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What do
   shippers and carriers
          think?


Results of the monthly trend survey
        for December 2011

              © Zsolt Kosinszky
Summary for Dec 2011 (vs Nov 2011)
     Shippers               expect            Carriers
-5% to +5%                  volumes           up to 5+% increase


40% expect no change   transport capacity        46% expect less


no change               transport rates        up to 5% increase


2.10% rise               diesel prices                5.65% rise


up to 5% increase       cost for carriers      up to 5% increase


                          © Zsolt Kosinszky
Survey methodology and base data
                                                  50%
                                                                          Participants
• anonymous survey
                                                            40%
                                                  40%                                            34%
                                                  30%                          26%

• between November 15-20, 2011                    20%
                                                  10%
• 535 respondents with activities on all          0%
                                                          shipper             carrier            other
continents
• participants: buyers (shippers) and             80%
                                                  70%
                                                         72%
                                                                          Area of activity
                                                  60%
sellers (carriers) of transport services          50%
                                                  40%
                                                                    46%        42%
                                                                                        36%
                                                                                                    30%
                                                  30%
and other supply chain players                    20%
                                                  10%
                                                   0%
(e.g. infrastructure providers,                         Europe      The        Asia     Africa    Australia
                                                                  Americas                          and
consultants, media, education)                                                                    Oceania


• about 54% of respondents are high               80%       75%
                                                                             Decision makers
                                                  60%
level decision makers                             40%
                                                                               39%               41%


• base data: November 2011                        20%

                                                  0%
                                                          shipper             carrier            other
                              © Zsolt Kosinszky
Featured survey: transport tendering
Regularity
Shippers: 30% use only spot rates, 25% tender every 2 years
Carriers: 36% tender yearly, 18-18% monthly or quarterly

Tools used
Shippers: 53% use spreadsheets, 37% web based tools
Carriers: 69% use spreadsheets, 23% web based tools

Number of carriers invited on average
Shippers: 8 to spot tenders, 57 to long term tenders
Carriers: 24 to spot tenders, 50 to long term tenders

                              © Zsolt Kosinszky
Challenge               Problem
Current                       Find the right          Rates not competitive, insufficient quality of
supply                        carriers (spot
                              and long term)
                                                      service, long tendering process, complicated
                                                      spot sourcing
chain
challenges                    Operational
                              efficiency
                                                      Processes not in place or not working, long
                                                      lead times, suboptimal and costly
                                                      operations, low visibility
                                                      (information), decreasing service level, high
Shippers                                              inventory


                              Capacity                Insufficient load and manufacturing
60%   55%                     management              optimization, backup providers
            50%
50%               45%   45%                           unknown, jammed supply chain
40%
30%
20%                           Getting greener         Most solutions are costly/take long time to
10%                           while saving            put in place and/or take effect
0%




                                          © Zsolt Kosinszky
Challenge                       Problem
Current                               Operational efficiency          Highly manual
supply                                                                processes, insufficient
                                                                      visibility, short term actions
chain                                 Find new customers              Huge competition, extremely
challenges                                                            resource intensive structures

                                      Find the right subcontractors   Highly resource intensive
                                      (spot and long term)            processes, outdated
Carriers                                                              applications (freight
                                                                      exchange/loadboard)

                                      Capacity management             Insufficient network
  80%
  70%
        69%                                                           optimization, insufficient
  60%
              46%
                                                                      visibility, short term
  50%
  40%
                    38%   38%   38%                                   view, collaboration issues
  30%
  20%
  10%                                 Financing/payment               Complex rating
   0%
                                                                      systems, numerous extra cost
                                                                      types, credit issues, insufficient
                                                                      collaboration

                                                  © Zsolt Kosinszky
Root causes of supply chain problems
• most of the major issues (finding the right carrier, improving
operational efficiency, capacity management and finding new
customers) are due to insufficient knowledge/choices and
information in the supply chain
• getting greener while saving costs is only possible if an instant
solution is found
• financing is partly problematic due to credit issues, partly there is
an underlying concern: only more equipment is the way forward?
• payment issues need a legal framework

The above issues will be focused on in upcoming surveys and white
papers.

