1. Executing innovative workforce strategies
that contribute to the economic
competitiveness of our region
2013 Cecil Leadership Institute
Bruce England, Executive Director

2. Maryland’s Workforce System
Maryland DLLR
Maryland DLLR
State GWIB
12 LWIAs
WIN
Economic Development
Community Colleges
School Systems
State Agencies
CBOs
Local Businesses
State GWIB
12 LWIAs
WIN
Economic Development
Community Colleges

3. Susquehanna Workforce Investment Board
& Network
• Workforce Investment
Board (“W.I.B.”)
– 31-member board
– Business-led
– Regional policies and plans
– Policy and oversight of
Workforce Programs
• Susquehanna Workforce
Network, Inc. (“S.W.N.”)
– Non-profit corporation
– Provides info/data to W.I.B.
– Enhances workforce
development system
– Operates programs and
services

4. Susquehanna Workforce Investment Board
& Network
• Over 30 years of Oversight
• High Performer
• Innovation, Coordination, Proactive
• Nationally Recognized
• Knowledgeable and Committed
• Business-Focused
• Benefits to the Region

6. Available Funding
$5,000,000
$4,500,000
$103,136
$4,000,000
$798,036 $2,331,425
$3,500,000
$899,253
$3,000,000 $1,739,977 $1,819,606
$439,847
$2,500,000 $861,748 $1,341,721
$1,230,267
$2,000,000 $1,293,166
$2,525,695
$2,523,274
$2,342,164
$1,247,471
$2,096,718
$2,033,964
$1,500,000
$1,657,840
$1,527,409
$1,475,920
$1,408,563
$1,000,000
$500,000
$0
PY04 PY05 PY06 PY07 PY08 PY09 PY10 PY11 PY12
Projected
WIA Allocation Non-WIA Allocation ARRA WIA Allocation

7. Investment
Basic Business
Job Services
Training Administrative
Search
21% 7%
5%
16%
Youth
Skills, Upgrade, A Specific
dvising Grant Services
11% 21% 19%

8. Business Engagement & Services
Services Requested  Business outreach
job order/job match 71%  2910 businesses
engaged
recruitment assistance 16%
 Incumbent worker training
1% 1%
2% 1%
2% 2% other 4%
4%
site visit 2%
 Workforce attraction
16%
training/grant information
2%
job fair coordinator 2%
 On-the-Job training
71%
seminar 1%  Re-employment Assistance/
Rapid Response
rapid response 1%
networking 1%

9. Business Examples
 Start-Up
Labor Market/Workforce Info
Community Information Sessions
Recruitment activities through Workforce Centers and Job Fairs
 Large Regional Business - Rapid Response
Multiple sessions at Workforce Center
Assisted impacted workers
Incumbent Worker Grants
MESP – (Energy Efficiency Business)
$5,584 Investment$40K Local Government Contract multiple contracts ; 10+ employees
MBW
Defense Contractor = Government Contracting, Project Mgmt Engineering
Manufacturer = Mill & Lathe, Basic Math, ESOL

10. Susquehanna Workforce Centers. . .
 Operate through a partnership between the
Susquehanna Workforce Network, Inc. and the
Division of Workforce Development in
coordination with other workforce partners.
 Connect job seekers to employment and
training services.

11. Serving 29,426
Customers!
Cecil Aberdeen
10,054 5,973
34% 20%
Bel Air
13,399
46%
Aberdeen Bel Air Cecil

12. Workforce
Center Services
 Job Listings  Employment Advising
 Labor Market Info  Skill Enhancement &
Training Services
 Workshops
– Job Search  Woofound (NEW)
– Interviews/Resumes
– Applying for Federal Jobs  Specialized
programs/services
 Career Assessment  Veterans
 Early Intervention
 Proficiency Testing  Dislocated Workers

13. Occupations with the highest job opening advertised online in Cecil
County, MD on March 19, 2013
Rank Occupation Group Job Openings
1 Healthcare Practitioners and Technical Occupations 117
2 Sales and Related Occupations 97
3 Transportation and Material Moving Occupations 70
4 Food Preparation and Serving Related Occupations 53
5 Management Occupations 52
6 Personal Care and Service Occupations 41
7 Office and Administrative Support Occupations 35
8 Architecture and Engineering Occupations 21
9 Education, Training, and Library Occupations 16
10 Building & Grounds Cleaning & Maintenance Occup. 13
11 Arts, Design, Entertainment, Sports, and Media Occ 12
12 Healthcare Support Occupations 12
13 Production Occupations 12
14 Installation, Maintenance, and Repair Occupations 11
15 Business and Financial Operations Occupations 11
16 Computer and Mathematical Occupations 6
17 Construction and Extraction Occupations 6
18 Farming, Fishing, and Forestry Occupations 4
19 Community and Social Services Occupations 4
20 Protective Service Occupations 4
21 Life, Physical, and Social Science Occupations 3
22 Military Specific Occupations 1

