The Adecco Group is the world’s leading provider of HR solutions. The group has approximately 33,000 employees and over 5,500 branches, in over 60 countries and territories around the world, offering a wide variety of services, such as temporary staffing, permanent placement, career transition, talent development and workforce management solutions, and connecting over 750,000 associates with well over 100,000 clients every day.

1. Case Study: Adecco Group

2. About Adecco Group
• The Adecco Group is the world’s leading provider of HR solutions
• Adecco has approximately 33,000 employees and over 5,500 branches, in over 60
countries and territories around the world
• They offer a wide variety of services, such as temporary staffing, permanent
placement, career transition, talent development and workforce management
solutions, and connecting over 750,000 associates with well over 100,000 clients
every day.

3. The need for Expenses Software
• When the Adecco Group brought the Spring Group in the summer of 2009, the
company had been successfully using webexpenses expenses management solution
throughout their regional offices for a number of years whilst Adecco were still
managing a traditional paper-based expenses management system across their UK
offices
• The finance department at Adecco had been processing around 300 claims per week
and were experiencing ongoing issues with their paper-based expense management
system, such as lost receipts, problems reclaiming VAT and limited audit trails
• They saw the efficiency and transparency benefits of the webexpenses system
Spring had in place straight away and almost immediately began to make plans to
implement across the entire group.

4. Controlling expenses & increasing efficiencies across the organisation
• Michele Whitehead, Head of Payroll at Adecco, comments:
“Following a rapid and problem-free implementation, the experience of webexpenses
has been very positive.”
• In addition to the efficiencies that have been achieved, Michele was pleased by how
easily the technology was rolled out across the group and how simple the
technology is to use.

5. Benefits of webexpenses
• The benefits are considerable for the finance team and overseeing the processing of
expenses. Michele Whitehead, Head of Payroll adds:
“I cannot stress how much better webexpenses has been than our old paper based
system. The management information now available to us is substantial, everything is
there! And from a staff perspective, it has made things much quicker and easier.”
“The technology enabled us to easily merge with our other offices and brands and
gives us visibility of all offices whilst enabling us to break down information by
individual brands within the group. Unlike many IT systems, where the first insight is
often a daunting experience, the webexpenses solution was really simple to use and
the support offered to us was great.”

6. Next Step
For more information on how we could help you implement a robust policy, just contact us.
• t: +44 (0)845 250 0043
• e: sales@webexpenses.com
• w: www.webexpenses.com
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