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S ALVO
                                 “Service to the Line, On the Line, On Time”

Vol. 12, No. 3	                         U.S. Army Watervliet Arsenal, Watervliet, NY                                   Mar. 31, 2012




            Arsenal’s
   Greatest Generation Speaks                                                                                   Photo by John B. Snyder
  Tom and Theresa Lyons, who both worked at the Arsenal during World War II, share a lighthearted moment during an interview with the
  Arsenal’s public affairs officer. Tom eventually retired from Benét Laboratories in 1973.


                     By John B. Snyder                              small city called Watervliet. Now in his 90s, Tom said he
                                                                    can’t imagine living anywhere else.
      Before they became part of the Greatest Generation,               Tom grew up in the 1930s in a local boarding house
  they were simply men and women who struggled to                   with his mother and two sisters. As a child, he didn’t
  survive the daily challenges of something called the              have the playground that one would see today with great
  Great Depression. Although they were often out of                 slides, sand boxes, and swings. His playground was the
  work, hungry, and depressed, millions of Americans                Hudson River. He said that he loved that old river then
  somehow weathered through those years and some,                   and he still does today.
  even raised families. The fabric of America may have                  Although Tom rarely leaves his home due to some
  been tattered by nearly 10 years of tough economic                of the effects of simply being over 90, he said he often
  depression, but it never gave way. Tom Lyons was part             thinks about the great years he had in Watervliet and of a
  of that fabric then and we are better off today because he        place called the Watervliet Arsenal.
  was.
      Tom lives today just up from the Hudson River in a                   Story continues on page 3, see Greatest


   Who are the Elfuns?             Commander’s Column                  Production Planners             Women’s History Month
        Page 2                          Page 4                               Page 5                           Page 6
Page 2						                                                Salvo	 		                                                 Mar. 31, 2012


    Arsenal engages
          the
     Elfuns...who?
                     By John B. Snyder

   When the Watervliet Arsenal received a call late last
year from a group called the Elfuns Society requesting
that someone brief them at one of their meetings about                                                          Photo by John B. Snyder
the Arsenal, the call was at first taken with a bit of            The Arsenal Commander Col. Mark F. Migaleddi addressing the more
skepticism. After all, the Arsenal was well aware of              than 80 General Electric Elfuns and spouses at their monthly meeting
local groups such as the VFW (Veterans of Foreign                 in Schenectady, N.Y. Migaleddi starts the discussion by talking about
                                                                  the Arsenal’s history.
Wars), DAV (Disabled American Veterans), but the
Elfuns?                                                           their March 20th meeting.
   Well, it turned out that the Elfuns are in some ways              During the one-hour presentation, Migaleddi and
like the Arsenal. Elfuns are part of the General Electric         Bennett walked more than 80 Elfuns and spouses
Company, which was incorporated about 30 minutes                  through the Arsenal’s nearly 200-year history — Benét
from the Arsenal in Schenectady, N.Y.                             Labs celebrates its 50th Anniversary this year —and
    GE has been conducting research, design, and                  through the hundreds of product lines that are currently
product development for the military for about 100                being researched, designed, and manufactured at the
years. Just a kid when compared to the Arsenal, which             Arsenal.
has been supporting our nation’s military for 198 years.             Joseph J. Osvald, the Schenectady Elfuns Vice-
But the similarities between the Elfuns and the Arsenal           Program Chairman, said that he was amazed with all the
go beyond that of service to our military — both                  work that was going on at the Arsenal.
organizations have a rich history of supporting the local            “I knew they (Arsenal) made cannons, but I didn’t
community, too.                                                   know that they made such a wide variety of guns for
    Elfuns (a contraction of the words “Electrical Fund”)         tanks, howitzers, and for mortars,” Osvald said. “This
was founded as an organization of GE leaders in 1928 to           was a great presentation and we all enjoyed it.”
afford members a vehicle for financial investments and               Migaleddi said that engaging the Elfuns was a great
fraternal activities. Elfuns are individuals who are either       opportunity for the Arsenal because of the values the
working at GE or have retired from GE and who have                Arsenal shares with them, such as support to our military
or had senior leadership positions. The organization has          and to the community, and because this was an audience
since become very active in community service.                    that the Arsenal had not previously engaged.
    Once the Arsenal added the Elfuns to its list of                 So, the next time a local organization with a strange
military acronyms, Arsenal Commander Col. Mark F.                 name calls, the Arsenal will not be as skeptical due in
Migaleddi and Benét Laboratories Director Lee Bennett             part to the great relationship the Arsenal now has with
said they would provide an overview to the Elfuns at              the GE’s Elfuns.

Commander, Col. Mark F. Migaleddi           The Arsenal Salvo is an authorized monthly publication for members of the Department
Public Affairs Officer, John B. Snyder   of Defense. Contents of the Salvo are not necessarily the official views of, or an endorse-
Editor, John B. Snyder                   ment by the U.S. Government, the Department of Defense, the Department of the Army, or
Photographer: John B. Snyder
                                         the Watervliet Arsenal.
Arsenal Facebook Page @                     News may be submitted for publication by sending articles to Public Affairs Officer,
                                         1 Buffington Street, Bldg. 10, Watervliet, NY 12189, or stop by office #102, Bldg 10,
http://on.fb.me/sq3LEm                   Watervliet Arsenal. The editor may also be reached at (518) 266-5055 or by e-mail:
                                         john.b.snyder.civ@mail.mil. The editor reserves the right to edit all information submitted
                                         for publication.
Page 3						                                                    Salvo 	         			                                 	 Mar. 31, 2012

                                                                          “During World War II, we often worked seven-days a
Greatest cont.                                                         week and the Big Gun Shop was always full of cannons,”
                                                                       Tom said. “What a great ride it was to work side-by-side
                                                                       with some of the greatest machinists the country has ever
    The Arsenal is an Army-owned and –operated                         known.”
manufacturing facility that has been in continuous operation              But being a wartime machinist also paid huge dividends
since the War of 1812. And after every military conflict               for Tom, but not in a monetary sense.
since 1813, military budgets have ebbed and flowed, as well               Once Tom had completed his apprentice training, one
as the Arsenal’s likelihood of survival.                               of his additional duties was to train new machine tool
    The period from the end of World War I to 1938 was a               operators. The training went so good that one of his trainees
time of significant belt-tightening at the Arsenal. After all,         married him in 1944.
many believed that World War I was the war to end all wars.               Tom would eventually enlist in the Army and served from
In those years, the Arsenal’s civilian workforce numbers               July 1944 to July 1946.
declined from approximately 1,600 during World War                          After the war, Tom remained at the Arsenal but slowly
I to about 350 by 1938. The military numbers                               moved away from working the mill and lathe machines,
experienced just as a dramatic drop having gone                             to a new passion called heat treatment. In fact, he
from nearly 220 enlisted men and officers to just five                      eventually became the foreman of the Arsenal’s heat
officers by 1938.                                                           treatment facility. His wife, Theresa, left the Arsenal
    But something happened at the Arsenal on Nov.                           after the war and went to work for a company called
14, 1938, that forever would change the Arsenal, as                                 Montgomery Wards.
well as Tom’s life.                                                                       His passion for heat treatment would
    Army Col. Richard H. Somers took                                                    eventually take him out of the machine
command on that day and he had the vision                                                shops and into a newly formed Army
and foresight to see that war was coming.                                                 research and design facility at the
In less than one year after taking                                                        Watervliet Arsenal called Benét
command, he had raised the Arsenal’s          City of Watervliet Mayor Michael Manning Laboratories. Tom is a charter member
workforce numbers from 350 to 1,000.                                                     of Benét Labs having been one of the first
Somers also reestablished the Apprentice                                                 employees of this new organization when it
School with an initial enrollment of 45. Due directly to               opened its doors on May 9, 1962. Tom retired from Benét
Somers’ initiatives, this was the first time in the Arsenal’s          Labs in 1973 at age 52.
history that it had ramped up its capability to support a                 Watervliet Mayor Michael Manning said that Tom and
nation at war before the first shots were fired.                       Theresa are the exception rather than the rule today.
    Those actions taken by Somers opened the door for Tom,                “In an era when families move every few years in search
as well as for thousands of others, to move out the Great              of better jobs or better schools for their children, a lifelong
Depression and into a steady job. Tom started his work                 resident is typically only 10 years old,” Manning said. “But
at the Arsenal in 1940. But not having had any previous                Tom and Theresa have a 90-year investment in the City of
mechanical experience, Tom said he was placed into the                 Watervliet.”
newly restarted three-year apprentice program.                            “They grew up here, they went to school here, found
    “What was great about the apprentice program was                   work here, raised a family here, and when their work was
that we had to learn how to operate every machine at the               done, they retired here,” Manning said. “I don’t know how
Arsenal,” Tom said. “When I graduated in 1943, I had the               you can measure the affect that Tom and Theresa have had
confidence that I could work in any section at the Arsenal.”           on the Watervliet community, but suffice it for me to say it
    Those were great years not only for Tom, but also for the          must be powerful.”
Arsenal.                                                                  Today, Tom thanks the Army for a great pension that
    Former NBC news anchor Tom Brokaw has called the                   allows him to live a comfortable life. He said he thinks
World War II period of time as the Greatest Generation for             about the good old days as an apprentice when attended
America. This is true for the Arsenal, too.                            class alongside some of the Arsenal legends, such as Fred
    During the Arsenal’s Greatest Generation years, its                Clas, who was Director of Operations for 22 years, and
workforce numbers jumped to more than 9,300, about                     Thomas Kucskar, who as Chief of Manufacturing during the
one-third of which were women. And from the time that                  Vietnam War supervised more than 2,000 workers.
Pearl Harbor was attacked to the landing on the beaches of                But one of his finest memories of those Greatest
Normandy, more than 23,000 cannons were manufactured                   Generation years is of a young woman who was the
with a better than 99 percent on-time delivery rate. Those             Arsenal’s equivalent to “Rosie the Riveter.” He and Theresa
numbers would never again be equaled.                                  have now been married for 67 years.
Page 4						                                               Salvo	                                                 Mar. 31, 2012



