Many organisations both want and need better feedback from their staff to help build a better organisation. Nowhere is this more true than in the NHS where Freedom to Speak Up Guardians are being introduced. In this short presentation see how SpeakInConfidence can help improve your internal comms and deliver better results.

1. Creating Better
Organisations
Connecting Trust staff to Freedom to Speak Up
Guardians and other stakeholders to get better
feedback.

2. How has this come about?
The Freedom to Speak Up review by Sir Robert Francis
reviewed the experience of whistleblowing in the NHS.
His conclusion was that there is a serious issue in the
NHS with whistleblowing that “requires urgent
attention if staff are to play their full part in maintaining
a safe and effective service for patients”.

3. How has this come about?
Sir Robert made a number of recommendations
to deliver a more consistent approach to
whistleblowing across the NHS and the report
identified the Freedom to Speak Up Guardian as
an important role.

4. What is the Freedom to Speak Up
Guardian Service?
The Freedom to Speak Up Guardian acts as an
independent and impartial source of advice to
staff at any stage of raising a concern, with access
to anyone in the organisation, including the chief
executive, or if necessary, outside the
organisation.

5. Why is it needed?
That’s 425,000 people
In the most recent NHS Staff survey
1 in 4 have reported feeling bullied

6. % of staff nationally that feel they can
raise concerns
(that’s about 40% that don’t feel they can raise concerns)

7. Getting Staff to Feedback
“the majority of staff working in
both NHS trusts and in primary care
agreed that having the ability to
report anonymously would make it
more likely that staff would raise a
concern”

8. Via SpeakInConfidence
SpeakInConfidence allows Trusts and other
organisations the ability to give their staff the
protection that anonymity offers and that they
may need along with the ability to have an
ongoing conversation to ensure that you can
follow up and get the information you need to
investigate a claim.

9. How SpeakInConfidence Works

10. Give Staff a Voice
With SpeakInConfidence staff can contact
managers that you nominate via a secure, online,
portal and have a two-way conversation where
the member of staff remains anonymous until
they choose to reveal their identity.

11. Connect Trust Guardians
Managers may be your senior executives, local
managers, external non-executives, Freedom to
Speak Up Guardians or anyone the staff might
choose to have a conversation with.

12. Create a Better Organisation
If you are interested in reducing costs in
your Trust through better communication
with your staff then either get in touch or
click here to download an overview pdf.

13. Contact Us
www.speakinconfidence.com
0845 383 1013
info@speakinconfidence.com