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NIGERIA	
  BY	
  THE	
  NUMBERS	
  
TRENDS	
  
“I	
  joined	
  a	
  group	
  on	
  BlackBerry	
  group	
  	
  called	
  
‘Occupy	
  Nigeria’	
  and	
  almost	
  every	
  second,	
  
somebody	
  would	
  broadcast	
  messages	
  to	
  the	
  
forum.	
  The	
  forum	
  was	
  also	
  a	
  major	
  avenue	
  for	
  
                                                                                                                                                             BNN	
  
discourse.	
  It	
  was	
  through	
  the	
  forum	
  that	
  we	
  got	
  
so	
  many	
  people	
  to	
  be	
  a	
  part	
  of	
  the	
  protest	
  and	
  it	
  
was	
  through	
  it	
  that	
  we	
  learnt	
  about	
  those	
  who	
  
were	
  killed	
  in	
  the	
  crisis.”	
                                                        ᵠ    Nigerians	
  are	
  getting	
  their	
  information	
  from	
  
                                                                                                      the	
  Blackberry	
  News	
  Network	
  	
  

                                                                                                 ᵠ    Big	
  stories,	
  real	
  and	
  fake	
  break	
  over	
  BBM	
  
                                                                                                      networks,	
  Twitter	
  and	
  even	
  Facebook	
  	
  
                                                                                                      before	
  the	
  traditional	
  media	
  has	
  a	
  chance	
  to	
  
                                                                                                      file	
  a	
  story	
  

                                                                                                 ᵠ    From	
  fake	
  tsunami	
  warning,	
  to	
  where	
  and	
  
                                                                                                      where	
  the	
  occupy	
  protests	
  were	
  going	
  to	
  
                                                                                                      happen,	
  Nigeria	
  is	
  getting	
  its	
  news	
  on	
  the	
  
                                                                                                      move,	
  in	
  real	
  time	
  


                    RIP
   News	
  (including	
  pictures)	
  of	
  
   the	
  murder	
  of	
  Suzie	
  Q ,	
  a	
  
   Lagos	
  socialite	
  were	
  on	
  BBM	
  
   &	
  twi?er	
  within	
  the	
  hour	
  




                The	
  full	
  document	
  of	
  the	
  House’s	
  recommendaCons	
  
                on	
  the	
  fuel	
  subsidy	
  probe	
  were	
  emailed	
  and	
  tweeted	
  
                within	
  hours	
  of	
  the	
  report’s	
  release	
  
Social	
  [media]	
  Activism	
  
                                                                  ᵠ    One	
  result	
  of	
  all	
  this	
  technology	
  is	
  a	
  greater	
  
                                        #lightupnigeria	
              degree	
  of	
  transparency,	
  there’s	
  no	
  hiding	
  
                                                                       anymore.	
  The	
  minute	
  something	
  happens,	
  it’s	
  
                                                                       out	
  there	
  on	
  the	
  social	
  networks	
  
                                                                  ᵠ    As	
  far	
  back	
  as	
  2008,	
  a	
  viral	
  video	
  of	
  naval	
  
                                                                       officers	
  beating	
  Uzoma	
  Okere	
  led	
  to	
  the	
  
                                                                       almost	
  unprecedented	
  prosecution	
  and	
  
                                                                       sanction	
  of	
  armed	
  forces	
  personnel	
  in	
  an	
  
                                                                       assault	
  on	
  a	
  civilian	
  
                                                                  ᵠ    It	
  is	
  giving	
  young	
  people	
  a	
  pulpit	
  and	
  an	
  
8	
  of	
  the	
  top10	
  topics	
                                    organizing	
  tool.	
  They	
  don’t	
  just	
  complain	
  in	
  
trending	
  on	
  Twi?er	
  were	
                                     their	
  offices	
  and	
  dorms	
  anymore	
  
issues	
  emanaCng	
  from	
  
the	
  protests	
  against	
                                      ᵠ    This	
  is	
  causing	
  a	
  new	
  level	
  of	
  engagement,	
  
removal	
  of	
  fuel	
  subsidy	
                                     fuelled	
  by	
  frustration	
  and	
  in	
  some	
  cases	
  