               Commander’s
                 Corner
    The month of March for those who live in the Northeast
is often a month full of hope — hope that the long, cold win-
ter will soon end. This year was different, however, in that
this has been an untraditional winter with record breaking
warmth.
    I have noticed a lot of employees keep their New Year’s
                                                                                                      Photo by John B. Snyder
resolutions by improving their exercise habits ─ congratula-
tions my “gym rat” partners. For those of you who fell off      and non-valued added steps and processes for our custom-
the wagon, Spring is a great time to hop back on the exercise   ers. When you’re doing something, ask yourself, would the
and eat right wagon. There are a lot of employees walking       customer want to pay for this step? Quite simply, we have
at lunch and working out after work. Find a partner and join    to be better tomorrow than we are today in order to remain
in the fun.                                                     competitive.
    On April 14, the Albany County American Legion Aux-             Second, we have to aggressively research, plan, and seek
iliary is sponsoring a “They Marched for us…Let’s Walk          out new work or product lines. For the last several months, I
for Them” Walkathon at The Crossings of Colonie. This           have petitioned a small group of your fellow workers to con-
event will raise money for the VA Medical Center and Fisher     duct a Business Development Value Stream Analysis, which
House. I ask for your support to put together a team. Please    was followed by another team now doing market research
contact Kyle Buono, if you are interested.                      and targeting for new avenues of revenue. We will also be
    Now back to the weather. This year’s weather phenom-        staffing a Business Development Office in the near future.
enon will give us opportunities that we wouldn’t have had           Third, our strategic planning efforts must be aligned with
if the environment had not changed. The changing winds in       our higher headquarters and the environment. I WILL NOT
regards to future defense budgets will also guide us to op-     waiver on our vision, which is to be DoD’s manufacture of
portunities that we had not previously known.                   choice specializing in cannons, mortars, and associated ma-
    For those of you who have been following the news re-       teriel and other complex machined items.
garding the budget discussions between the Pentagon and             Last, but no less important, is Safety. Our goal is to have
Congress know that the environment for future defense           ZERO accidents. We have a Safety Office, but everybody
dollars is rapidly changing. We have stopped combat opera-      is a safety officer. We have a talented and well-experienced
tions in Iraq and we are currently withdrawing troops out of    workforce and I need everyone to use their experience and
Afghanistan. Combine this with the fact that our country is     training to look at areas where we can improve the Arsenal’s
running trillion-dollar deficits places us in an environment    safety. I have a new Commander’s Award for Safety coming
that is totally different from what we have known over the      out soon and we will be conducting another Safety Stand-
past decade.                                                    Down Day this summer.
    To many at the Arsenal, this new environment may mean           I need your support to keep your eye on these balls. You
uncertainty as we do not yet know how the defense budget        can either be part of the cohort that sits back and worries
will play out. But, just as the weather has now given us        about what the future may bring, or you can be part of the
opportunities that we may not have foreseen last October,       team that helps ensure the long-term viability of the Arsenal.
I look at the current budget discussions as creating an envi-   I hope that you all join me on the team that helps shape our
ronment of opportunities for us, too.                           environment for continued success.
    Not that we have ever been laid back and simply ac-
cepted business as usual during the heavy production days
during Operations Iraqi Freedom and Enduring Freedom, the
declining defense budget forces us to re-look our entire op-
erations to ensure our long-term viability.
    We are working hard on four main fronts.
                                                                                   Mark F. Migaleddi
    First, we are deploying LEAN as a continuous process                             Commanding
improvement tool to become very efficient is all aspects of                         Manufacturer 6
production. LEAN is about seeing and eliminating waste
Page 5						                                                  Salvo	                                                   Mar. 31, 2012



    A world where stubby-pencil errors
     may cost the Arsenal thousands
         By John B. Snyder                                                                    ing a quote or the production plan
                                                                                              for an order — it is files, old files.
                                                                                                  Just outside the bowels of the
    Imagine the stress involved in                                                            production planning office is a room
having a job where a simple, stubby-                                                          solely dedicated to storing files,
pencil error in a calculation may                                                             thousands of them.
mean that your business will lose                                                                 Tom Ruchlicki, a long-time pro-
out on a multimillion dollar order.                                                           duction planner, said that each file
Or worse yet, your calculation may                                                            tells the complete history of every
have helped your company get the                                                              product manufactured at the Arsenal,
order but then you find out that the                                                          from a firing pin to an Abrams Tank
manufacturing costs to support the                                                            cannon, since the early 1970s.
order may cost your company hun-                                                                  “Our files go back to the Vietnam
dreds of thousands of dollars.                                                                War,” Ruchlicki said. “And in each
    Why would anyone want that                                                                file, there are documents that explain
job? But some do and the Watervliet                                                           the quote process, the tools required,
Arsenal is fortunate that they have                                                           the production schedule, the speed
stepped up into the world of produc-                                                          of machines, down to the length of
tion planning. Some have said this                                                            each cut made on a piece of steel to
is the most detailed job at the Arse-                                Photo by John B. Snyder manufacture that product.”
nal, which says a lot considering that Arsenal Production Planning Supervisor Mike               Dumas added that one of the best
Arsenal machinists work in a world Dumas, left, and Planner Tom Ruchlicki show the by-products coming out of these files
of thousandths-of-an-inch measured documentation that they maintain for every product. is the history of what went right or
cuts.                                     and capacity very well, they also know             wrong during the production cycle.
    In a rarely visited area, in a build- such detailed information as to how               In essence, what the Army calls an
ing that was built right after World      much time it takes to make each cut               After Action Review.
War I, a small team of 10 planners        on a tube. This high level experience                 “When we get a request for a
develop the production plan for every and depth of knowledge directly affects               quote, we turn to these files to see if
order that comes into the Arsenal.        whether or not the Arsenal obtains a              we have manufactured that product
In fiscal year 2011, these planners       profit or a loss, both of which are not           line before or maybe a similar product
worked on hundreds of orders that         desirable actions.                                line,” Dumas said. “Then as we build
were valued at nearly $100 million.          As an Army-owned and –operated                 the quote, we factor in the lessons
    “Our work begins when the request manufacturing facility, the Arsenal has               learned from the previous order to en-
for a quote comes to the Arsenal for a a very thin margin of error in its rev-              sure we hit the target between a profit
specific product, such as for a 120mm enue generated from sales. The Arsenal                or a loss.”
cannon for an Abrams Tank, and it         works on a cost-reimbursable basis,                   The lessons learned speak about
continues throughout the life cycle of which means that it cannot plan for a                such things as to whether or not a spe-
the manufactured product,” said Mike profit nor have a loss from a product                  cialized heat treatment worked down
Dumas, supervisor of production           line. For example, if there are any cost          to did the Arsenal use the right angles
planning at the Arsenal. “In essence,     savings realized during the production            of cuts on the product to what process-
we track a product from its concept to cycle, the savings are returned to the               es and procedures were not required
its grave.”                               customer, who in the end is the Ameri-            that resulted in reduced manufacturing
    The production planners are not       can taxpayer. If there is a loss, the             time.
the folks who come to the Arsenal         Arsenal cannot turn to the customer and               Such is the life of being a produc-
right after school. The Arsenal’s 10      say you owe more. That is why each                tion planner at an Army-owned and –
planners have more than 200,000           calculation performed during the request          operated manufacturing center. Razor
hours of experience in just about all     for quote process is painstakingly veri-          thin margins of error managed by just
phases of production, from forge op-      fied over and over again.                         a handful of folks who have the most
erations to tool design.                      Surprisingly, in an era of high tech it       detailed job at the Watervliet Arsenal.
    They are skilled artisans who not     isn’t high tech that provides the launch              Why would anyone want this job?
only know the Arsenal’s capabilities      point for these planners when calculat-               Some do, and we are glad they did.
Page 6						                                                     Salvo	 		                                                  Mar. 31, 2012


