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FROM E-MAILS TO PAID ADVERTISING
HOW TO ACQUIRE YOUR FIRST CLIENTS
ETIENNE ALCOUFFE, SEARCH ENGINE SPECIALIST AT EFFILAB
TheFamily


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ETIENNE ALCOUFFE

SEARCH ENGINE MARKETING SPECIALIST

AT EFFILAB
FROM E-MAILS TO PAID ADVERTISING
HOW TO ACQUIRE YOUR FIRST CLIENTS
From e-mails to paid
advertising, how to
acquire your first
clients!
Your test market loves your product but how can you consistently grow
your sales ?
Myth #1 : The product sells itself

Myth #2 : Viral growth is enough
Strong enterprise sales is critical to
capturing market share when the
product seems to be selling itself.
2016 2017 2018 2019
What are sales and
client acquisition about ?
Create new value for
customers especially if
your product is innovative.
Create a process that is
effective, repeatable and
predictable.
How can you rapidly grow ?
Inbound
Word-of-mouth
referrals, marketing
Outbound
Cold calling, Cold
emailing
Sales
Account Executives and
customer success
managers
Lead Generation
How to think about Inbound ?
Inbound Strategies
1) You want a lot of leads because you average conversion rate is much lower than referral leads.

a) Search, Social, Display

b) Emailing

Customer

satisfaction
Content

Emailing

SEO / SEA

What tools can you use ?
→ SEO & Content

→ SEA (Adw,Bing)

→ Social (FB, Tw)
→ Newsletters

→ Autoresponders

→ OnboardingSource: Hubspot
Why Search ?
We want to find answers
to our questions and
make our lives better.
Reach people who have
decided to buy and
those who are
undecided.
How to optimize your search rankings ?
Myth #1 : SEO is free

Myth #2 : SEO is quick
Consistently create great content
and build relationship with other
websites to grow your traffic.
Expect the first results to appear
after 3-6 months.
PPC as a lead generation engine
PPC can be a very effective lead
generation tool for your business.
It generally takes up to 3 month to be
able to assess the performance of a PPC
strategy.
PPC might not be suitable for you if you
sell more complex products and services.
Email marketing and lead nurturing
Truth #1 : Nurture leads
Email marketing can help you build
trust with your audience. You can
also promote your products and
services.
Send one email per week with some
of your great content !
Support your growth with Social Media
Support blog readership growth and
build relationships with your
audience.
Conversion rates are typically lower
but social media can significantly
increase your reach.
Outbound lead
generation
Generate pipeline and
leads predictably.
First Step: How to structure your team ?
Patricia
Patricia is responsible for
lead generation.
Paul Morgane
Paul is responsible for
customer satisfaction. He
is the one who makes sure
our customers love our
product or service.
Morgane is an account
executive, she meets with
the qualified leads
generated by Patricia and
closes deals.
Mickael
Mickael is another account
executive, he is more
experienced with retail
customers.
Specialize your four core sales roles
Source: Predictable Revenue
“There’s always a smaller number of best buyers”
Who are your best customers ?
What industries can you help ?
Who do you need to speak with ?
1)Revenue potential
2)Fit with your product / service
How to build your database ?
1)Can you purchase a database ?
2)Can you outsource lists building ?
Try different services and lists to
determine the best ones in terms of
response rates and conversion rates.
Prospecting with outbound email campaigns
Get in front of new prospects with
cold emails and follow up with phone
calls.
#1 Truth: volume matters

#2 Truth: target decision makers

#3 Truth: segment your lists
Milestones
January 2016
Inbound: PPC

Outbound: Emailing, Cold Calling
March 2016
Inbound: CRM, Emailing, PPC

Outbound: Emailing, Cold Calling
June 2016
Inbound: SEO, PPC, Emailing,
Webinar

Outbound: Emailing, Cold Calling
July 2016
Inbound: Social, SEO, PPC, Video, Referrals

Outbound: Emailing, Cold Calling
October 2016
Inbound: Events, SEO, etc.

Outbound : Emailing
Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Main marketing objectives and KPI’s
Objectives Key performance indicators Weight within your strategy
Awareness
Build awareness among your target audience
Cost per visit
Cost per view
10% to 20 %
Convert users
Be visible to users looking for your products / services
Conversion rate
Return on investment
50% to 60%
Build loyalty
Grow your accounts / Generate referrals
Return on investment
Average revenue per client
Repurchase rate
10% to 20%
07 78 87 37 37 07 87 59 40 03
Etienne Alcouffe
Expert SEM/SMO
etienne@effilab.com
07 87 59 40 03
Are you trying to
grow your sales
through advertising ?
SEE YOU SOON!
LOVE.
THEFAMILY.CO


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From e-mails to paid advertising, how to acquire your first clients!

