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FACEBOOK ADS:
HOW MUCH DOES IT REALLY COST TO ACQUIRE
CUSTOMERS?
BY ETIENNE ALCOUFFE
#TFWORKSHOP
TheFamily


code: lamifasisi
WIFIWIFI
DISAGREE ON TWITTER!
#TFWORKSHOP
#TFWORKSHOP
FACEBOOK ADS:
HOW MUCH DOES IT REALLY COST TO ACQUIRE CUSTOMERS?
ETIENNE ALCOUFFE
SALES MANAGER @EFFILAB
@ETIENNEAF
Facebook Ads: How much
does it really cost to acquire
customers?
You need a team of pay per click (PPC) experts and we have a team of 30+ consultants. We
make it our priority to deliver high quality strategic recommendations and management
services in order to drive optimal account performance.
KEY FIGURES
30
50
million €in
advertising spend
under management
7SEM SMO
Consultants
Countries covered
● Specialized in AdWords & Facebook Ads
● Created in 2008
● International presence
● Performance based advertising
● Conversion optimization
Why should you use Facebook
Advertising in the 21st century?
Facebook is growing rapidly
1. 1.59 billion monthly active
users.
2. Leading social network
worldwide
Facebook is the third largest website in France
46 % male
54 % female
1) 27 million users.
2) 17 million on mobile.
3) 11 million daily active users on mobile
• Average age : 22 Yrs
• 18-24 Yrs : 23%
• 25-34 Yrs : 28%
• 35-44 Yrs : 20%
• 45-54 Yrs : 14%
• 55-65 Yrs : 15 %
Why should your business advertise on Facebook?
Facebook on mobile:
• 24 millions monthly users
• 40% of the time spent on Facebook is on the
News Feed.
• 46% use Facebook while they shop
• 47% use Facebook while they cook
• 48% while they exercice
• 46% during their commute
What will you miss if you are not on Facebook?
• Extremely precise targeting features
• Customized ads.
• Competitive media prices.
• Native experience.
How can you benefit from native advertising?
What objectives can you pursue?
Start by focusing on one advertising objective
Divide your objectives into strategies
LookaLike Audience
Interest targeting
Behavior targeting
Demographic
Acquisition
Custom Audience
Remarketing
Fans
Loyalty
TargetingCampaign type
Conversion
Custom Audience
Remarketing
Participation Fans
Facebook is a powerful market research tools
Step 1. Landing page Step 2. Ad Step 3. Reporting
Use Facebook to launch your product / service
Step 1. CRM data Step 2. Lookalike Step 3. Custom
audience
Grow your product / service
What is your LTV / CPA ?
Can you scale your advertising
without degrading your CPA ?
GROW TRAFIC VOLUME
Through demographic and
interest targeting.
BROADEN YOUR ACQUISITION
Go deep into the metrics.
OPTIMIZATION
15
How to organize your campaigns
like a professional
This account structure is important to suceed
Campaign
Ad Set
Ads
Ad Set
Ads
Inside an E merchant Facebook Account
Nomenclature :
• CA : Custom Audience
• LKLK : Lookalike
• RMKG : Remarketing
Create a campaign per phase / objective
Product Market
Fit – Wine
Investment
Demographic
targeting
Ad 1
Ad 2
Interest
targeting
Ad1
Acquisition –
Wine
Investment
CRM
Ad 1
Ad 2
Custom
audience
Ad1
1
2
The discovery phase
The transition phase
Data
Sales
CPC= 0,36
CTR= 2,05%
Conversion Rate= 10%
CPA= 3,6 €
CPC= 0,45
CTR= 3,54%
Conversion Rate= 3%
CPA= 15 €
Budget: 10 €/day
Budget: 10 €/day
3 ways to think about your budget
What does your situation look like?
Less than
$1000
• Creativity
• Acquisition
• 10H/week
$1000-
5000$
• Website
• Content
• Social/Search
Over $5000
• More
acquisition
• Other
Channels
• Remarketing
Follow these 7 steps and iterate
1. State the campaign costs.
2. State the revenues / learnings of the campaign.
3. Describe the tracking process.
4. State the number of leads and sales generated.
5. State the maximum CPL or CPA.
6. Use statistically meaningful numbers.
7. Establish a control group.
Set up a digital marketing planning spreadsheet
Don’t throw good money after
bad, benchmark KPI’s
How are your conversion rates ?
Can you estimate your CPA based on these figures ?
Take a step back and analyse your data
CPC= 0,36 - Conversion Rate= 4% - CPA= 9 €
CPC= 0,36 - Conversion Rate= 1% - CPA= 36 €
CPC= 0,20 - Conversion Rate= 0,5% - CPA= 40 €
CPC= 0,20 - Conversion Rate= 0,4% - CPA= 50 €
28
THANK YOU
QUESTIONS?
Facebook.com/etiennealcf @etienneAF
QUESTIONS?
"A QUICK & DIRTY GUIDE TO BUILDING A MARKETPLACE"
BY EMMANUEL STRASCHNOV
MARCH 7TH - 12:30PM
REGISTRATION VIA MEETUP.COM
NEXT EVENT
SEE YOU SOON!