  Arsenal celebrates
Women’s History Month
                         By Mark Koziol
                         Arsenal Museum

   The National Emergency declared by President
Roosevelt in September 1939 led to a slow increase in
employment at the nation’s defense plants. In Janu-
ary 1942, the Arsenal’s total employees numbered 5,312
workers. By December, the number had increased to a
staggering 9,332 employees, of which 2,905 were women.
   At the start of the year, women were being hired as tool
keepers, gage checkers and mechanic learners. As men
increasing went to war, via enlistment and the draft,
women increasingly took their place in the factories and
assumed the roles of skilled workers.
   During this time, Arsenal women
were inspectors, crane and machine
operators, did engine and vehicle
repairs, tool grinding, welding, lathe work,
and operated the 40-ton diesel-engine train
used to move freight cars throughout the
Arsenal. Mastering each of these skilled
jobs shattered many prejudices and bar-
riers against women in the US to work in
factory jobs.
   The Arsenal women helped the Arsenal to
manufacturer more than 23,000 cannons from the
time of the 1941 attack on Pearl Harbor until the                                                                     Painting by
Normandy Invasion in 1944.                                                                                   Norman Rockwell for a Saturday
                                                                                                                 Evening Post Cover




                                                                                                 Photos provided by the Arsenal museum
   The Arsenal’s equivalent to Rosie the Riveter during World War II were, from left, Agnes Salsburg and Marion Gillette who are work-
   ing on the final steps of the bench operations of a large gun block and Dorothy Ostrom repairing an ordnance component by using
   an acetylene torch. Photos were taken in 1943.
Page 7   					                                                   Salvo				                                               Mar. 31, 2012



Vaudeville comes to the Arsenal ... sort of
                     By John B. Snyder                               tion cycle are returned to the customer, who in the end is the
                                                                     American taxpayer. The other challenge when compared
    “You want $102 million of new contract authority?” “Re- to a civilian business is that the Arsenal sets its prices 18-24
ally?” “Wow?”                                                        months ahead of the delivery date.
    So went the start of Stacey Marhafer’s closeout briefing            As tough as these parameters are for the Arsenal to work
to three instructors after a week-long training event at the         within — cannot have a profit or a loss — the Arsenal has
Watervliet Arsenal on the budgeting dynamics of something            been able to survive the numerous ebbs and flows of defense
called the Army Working Capital Fund. Marhafer works in              budgets going back to the War of 1812 due in some important
the Arsenal’s Resource Management activity.                          part to those who manage the Arsenal’s budget, such as Mar-
    The U.S. Army Materiel Command’s G-8 sent a training             hafer.
team to the Arsenal February 27 to March 2 to conduct an                During the course, resource managers learned the intrica-
Army Working Capital Fund Resource Management Advance cies of a process called Supply Management Army where
Course. In addition to 15                                                                                   resource managers balance
Arsenal employees, the                                                                                      expenses and revenue to
class had students from                                                                                     come up with the optimum
HQDA, G-4; TACOM G-8;                                                                                       price for customers. The
and from Sierra Army De-                                                                                    Arsenal’s customers mainly
pot.                                                                                                        come from the U.S. Army,
    How the Arsenal is                                                                                      Navy, Air Force, and Ma-
funded to conduct opera-                                                                                    rine Corps. But the Arsenal
tions and maintenance of-                                                                                   also supports Foreign Mili-
ten surprises community                                                                                     tary Sales to such countries
and elected officials. Un-                                                                                  as Egypt and Estonia.
like other Army installa-                                                                                      Another critical piece
tions such as Fort Bragg                                                                                    of the training dealt with
in North Carolina or Fort                                                                                   balancing inventory re-
Sill in Oklahoma, the                                                                                       quirements to the budget.
Arsenal does not receive                                                                                    Here, the resource manag-
Congressional funding for                                                                                   ers learned how to deter-
maintenance , repair, or for                                                                                mine when to purchase,
the manufacturing of tubes                                                                                  how much to purchase, and
and various assemblies for                                                                                  when to use components to
such weapon systems as the                                                                                  support a product line.
Abrams Tank and the M777                                                                                        There was also training
155mm howitzer.                                                                                             on how to execute a Capital
    All funds required to                                                                                   Investment Program, which
maintain and operate the                                                          Photos by John B. Snyder allows for the acquisition
Arsenal comes from a pro- Top: The Arsenal’s resource managers, as well as other resource personnel of depreciable property and
                               from the Army G-4 staff, TACOM LCMC, and Sierra Army Depot are chal-
cess called a Revolving        lenged by a training team from CALIBRE. Bottom: Stacey Marhafer, stand-
                                                                                                           equipment to improve a
Fund. A Revolving Fund is ing, anticipates questions to her proposed plan.                                 product line or a process at
an account where Arsenal                                                                                   the Arsenal. During the last
income to fund its operations comes from its revenue that is         few years, the Arsenal has invested more than $50 million in
generated through military sales of its products. In addition        new equipment and electrical infrastructure that has not only
to the Watervliet Arsenal, there are 12 other Army industrial        made the Arsenal more efficient, it has also improved work-
operations that are funded via the Revolving Fund process.           force safety.
    Additionally, the Arsenal operates very similar to a civilian       Marhafer survived the intense grilling, as well as the other
manufacturing plant. Just as Ford Motor Company or Gener- 19 individuals who had to brief the three AWCF experts from
al Electric are very sensitive to profit and loss accountability,    CALIBRE. Some were so light on their toes and danced so
the Arsenal cannot operate at a loss, either. And, although the well that they would rival any song and dance routines in the
Arsenal is a government-owned and –operated manufacturing history of Vaudeville. Nevertheless, once the training was
center, there is no guarantee of future work.                        over, each one had to hang up their dancing shoes and go
    But unlike Ford and GE, the Arsenal cannot operate with          back to work — serious work to ensure the Army’s Industrial
a profit. Any savings that are realized during the produc-           Base is well-resourced and managed in the coming years.
Page 8						                                                  Salvo				                                               Mar. 31, 2012

                      Tina Pond’s
                     CPAC Corner
Notification of Personnel Actions (SF-50s)

Did you know you can view and print your personal SF-50s?
You can view/print any SF-50 that was processed for yourself
between 1997 through present time. All you need to do is follow
the instructions below (from a government/CAC-enabled com-
puter):

•	          Access the following website: www.cpol.army.mil;
•	          Click “Employee Portal Login/CAC”  (located at the top,   
              right side of page);
•	          Click “OK”;
•	          Click “OK” to confirm your certificate;
                                                                                                             Photo by John B. Snyder
•	          Click on the “Employee” tab;
                                                                       Jennifer Pusatere and James Ehman, both personnel
•	          Select “Go!” from the My SF-50 box. A list of your         specialists at the Arsenal, engage a prospective appli-
              SF-50s will populate to include the type of action and   cant during a recent job fair at RPI.
              effective date of each action.
•	          To view an SF-50, Click on the icon to the left of SF-50 you wish to view.  At this point, you can also
              print the SF-50, if you wish.