                                                                       incredulous	
  anger	
  at	
  our	
  situation	
  
                                                                  ᵠ    Light	
  up	
  Nigeria	
  was	
  the	
  first	
  ‘movement’	
  to	
  
                                                                       really	
  utilize	
  social	
  networks	
  
Think	
  Local,	
  Act	
  Global
                                                                                                                                               	
  
                                                                                                                   ᵠ    Next	
  to	
  oil,	
  popular	
  culture	
  is	
  our	
  main	
  export	
  
                                                                                                                   ᵠ    Nigerian	
  film	
  makers,	
  artists,	
  designers,	
  
                                                                                                                        musicians	
  are	
  aggressively	
  pursuing	
  regional	
  
                                                                                                                        and	
  international	
  opportunities	
  
                                                                                                                   ᵠ    For	
  young	
  Nigerians,	
  the	
  ‘global	
  village’	
  has	
  
                                                                                                                        always	
  been	
  a	
  reality,	
  our	
  content/style/culture	
  
                                                                                                                        is	
  seen	
  as	
  worthy	
  of	
  a	
  global	
  stage	
  –	
  no	
  one	
  is	
  
                                                                                  Afropolitan	
  
                                                                                                                        interested	
  in	
  just	
  	
  being	
  a	
  local	
  champion	
  
                                                                      Victoria	
  and	
  Albert	
  Museum	
  
                                                                                                                   ᵠ    YouTube	
  etc	
  gives	
  them	
  a	
  platform	
  to	
  
                                                                                                                        broadcast	
  themselves	
  internationally,	
  and	
  the	
  
                                                                                      The London                     world	
  is	
  watching/listening/buying	
  
                                                                                       Pop- Up	

                                                                                      Dress Shop	


“Prior	
  to	
  this	
  event,	
  the	
  American	
  market	
  
was	
  small	
  money	
  to	
  D’Banj—a	
  genuine	
  
global	
  phenom	
  from	
  the	
  urgent,	
  populous	
  
city	
  of	
  Lagos.	
  But	
  now	
  that	
  he’s	
  a	
  G.O.O.D.	
  
Music	
  arEst,	
  D’Banj	
  is	
  looking	
  to	
  add	
  the	
  
U.S.	
  to	
  his	
  list	
  of	
  conquests”	
  

               Rob	
  Marrio?,	
  Complex	
  Magazine,	
  	
  
                  on	
  D’Banj	
  show	
  at	
  Irving	
  Plaza	
  
Local	
  Content
                                                                                                       	
  
                                                                 ᵠ    Nigerians	
  understand	
  the	
  value	
  we	
  represent	
  
                                                                      as	
  a	
  market	
  and	
  	
  more	
  and	
  more	
  are	
  
                                                                      demanding	
  content	
  be	
  customised	
  for	
  us	
  

                                                                 ᵠ    And	
  international	
  brands	
  are	
  complying:	
  
                                                                      Nigerians	
  don’t	
  really	
  eat	
  fries,	
  so	
  	
  KFC	
  serves	
  
                                                                      Jollof	
  rice	
  

                                                                 ᵠ    Young	
  people	
  are	
  customising	
  on	
  their	
  own,	
  
                                                                      adding	
  local	
  flair	
  to	
  international	
  brands,	
  
Nigerian	
  ConsCtuCon	
  App	
  for	
  Blackberry	
  Hits	
          items:	
  ankara	
  print	
  Toms	
  
10,000	
  Downloads	
  in	
  72	
  hours	
  
                                                                 ᵠ    After	
  years	
  of	
  jealously	
  guarding	
  its	
  platform,	
  
                                                                      Blackberry	
  is	
  actively	
  engaging	
  programmers	
  
                                                                      to	
  develop	
  local	
  apps	
  (as	
  is	
  Nokia)	
  

