contents are proprietary and confidential.
  • 9. Most-Linked Domains 50% of CIO Tweets contained a link Domain Link Count 0 100 200 300 400 500 600 700 800 900 1000 nytimes.com npr.org paper.li Notable Blogspot Sites blogspot.com CallITAnything .blogspot.com histalk2.com TexasHealthMoms advisory.com Ahier foursquare.com MedicalAdvisorJournals healthcareitnews.com ClinicalCommissioning apnews.com DrWes hbr.org InformaticsProfessor time.com guardian.co.uk wsj.com youtube.com cnn.com fiercehealthit.com Tweets collected between 3/1/12 and 3/1/13 Contents are proprietary and confidential.
  • 10. Most-Linked Blogs Halamka, Stanley, Weider and Marx lead the way Top Blogs Count 0 50 100 150 200 250 300 histalk2.com geekdoctor.blogspot.com well.blogs.nytimes.com blogs.hbr.org dirkmd.blogspot.com bits.blogs.nytimes.com blogs.wsj.com newoldage.blogs.nytimes.com opinionator.blogs.nytimes.com candidcio.com Contents are proprietary and confidential.
  • 11. Most-Discussed Topics eHealth dominates; mHealth much lower than in overall #HIT convos Conversation Topics EHR 390 Accountable Care 183 Ehealth 148 Big Data 116 Meaningful Use 110 Healthcare Cloud 69 Mobile Health 53 CPOE 46 HIE 45 Telehealth 30 Interoperability 29 Medical Apps 22 Insurance Exchange 13 Medical Home 11 Clinical Decision Support 6 Hosptial IT 3 Personal Health Records 2 National Coordinator 2 Mobile Monitoring 2 E Prescription 2 Health Information Management 1 Continuity of Care 1 0 50 100 150 200 250 300 350 400 450 Tweets collected between 3/1/12 and 3/1/13 Contents are proprietary and confidential.
  • 12. Most Popular Health IT Topics in the Past Year Based on analysis of Health IT topics in news and Twitter Mobile Health 22.0% eHealth 17.9% Wireless Health 10.5% Telehealth 9.5% Electronic Health Records 7.9% Big Data 4.5% Meaningful Use 4.4% Accountable Care 3.6% Healthcare Cloud 2.6% Health Information Exchange 2.5% Continuity of Care 2.1% ONC 2.1% Medical Apps 1.9% Interoperability 1.8% Health Information Management 1.1% Hospital IT 1.1% ePrescribing 1.1% Medical Homes 1.1% Mobile Monitoring 0.5% Personal Health Record 0.3% Clinical Decision Support 0.3% CPOE 0.3% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% Prevalence in Health IT Conversation Source: Radian6 and WCG analysis
  • 13. Recent Trending of Health IT Conversation (past 3 months) Big Data, 41% Accountable Care, 24% Mobile Health, 21% Interoperability, 20% eHealth, 19% Continuity of Care, 18% Hospital IT, 18% Electronic Health Records, 16% CPOE, 14% Mobile Monitoring, 13% Medical Homes, 13% Wireless Health, 11% Meaningful Use, 10% Health Information Exchange, 9% Telehealth, 9% Healthcare Cloud, 8% ONC, 7% Medical Apps, 1% Personal Health Record, 1% Health Information ePrescribing, -17% Management, 1% Clinical Decision Support, - 26% -40% -30% -20% -10% 0% 10% 20% 30% 40% 50% Percentage Change in Average Monthly Mentions (Past 3 Months compared to Past Year) Source: Radian6 and WCG analysis
  • 14. wcgworld.com @wcgworld Contents are proprietary and confidential.