If you have any questions, contact the CPAC office at 266-4058 or 266-4054.




                             Memorial Day Parades
                               Save The Dates
      The Arsenal is participating in the Village of Green Island parade on
      Thursday, May 24th and the City of Watervliet parade on Monday, May 28th.

      For the Village of Green Island parade, we plan to only provide the bob-tailed
      truck and lowboy trailer float. Need a Driver!!! The Arsenal commander will
      speak at the end of parade ceremony.

      For the City of Watervliet, we plan to provide the full parade contingent with
      marchers. The Arsenal commander will speak at the end of parade ceremony.

      Green Island Parade kicks off at 6 p.m.
      City of Watervliet Parade kicks off at 10 a.m.
Page 9						                                              Salvo				                                           Mar. 31, 2012




                                                     By Karen Heiser

    “Gemba walk” describes routine walk-through inspections in production or service delivery work areas to support
development and sustainment of a lean culture.
    So, what is a gemba walk, really? What does gemba mean? Gemba, a Japanese word, means the place where the
process happens, where the work is being done. Not the manager’s office; not a conference room; but the actual loca-
tion where the actual people perform the actual work.
    Japanese detectives call the doughnut shops gemba, and Japanese TV reporters may refer to themselves as report-
ing from gemba.
    In business, gemba refers to the place where value is created; in manufacturing the gemba is the factory floor. It
can be any "site" such as a construction site, sales floor or where the service provider interacts directly with the cus-
tomer.
    Going to gemba also includes the offices where manufacturing and administrative support work is being done.
    In quality management, gemba means the manufacturing floor and value stream support processes. The idea is that
if a problem occurs, engineers, technicians and analysts must go there to understand the full impact of the problem,
gathering data from all sources.
    What distinguishes gemba walks from normal operations leaders’ walk throughs?
    The objective of gemba walking on a regular basis is to support implementation and sustainment of a lean culture.
The individual doing the gemba walk is expected to have a real-world grasp of what it takes to translate lean concepts
into action; and share that knowledge on their walks. Looking for waste, questioning process, looking for standard
work, and soliciting opportunities for improvement from people doing the work are all part of a gemba walk.
    Gemba walks are all about getting out into the workplace. They afford company leaders, managers and supervisors
a reliable and simple means of supporting an improvement structure and encouraging process standardization. They
are designed to nurture the systematic development of an organization’s, and its members’ capabilities to recognize
opportunities for lean and lean management applications. The Gemba Walk is a key component in the creation and
sustainment of improvement.

                                      Things to Consider on a Gemba Walk
1. General Housekeeping
	        Workplace clutter
	        Poor lighting
	        Unsafe conditions
	        Adequate waste removal
	        Clearly marked exits, aisles, walkways, all point-of-use areas
2. High concentrations of Work in Process
	        Up-stream and down-stream
	        At point-of-use
	        Damaged product
	        Non-standard containers
	        Old inventory tags
3. Display of information and measures
	        Bulletin boards with up-to-date information
	        Workplace activity boards are up-to-date
4. Equipment Appearance
	        Visible maintenance records are current
	        Leaks of air, oil, fluid, lubrication
	        Main body clean
	        Guarding in position
5. In-plant Office Space
	        Well organized
	        Free of clutter
Page 10						                                                     Salvo	 			                                                  Mar. 31, 2012


    AMC Commander’s
         Visit
                           March 21st




                                                                                                                    Photos by John B. Snyder
Left: Ed McCarthy, Arsenal deputy commander, briefs Gen. Ann E. Dunwoody, AMC commanding general, about the detailed work that goes
into mortar sustainment. Center: Arsenal Commander Col. Mark F. Migaleddi explains to Dunwoody about the improvements the Arsenal has
made to 105mm breech blocks. Right: Dunwoody awards her commander’s coin for excellence to Hugh McNamara.



  Never bet against the Arsenal’s electrical guru
                                                    The Arsenal’s Electrical
                                                    Engineer, Benjamin Dedjoe,
                                                    proved the Arsenal’s public
                                                    affairs officer wrong...again.  
                                                    In early March, Dedjoe told
                                                    the PAO that he could re-
                                                    place a major substation in
                                                    one of the manufacturing
                                                    buildings within 30 hours.
                                                    The PAO thought no way.  
                                                    He did it!




                                                                                                                      Photos by John B. Snyder
Left: Benjamin Dedjoe inspects the various parts of the substation with a concerned look that maybe he promised too much. Center: Dedjoe
talking to Joseph Bott III, the industrial subcontractor from Wynantskill, N.Y., about what was required and how fast it needed to be done.
Right: Like a proud father, Dedjoe shows off his efforts claiming that he made it happen within the 30-hour time frame. Note...Dedjoe did not
allow the public affairs officer to verify his claim until the 48-hour mark, but how could anyone argue with his smile.
Page 11						                                                 Salvo	 			                                        Mar. 31, 2012


 It’s coming, it’s coming, it really is...
                 By Maj. Donald Freer                          and control; work site analysis; safety and health training;
                                                               and management commitment and worker involvement.
We have been hearing “it’s coming, it’s coming” for more
than two years and just maybe, it is. What I’m talking         To participate, employers must submit an application to
about is our effort to attain a STAR Certification in the      OSHA and undergo a rigorous on-site evaluation by a team
Voluntary Protection Program or VPP. As the new mem-           of safety and health professionals. Union support is re-
ber on the Arsenal’s safety team, I want to update you         quired for applicants represented by a bargaining unit. VPP
and let you know that we are moving forward for VPP            participants are re-evaluated every three to five years to
certification.                                                 remain in the programs. VPP participants are exempt from
                                                               OSHA programmed inspections while they maintain their
This summer, we expect to host                                                             VPP status.
an on-site review by the Depart-
ment of Defense’s VPP Center                                                               VPP participation often brings
of Excellence followed by our                                                              the following benefits:
application to the Occupational
Safety and Health Administra-                                                               •	     reduced numbers of
tion (OSHA) for an audit pursu-                                                             worker fatalities, injuries, and
ant to STAR Certification.                                                                  illnesses;
                                                                                            •	     lost-workday case rates
VPP represents just one part                                                                generally 50 percent below
of the OSHA’s effort to extend                                                              industry averages;
worker protection beyond the minimum required by               •	       lower workers’ compensation and other injury-and-
OSHA standards. The VPP program recognize employers            illness-related costs;
and workers in private industry and federal agencies who       •	       improved employee motivation to work safely,
have implemented effective safety and health manage-           leading to a better quality of life at work;
ment systems and maintain injury and illness rates below       •	       positive community recognition and interaction;
national Bureau of Labor Statistics averages for their         •	       further improvement and revitalization of already-
respective industries.                                         good safety and health programs; and a
                                                               •	       positive relationship with OSHA.
In VPP, management, labor, and OSHA work coopera-
tively and proactively to prevent fatalities, injuries, and    SOURCE NOTE: OSHA’S VPP website and Job Hazard
illnesses through a system focused on: hazard prevention       Analysis (Revised, 2002) publication.


                                                                Always something new
                                                                  at the Arsenal's
                                                                     AAFES PX.