                                                                 ᵠ    Increasingly,	
  international	
  brands	
  are	
  
                                                                      producing	
  products,	
  content,	
  communications	
  
                                                                      for	
  a	
  local	
  audience…	
  and	
  producing	
  it	
  locally	
  
Styling	
  Streets
                                      	
  
ᵠ    According	
  to	
  McKinsey	
  research	
  52%	
  of	
  
     Africans	
  16-­‐24	
  feel	
  its	
  VERY	
  important	
  to	
  follow    	
  
     the	
  latest	
  fashion	
  and	
  trends	
  vs.	
  33%	
  of	
  those	
  
     45	
  and	
  over	
  

ᵠ    Cool	
  is	
  very	
  important	
  to	
  a	
  population	
  as	
  
     young	
  as	
  ours.	
  It’s	
  Target	
  or	
  IKEA	
  principle,	
  just
                                                                              	
  
     because	
  it’s	
  cheap	
  doesn’t	
  mean	
  it	
  should	
  be	
  
     ugly	
  or	
  stripped	
  down	
  

ᵠ    This	
  means	
  that	
  form	
  is	
  as	
  important	
  as	
  
     function	
  at	
  the	
  bottom	
  of	
  the	
  pyramid	
  

ᵠ    Tecno,	
  a	
  Chinese	
  phone	
  brand,	
  has	
  been	
  
     gaining	
  popularity	
  with	
  little	
  marketing	
  
     because	
  it	
  offers	
  Blackberry	
  looks	
  and	
  [almost]	
  
     functionality	
  at	
  pure	
  water	
  pricing	
  

ᵠ    Cheap	
  Chinese	
  imports	
  of	
  on	
  trend	
  clothing	
  
     mean	
  anyone	
  can	
  match	
  the	
  look	
  of	
  their	
  
     favourite	
  local	
  and	
  international	
  celebrities	
  
Click	
  	
  [no]	
  mortar
                                	
  
ᵠ     All	
  these	
  ecommerce	
  sites	
  were	
  launched	
  
      within	
  the	
  last	
  12	
  months	
  
ᵠ     It’s	
  to	
  early	
  to	
  tell	
  if	
  they	
  will	
  be	
  able	
  to	
  get	
  
      over	
  Nigerians	
  security	
  fears.	
  But	
  if	
  they	
  do,	
  
      this	
  will	
  mark	
  a	
  huge	
  change	
  in	
  retail	
  in	
  this	
  
      country	
  
ᵠ     Most	
  are	
  integrating	
  mobile	
  payments,	
  so	
  that	
  
      even	
  the	
  unbanked	
  can	
  access	
  ecommerce	
  	
  
ᵠ     Interestingly,	
  Kasuwai	
  and	
  Sabunta	
  are	
  backed	
  
      by	
  Rocket	
  Internet,	
  who	
  have	
  been	
  very	
  
      successfully	
  across	
  the	
  world	
  with	
  Amazon	
  
      clones	
  
ᵠ     Jobberman	
  isn’t	
  an	
  ecommerce	
  site,	
  but	
  it	
  is	
  
      the	
  14th	
  most	
  visited	
  site	
  in	
  Nigeria	
  and	
  is	
  
      rapidly	
  changing	
  the	
  way	
  young	
  Nigerians	
  
      approach	
  job	
  search	
  
ᵠ     Slim	
  Trader	
  is	
  tackling	
  ecommerce	
  for	
  the	
  
      bottom	
  of	
  the	
  pyramid	
  with	
  SMS	
  based	
  e-­‐tail	
  
      and	
  payments	
  
Single	
  Serve	
  Society	
  
ᵠ    Nigeria	
  is	
  a	
  sachet	
  society,	
  everything	
  from	
  
     toothpaste	
  to	
  gin	
  comes	
  in	
  single	
  serve	
  
     packaging	
  

ᵠ    This	
  is	
  not	
  only	
  about	
  cash	
  management,	
  but	
  a	
  
     result	
  of	
  a	
  younger,	
  more	
  mobile,	
  more	
  urban	
  
     consumer	
  –	
  less	
  space	
  to	
  store	
  things,	
  more	
  
     time	
  spent	
  out	
  of	
  home	
  

ᵠ    Our	
  power	
  situation	
  contributes,	
  storage	
  is	
  a	
  
     problem	
  once	
  something	
  is	
  opened	
  (no	
  power	
  
     for	
  refrigeration)	
  
FUTURE	
  VIEW	
  
While	
  experts	
  esCmate	
  a	
  significant	
  growth	
  in	
  populaCon	
  over	
  the	
  
next	
  10	
  years,	
  about	
  48	
  million,	
  the	
  make	
  up	
  of	
  the	
  populaCon	
  
remains	
  fairly	
  stable.	
  82%	
  of	
  the	
  populaCon	
  has	
  at	
  least	
  had	
  access	
  
to	
  GSM	
  since	
  adulthood,	
  most	
  for	
  their	
  whole	
  lives	
  (those	
  in	
  their	
  
50s	
  were	
  in	
  their	
  30s	
  when	
  GSM	
  launched	
  in	
  Nigeria)	
  
