World Usability Congress, Britta Ullrich, Senior Manager User Experience

1. Watch out!
High risk of infection:
the “visual virus” at work.
Britta Ullrich
Senior UX Manager
& Visual Trainer
October 17, 2013

2. Enhance your memory,
focus and fun at work!

3. Crash course in visual
language @ WUC!

4. You might be asked…
Drawing
at work?
YES!
Source: customsouthparks.com

5. Some hands-on examples…

6. Some hands on examples …
“I add post-its for planning and
flexibility.”
Susanne, Senior HR Manager &
Agile Admirer

7. Some hands on examples …
“With the visual profile meeting
new people was great fun.”
@ Vizthink.de meetup in
Hamburg, Germany

8. “I use visuals as a time schedule
to navigate through the meeting.”
Sandra, Team Lead User Care

9. “It’s about being fast –
mistakes happen.” ;)

10. “It was our 1st anniversary using Kanban – an
appreciation & a great laugh for the team.”
Friederike, Community Manager & Agile Kanban Coach

11. “This picture was a present and motivator for the team!”
Susanne, Senior HR Manager & Agile Admirer

12. “We didn’t want to bore our
colleagues with PPT slides. ”
Ulrike, Director User Care

13. “We were under pressure to meet
deadlines and had to present to the
whole department.”
Daniel, Team Lead User Care

14. “Hand-made drawings are more personal
and help the audience to remember the
story!”
Timm, CPO

15. “Easy to draw, but has a lot more
impact than just writing down the
words.”
Leonie, Visual Designer

16. “Promoting the option to take part in our regular
in-house Agile workshops worked really well.”
Susanne, Senior HR Manager & Agile Admirer

17. Some hands on examples …
“This picture explains the exercise
much better than words can.”
Susanne, Senior HR Manager &
Agile Admirer

18. “The participants appreciated
the hand-drawn certificate for
our internal Agile workshop.”
Sabrina, Project Management
Student

19. “The new testing concept was
understood really quickly.”
Britta, Sr. UX Manager

20. “Visual card sortings work well
for intuitively ordering our
process.”
Zita, Interaction Designer
“It’s great for breaking
down complex processes.”
Patrick, Product Manager

21. “It’s important to differentiate
between different target groups.”
Faye, Marketing Manager

22. “We tried to find a picture that
summarized our team values.”
Julika, Frontend Engineer

23. “Visual notes on my iPad help me to
remember the most important facts!”
Eva, Jr. Manager User Insights

24. Some hands on examples …
Visual brainstorming sessions
spark our imagination!

25. Some hands on examples …
Visual dictionary
in Confluence

26. Some hands on examples …
Even the door signs have
been “infected”

27. Cheers!
Questions?
Britta Ullrich @Sabrittas
Senior UX Manager @ XING
Visual Trainer @ vizworks.de