  • 1. FROM E-MAILS TO PAID ADVERTISING HOW TO ACQUIRE YOUR FIRST CLIENTS ETIENNE ALCOUFFE, SEARCH ENGINE SPECIALIST AT EFFILAB
  • 4. #TFWORKSHOP ETIENNE ALCOUFFE
 SEARCH ENGINE MARKETING SPECIALIST
 AT EFFILAB FROM E-MAILS TO PAID ADVERTISING HOW TO ACQUIRE YOUR FIRST CLIENTS
  • 5.
  • 6.
  • 7. From e-mails to paid advertising, how to acquire your first clients!
  • 8. Your test market loves your product but how can you consistently grow your sales ? Myth #1 : The product sells itself
 Myth #2 : Viral growth is enough Strong enterprise sales is critical to capturing market share when the product seems to be selling itself. 2016 2017 2018 2019
  • 9. What are sales and client acquisition about ? Create new value for customers especially if your product is innovative. Create a process that is effective, repeatable and predictable.
  • 10. How can you rapidly grow ? Inbound Word-of-mouth referrals, marketing Outbound Cold calling, Cold emailing Sales Account Executives and customer success managers Lead Generation
  • 11. How to think about Inbound ? Inbound Strategies 1) You want a lot of leads because you average conversion rate is much lower than referral leads.
 a) Search, Social, Display
 b) Emailing
 Customer
 satisfaction Content
 Emailing
 SEO / SEA

  • 12. What tools can you use ? → SEO & Content
 → SEA (Adw,Bing)
 → Social (FB, Tw) → Newsletters
 → Autoresponders
 → OnboardingSource: Hubspot
  • 13. Why Search ? We want to find answers to our questions and make our lives better. Reach people who have decided to buy and those who are undecided.
  • 14. How to optimize your search rankings ? Myth #1 : SEO is free
 Myth #2 : SEO is quick Consistently create great content and build relationship with other websites to grow your traffic. Expect the first results to appear after 3-6 months.
  • 15. PPC as a lead generation engine PPC can be a very effective lead generation tool for your business. It generally takes up to 3 month to be able to assess the performance of a PPC strategy. PPC might not be suitable for you if you sell more complex products and services.
  • 16. Email marketing and lead nurturing Truth #1 : Nurture leads Email marketing can help you build trust with your audience. You can also promote your products and services. Send one email per week with some of your great content !
  • 17. Support your growth with Social Media Support blog readership growth and build relationships with your audience. Conversion rates are typically lower but social media can significantly increase your reach.
  • 19. First Step: How to structure your team ? Patricia Patricia is responsible for lead generation. Paul Morgane Paul is responsible for customer satisfaction. He is the one who makes sure our customers love our product or service. Morgane is an account executive, she meets with the qualified leads generated by Patricia and closes deals. Mickael Mickael is another account executive, he is more experienced with retail customers.
  • 20. Specialize your four core sales roles Source: Predictable Revenue
  • 21. “There’s always a smaller number of best buyers” Who are your best customers ? What industries can you help ? Who do you need to speak with ? 1)Revenue potential 2)Fit with your product / service
  • 22. How to build your database ? 1)Can you purchase a database ? 2)Can you outsource lists building ? Try different services and lists to determine the best ones in terms of response rates and conversion rates.
  • 23. Prospecting with outbound email campaigns Get in front of new prospects with cold emails and follow up with phone calls. #1 Truth: volume matters
 #2 Truth: target decision makers
 #3 Truth: segment your lists
  • 24. Milestones January 2016 Inbound: PPC
 Outbound: Emailing, Cold Calling March 2016 Inbound: CRM, Emailing, PPC
 Outbound: Emailing, Cold Calling June 2016 Inbound: SEO, PPC, Emailing, Webinar
 Outbound: Emailing, Cold Calling July 2016 Inbound: Social, SEO, PPC, Video, Referrals
 Outbound: Emailing, Cold Calling October 2016 Inbound: Events, SEO, etc.
 Outbound : Emailing Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
  • 25. Main marketing objectives and KPI’s Objectives Key performance indicators Weight within your strategy Awareness Build awareness among your target audience Cost per visit Cost per view 10% to 20 % Convert users Be visible to users looking for your products / services Conversion rate Return on investment 50% to 60% Build loyalty Grow your accounts / Generate referrals Return on investment Average revenue per client Repurchase rate 10% to 20%
  • 26. 07 78 87 37 37 07 87 59 40 03 Etienne Alcouffe Expert SEM/SMO etienne@effilab.com 07 87 59 40 03 Are you trying to grow your sales through advertising ?