10	
  year	
  projecCons	
  are	
  dependent	
  on	
  many	
  variables	
  –	
  if	
  the	
  
power	
  sector	
  is	
  fixed,	
  for	
  instance,	
  tariffs	
  should	
  fall	
  significantly,	
  as	
  
will	
  bandwidth	
  (as	
  providers	
  turn	
  their	
  money	
  to	
  improving	
  quality	
  
rather	
  than	
  powering	
  base	
  staCons)	
  
Smartphone	
  penetraCon	
  driven	
  by	
  second	
  hand	
  market	
  and	
  value	
  
entrants	
  from	
  Asia	
  
Combined	
  with	
  our	
  demographic	
  shib,	
  the	
  major	
  implicaCon	
  is	
  a	
  
consumer	
  that	
  expects	
  interacCvity	
  and	
  immediacy	
  -­‐-­‐	
  but	
  be	
  
warned,	
  even	
  with	
  growth	
  in	
  Smartphone/feature	
  phones,	
  Nigeria	
  
will	
  sCll	
  be	
  an	
  SMS	
  based	
  market	
  in	
  2015	
  
UrbanizaCon	
  generally	
  results	
  in	
  a	
  savvier	
  consumer,	
  with	
  
greater	
  choice	
  
Time	
  constraints/convenience	
  will	
  play	
  an	
  increasing	
  role	
  
in	
  purchase	
  decisions	
  –	
  a	
  significant	
  opportunity	
  in	
  
convenience	
  foods	
  
UrbanizaCon	
  also	
  has	
  significant	
  implicaCons	
  for	
  
entertainment	
  and	
  hospitality	
  industries	
  as	
  a	
  result	
  of	
  
more	
  Cme	
  spent	
  outside	
  the	
  home	
  
The	
  consumer	
  space	
  conCnues	
  to	
  offer	
  significant	
  
opportuniCes	
  
A	
  young,	
  urban	
  populaCon	
  with	
  discreConary	
  income	
  will	
  
drive	
  a	
  consumer	
  culture	
  –	
  understanding	
  the	
  right	
  price	
  
point	
  and	
  lifestyle	
  triggers	
  will	
  be	
  key	
  to	
  success	
  
70%	
  
CBN’s	
  goal	
  for	
  
percentage	
  of	
  
financially	
  included	
  


382	
  
CBN’s	
  goal	
  for	
  number	
  of
                                   	
  
POS	
  terminals	
  per	
                 Given	
  populaCon	
  projecCons	
  and	
  
100,000	
  Nigerians	
  by	
              cost	
  issues,	
  even	
  CBN	
  
                                          acknowledges	
  that	
  extensive	
  brand	
  
2020	
                                    rollout	
  is	
  not	
  the	
  pracCcal	
  answer	
  
                                          In	
  their	
  financial	
  inclusion	
  strategy,	
  

65,000	
                                  they	
  point	
  out	
  that	
  agent	
  banking	
  
                                          is	
  the	
  obvious	
  soluCon	
  and	
  that	
  
                                          policy	
  supporCng	
  it	
  is	
  vital	
  for	
  it	
  to	
  
CBN’s	
  goal	
  for	
  the	
  
                                          meet	
  its	
  own	
  goals	
  
number	
  of	
  mobile	
  
money	
  agents	
  by	
  2020	
           If	
  the	
  ‘cashless’	
  policy	
  is	
  successful,	
  
                                          ecommerce	
  soluCons	
  (SMS	
  and	
  
                                          internet	
  based)	
  could	
  radically	
  
                                          transform	
  both	
  retail	
  landscape	
  	
  
                                          and	
  supply	
  chain	
  management	
  
DALU    	
  
           Ẹ	
  SE	
  
    NA	
  GODE    	
  
[THANK	
  YOU]    	
  