14. General Youth Services Targeted Youth Services
 Entry Level (Ages 18 -21) – SWN contracts with youth service
and Summer Job Fairs providers for services to youth who have
(Ages 16 -21) - 4 dropped out of the public school system
and/or are basic skills deficient.
 Workshops
 Harford County Public
Job Search 101
Background Check/Security Schools (55 youth)
Clearance  Harford Community
Career Options College – Certificate to
Job Fair Preparation Career in 1 Year (25
youth)

15. RESULTS
Measure Standard Performance Performance vs. Standard
Met or Exceeded**
Entered Employment Rate
Adults 84% 82.0% √
Dislocated Workers 89% 85.6% √
Retention Rate
Adults 84% 84.8% √
Dislocated Workers 91% 88.6% √
Average Earnings
Adults $13,100 $18,473* √
Dislocated Workers $16,585 $19,690* √
* 6 month income / ** meet= wi 10% of standard / exceed = over standard

16. RESULTS New Job Title Wages SWN Services
Maintenance Tech $27.00 Core/MWE
Business Development Coordinator $19.50 Basic Computer Classes
Software Developer $43.27 Core, Intensive, Training
Human Resources Specialist $9.00 Core, Intensive, Training
Cardiac Sonographer $33.00 Core, Intensive, Training
Fabrication Technician $21.00 Core, Intensive, Training
Business Requirement Analyst $44.57 Core, Intensive, Training
Q. A. Migration Conversion $25.00 Web Design Classes
Field/Network Technician $27.41 Core, Intensive, Training
Queue Coordinator $20.19 Basic Computer Classes
CNC Operator/Machinist $23.00 Core, Intensive
Electrical Maintenance $20.00 Core, Intensive
Project Engineer $42.00 Core, Intensive, Training
Inspector $25.00 Core, Intensive
Welder $17.00 Welding
Support Tech 5 $28.00 Core, Intensive, Training
HR Administrator $18.02 Core, Intensive, Training
Assistant Facility Manager $24.03 SWN/Core Services
Industrial Hygienist $22.26 Online Industrial Hygienist Program
Computer Technician $18.53 Core, Intensive, Training
Electrical Powerline Install $30.00 Core, Intensive
Project Manger $54.69 Core, PMP Training
Operations Integrator $21.63 Core Only
Maintenance General Supervisor $44.71 Project Management Program

17. 1,240 Youth Served 2011
Outreach and Job Fairs – 969
Training Activity – 237
MEASURE STANDARD PERFORMANCE
Youth Attainment of
66% 76.9%
Degree or Certificate
Youth Placement in
Employment of 63% 89.5%
Education
Youth
65% 78.3%
Literacy/Numeracy

18. Cecil County Industry Employment
Quarterly Average Employment
Federal Government, 1,633
Other Services, 910
State Government, 570
Leisure and Hospitality, 3,941
Local Government, 3,642
Natural Resources and
Mining, 851
Education and Health
Services, 3,900
Construction, 1,233
Professional and Business
Services, 1,661
Manufacturing, 4,273
Financial Activities, 674
Information, 147
Trade, Transportation, and
Utilities, 6,567

19. Industry Sectors Average Weekly Wage
Leisure and Hospitality $346.00
Other Services $454.00
Natural Resources and Mining $622.00
Professional and Business Services $660.00
Trade, Transportation, and Utilities $682.00
Construction $730.00
Financial Activities $761.00
Education and Health Services $807.00
Local Government $910.00
State Government $923.00
Information $1,044.00
Federal Government $1,373.00
Manufacturing $1,409.00

20. Top (20) Cecil County Employers as of
Sept 2012
W. L. Gore & Associates GORE-TEX® medical products / R&D 2,387
Union Hospital / Affinity Health System Medical services 1,236
Perry Point VA Med. Ctr.* Medical services 1,125
Walmart Consumer goods 500
Cecil College Higher education 494
ATK Propellants, rocket motors 436
IKEA Home furnishings distrib. 370
Terumo Medical Products Medical products / R&D 342
Terumo Cardiovascular Systems Medical products / R&D 297
Penn National Gaming / Hollywood Casino Casino gaming 261
Burris Logistics Refrigerated trucking 250
McDonald's Restaurants 240
Moon Nurseries Nursery products 240
Sandy Cove Ministries Conf. and retreat center 231
C&S Wholesale Grocers Food products distribution 224
Kenneth O. Lester / PFG Food products distribution 205
Calvert Manor Healthcare Center Nursing care 200
YMCA of Cecil County Recreation and sports ctr. 200
Bayside Comm. Network Services for the disabled 190
Upper Bay Counseling Medical services 185

