The Two Best SaaS Platforms in the World? Google Hangout http://youtu.be/aPC-UdiK4Ag On this hangout we will get into the features that distinguish Applications from Platforms. Salesforce.com CRM is a great Application, but Force.com is an even better Platform. Just in time for Dreamforce we will show how Zuora works with Salesforce, and why when you have two great platforms working together you get Synergy. 1 + 1 = 3 type stuff... Join us for live demos that demonstrate the new features of Zuora's native Salesforce applications. See Zuora's top technical minds discuss how our joint customers leverage these new features, and why Salesforce + Zuora is becoming the de-facto SaaS business "Stack" for companies like Engine Yard, Sendgrid, Informatica, Trip Advisor, DYN and many more.

1. Zuora and Salesforce
Why Zuora
Zuora Provides a BluePrint to Succeed in the Subscription
Economy!
T h e Two B e st S a a S P l a t fo r m s ?
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2. What is a Software “Stack”?
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3. Benefits of a Stack-Based Approach
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Best of breed components
They work well together
They scale well over time
Highly configurable
Each component can be
upgraded as required
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4. You Don’t Want This.
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5. The “Business Stack”
Quotes
Commerce
Pricing, Quotes,
Add-Ons, Renewals
inside Salesforce
Subscription Orders,
Amendments, Renewals,
Hosted Commerce Pages
Billing
Finance
Rating, Invoicing, Advanced
Billing, Payments & Payment
Operations, Taxation
Accounting Close, Audit
Controls, Summary Journal
Entries, Deferred Revenue
Platform
AppExchange Certified
Managed Packaged
360
Account Management
Subscription Catalog
Reporting & Metrics
Administration (Users & Roles)
Customization (Custom Fields)
Multi-Currency & Locale
PCI Level 1 Compliance
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APIs
Notifications & Callouts
Data Export & Import
SAS 70 Type II

6. What a Platform Means to Developers
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A marketplace for end users to find and install apps
Managed Packages
Native Applications
iFrames
Apex
Visual Force
SOQL Queries
LMA (License Management Application)
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7. What a Platform Means to Users
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2017 Apps installable by non-technical people
Configurable approval workflow routing
Configurable page layouts
Lookup fields
Default value configuration
Customizable quote templates
Localize labels and messages
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8. Componentization Architecture
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2
.
Plug-in Interfaces
3
.
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Fully
Componentized
Design
Library of native
components

9. Componentization Benefits
Easy Customization
Out-of-the-box: add/remove fields, add/remove sections, change
page flows, change labels
Create custom pages using ZDK components at any level
Extend with plugins – no diverging from the managed package
Effortless Upgrade
Components and plugin interfaces are in our managed package,
fully upgradable
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10. Our Favorite Analogy
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11. 360 Sync
Quotes
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ZDK

12. DEMO!!
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13. Zuora and Salesforce
Best-in-Class Commerce Integration
History of Success
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Our Customers
Over 400 joint customers
800,000+ subscriptions in 2013
5.5 billion+ records synced
100s of powerful customizations
One of SFDC’s 1st OEM partners
Marc Benioff personal investor
CEO and founder Tien Tzuo was
employee #11 at Salesforce
Visit Zuora at Dreamforce
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14. Order Flows that work in Conjunction with E-Commerce
3
2
Box creates account
and/or contact
In SFDC
Account exists
Contact does not
Box queries SFDC
to check if account or
Contact exists
Query
SFDC
Account &
Contact don’t
exist
Create SFDC
account
and/or contact
Account &
contact exists
Browse
catalog &
select plan
Enter
account/co
ntact info
Thank
you/wrap
up
Confirm
purchase
Zuora
returns
AccountId
API Call:
Query()
1
Box will invoke
The query() method on the product and
related plan and charges so that pricing is
available for display on website
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Zuora returns account Id,
subscription ID &
confirmation
API Call:
Subscribe
Legend
4
Box will invoke
subscribe() API call.
Set CRMId parameter
To SFDC account Id
Salesforce
Box website
Zuora API

15. Thank You!
travis@zuora.com
@travishuch
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Zuora confidential, shared under non-disclosure and subject to disclaimer notice

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