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2012 trends presentation

  • 1. NIGERIA  BY  THE  NUMBERS  
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  • 10. “I  joined  a  group  on  BlackBerry  group    called   ‘Occupy  Nigeria’  and  almost  every  second,   somebody  would  broadcast  messages  to  the   forum.  The  forum  was  also  a  major  avenue  for   BNN   discourse.  It  was  through  the  forum  that  we  got   so  many  people  to  be  a  part  of  the  protest  and  it   was  through  it  that  we  learnt  about  those  who   were  killed  in  the  crisis.”   ᵠ  Nigerians  are  getting  their  information  from   the  Blackberry  News  Network     ᵠ  Big  stories,  real  and  fake  break  over  BBM   networks,  Twitter  and  even  Facebook     before  the  traditional  media  has  a  chance  to   file  a  story   ᵠ  From  fake  tsunami  warning,  to  where  and   where  the  occupy  protests  were  going  to   happen,  Nigeria  is  getting  its  news  on  the   move,  in  real  time   RIP News  (including  pictures)  of   the  murder  of  Suzie  Q ,  a   Lagos  socialite  were  on  BBM   &  twi?er  within  the  hour   The  full  document  of  the  House’s  recommendaCons   on  the  fuel  subsidy  probe  were  emailed  and  tweeted   within  hours  of  the  report’s  release  
  • 11. Social  [media]  Activism   ᵠ  One  result  of  all  this  technology  is  a  greater   #lightupnigeria   degree  of  transparency,  there’s  no  hiding   anymore.  The  minute  something  happens,  it’s   out  there  on  the  social  networks   ᵠ  As  far  back  as  2008,  a  viral  video  of  naval   officers  beating  Uzoma  Okere  led  to  the   almost  unprecedented  prosecution  and   sanction  of  armed  forces  personnel  in  an   assault  on  a  civilian   ᵠ  It  is  giving  young  people  a  pulpit  and  an   8  of  the  top10  topics   organizing  tool.  They  don’t  just  complain  in   trending  on  Twi?er  were   their  offices  and  dorms  anymore   issues  emanaCng  from   the  protests  against   ᵠ  This  is  causing  a  new  level  of  engagement,   removal  of  fuel  subsidy   fuelled  by  frustration  and  in  some  cases   incredulous  anger  at  our  situation   ᵠ  Light  up  Nigeria  was  the  first  ‘movement’  to   really  utilize  social  networks  
  • 12. Think  Local,  Act  Global   ᵠ  Next  to  oil,  popular  culture  is  our  main  export   ᵠ  Nigerian  film  makers,  artists,  designers,   musicians  are  aggressively  pursuing  regional   and  international  opportunities   ᵠ  For  young  Nigerians,  the  ‘global  village’  has   always  been  a  reality,  our  content/style/culture   is  seen  as  worthy  of  a  global  stage  –  no  one  is   Afropolitan   interested  in  just    being  a  local  champion   Victoria  and  Albert  Museum   ᵠ  YouTube  etc  gives  them  a  platform  to   broadcast  themselves  internationally,  and  the   The London world  is  watching/listening/buying   Pop- Up Dress Shop “Prior  to  this  event,  the  American  market   was  small  money  to  D’Banj—a  genuine   global  phenom  from  the  urgent,  populous   city  of  Lagos.  But  now  that  he’s  a  G.O.O.D.   Music  arEst,  D’Banj  is  looking  to  add  the   U.S.  to  his  list  of  conquests”   Rob  Marrio?,  Complex  Magazine,     on  D’Banj  show  at  Irving  Plaza  
  • 13. Local  Content   ᵠ  Nigerians  understand  the  value  we  represent   as  a  market  and    more  and  more  are   demanding  content  be  customised  for  us   ᵠ  And  international  brands  are  complying:   Nigerians  don’t  really  eat  fries,  so    KFC  serves   Jollof  rice   ᵠ  Young  people  are  customising  on  their  own,   adding  local  flair  to  international  brands,   Nigerian  ConsCtuCon  App  for  Blackberry  Hits   items:  ankara  print  Toms   10,000  Downloads  in  72  hours   ᵠ  After  years  of  jealously  guarding  its  platform,   Blackberry  is  actively  engaging  programmers   to  develop  local  apps  (as  is  Nokia)   ᵠ  Increasingly,  international  brands  are   producing  products,  content,  communications   for  a  local  audience…  and  producing  it  locally  
