Can our human-centered approach support design AI?

1. 13th November 2019
Artificial
Intelligence
Design for
Autism

2. Can our human-centered approach support
design AI?

3. When it comes to AI…
There is a strong focus on Artificial Intelligence models and,
usually, the design process starts from AI constraints.
But...What if we change the perspective?

4. Not testing a model on people, but creating
it from people. Not solving produced ethical
problems, but prevent them.

5. Autism

6. Our journey
Dataset definition Probe design
Quantitative data collection
Design journey
AI journey Collaborative activities
Research activities
Model design
User research

7. Our journey
Probe
Quantitative data
Dataset structure
Interviewing educators
Interviewing parents
Interviewing therapists
Co-discovery workshop
Co-define workshop
Observing
User research

10. Do we need a co-design tool?

11. The Evolution Map
SYSTEM KNOWLEDGE INTERACTION 1
EventPersonas Name Personas NameUser feedback
SYSTEM KNOWLEDGE
System output
What the system detects
and asks
What the system suggests What feedback the system
collects
Triggering event User action User feedback to the system
Characteristics that are
key features for the
model.
Specific characteristics
that are updated with
feedback.

12. SYSTEM KNOWLEDGE INTERACTION 1
EventPersonas Name Personas NameUser feedback
SYSTEM KNOWLEDGE
System output
What the system detects
and asks
What the system suggests What feedback the system
collects
Triggering event User action User feedback to the system
Characteristics that are
key features for the
model.
Specific characteristics
that are updated with
feedback.
Let's start defining knowledge

13. SYSTEM KNOWLEDGE INTERACTION 1
EventPersonas Name Personas NameUser feedback
SYSTEM KNOWLEDGE
System output
What the system detects
and asks
What the system suggests What feedback the system
collects
Triggering event User action User feedback to the system
Characteristics that are
key features for the
model.
Specific characteristics
that are updated with
feedback.
Bringing user's story

14. SYSTEM KNOWLEDGE INTERACTION 1
EventPersonas Name Personas NameUser feedback
SYSTEM KNOWLEDGE
System output
What the system detects
and asks
What the system suggests What feedback the system
collects
Triggering event User action User feedback to the system
Characteristics that are
key features for the
model.
Specific characteristics
that are updated with
feedback.
Updating the knowledge

15. The Evolution Map... in action!

16. We are caring about:
• Bringing different perspectives about the child
• Collecting information through open-ended questions to avoid
the confirmation bias
• Introducing thresholds to update and customize machine
outputs
Avoiding human biases

17. Can our human-centered approach support
design AI?

19. Let's get in touch!
corinne.schillizzi@nttdata.com
anna.focaroli@nttdata.com
13th November 2019