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Webinar:
Enhanced Campaigns: How to Make
Them Work for You

Larry Kim
Founder & CTO, WordStream, Inc.

Bryan Todd,
President, Perry Marshall, Inc.

March 21, 2013




                                  CONFIDENTIAL – DO NOT DISTRIBUTE   1
Today’s Agenda


•   User Context and Why it Matters
•   Introducing Enhanced Campaigns for Search
•   Case Study
•   Questions & Answers




                                                2
Take Part in Live Blogging on Twitter / Google+


•   Include the hashtag #wordstream in your Twitter tweets,
    Google+ status updates, etc.




                                                              3
Speaker Introductions


• Larry Kim
   – Founder, CTO, WordStream, Inc.
   – Been doing PPC & SEO for 10 Years!
   – 5 Years ago, started WordStream!
   – We’re the Provider of the AdWords Grader
     and the 20 Minute PPC Work Week
• Bryan Todd
   – Co-author of The Ultimate Guide to Google
     AdWords
   – President of Perry Marshall, Inc.




                                                 4
Let’s learn a little about you….




                         CONFIDENTIAL – DO NOT DISTRIBUTE   5
Live-Poll Question 1


Question: Have you actually upgraded one or more of your
campaigns to AdWords Enhanced Campaigns yet?
#wordstream


a) Yes!
b) Not yet.




                                                           6
Live-Poll Question 2


What do you think of the new AdWords Enhanced
Campaigns #wordstream
a) Love them. Way better than before.
b) Upset about loss of features like device targeting, etc.
c) Indifferent / No opinion yet.




                                                              7
Live-Poll Question 3


What do you value more for your business: Clicks from
Mobile Devices (excluding tablets) or Clicks from
Desktops/Notebooks? #wordstream
a)   I value Mobile Clicks More
b)   I value Desktop Clicks More
c)   I value them the same
d)   No opinion




                                                        8
3 Big Mobile Search Trends


1. Devices are Evolving Quickly!
2. Users are constantly switching between devices
3. New ways are needed to measure advertising effectiveness


This creates a lot of marketing challenges and opportunities!




                                                                9
Understanding User Context

• User Context
  – Location
  – Time
  – Device
• Understanding
  User Context =
  Better ROI
• How is this
  different?



                             CONFIDENTIAL – DO NOT DISTRIBUTE   10
AdWords Enhanced Campaigns




                             11
New Bid Management Tools

• Day Parting
• Location Bidding
• Mobile Bidding



Manage your bids across location, time and device —
all within a single campaign!!




                                    CONFIDENTIAL – DO NOT DISTRIBUTE   12
Location, Time and Device Bid Management

• Campaign settings have options for location, ad
  scheduling and device-based bid adjustments.




                                     CONFIDENTIAL – DO NOT DISTRIBUTE   13
Location Based Bid Management




                                CONFIDENTIAL – DO NOT DISTRIBUTE   14
Time Based Bid Management




                            CONFIDENTIAL – DO NOT DISTRIBUTE   15
Device Based Bid Management




                              CONFIDENTIAL – DO NOT DISTRIBUTE   16
New Smarter Ads

• Scheduled extensions
• Enhanced sitelinks
• Customized messages on mobile location




                                  CONFIDENTIAL – DO NOT DISTRIBUTE   17
Ads Become User Context-Aware




                            CONFIDENTIAL – DO NOT DISTRIBUTE   18
Ad Extensions Become More Powerful




                             CONFIDENTIAL – DO NOT DISTRIBUTE   19
Ad Extensions Become More Powerful




                             CONFIDENTIAL – DO NOT DISTRIBUTE   20
Advanced Reports for Measuring Mobile ROI




                              CONFIDENTIAL – DO NOT DISTRIBUTE   21
New Phone Call Conversion Type




                             CONFIDENTIAL – DO NOT DISTRIBUTE   22
Four key changes from enhanced campaigns

1. Campaigns will run across all devices
2. Tablet bidding strategies will be aligned with
   desktop
3. Mobile bids will be adjusted at the campaign level
4. Mobile bids fully controlled by advertisers




                                      CONFIDENTIAL – DO NOT DISTRIBUTE   23
Example 1: Vehicle Parts Supplier

• Huge Seller of Car Parts in
  the USA
• How They Sell:
  – Online Store
  – National Call Center




                                CONFIDENTIAL – DO NOT DISTRIBUTE   24
Current Ad Performance




• Mobile CPA = $2.79, Desktop CPA = $1.95
• Conversions are ~17% mobile, ~75% desktop, ~7%
  tablet

                                  CONFIDENTIAL – DO NOT DISTRIBUTE   25
CONFIDENTIAL – DO NOT DISTRIBUTE   26
Mobile Ad Strategy

• Time: Does better during
  business hours.
• Location: Most business
  comes from 10 metro areas.
• Device: Display click to call ads
  for mobile while call center is
  open, push to website and
  disable click to call ads when
  call center is closed.
• Track: Calls over 3 minutes
  indicate a conversion.