                               © Zsolt Kosinszky
Expected diesel price in Dec 2011
6.00%                    5.65%
                                                                 4.00%                    3.77%

5.00%                              What they expect              3.50%
                                                                                                      What they think
4.00%
                                                                 3.00%                               the market expects
                                                                 2.50%
                                                                            2.05%                                 2.13%
3.00%                                               2.72%
                                                                 2.00%
           2.10%
2.00%                                                            1.50%
                                       1.43%
                                                                 1.00%
                                                                                                         1%
1.00%
                                                                 0.50%

0.00%                                                            0.00%
          shippers      carriers      others          all                  shippers       carriers      others     all




While shippers (2.10%) believe that the market (2.72%) expects a somewhat lower price than
them (2.05%), carriers (5.65%) think that the market (2.72%) expects a significantly lower
price than them (3.77%).
The base price is the October 2011 average diesel fuel price per litre in Germany: 1.46 EUR. (source:
http://www.theaa.com/onlinenews/allaboutcars/fuel/2011/october2011.pdf)

                                                       © Zsolt Kosinszky
Transport rate changes in Dec 2011
• 58% expect no change
                                  70%
                                                                        58%
                                  60%
                                  50%
                                  40%                           What          shippers expect
• 20% expect an increase          30%
                                  20%
                                                                 20%
                                                                                8%
                                  10%      1%     1%      4%                          4%     3%      1%

of up to 2% no change              0%




• both shippers and carriers                                    What shippers and
                                     80%
                                                       71%
                                     70%
                                                 61%            carriers think
                                     60%
                                                                 the market 55% 50%
believe the market expects           50%

                                     40%
                                                                   expects

a rate increase of up
                                                                       28%
                                     30%                                      25%

                                     20%


to 5%
                                     10%

                                      0%
                                                rate increase          no change     rate increase of up to
                                                                                               5%


                      © Zsolt Kosinszky
Changes in carriers’ costs in Dec 2011
                                      35%             33%
                                                                  What carriers expect
• 75% expect higher costs             30%

                                      25%
                                                            25%          25%



• 25% expect no change
                                      20%                          17%
                                      15%

                                      10%

• 33% expect an increase                  5%
                                               0%                                0%   0%      0%       0%
                                          0%

of between 5-10%
                                      80%
                                                          67%
                                                                What shippers and carriers
                                      70%
                                                                think the market expects
• both shippers and carriers          60%           57%
                                                                                           50%
                                      50%
                                                                                                 42%
                                      40%
foresee a cost increase of            30%                                  25%

                                      20%                            14%

up to 5%                              10%

                                          0%
                                                cost increase        no change        cost increase of up
                                                                                             to 5%

                      © Zsolt Kosinszky
Transport capacity in Dec 2011
                           50%   What shippers and carriers expect 46%
• while shippers rather    45%
                           40%
                                                     40%
                                                                   35%
expect no change (40%),    35%
                           30%
                                                           31%

                                      25%
                                             23%
46% of carriers            25%
                           20%
                           15%
believe it will be less    10%
                            5%

than in November 2011       0%
                                          more       unchanged         less

• carriers also believe    60%
                                          What shippers and carriers      55%

                                          think the market expects
the market expects less    50%

                           40%                       37%

capacity (55%), while      30%
                                      31%
                                             27%
                                                                   32%




shippers are rather        20%                             18%


                           10%
undecided                   0%
                                          more       unchanged         less
                      © Zsolt Kosinszky
Volumes in Dec 2011
                                            50%           46%
                                                                    What shippers and
• both shippers and carriers                45%
                                            40%
                                                    40%
                                                                    carriers expect
                                            35%
are rather positive about                   30%
                                                                                       25%
                                                                                             30%

                                            25%
                                                                      20%
business expectations                       20%
                                            15%
                                            10%                             8%
                                            5%
                                            0%

• both shippers and carriers                      volume increase     no change    volume increase of
                                                                                       up to 5%


foresee that the market will                50%
                                            45%
                                                          46%       What shippers and
                                                                      carriers think 38%
grow, although opinions                     40%
                                            35%
                                                    37%
                                                                     32% the market
                                            30%
                                                                          expects22%
about no growth or                          25%
                                            20%
                                                                            15%

decreasing business results                 15%
                                            10%
                                            5%
are also strong                             0%
                                                  volume increase     no change   volume increase of
                                                                                      up to 5%
                        © Zsolt Kosinszky
Thank you, sharing, next survey, contact
Firstly, if you are one of the 535 respondents who took this
survey, thank you for your time!