                                                                Remember...a portion
                                                                  of the profits is
                                                                returned back to the
                                                                 Arsenal to support
                                                                 MWR facilities and
                                                                       events
Page 12   					                              Salvo	 	         	                       Mar. 31, 2012




          Equipment Reservations Now Being Taken
            Watervliet Arsenal Outdoor Recreation Equipment Usage Fees

PAVILION                       PER DAY                                            DEPOSIT
Watervliet Arsenal Pavilion    $100.00                                            $100.00
BOATING                        PER DAY                  PER WEEK   WEEKEND        DEPOSIT
Canoe (4)                        10.00                     40.00     15.00
Kayak (2)                        15.00                     45.00     20.00        $25.00
CAMPING
New Camping Backpacks (2)         3.00                    12.00        5.00
New Large Coolers (2)             3.00                    10.00        5.00
Cot (Commercial) (3)              3.00                    10.00        5.00
Lantern (w/o fuel) (4)            3.00                    12.00        5.00
Camping Stove (w/o fuel) (4)      3.00                    15.00        5.00
Tent (8’ x 7’) (Sleeps 3) (1)     5.00                    30.00       10.00
Tent (Backpacking 10 x 10) (1)    5.00                    30.00       10.00
Tent (16’ x 10’) (Sleeps 8) (1) 10.00                     45.00       20.00
Little Pop-up (4 Total)          30.00                   160.00       70.00       $100.00
Big Pop-up (4) (Sleeps 4-6)      40.00                   180.00       80.00       $100.00
New Pop-up (1) (Sleeps 5)        45.00                   205.00       90.00       $100.00
Canopy (20’x 20’) (4)                                   $80 Flat Rate
Instant Set up Canopy (12’x 12’) (1)                    $25 Flat Rate
Instant Set up Canopy (10’x 10’) (3)                    $25 Flat Rate
2 Rosario Bikes (With Helmets)    3.00                    10.00        5.00
Baseball Gloves (11) and Helmets 6.00                     36.00       12.00
Golf Clubs (Right Handed) (1)    10.00                    25.00       15.00
WINTER
Snow Shoes (2)                    5.00                    20.00      10.00        $25.00
Cross Country Skis (2)           10.00                    25.00      15.00        $25.00
GAMES
Volleyball Set and Lines (1)      2.00                    10.00       5.00
Badminton Set (1)                 2.00                    10.00       5.00
Small Table Tennis Set (1)        2.00                    10.00       5.00
Bocce Set (1)                     2.00                    10.00       5.00
Croquet Set (1)                   2.00                    10.00       5.00
Horseshoes Set (1)                2.00                    10.00       5.00
Disc Golf Set (1)                 2.00                    10.00       5.00
Flag Football Equipment (1)       2.00                    10.00       5.00
Bundle Set (Includes all 8)      10.00                    30.00      20.00

NOTE: Late fees will be charged at twice the per day rate.
Turn in time is 1200. Weekend rate is from Friday 1200 to Monday 1200
A $100.00 refundable security/cleaning deposits are required for the pop-ups. All items must be
clean when returned or user will be charged a cleaning fee.
Make Checks out to MWR. To make a Reservation contact Kyle Buono (518)266-4829

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Watervliet Arsenal's Newsletter: Salvo 31 March 2012