                                      CONFIDENTIAL – DO NOT DISTRIBUTE   27
Example 2: Local Restaurant

• Time: Evenings and Weekends
  do better.
• Location: Great in the city, OK
  in the suburbs
• Smart Phone: Display click to
  call ads and/or offers when
  depending on user context.
• Track: Calls over 60 seconds
  indicate a conversion.



                                    CONFIDENTIAL – DO NOT DISTRIBUTE   28
Why I am so Excited for Enhanced Campaigns




                             CONFIDENTIAL – DO NOT DISTRIBUTE   29
Community Reaction




                     CONFIDENTIAL – DO NOT DISTRIBUTE   30
Summary

• Enhanced Campaigns
  – Aligned with mobile world we live today
  – More Power AND Simplicity
  – Better ROI on Paid Search!




                                       CONFIDENTIAL – DO NOT DISTRIBUTE   31
WordStream PPC Advisor


  SaaS platform connects to
  existing AdWords or Bing
  accounts
  Alert driven. New alerts
  generated every week.
  “Make it so”
  20 minutes a week equals
  PPC success!
  $299/$499/$999/mo
  Premiere Support (monthly
  check-ins)




Struggling with PPC? Let our software do all the work!
                                      CONFIDENTIAL – DO NOT DISTRIBUTE   32
Free Tools - AdWords Performance Grader


One of a kind, free performance
grader
Deep analysis in 8 key performance
areas
Compares businesses to industry
benchmarks
Provides actionable
recommendations
Biggest Insight: Big opportunities for
improvement


      Provide your AdWords credentials
                Instant Report Card – On Demand

                                           CONFIDENTIAL – DO NOT DISTRIBUTE   33
Special Offer

• Are you interested in a live demo to see how
  WordStream's PPC Advisor can help optimize
  your paid search campaigns?
  – Yes!
  – No thanks




                                  CONFIDENTIAL – DO NOT DISTRIBUTE   34
Your Questions

 Thank you for attending WordStream webinar on Enhanced
 Campaigns in AdWords. #wordstream

 Don’t forget to sign up for a Free Trial of WordStream:
          http://www.wordstream.com/ppc-free-trial
 Grade Your AdWords Account Today
       http://www.wordstream.com/google-adwords
 Or contact us directly:
                                    Larry Kim
                                    lkim@wordstream.com
                                    http://twitter.com/larrykim




                                                                  35

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Enhanced Campaigns: How to Make Them Work for You [Webinar]