In case you found this survey useful and/or interesting, please feel
free to share it with anyone.

The January 2012 survey questions will be accessible from
December 15, 2011.

If you would like to get in touch with me, please write to
kosinszky.zsolt@gmail.com or contact me via LinkedIn
http://be.linkedin.com/in/zsoltkosinszky
or feel free to join the Collective Transport Sourcing group on
LinkedIn:
http://www.linkedin.com/groups?about=&gid=4128642
                              © Zsolt Kosinszky

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What do shippers and carriers think? - Monthly trend survey for December 2011

  • 1. What do shippers and carriers think? Results of the monthly trend survey for December 2011 © Zsolt Kosinszky
  • 2. Summary for Dec 2011 (vs Nov 2011) Shippers expect Carriers -5% to +5% volumes up to 5+% increase 40% expect no change transport capacity 46% expect less no change transport rates up to 5% increase 2.10% rise diesel prices 5.65% rise up to 5% increase cost for carriers up to 5% increase © Zsolt Kosinszky
  • 3. Survey methodology and base data 50% Participants • anonymous survey 40% 40% 34% 30% 26% • between November 15-20, 2011 20% 10% • 535 respondents with activities on all 0% shipper carrier other continents • participants: buyers (shippers) and 80% 70% 72% Area of activity 60% sellers (carriers) of transport services 50% 40% 46% 42% 36% 30% 30% and other supply chain players 20% 10% 0% (e.g. infrastructure providers, Europe The Asia Africa Australia Americas and consultants, media, education) Oceania • about 54% of respondents are high 80% 75% Decision makers 60% level decision makers 40% 39% 41% • base data: November 2011 20% 0% shipper carrier other © Zsolt Kosinszky
  • 4. Featured survey: transport tendering Regularity Shippers: 30% use only spot rates, 25% tender every 2 years Carriers: 36% tender yearly, 18-18% monthly or quarterly Tools used Shippers: 53% use spreadsheets, 37% web based tools Carriers: 69% use spreadsheets, 23% web based tools Number of carriers invited on average Shippers: 8 to spot tenders, 57 to long term tenders Carriers: 24 to spot tenders, 50 to long term tenders © Zsolt Kosinszky
  • 5. Challenge Problem Current Find the right Rates not competitive, insufficient quality of supply carriers (spot and long term) service, long tendering process, complicated spot sourcing chain challenges Operational efficiency Processes not in place or not working, long lead times, suboptimal and costly operations, low visibility (information), decreasing service level, high Shippers inventory Capacity Insufficient load and manufacturing 60% 55% management optimization, backup providers 50% 50% 45% 45% unknown, jammed supply chain 40% 30% 20% Getting greener Most solutions are costly/take long time to 10% while saving put in place and/or take effect 0% © Zsolt Kosinszky
  • 6. Challenge Problem Current Operational efficiency Highly manual supply processes, insufficient visibility, short term actions chain Find new customers Huge competition, extremely challenges resource intensive structures Find the right subcontractors Highly resource intensive (spot and long term) processes, outdated Carriers applications (freight exchange/loadboard) Capacity management Insufficient network 80% 70% 69% optimization, insufficient 60% 46% visibility, short term 50% 40% 38% 38% 38% view, collaboration issues 30% 20% 10% Financing/payment Complex rating 0% systems, numerous extra cost types, credit issues, insufficient collaboration © Zsolt Kosinszky