  • 1. S ALVO “Service to the Line, On the Line, On Time” Vol. 12, No. 3 U.S. Army Watervliet Arsenal, Watervliet, NY Mar. 31, 2012 Arsenal’s Greatest Generation Speaks Photo by John B. Snyder Tom and Theresa Lyons, who both worked at the Arsenal during World War II, share a lighthearted moment during an interview with the Arsenal’s public affairs officer. Tom eventually retired from Benét Laboratories in 1973. By John B. Snyder small city called Watervliet. Now in his 90s, Tom said he can’t imagine living anywhere else. Before they became part of the Greatest Generation, Tom grew up in the 1930s in a local boarding house they were simply men and women who struggled to with his mother and two sisters. As a child, he didn’t survive the daily challenges of something called the have the playground that one would see today with great Great Depression. Although they were often out of slides, sand boxes, and swings. His playground was the work, hungry, and depressed, millions of Americans Hudson River. He said that he loved that old river then somehow weathered through those years and some, and he still does today. even raised families. The fabric of America may have Although Tom rarely leaves his home due to some been tattered by nearly 10 years of tough economic of the effects of simply being over 90, he said he often depression, but it never gave way. Tom Lyons was part thinks about the great years he had in Watervliet and of a of that fabric then and we are better off today because he place called the Watervliet Arsenal. was. Tom lives today just up from the Hudson River in a Story continues on page 3, see Greatest Who are the Elfuns? Commander’s Column Production Planners Women’s History Month Page 2 Page 4 Page 5 Page 6
  • 2. Page 2 Salvo Mar. 31, 2012 Arsenal engages the Elfuns...who? By John B. Snyder When the Watervliet Arsenal received a call late last year from a group called the Elfuns Society requesting that someone brief them at one of their meetings about Photo by John B. Snyder the Arsenal, the call was at first taken with a bit of The Arsenal Commander Col. Mark F. Migaleddi addressing the more skepticism. After all, the Arsenal was well aware of than 80 General Electric Elfuns and spouses at their monthly meeting local groups such as the VFW (Veterans of Foreign in Schenectady, N.Y. Migaleddi starts the discussion by talking about the Arsenal’s history. Wars), DAV (Disabled American Veterans), but the Elfuns? their March 20th meeting. Well, it turned out that the Elfuns are in some ways During the one-hour presentation, Migaleddi and like the Arsenal. Elfuns are part of the General Electric Bennett walked more than 80 Elfuns and spouses Company, which was incorporated about 30 minutes through the Arsenal’s nearly 200-year history — Benét from the Arsenal in Schenectady, N.Y. Labs celebrates its 50th Anniversary this year —and GE has been conducting research, design, and through the hundreds of product lines that are currently product development for the military for about 100 being researched, designed, and manufactured at the years. Just a kid when compared to the Arsenal, which Arsenal. has been supporting our nation’s military for 198 years. Joseph J. Osvald, the Schenectady Elfuns Vice- But the similarities between the Elfuns and the Arsenal Program Chairman, said that he was amazed with all the go beyond that of service to our military — both work that was going on at the Arsenal. organizations have a rich history of supporting the local “I knew they (Arsenal) made cannons, but I didn’t community, too. know that they made such a wide variety of guns for Elfuns (a contraction of the words “Electrical Fund”) tanks, howitzers, and for mortars,” Osvald said. “This was founded as an organization of GE leaders in 1928 to was a great presentation and we all enjoyed it.” afford members a vehicle for financial investments and Migaleddi said that engaging the Elfuns was a great fraternal activities. Elfuns are individuals who are either opportunity for the Arsenal because of the values the working at GE or have retired from GE and who have Arsenal shares with them, such as support to our military or had senior leadership positions. The organization has and to the community, and because this was an audience since become very active in community service. that the Arsenal had not previously engaged. Once the Arsenal added the Elfuns to its list of So, the next time a local organization with a strange military acronyms, Arsenal Commander Col. Mark F. name calls, the Arsenal will not be as skeptical due in Migaleddi and Benét Laboratories Director Lee Bennett part to the great relationship the Arsenal now has with said they would provide an overview to the Elfuns at the GE’s Elfuns. Commander, Col. Mark F. Migaleddi The Arsenal Salvo is an authorized monthly publication for members of the Department Public Affairs Officer, John B. Snyder of Defense. Contents of the Salvo are not necessarily the official views of, or an endorse- Editor, John B. Snyder ment by the U.S. Government, the Department of Defense, the Department of the Army, or Photographer: John B. Snyder the Watervliet Arsenal. Arsenal Facebook Page @ News may be submitted for publication by sending articles to Public Affairs Officer, 1 Buffington Street, Bldg. 10, Watervliet, NY 12189, or stop by office #102, Bldg 10, http://on.fb.me/sq3LEm Watervliet Arsenal. The editor may also be reached at (518) 266-5055 or by e-mail: john.b.snyder.civ@mail.mil. The editor reserves the right to edit all information submitted for publication.
  • 3. Page 3 Salvo Mar. 31, 2012 “During World War II, we often worked seven-days a Greatest cont. week and the Big Gun Shop was always full of cannons,” Tom said. “What a great ride it was to work side-by-side with some of the greatest machinists the country has ever The Arsenal is an Army-owned and –operated known.” manufacturing facility that has been in continuous operation But being a wartime machinist also paid huge dividends since the War of 1812. And after every military conflict for Tom, but not in a monetary sense. since 1813, military budgets have ebbed and flowed, as well Once Tom had completed his apprentice training, one as the Arsenal’s likelihood of survival. of his additional duties was to train new machine tool The period from the end of World War I to 1938 was a operators. The training went so good that one of his trainees time of significant belt-tightening at the Arsenal. After all, married him in 1944. many believed that World War I was the war to end all wars. Tom would eventually enlist in the Army and served from In those years, the Arsenal’s civilian workforce numbers July 1944 to July 1946. declined from approximately 1,600 during World War After the war, Tom remained at the Arsenal but slowly I to about 350 by 1938. The military numbers moved away from working the mill and lathe machines, experienced just as a dramatic drop having gone to a new passion called heat treatment. In fact, he from nearly 220 enlisted men and officers to just five eventually became the foreman of the Arsenal’s heat officers by 1938. treatment facility. His wife, Theresa, left the Arsenal But something happened at the Arsenal on Nov. after the war and went to work for a company called 14, 1938, that forever would change the Arsenal, as Montgomery Wards. well as Tom’s life. His passion for heat treatment would Army Col. Richard H. Somers took eventually take him out of the machine command on that day and he had the vision shops and into a newly formed Army and foresight to see that war was coming. research and design facility at the In less than one year after taking Watervliet Arsenal called Benét command, he had raised the Arsenal’s City of Watervliet Mayor Michael Manning Laboratories. Tom is a charter member workforce numbers from 350 to 1,000. of Benét Labs having been one of the first Somers also reestablished the Apprentice employees of this new organization when it School with an initial enrollment of 45. Due directly to opened its doors on May 9, 1962. Tom retired from Benét Somers’ initiatives, this was the first time in the Arsenal’s Labs in 1973 at age 52. history that it had ramped up its capability to support a Watervliet Mayor Michael Manning said that Tom and nation at war before the first shots were fired. Theresa are the exception rather than the rule today. Those actions taken by Somers opened the door for Tom, “In an era when families move every few years in search as well as for thousands of others, to move out the Great of better jobs or better schools for their children, a lifelong Depression and into a steady job. Tom started his work resident is typically only 10 years old,” Manning said. “But at the Arsenal in 1940. But not having had any previous Tom and Theresa have a 90-year investment in the City of mechanical experience, Tom said he was placed into the Watervliet.” newly restarted three-year apprentice program. “They grew up here, they went to school here, found “What was great about the apprentice program was work here, raised a family here, and when their work was that we had to learn how to operate every machine at the done, they retired here,” Manning said. “I don’t know how Arsenal,” Tom said. “When I graduated in 1943, I had the you can measure the affect that Tom and Theresa have had confidence that I could work in any section at the Arsenal.” on the Watervliet community, but suffice it for me to say it Those were great years not only for Tom, but also for the must be powerful.” Arsenal. Today, Tom thanks the Army for a great pension that Former NBC news anchor Tom Brokaw has called the allows him to live a comfortable life. He said he thinks World War II period of time as the Greatest Generation for about the good old days as an apprentice when attended America. This is true for the Arsenal, too. class alongside some of the Arsenal legends, such as Fred During the Arsenal’s Greatest Generation years, its Clas, who was Director of Operations for 22 years, and workforce numbers jumped to more than 9,300, about Thomas Kucskar, who as Chief of Manufacturing during the one-third of which were women. And from the time that Vietnam War supervised more than 2,000 workers. Pearl Harbor was attacked to the landing on the beaches of But one of his finest memories of those Greatest Normandy, more than 23,000 cannons were manufactured Generation years is of a young woman who was the with a better than 99 percent on-time delivery rate. Those Arsenal’s equivalent to “Rosie the Riveter.” He and Theresa numbers would never again be equaled. have now been married for 67 years.