  • 1. Webinar: Enhanced Campaigns: How to Make Them Work for You Larry Kim Founder & CTO, WordStream, Inc. Bryan Todd, President, Perry Marshall, Inc. March 21, 2013 CONFIDENTIAL – DO NOT DISTRIBUTE 1
  • 2. Today’s Agenda • User Context and Why it Matters • Introducing Enhanced Campaigns for Search • Case Study • Questions & Answers 2
  • 3. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #wordstream in your Twitter tweets, Google+ status updates, etc. 3
  • 4. Speaker Introductions • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 Years! – 5 Years ago, started WordStream! – We’re the Provider of the AdWords Grader and the 20 Minute PPC Work Week • Bryan Todd – Co-author of The Ultimate Guide to Google AdWords – President of Perry Marshall, Inc. 4
  • 5. Let’s learn a little about you…. CONFIDENTIAL – DO NOT DISTRIBUTE 5
  • 6. Live-Poll Question 1 Question: Have you actually upgraded one or more of your campaigns to AdWords Enhanced Campaigns yet? #wordstream a) Yes! b) Not yet. 6
  • 7. Live-Poll Question 2 What do you think of the new AdWords Enhanced Campaigns #wordstream a) Love them. Way better than before. b) Upset about loss of features like device targeting, etc. c) Indifferent / No opinion yet. 7
  • 8. Live-Poll Question 3 What do you value more for your business: Clicks from Mobile Devices (excluding tablets) or Clicks from Desktops/Notebooks? #wordstream a) I value Mobile Clicks More b) I value Desktop Clicks More c) I value them the same d) No opinion 8
  • 9. 3 Big Mobile Search Trends 1. Devices are Evolving Quickly! 2. Users are constantly switching between devices 3. New ways are needed to measure advertising effectiveness This creates a lot of marketing challenges and opportunities! 9
  • 10. Understanding User Context • User Context – Location – Time – Device • Understanding User Context = Better ROI • How is this different? CONFIDENTIAL – DO NOT DISTRIBUTE 10
  • 12. New Bid Management Tools • Day Parting • Location Bidding • Mobile Bidding Manage your bids across location, time and device — all within a single campaign!! CONFIDENTIAL – DO NOT DISTRIBUTE 12
  • 13. Location, Time and Device Bid Management • Campaign settings have options for location, ad scheduling and device-based bid adjustments. CONFIDENTIAL – DO NOT DISTRIBUTE 13
  • 14. Location Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 14
  • 15. Time Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 15
  • 16. Device Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 16
  • 17. New Smarter Ads • Scheduled extensions • Enhanced sitelinks • Customized messages on mobile location CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. Ads Become User Context-Aware CONFIDENTIAL – DO NOT DISTRIBUTE 18
  • 19. Ad Extensions Become More Powerful CONFIDENTIAL – DO NOT DISTRIBUTE 19
  • 20. Ad Extensions Become More Powerful CONFIDENTIAL – DO NOT DISTRIBUTE 20
  • 21. Advanced Reports for Measuring Mobile ROI CONFIDENTIAL – DO NOT DISTRIBUTE 21
  • 22. New Phone Call Conversion Type CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. Four key changes from enhanced campaigns 1. Campaigns will run across all devices 2. Tablet bidding strategies will be aligned with desktop 3. Mobile bids will be adjusted at the campaign level 4. Mobile bids fully controlled by advertisers CONFIDENTIAL – DO NOT DISTRIBUTE 23
  • 24. Example 1: Vehicle Parts Supplier • Huge Seller of Car Parts in the USA • How They Sell: – Online Store – National Call Center CONFIDENTIAL – DO NOT DISTRIBUTE 24
  • 25. Current Ad Performance • Mobile CPA = $2.79, Desktop CPA = $1.95 • Conversions are ~17% mobile, ~75% desktop, ~7% tablet CONFIDENTIAL – DO NOT DISTRIBUTE 25
  • 26. CONFIDENTIAL – DO NOT DISTRIBUTE 26
  • 27. Mobile Ad Strategy • Time: Does better during business hours. • Location: Most business comes from 10 metro areas. • Device: Display click to call ads for mobile while call center is open, push to website and disable click to call ads when call center is closed. • Track: Calls over 3 minutes indicate a conversion. CONFIDENTIAL – DO NOT DISTRIBUTE 27
  • 28. Example 2: Local Restaurant • Time: Evenings and Weekends do better. • Location: Great in the city, OK in the suburbs • Smart Phone: Display click to call ads and/or offers when depending on user context. • Track: Calls over 60 seconds indicate a conversion. CONFIDENTIAL – DO NOT DISTRIBUTE 28
  • 29. Why I am so Excited for Enhanced Campaigns CONFIDENTIAL – DO NOT DISTRIBUTE 29
  • 30. Community Reaction CONFIDENTIAL – DO NOT DISTRIBUTE 30
  • 31. Summary • Enhanced Campaigns – Aligned with mobile world we live today – More Power AND Simplicity – Better ROI on Paid Search! CONFIDENTIAL – DO NOT DISTRIBUTE 31
  • 32. WordStream PPC Advisor SaaS platform connects to existing AdWords or Bing accounts Alert driven. New alerts generated every week. “Make it so” 20 minutes a week equals PPC success! $299/$499/$999/mo Premiere Support (monthly check-ins) Struggling with PPC? Let our software do all the work! CONFIDENTIAL – DO NOT DISTRIBUTE 32
  • 33. Free Tools - AdWords Performance Grader One of a kind, free performance grader Deep analysis in 8 key performance areas Compares businesses to industry benchmarks Provides actionable recommendations Biggest Insight: Big opportunities for improvement Provide your AdWords credentials Instant Report Card – On Demand CONFIDENTIAL – DO NOT DISTRIBUTE 33
  • 34. Special Offer • Are you interested in a live demo to see how WordStream's PPC Advisor can help optimize your paid search campaigns? – Yes! – No thanks CONFIDENTIAL – DO NOT DISTRIBUTE 34
  • 35. Your Questions Thank you for attending WordStream webinar on Enhanced Campaigns in AdWords. #wordstream Don’t forget to sign up for a Free Trial of WordStream: http://www.wordstream.com/ppc-free-trial Grade Your AdWords Account Today http://www.wordstream.com/google-adwords Or contact us directly: Larry Kim lkim@wordstream.com http://twitter.com/larrykim 35