  • 7. Root causes of supply chain problems • most of the major issues (finding the right carrier, improving operational efficiency, capacity management and finding new customers) are due to insufficient knowledge/choices and information in the supply chain • getting greener while saving costs is only possible if an instant solution is found • financing is partly problematic due to credit issues, partly there is an underlying concern: only more equipment is the way forward? • payment issues need a legal framework The above issues will be focused on in upcoming surveys and white papers. © Zsolt Kosinszky
  • 8. Expected diesel price in Dec 2011 6.00% 5.65% 4.00% 3.77% 5.00% What they expect 3.50% What they think 4.00% 3.00% the market expects 2.50% 2.05% 2.13% 3.00% 2.72% 2.00% 2.10% 2.00% 1.50% 1.43% 1.00% 1% 1.00% 0.50% 0.00% 0.00% shippers carriers others all shippers carriers others all While shippers (2.10%) believe that the market (2.72%) expects a somewhat lower price than them (2.05%), carriers (5.65%) think that the market (2.72%) expects a significantly lower price than them (3.77%). The base price is the October 2011 average diesel fuel price per litre in Germany: 1.46 EUR. (source: http://www.theaa.com/onlinenews/allaboutcars/fuel/2011/october2011.pdf) © Zsolt Kosinszky
  • 9. Transport rate changes in Dec 2011 • 58% expect no change 70% 58% 60% 50% 40% What shippers expect • 20% expect an increase 30% 20% 20% 8% 10% 1% 1% 4% 4% 3% 1% of up to 2% no change 0% • both shippers and carriers What shippers and 80% 71% 70% 61% carriers think 60% the market 55% 50% believe the market expects 50% 40% expects a rate increase of up 28% 30% 25% 20% to 5% 10% 0% rate increase no change rate increase of up to 5% © Zsolt Kosinszky
  • 10. Changes in carriers’ costs in Dec 2011 35% 33% What carriers expect • 75% expect higher costs 30% 25% 25% 25% • 25% expect no change 20% 17% 15% 10% • 33% expect an increase 5% 0% 0% 0% 0% 0% 0% of between 5-10% 80% 67% What shippers and carriers 70% think the market expects • both shippers and carriers 60% 57% 50% 50% 42% 40% foresee a cost increase of 30% 25% 20% 14% up to 5% 10% 0% cost increase no change cost increase of up to 5% © Zsolt Kosinszky
  • 11. Transport capacity in Dec 2011 50% What shippers and carriers expect 46% • while shippers rather 45% 40% 40% 35% expect no change (40%), 35% 30% 31% 25% 23% 46% of carriers 25% 20% 15% believe it will be less 10% 5% than in November 2011 0% more unchanged less • carriers also believe 60% What shippers and carriers 55% think the market expects the market expects less 50% 40% 37% capacity (55%), while 30% 31% 27% 32% shippers are rather 20% 18% 10% undecided 0% more unchanged less © Zsolt Kosinszky
  • 12. Volumes in Dec 2011 50% 46% What shippers and • both shippers and carriers 45% 40% 40% carriers expect 35% are rather positive about 30% 25% 30% 25% 20% business expectations 20% 15% 10% 8% 5% 0% • both shippers and carriers volume increase no change volume increase of up to 5% foresee that the market will 50% 45% 46% What shippers and carriers think 38% grow, although opinions 40% 35% 37% 32% the market 30% expects22% about no growth or 25% 20% 15% decreasing business results 15% 10% 5% are also strong 0% volume increase no change volume increase of up to 5% © Zsolt Kosinszky
  • 13. Thank you, sharing, next survey, contact Firstly, if you are one of the 535 respondents who took this survey, thank you for your time! In case you found this survey useful and/or interesting, please feel free to share it with anyone. The January 2012 survey questions will be accessible from December 15, 2011. If you would like to get in touch with me, please write to kosinszky.zsolt@gmail.com or contact me via LinkedIn http://be.linkedin.com/in/zsoltkosinszky or feel free to join the Collective Transport Sourcing group on LinkedIn: http://www.linkedin.com/groups?about=&gid=4128642 © Zsolt Kosinszky