  • 14. Styling  Streets   ᵠ  According  to  McKinsey  research  52%  of   Africans  16-­‐24  feel  its  VERY  important  to  follow   the  latest  fashion  and  trends  vs.  33%  of  those   45  and  over   ᵠ  Cool  is  very  important  to  a  population  as   young  as  ours.  It’s  Target  or  IKEA  principle,  just   because  it’s  cheap  doesn’t  mean  it  should  be   ugly  or  stripped  down   ᵠ  This  means  that  form  is  as  important  as   function  at  the  bottom  of  the  pyramid   ᵠ  Tecno,  a  Chinese  phone  brand,  has  been   gaining  popularity  with  little  marketing   because  it  offers  Blackberry  looks  and  [almost]   functionality  at  pure  water  pricing   ᵠ  Cheap  Chinese  imports  of  on  trend  clothing   mean  anyone  can  match  the  look  of  their   favourite  local  and  international  celebrities  
  • 15. Click    [no]  mortar   ᵠ  All  these  ecommerce  sites  were  launched   within  the  last  12  months   ᵠ  It’s  to  early  to  tell  if  they  will  be  able  to  get   over  Nigerians  security  fears.  But  if  they  do,   this  will  mark  a  huge  change  in  retail  in  this   country   ᵠ  Most  are  integrating  mobile  payments,  so  that   even  the  unbanked  can  access  ecommerce     ᵠ  Interestingly,  Kasuwai  and  Sabunta  are  backed   by  Rocket  Internet,  who  have  been  very   successfully  across  the  world  with  Amazon   clones   ᵠ  Jobberman  isn’t  an  ecommerce  site,  but  it  is   the  14th  most  visited  site  in  Nigeria  and  is   rapidly  changing  the  way  young  Nigerians   approach  job  search   ᵠ  Slim  Trader  is  tackling  ecommerce  for  the   bottom  of  the  pyramid  with  SMS  based  e-­‐tail   and  payments  
  • 16. Single  Serve  Society   ᵠ  Nigeria  is  a  sachet  society,  everything  from   toothpaste  to  gin  comes  in  single  serve   packaging   ᵠ  This  is  not  only  about  cash  management,  but  a   result  of  a  younger,  more  mobile,  more  urban   consumer  –  less  space  to  store  things,  more   time  spent  out  of  home   ᵠ  Our  power  situation  contributes,  storage  is  a   problem  once  something  is  opened  (no  power   for  refrigeration)  
  • 18. While  experts  esCmate  a  significant  growth  in  populaCon  over  the   next  10  years,  about  48  million,  the  make  up  of  the  populaCon   remains  fairly  stable.  82%  of  the  populaCon  has  at  least  had  access   to  GSM  since  adulthood,  most  for  their  whole  lives  (those  in  their   50s  were  in  their  30s  when  GSM  launched  in  Nigeria)  
  • 19. 10  year  projecCons  are  dependent  on  many  variables  –  if  the   power  sector  is  fixed,  for  instance,  tariffs  should  fall  significantly,  as   will  bandwidth  (as  providers  turn  their  money  to  improving  quality   rather  than  powering  base  staCons)   Smartphone  penetraCon  driven  by  second  hand  market  and  value   entrants  from  Asia   Combined  with  our  demographic  shib,  the  major  implicaCon  is  a   consumer  that  expects  interacCvity  and  immediacy  -­‐-­‐  but  be   warned,  even  with  growth  in  Smartphone/feature  phones,  Nigeria   will  sCll  be  an  SMS  based  market  in  2015  
  • 20. UrbanizaCon  generally  results  in  a  savvier  consumer,  with   greater  choice   Time  constraints/convenience  will  play  an  increasing  role   in  purchase  decisions  –  a  significant  opportunity  in   convenience  foods   UrbanizaCon  also  has  significant  implicaCons  for   entertainment  and  hospitality  industries  as  a  result  of   more  Cme  spent  outside  the  home  
  • 21. The  consumer  space  conCnues  to  offer  significant   opportuniCes   A  young,  urban  populaCon  with  discreConary  income  will   drive  a  consumer  culture  –  understanding  the  right  price   point  and  lifestyle  triggers  will  be  key  to  success  
  • 22. 70%   CBN’s  goal  for   percentage  of   financially  included   382   CBN’s  goal  for  number  of   POS  terminals  per   Given  populaCon  projecCons  and   100,000  Nigerians  by   cost  issues,  even  CBN   acknowledges  that  extensive  brand   2020   rollout  is  not  the  pracCcal  answer   In  their  financial  inclusion  strategy,   65,000   they  point  out  that  agent  banking   is  the  obvious  soluCon  and  that   policy  supporCng  it  is  vital  for  it  to   CBN’s  goal  for  the   meet  its  own  goals   number  of  mobile   money  agents  by  2020   If  the  ‘cashless’  policy  is  successful,   ecommerce  soluCons  (SMS  and   internet  based)  could  radically   transform  both  retail  landscape     and  supply  chain  management  
  • 23. DALU   Ẹ  SE   NA  GODE   [THANK  YOU]