21. Susquehanna WIA Private Sector Establishments by Size
As of Q4 2011
Size Establishments % of Total % of Total
Establishments Employment
Micro (0-9) 5,490 76.1% 17.8%
Small (10-24) 1,073 14.9% 18.9%
Medium (25-99) 521 7.2% 27.4%
Large (>=100) 132 1.8% 36.0%
Total 7,216 100.0% 100.0%

22. Population of Susquehanna WIA by Sex and Age
2000 vs. 2010
2000 2010 Absolute Percent
Change Change
Population 304,541 345,934 41,393 13.6%
Male 149,675 169,994 20,319 13.6%
Female 154,866 175,940 21,074 13.6%
Age
Under 9 46,092 44,678 -1,414 -3.1%
10 to 19 45,473 50,048 4,575 10.1%
20 to 24 14,362 19,879 5,517 38.4%
25 to 34 40,657 39,812 -845 -2.1%
35 to 44 55,127 48,360 -6,767 -12.3%
45 to 54 44,257 57,372 13,115 29.6%
55 to 59 15,967 23,262 7,295 45.7%
60 and over 42,606 62,523 19,917 46.7%

23. Percentage of Population 25 years and over by
Educational Attainment, 2010
Cecil Harford Anne Baltimore Baltimore Carroll Howard Maryland
Arundel County City Total
Less than 9th grade 3.3% 2.4% 3.0% 3.3% 8.2% 2.2% 3.3% 4.7%
9th to 12th grade,
no diploma 7.7% 5.4% 7.7% 6.6% 14.9% 5.9% 2.3% 7.2%
High school
graduate 36.2% 29.6% 24.5% 27.0% 29.5% 30.8% 14.2% 25.9%
Some college, no
degree 24.0% 22.6% 22.2% 21.1% 19.4% 18.9% 14.0% 19.7%
Associates degree 6.5% 8.3% 7.0% 6.3% 3.7% 7.2% 7.1% 6.3%
Bachelor’s degree 14.6% 19.2% 21.6% 20.3% 13.2% 20.0% 30.2% 19.7%
Graduate or
professional
degree 7.6% 12.5% 14.0% 15.3% 11.0% 14.9% 28.9% 16.4%
Percent high
school graduate or
higher 88.9% 92.2% 89.3% 90.1% 76.9% 91.8% 94.3% 88.1%
Up to high school
diploma 47.2% 37.4% 35.2% 36.9% 52.6% 38.9% 19.8% 37.8%
Percent bachelor’s
degree or higher 22.2% 31.7% 35.5% 35.6% 24.2% 34.9% 59.1% 36.1%

24. Highest Level of Educational Attainment of
Susquehanna WIA Residents, Age 25 and over
2005 vs. 2010
2005 2010 Absolute Percent
Change Change
Population 25 and over 216,882 231,031 14,149 6.5%
Less than 9th grade 6,759 6,227 -532 -7.9%
9th to 12th grade, no diploma 18,422 13,969 -4,453 -24.2%
High school graduate 67,964 72,780 4,816 7.1%
Some college, no degree 47,219 53,155 5,936 12.6%
Associates degree 17,207 18,024 817 4.7%
Bachelor’s degree 38,869 41,270 2,401 6.2%
Graduate or professional degree 20,442 25,606 5,164 25.3%

25. Susquehanna WIA Inflow/Outflow Job Counts
As of 2010, based on Primary Jobs
The relative size of the Venn
diagram circles represents the
amount of workers living and
working in SWIA. The size of
the intersection area
represents the count of
workers that live and work in
SWIA.
Thirty-seven percent of SWIA
residents also work in the
SWIA; 60.2 percent of all
SWIA workers live in SWIA.
Source: U.S. Census Bureau, OnTheMap

27. Workforce Investment Board (SWN)
Strategic Priorities
 Meeting the need of Business
 Creating awareness of the region
(Branding)
 Workplace Readiness Skills
 Elevate awareness of SWN

28. Executing innovative workforce
strategies that contribute to the
economic competitiveness of
our region and improving the
quality of life for business and
job seekers.