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Digital Strategy
                        & Social Media Mix

                                             Michele Polico




lunedì 8 ottobre 2012
lunedì 8 ottobre 2012
“
              a way to see something is also
                a way not to see something
                                         K. Marx




lunedì 8 ottobre 2012
BE NEUTRAL!



lunedì 8 ottobre 2012
lunedì 8 ottobre 2012
lunedì 8 ottobre 2012
Medium is the message... not always!




                        http://youtu.be/AuKMDJ3QlvQ




lunedì 8 ottobre 2012
A social approach must also include non-social channels




                        There are no good strategies, just good strategists



lunedì 8 ottobre 2012
Obiettivi



                        Risultati                     Ascolto

                                      Brand


             Strategy        Azione               Tattica



         Environment



lunedì 8 ottobre 2012
The strategy must be generic enough to
                               allow tactical adjustments


            Strategy: long-term ideal         Tactics: adaptation to the
                     project                           situation




lunedì 8 ottobre 2012
lunedì 8 ottobre 2012
lunedì 8 ottobre 2012
Adding a Like button is not a social strategy.




lunedì 8 ottobre 2012
The Social World has completely changed the way of thinking
           about business, marketing and communication.
  It also influences the objectives set by the marketing creativity.




lunedì 8 ottobre 2012
Test purchase
              Top of mind
                                                                  Loyalty



   If creativity that doesn’t take advantage of the fact that
  every person nowadays is a medium it can’t be effective,
                  at the time of the Social World


                                                           Word of mouth
                            Conversation




lunedì 8 ottobre 2012
Imagine the stories you want to tell your
            customers and make sure that
        everything is built in order to pass them




lunedì 8 ottobre 2012
lunedì 8 ottobre 2012
“
          The tragedy in life is not to achieve the objectives:
                             it’s not to have
                                                     B. Mays




lunedì 8 ottobre 2012
Social Media Marketing puts the relationship as a
                               strategic objective of the business




lunedì 8 ottobre 2012
A Social Media Marketing strategy must therefore predict two moments:




                                     1) The creation of the relation
             (advertising, viral marketing, social plugins, social media monitoring, PR...)


                                   2) The manteinment of the relation
                        (social media calendar, social media policy, social CRM...)




lunedì 8 ottobre 2012
“
      Half the money I spend on advertising is wasted;
             the trouble is I don't know which half
                                       J. Wanamaker




lunedì 8 ottobre 2012
Budget




                                } } }
                        Performance            Target




lunedì 8 ottobre 2012
Now I'll tell you a secret




lunedì 8 ottobre 2012
There’s no good digital campaign without a good media budget.




lunedì 8 ottobre 2012
“
              However beautiful the strategy, you should
                  occasionally look at the results
                                                W. Churchill




lunedì 8 ottobre 2012
Solid




                        Cost effective           Measurable




lunedì 8 ottobre 2012
But how to measure ...




lunedì 8 ottobre 2012
“
lunedì 8 ottobre 2012
                        I believe that God created the
                        Internet so we could fail faster
                                                   A. Kaushik
Thanks!




lunedì 8 ottobre 2012

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Digital strategy & social media mix – Michele Polico

  • 1. Digital Strategy & Social Media Mix Michele Polico lunedì 8 ottobre 2012
  • 3. a way to see something is also a way not to see something K. Marx lunedì 8 ottobre 2012
  • 4. BE NEUTRAL! lunedì 8 ottobre 2012
  • 7. Medium is the message... not always! http://youtu.be/AuKMDJ3QlvQ lunedì 8 ottobre 2012
  • 8. A social approach must also include non-social channels There are no good strategies, just good strategists lunedì 8 ottobre 2012
  • 9. Obiettivi Risultati Ascolto Brand Strategy Azione Tattica Environment lunedì 8 ottobre 2012
  • 10. The strategy must be generic enough to allow tactical adjustments Strategy: long-term ideal Tactics: adaptation to the project situation lunedì 8 ottobre 2012
  • 13. Adding a Like button is not a social strategy. lunedì 8 ottobre 2012
  • 14. The Social World has completely changed the way of thinking about business, marketing and communication. It also influences the objectives set by the marketing creativity. lunedì 8 ottobre 2012
  • 15. Test purchase Top of mind Loyalty If creativity that doesn’t take advantage of the fact that every person nowadays is a medium it can’t be effective, at the time of the Social World Word of mouth Conversation lunedì 8 ottobre 2012
  • 16. Imagine the stories you want to tell your customers and make sure that everything is built in order to pass them lunedì 8 ottobre 2012
  • 18. The tragedy in life is not to achieve the objectives: it’s not to have B. Mays lunedì 8 ottobre 2012
  • 19. Social Media Marketing puts the relationship as a strategic objective of the business lunedì 8 ottobre 2012
  • 20. A Social Media Marketing strategy must therefore predict two moments: 1) The creation of the relation (advertising, viral marketing, social plugins, social media monitoring, PR...) 2) The manteinment of the relation (social media calendar, social media policy, social CRM...) lunedì 8 ottobre 2012
  • 21. Half the money I spend on advertising is wasted; the trouble is I don't know which half J. Wanamaker lunedì 8 ottobre 2012
  • 22. Budget } } } Performance Target lunedì 8 ottobre 2012
  • 23. Now I'll tell you a secret lunedì 8 ottobre 2012
  • 24. There’s no good digital campaign without a good media budget. lunedì 8 ottobre 2012
  • 25. However beautiful the strategy, you should occasionally look at the results W. Churchill lunedì 8 ottobre 2012
  • 26. Solid Cost effective Measurable lunedì 8 ottobre 2012
  • 27. But how to measure ... lunedì 8 ottobre 2012
  • 28. “ lunedì 8 ottobre 2012 I believe that God created the Internet so we could fail faster A. Kaushik