  • 4. Page 4 Salvo Mar. 31, 2012 Commander’s Corner The month of March for those who live in the Northeast is often a month full of hope — hope that the long, cold win- ter will soon end. This year was different, however, in that this has been an untraditional winter with record breaking warmth. I have noticed a lot of employees keep their New Year’s Photo by John B. Snyder resolutions by improving their exercise habits ─ congratula- tions my “gym rat” partners. For those of you who fell off and non-valued added steps and processes for our custom- the wagon, Spring is a great time to hop back on the exercise ers. When you’re doing something, ask yourself, would the and eat right wagon. There are a lot of employees walking customer want to pay for this step? Quite simply, we have at lunch and working out after work. Find a partner and join to be better tomorrow than we are today in order to remain in the fun. competitive. On April 14, the Albany County American Legion Aux- Second, we have to aggressively research, plan, and seek iliary is sponsoring a “They Marched for us…Let’s Walk out new work or product lines. For the last several months, I for Them” Walkathon at The Crossings of Colonie. This have petitioned a small group of your fellow workers to con- event will raise money for the VA Medical Center and Fisher duct a Business Development Value Stream Analysis, which House. I ask for your support to put together a team. Please was followed by another team now doing market research contact Kyle Buono, if you are interested. and targeting for new avenues of revenue. We will also be Now back to the weather. This year’s weather phenom- staffing a Business Development Office in the near future. enon will give us opportunities that we wouldn’t have had Third, our strategic planning efforts must be aligned with if the environment had not changed. The changing winds in our higher headquarters and the environment. I WILL NOT regards to future defense budgets will also guide us to op- waiver on our vision, which is to be DoD’s manufacture of portunities that we had not previously known. choice specializing in cannons, mortars, and associated ma- For those of you who have been following the news re- teriel and other complex machined items. garding the budget discussions between the Pentagon and Last, but no less important, is Safety. Our goal is to have Congress know that the environment for future defense ZERO accidents. We have a Safety Office, but everybody dollars is rapidly changing. We have stopped combat opera- is a safety officer. We have a talented and well-experienced tions in Iraq and we are currently withdrawing troops out of workforce and I need everyone to use their experience and Afghanistan. Combine this with the fact that our country is training to look at areas where we can improve the Arsenal’s running trillion-dollar deficits places us in an environment safety. I have a new Commander’s Award for Safety coming that is totally different from what we have known over the out soon and we will be conducting another Safety Stand- past decade. Down Day this summer. To many at the Arsenal, this new environment may mean I need your support to keep your eye on these balls. You uncertainty as we do not yet know how the defense budget can either be part of the cohort that sits back and worries will play out. But, just as the weather has now given us about what the future may bring, or you can be part of the opportunities that we may not have foreseen last October, team that helps ensure the long-term viability of the Arsenal. I look at the current budget discussions as creating an envi- I hope that you all join me on the team that helps shape our ronment of opportunities for us, too. environment for continued success. Not that we have ever been laid back and simply ac- cepted business as usual during the heavy production days during Operations Iraqi Freedom and Enduring Freedom, the declining defense budget forces us to re-look our entire op- erations to ensure our long-term viability. We are working hard on four main fronts. Mark F. Migaleddi First, we are deploying LEAN as a continuous process Commanding improvement tool to become very efficient is all aspects of Manufacturer 6 production. LEAN is about seeing and eliminating waste
  • 5. Page 5 Salvo Mar. 31, 2012 A world where stubby-pencil errors may cost the Arsenal thousands By John B. Snyder ing a quote or the production plan for an order — it is files, old files. Just outside the bowels of the Imagine the stress involved in production planning office is a room having a job where a simple, stubby- solely dedicated to storing files, pencil error in a calculation may thousands of them. mean that your business will lose Tom Ruchlicki, a long-time pro- out on a multimillion dollar order. duction planner, said that each file Or worse yet, your calculation may tells the complete history of every have helped your company get the product manufactured at the Arsenal, order but then you find out that the from a firing pin to an Abrams Tank manufacturing costs to support the cannon, since the early 1970s. order may cost your company hun- “Our files go back to the Vietnam dreds of thousands of dollars. War,” Ruchlicki said. “And in each Why would anyone want that file, there are documents that explain job? But some do and the Watervliet the quote process, the tools required, Arsenal is fortunate that they have the production schedule, the speed stepped up into the world of produc- of machines, down to the length of tion planning. Some have said this each cut made on a piece of steel to is the most detailed job at the Arse- Photo by John B. Snyder manufacture that product.” nal, which says a lot considering that Arsenal Production Planning Supervisor Mike Dumas added that one of the best Arsenal machinists work in a world Dumas, left, and Planner Tom Ruchlicki show the by-products coming out of these files of thousandths-of-an-inch measured documentation that they maintain for every product. is the history of what went right or cuts. and capacity very well, they also know wrong during the production cycle. In a rarely visited area, in a build- such detailed information as to how In essence, what the Army calls an ing that was built right after World much time it takes to make each cut After Action Review. War I, a small team of 10 planners on a tube. This high level experience “When we get a request for a develop the production plan for every and depth of knowledge directly affects quote, we turn to these files to see if order that comes into the Arsenal. whether or not the Arsenal obtains a we have manufactured that product In fiscal year 2011, these planners profit or a loss, both of which are not line before or maybe a similar product worked on hundreds of orders that desirable actions. line,” Dumas said. “Then as we build were valued at nearly $100 million. As an Army-owned and –operated the quote, we factor in the lessons “Our work begins when the request manufacturing facility, the Arsenal has learned from the previous order to en- for a quote comes to the Arsenal for a a very thin margin of error in its rev- sure we hit the target between a profit specific product, such as for a 120mm enue generated from sales. The Arsenal or a loss.” cannon for an Abrams Tank, and it works on a cost-reimbursable basis, The lessons learned speak about continues throughout the life cycle of which means that it cannot plan for a such things as to whether or not a spe- the manufactured product,” said Mike profit nor have a loss from a product cialized heat treatment worked down Dumas, supervisor of production line. For example, if there are any cost to did the Arsenal use the right angles planning at the Arsenal. “In essence, savings realized during the production of cuts on the product to what process- we track a product from its concept to cycle, the savings are returned to the es and procedures were not required its grave.” customer, who in the end is the Ameri- that resulted in reduced manufacturing The production planners are not can taxpayer. If there is a loss, the time. the folks who come to the Arsenal Arsenal cannot turn to the customer and Such is the life of being a produc- right after school. The Arsenal’s 10 say you owe more. That is why each tion planner at an Army-owned and – planners have more than 200,000 calculation performed during the request operated manufacturing center. Razor hours of experience in just about all for quote process is painstakingly veri- thin margins of error managed by just phases of production, from forge op- fied over and over again. a handful of folks who have the most erations to tool design. Surprisingly, in an era of high tech it detailed job at the Watervliet Arsenal. They are skilled artisans who not isn’t high tech that provides the launch Why would anyone want this job? only know the Arsenal’s capabilities point for these planners when calculat- Some do, and we are glad they did.
  • 6. Page 6 Salvo Mar. 31, 2012 Arsenal celebrates Women’s History Month By Mark Koziol Arsenal Museum The National Emergency declared by President Roosevelt in September 1939 led to a slow increase in employment at the nation’s defense plants. In Janu- ary 1942, the Arsenal’s total employees numbered 5,312 workers. By December, the number had increased to a staggering 9,332 employees, of which 2,905 were women. At the start of the year, women were being hired as tool keepers, gage checkers and mechanic learners. As men increasing went to war, via enlistment and the draft, women increasingly took their place in the factories and assumed the roles of skilled workers. During this time, Arsenal women were inspectors, crane and machine operators, did engine and vehicle repairs, tool grinding, welding, lathe work, and operated the 40-ton diesel-engine train used to move freight cars throughout the Arsenal. Mastering each of these skilled jobs shattered many prejudices and bar- riers against women in the US to work in factory jobs. The Arsenal women helped the Arsenal to manufacturer more than 23,000 cannons from the time of the 1941 attack on Pearl Harbor until the Painting by Normandy Invasion in 1944. Norman Rockwell for a Saturday Evening Post Cover Photos provided by the Arsenal museum The Arsenal’s equivalent to Rosie the Riveter during World War II were, from left, Agnes Salsburg and Marion Gillette who are work- ing on the final steps of the bench operations of a large gun block and Dorothy Ostrom repairing an ordnance component by using an acetylene torch. Photos were taken in 1943.
  • 7. Page 7 Salvo Mar. 31, 2012 Vaudeville comes to the Arsenal ... sort of By John B. Snyder tion cycle are returned to the customer, who in the end is the American taxpayer. The other challenge when compared “You want $102 million of new contract authority?” “Re- to a civilian business is that the Arsenal sets its prices 18-24 ally?” “Wow?” months ahead of the delivery date. So went the start of Stacey Marhafer’s closeout briefing As tough as these parameters are for the Arsenal to work to three instructors after a week-long training event at the within — cannot have a profit or a loss — the Arsenal has Watervliet Arsenal on the budgeting dynamics of something been able to survive the numerous ebbs and flows of defense called the Army Working Capital Fund. Marhafer works in budgets going back to the War of 1812 due in some important the Arsenal’s Resource Management activity. part to those who manage the Arsenal’s budget, such as Mar- The U.S. Army Materiel Command’s G-8 sent a training hafer. team to the Arsenal February 27 to March 2 to conduct an During the course, resource managers learned the intrica- Army Working Capital Fund Resource Management Advance cies of a process called Supply Management Army where Course. In addition to 15 resource managers balance Arsenal employees, the expenses and revenue to class had students from come up with the optimum HQDA, G-4; TACOM G-8; price for customers. The and from Sierra Army De- Arsenal’s customers mainly pot. come from the U.S. Army, How the Arsenal is Navy, Air Force, and Ma- funded to conduct opera- rine Corps. But the Arsenal tions and maintenance of- also supports Foreign Mili- ten surprises community tary Sales to such countries and elected officials. Un- as Egypt and Estonia. like other Army installa- Another critical piece tions such as Fort Bragg of the training dealt with in North Carolina or Fort balancing inventory re- Sill in Oklahoma, the quirements to the budget. Arsenal does not receive Here, the resource manag- Congressional funding for ers learned how to deter- maintenance , repair, or for mine when to purchase, the manufacturing of tubes how much to purchase, and and various assemblies for when to use components to such weapon systems as the support a product line. Abrams Tank and the M777 There was also training 155mm howitzer. on how to execute a Capital All funds required to Investment Program, which maintain and operate the Photos by John B. Snyder allows for the acquisition Arsenal comes from a pro- Top: The Arsenal’s resource managers, as well as other resource personnel of depreciable property and from the Army G-4 staff, TACOM LCMC, and Sierra Army Depot are chal- cess called a Revolving lenged by a training team from CALIBRE. Bottom: Stacey Marhafer, stand- equipment to improve a Fund. A Revolving Fund is ing, anticipates questions to her proposed plan. product line or a process at an account where Arsenal the Arsenal. During the last income to fund its operations comes from its revenue that is few years, the Arsenal has invested more than $50 million in generated through military sales of its products. In addition new equipment and electrical infrastructure that has not only to the Watervliet Arsenal, there are 12 other Army industrial made the Arsenal more efficient, it has also improved work- operations that are funded via the Revolving Fund process. force safety. Additionally, the Arsenal operates very similar to a civilian Marhafer survived the intense grilling, as well as the other manufacturing plant. Just as Ford Motor Company or Gener- 19 individuals who had to brief the three AWCF experts from al Electric are very sensitive to profit and loss accountability, CALIBRE. Some were so light on their toes and danced so the Arsenal cannot operate at a loss, either. And, although the well that they would rival any song and dance routines in the Arsenal is a government-owned and –operated manufacturing history of Vaudeville. Nevertheless, once the training was center, there is no guarantee of future work. over, each one had to hang up their dancing shoes and go But unlike Ford and GE, the Arsenal cannot operate with back to work — serious work to ensure the Army’s Industrial a profit. Any savings that are realized during the produc- Base is well-resourced and managed in the coming years.
