Business to Business E- Commerce
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Availability, Stability and Cost effectiveness are 3 important factors that has to be maintained during the transition of a business venture to its E-Commerce Version. For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/Sldeshareecoomercewelearn Join us on Facebook: http://www.facebook.com/welearnindia Follow us on Twitter: https://twitter.com/WeLearnIndia Read our latest blog at: http://welearnindia.wordpress.com Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP
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Business to Business E- Commerce
- 1. Welingkar’s Distance Learning Division Business to Business E-Commerce We Learn – A Continuous Learning Forum
- 2. Scalability problems Web and Authentication Servers Transaction Servers LAN LAN Database Servers E-business site Multitiered Architecture InternetInternet Client
- 3. Three Requirements to be Met by e- Business Users and customers can count on being able to access any webservices from anywhere , any time, regarding of the load at the website and the network. Services are provided with quality Servers should be able to provide services to all potential customers whose number is fast growing and unknown for a company. Quality of web services represented by availability and fast –response times, should be achieved with an IT Infrastructure that minimises cost. Availability Scalability Cost-effectiveness Should Provide information based Services to Customers e-business
- 4. Reference Model for e-Business Planning Business Model Functional Model Customer Model Resource Model Characteristics of Business Navigational structure of the site Patterns of customer Behaviour Site Architecture and Service Demands Technological View Business view External Metrics Internal Metrics
- 5. Five Determinants of e-loyalty Quality support system On-time delivery Compelling product Presentations Convenient and reasonably priced transportation costs Trustworthy privacy policies with respect to customers’ identity and purchases Deter- minants of E- loyalty
- 6. Universal or server-Based unified Messaging Telephony Server Voice mail, faxes and E-mail E- mail Server
- 7. Integrated or Client Based Message Telephony Server Voice mail, faxes and e-mail Client E- mail Servere-mail messages
- 8. Basic Principles of Effectiveness Basic principle of Effectiveness Took the lead on Customers expectations Operated in a daily Planning model Reached out to new Markets by filling a gap Get to market quickly Anticipated or reached In a flash to market Changes
- 9. Guidelines of Efficiency Guideliness of Efficiency Long Range Planning Sound Process Management Integrated Information Systems Deep business knowledge
- 11. e-Enterprise 1995 1997 1999 2000 Business Impact e - b – Electronic Business e – c – Electronic Commerce e- e – Electronic Enterprise
- 12. Digital Nervous System-Enabled Value chain R & D Engi- nearing Market- ing Customer support Sales Logistics & Distribution
- 13. Internet Enabled by a Digital Nervous System Business Internet link to Business Partners Orignal Business ‘Intranet’ enabled by a digital nervous system Business Internet linked to customers
- 14. Impact Found in Info-Intensive Industries Clearing Bank Finance Insurance, Media education Tourism Health Care Retail Manufacturing Distribution Petroleum Agriculture Local Trades Core Offering Physical Digital Mass Produced Value Creation Customer dialogue
- 15. The Essential Elements of an Electronic Business Supplier Financial Institution Network Shop front Settlement Catalog Fulfilment Customer Note:- Some trust and securities have to be established – not shown (intangible attributes)
- 16. Road Map to an Electronic Business Architecture Stage 5 Stage 1 Stage 4 Stage 2 Stage 3
- 17. Business to E-Business Transformation Transform Core business Process Business Intelligence ERP E-mail Messaging and Collaboration e- commerce web applications. Customer relationship Billing and Payments supply chain Supply Chain Management Customer Relationship Management Knowledge Management E-commerce Leverage Knowledge and Information Solve business problems, Build e- business applications. Run a scalable available infrastructure Links customers and partners Use existing IT Infrastructure