LOVE.
THEFAMILY.CO

___
___

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Facebook ads - How much does it really cost to acquire customers? By Etienne Alcouffe

  • 1. FACEBOOK ADS: HOW MUCH DOES IT REALLY COST TO ACQUIRE CUSTOMERS? BY ETIENNE ALCOUFFE #TFWORKSHOP
  • 4. #TFWORKSHOP FACEBOOK ADS: HOW MUCH DOES IT REALLY COST TO ACQUIRE CUSTOMERS? ETIENNE ALCOUFFE SALES MANAGER @EFFILAB @ETIENNEAF
  • 5. Facebook Ads: How much does it really cost to acquire customers? You need a team of pay per click (PPC) experts and we have a team of 30+ consultants. We make it our priority to deliver high quality strategic recommendations and management services in order to drive optimal account performance.
  • 6. KEY FIGURES 30 50 million €in advertising spend under management 7SEM SMO Consultants Countries covered ● Specialized in AdWords & Facebook Ads ● Created in 2008 ● International presence ● Performance based advertising ● Conversion optimization
  • 7.
  • 8. Why should you use Facebook Advertising in the 21st century?
  • 9. Facebook is growing rapidly 1. 1.59 billion monthly active users. 2. Leading social network worldwide
  • 10. Facebook is the third largest website in France 46 % male 54 % female 1) 27 million users. 2) 17 million on mobile. 3) 11 million daily active users on mobile • Average age : 22 Yrs • 18-24 Yrs : 23% • 25-34 Yrs : 28% • 35-44 Yrs : 20% • 45-54 Yrs : 14% • 55-65 Yrs : 15 %
  • 11. Why should your business advertise on Facebook? Facebook on mobile: • 24 millions monthly users • 40% of the time spent on Facebook is on the News Feed. • 46% use Facebook while they shop • 47% use Facebook while they cook • 48% while they exercice • 46% during their commute
  • 12. What will you miss if you are not on Facebook? • Extremely precise targeting features • Customized ads. • Competitive media prices. • Native experience.
  • 13. How can you benefit from native advertising?
  • 14. What objectives can you pursue?
  • 15. Start by focusing on one advertising objective
  • 16. Divide your objectives into strategies LookaLike Audience Interest targeting Behavior targeting Demographic Acquisition Custom Audience Remarketing Fans Loyalty TargetingCampaign type Conversion Custom Audience Remarketing Participation Fans
  • 17. Facebook is a powerful market research tools Step 1. Landing page Step 2. Ad Step 3. Reporting
  • 18. Use Facebook to launch your product / service Step 1. CRM data Step 2. Lookalike Step 3. Custom audience
  • 19. Grow your product / service What is your LTV / CPA ? Can you scale your advertising without degrading your CPA ? GROW TRAFIC VOLUME Through demographic and interest targeting. BROADEN YOUR ACQUISITION Go deep into the metrics. OPTIMIZATION 15
  • 20. How to organize your campaigns like a professional
  • 21. This account structure is important to suceed Campaign Ad Set Ads Ad Set Ads
  • 22. Inside an E merchant Facebook Account Nomenclature : • CA : Custom Audience • LKLK : Lookalike • RMKG : Remarketing
  • 23. Create a campaign per phase / objective Product Market Fit – Wine Investment Demographic targeting Ad 1 Ad 2 Interest targeting Ad1 Acquisition – Wine Investment CRM Ad 1 Ad 2 Custom audience Ad1 1 2 The discovery phase The transition phase Data Sales CPC= 0,36 CTR= 2,05% Conversion Rate= 10% CPA= 3,6 € CPC= 0,45 CTR= 3,54% Conversion Rate= 3% CPA= 15 € Budget: 10 €/day Budget: 10 €/day
  • 24. 3 ways to think about your budget
  • 25. What does your situation look like? Less than $1000 • Creativity • Acquisition • 10H/week $1000- 5000$ • Website • Content • Social/Search Over $5000 • More acquisition • Other Channels • Remarketing
  • 26. Follow these 7 steps and iterate 1. State the campaign costs. 2. State the revenues / learnings of the campaign. 3. Describe the tracking process. 4. State the number of leads and sales generated. 5. State the maximum CPL or CPA. 6. Use statistically meaningful numbers. 7. Establish a control group.
  • 27. Set up a digital marketing planning spreadsheet
  • 28. Don’t throw good money after bad, benchmark KPI’s
  • 29. How are your conversion rates ?
  • 30. Can you estimate your CPA based on these figures ?
  • 31. Take a step back and analyse your data CPC= 0,36 - Conversion Rate= 4% - CPA= 9 € CPC= 0,36 - Conversion Rate= 1% - CPA= 36 € CPC= 0,20 - Conversion Rate= 0,5% - CPA= 40 € CPC= 0,20 - Conversion Rate= 0,4% - CPA= 50 €
  • 34. "A QUICK & DIRTY GUIDE TO BUILDING A MARKETPLACE" BY EMMANUEL STRASCHNOV MARCH 7TH - 12:30PM REGISTRATION VIA MEETUP.COM NEXT EVENT