  • 8. Page 8 Salvo Mar. 31, 2012 Tina Pond’s CPAC Corner Notification of Personnel Actions (SF-50s) Did you know you can view and print your personal SF-50s? You can view/print any SF-50 that was processed for yourself between 1997 through present time. All you need to do is follow the instructions below (from a government/CAC-enabled com- puter): • Access the following website: www.cpol.army.mil; • Click “Employee Portal Login/CAC” (located at the top, right side of page); • Click “OK”; • Click “OK” to confirm your certificate; Photo by John B. Snyder • Click on the “Employee” tab; Jennifer Pusatere and James Ehman, both personnel • Select “Go!” from the My SF-50 box. A list of your specialists at the Arsenal, engage a prospective appli- SF-50s will populate to include the type of action and cant during a recent job fair at RPI. effective date of each action. • To view an SF-50, Click on the icon to the left of SF-50 you wish to view. At this point, you can also print the SF-50, if you wish. If you have any questions, contact the CPAC office at 266-4058 or 266-4054. Memorial Day Parades Save The Dates The Arsenal is participating in the Village of Green Island parade on Thursday, May 24th and the City of Watervliet parade on Monday, May 28th. For the Village of Green Island parade, we plan to only provide the bob-tailed truck and lowboy trailer float. Need a Driver!!! The Arsenal commander will speak at the end of parade ceremony. For the City of Watervliet, we plan to provide the full parade contingent with marchers. The Arsenal commander will speak at the end of parade ceremony. Green Island Parade kicks off at 6 p.m. City of Watervliet Parade kicks off at 10 a.m.
  • 9. Page 9 Salvo Mar. 31, 2012 By Karen Heiser “Gemba walk” describes routine walk-through inspections in production or service delivery work areas to support development and sustainment of a lean culture. So, what is a gemba walk, really? What does gemba mean? Gemba, a Japanese word, means the place where the process happens, where the work is being done. Not the manager’s office; not a conference room; but the actual loca- tion where the actual people perform the actual work. Japanese detectives call the doughnut shops gemba, and Japanese TV reporters may refer to themselves as report- ing from gemba. In business, gemba refers to the place where value is created; in manufacturing the gemba is the factory floor. It can be any "site" such as a construction site, sales floor or where the service provider interacts directly with the cus- tomer. Going to gemba also includes the offices where manufacturing and administrative support work is being done. In quality management, gemba means the manufacturing floor and value stream support processes. The idea is that if a problem occurs, engineers, technicians and analysts must go there to understand the full impact of the problem, gathering data from all sources. What distinguishes gemba walks from normal operations leaders’ walk throughs? The objective of gemba walking on a regular basis is to support implementation and sustainment of a lean culture. The individual doing the gemba walk is expected to have a real-world grasp of what it takes to translate lean concepts into action; and share that knowledge on their walks. Looking for waste, questioning process, looking for standard work, and soliciting opportunities for improvement from people doing the work are all part of a gemba walk. Gemba walks are all about getting out into the workplace. They afford company leaders, managers and supervisors a reliable and simple means of supporting an improvement structure and encouraging process standardization. They are designed to nurture the systematic development of an organization’s, and its members’ capabilities to recognize opportunities for lean and lean management applications. The Gemba Walk is a key component in the creation and sustainment of improvement. Things to Consider on a Gemba Walk 1. General Housekeeping Workplace clutter Poor lighting Unsafe conditions Adequate waste removal Clearly marked exits, aisles, walkways, all point-of-use areas 2. High concentrations of Work in Process Up-stream and down-stream At point-of-use Damaged product Non-standard containers Old inventory tags 3. Display of information and measures Bulletin boards with up-to-date information Workplace activity boards are up-to-date 4. Equipment Appearance Visible maintenance records are current Leaks of air, oil, fluid, lubrication Main body clean Guarding in position 5. In-plant Office Space Well organized Free of clutter
  • 10. Page 10 Salvo Mar. 31, 2012 AMC Commander’s Visit March 21st Photos by John B. Snyder Left: Ed McCarthy, Arsenal deputy commander, briefs Gen. Ann E. Dunwoody, AMC commanding general, about the detailed work that goes into mortar sustainment. Center: Arsenal Commander Col. Mark F. Migaleddi explains to Dunwoody about the improvements the Arsenal has made to 105mm breech blocks. Right: Dunwoody awards her commander’s coin for excellence to Hugh McNamara. Never bet against the Arsenal’s electrical guru The Arsenal’s Electrical Engineer, Benjamin Dedjoe, proved the Arsenal’s public affairs officer wrong...again. In early March, Dedjoe told the PAO that he could re- place a major substation in one of the manufacturing buildings within 30 hours. The PAO thought no way. He did it! Photos by John B. Snyder Left: Benjamin Dedjoe inspects the various parts of the substation with a concerned look that maybe he promised too much. Center: Dedjoe talking to Joseph Bott III, the industrial subcontractor from Wynantskill, N.Y., about what was required and how fast it needed to be done. Right: Like a proud father, Dedjoe shows off his efforts claiming that he made it happen within the 30-hour time frame. Note...Dedjoe did not allow the public affairs officer to verify his claim until the 48-hour mark, but how could anyone argue with his smile.
  • 11. Page 11 Salvo Mar. 31, 2012 It’s coming, it’s coming, it really is... By Maj. Donald Freer and control; work site analysis; safety and health training; and management commitment and worker involvement. We have been hearing “it’s coming, it’s coming” for more than two years and just maybe, it is. What I’m talking To participate, employers must submit an application to about is our effort to attain a STAR Certification in the OSHA and undergo a rigorous on-site evaluation by a team Voluntary Protection Program or VPP. As the new mem- of safety and health professionals. Union support is re- ber on the Arsenal’s safety team, I want to update you quired for applicants represented by a bargaining unit. VPP and let you know that we are moving forward for VPP participants are re-evaluated every three to five years to certification. remain in the programs. VPP participants are exempt from OSHA programmed inspections while they maintain their This summer, we expect to host VPP status. an on-site review by the Depart- ment of Defense’s VPP Center VPP participation often brings of Excellence followed by our the following benefits: application to the Occupational Safety and Health Administra- • reduced numbers of tion (OSHA) for an audit pursu- worker fatalities, injuries, and ant to STAR Certification. illnesses; • lost-workday case rates VPP represents just one part generally 50 percent below of the OSHA’s effort to extend industry averages; worker protection beyond the minimum required by • lower workers’ compensation and other injury-and- OSHA standards. The VPP program recognize employers illness-related costs; and workers in private industry and federal agencies who • improved employee motivation to work safely, have implemented effective safety and health manage- leading to a better quality of life at work; ment systems and maintain injury and illness rates below • positive community recognition and interaction; national Bureau of Labor Statistics averages for their • further improvement and revitalization of already- respective industries. good safety and health programs; and a • positive relationship with OSHA. In VPP, management, labor, and OSHA work coopera- tively and proactively to prevent fatalities, injuries, and SOURCE NOTE: OSHA’S VPP website and Job Hazard illnesses through a system focused on: hazard prevention Analysis (Revised, 2002) publication. Always something new at the Arsenal's AAFES PX. Remember...a portion of the profits is returned back to the Arsenal to support MWR facilities and events
  • 12. Page 12 Salvo Mar. 31, 2012 Equipment Reservations Now Being Taken Watervliet Arsenal Outdoor Recreation Equipment Usage Fees PAVILION PER DAY DEPOSIT Watervliet Arsenal Pavilion $100.00 $100.00 BOATING PER DAY PER WEEK WEEKEND DEPOSIT Canoe (4) 10.00 40.00 15.00 Kayak (2) 15.00 45.00 20.00 $25.00 CAMPING New Camping Backpacks (2) 3.00 12.00 5.00 New Large Coolers (2) 3.00 10.00 5.00 Cot (Commercial) (3) 3.00 10.00 5.00 Lantern (w/o fuel) (4) 3.00 12.00 5.00 Camping Stove (w/o fuel) (4) 3.00 15.00 5.00 Tent (8’ x 7’) (Sleeps 3) (1) 5.00 30.00 10.00 Tent (Backpacking 10 x 10) (1) 5.00 30.00 10.00 Tent (16’ x 10’) (Sleeps 8) (1) 10.00 45.00 20.00 Little Pop-up (4 Total) 30.00 160.00 70.00 $100.00 Big Pop-up (4) (Sleeps 4-6) 40.00 180.00 80.00 $100.00 New Pop-up (1) (Sleeps 5) 45.00 205.00 90.00 $100.00 Canopy (20’x 20’) (4) $80 Flat Rate Instant Set up Canopy (12’x 12’) (1) $25 Flat Rate Instant Set up Canopy (10’x 10’) (3) $25 Flat Rate 2 Rosario Bikes (With Helmets) 3.00 10.00 5.00 Baseball Gloves (11) and Helmets 6.00 36.00 12.00 Golf Clubs (Right Handed) (1) 10.00 25.00 15.00 WINTER Snow Shoes (2) 5.00 20.00 10.00 $25.00 Cross Country Skis (2) 10.00 25.00 15.00 $25.00 GAMES Volleyball Set and Lines (1) 2.00 10.00 5.00 Badminton Set (1) 2.00 10.00 5.00 Small Table Tennis Set (1) 2.00 10.00 5.00 Bocce Set (1) 2.00 10.00 5.00 Croquet Set (1) 2.00 10.00 5.00 Horseshoes Set (1) 2.00 10.00 5.00 Disc Golf Set (1) 2.00 10.00 5.00 Flag Football Equipment (1) 2.00 10.00 5.00 Bundle Set (Includes all 8) 10.00 30.00 20.00 NOTE: Late fees will be charged at twice the per day rate. Turn in time is 1200. Weekend rate is from Friday 1200 to Monday 1200 A $100.00 refundable security/cleaning deposits are required for the pop-ups. All items must be clean when returned or user will be charged a cleaning fee. Make Checks out to MWR. To make a Reservation contact Kyle Buono (518)266-4829